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Copthorne Orchid Hotel Penang

Tanjung Bungah, Penang Island 11200, Malaysia
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Best prices for: 1 room 1 guest
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Copthorne Orchid Hotel Penang
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Copthorne Orchid Hotel Penang
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507 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kuala Lumpur, Malaysia
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

I visited Penang with a friend of mine and we stayed at the Copthorne Orchid. AS we drove up we thought it was a pretty good hotel nice entrance and staff were extremely friendly and helpful. Rooms were spacious and big overlooking the sea. It is a very old hotel though furnitures were old carpets as well, even their door... More 

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Paraparaumu, New Zealand
2 reviews
5 of 5 stars Reviewed 1 week ago

I was very satisfied with the thee nights I stayed at this Hotel. The Hotel is situated close to the seafront with its own private beach. Nice to walk on but not for swimming because of the danger of jellyfish around this coast. However there is a swimming pool and fine for relaxing and situated next to the restaurant. The... More 

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Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Greetings from Copthorne Orchid Hotel Penang Thank you for taking the time to send in your review on your recent stay with us. We are happy to note that you have had an enjoyable stay with us. We look forward to welcoming you back to Copthorne Orchid Hotel Penang. Regards More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Very nice hotel, the view from our room was incredible! The staff where helpful throughout our stay and allowed us to check in early! The room was clean and in good condition and the staff cleaned it daily! The pool is huge and has an amazing view of the ocean! Great place for families! Close to the beach and the... More 

Was this review helpful? Yes
Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Greetings from Copthorne Orchid Hotel Penang. Thank you for taking the time to send in your review on your recent stay with us. We are glad to note that you have had an enjoyable stay with us and you liked our view and facilities. We look forward to welcoming you back to Copthorne Orchid Hotel Penang. Regards More 

Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I recently had an car accident and need to cancel my booking with Copthorne Penang. I informed Mr Wilson Lim from reservation and he was very helpful with my cancellation. He showed empathy by helping me contact booking.com on my behalf to help with the cancellation. Its unfortunate that I could not stay with Copthorne this time but I am... More 

Was this review helpful? Yes 1
Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Greetings from Copthorne Orchid Hotel Penang. Thank you for sending in your feedback on your reservation experience. We have forwarded your comments to our HR dept. We look forward to welcoming you back to Copthorne Orchid Hotel Penang. Regards More 

Mzuzu, Malawi
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I went to Penang for a weekend break away to recharge my batteries. In trying to make a booking they told me I have the wrong e-mail address. I then used booking.com to make the reservation. On getting to my room after checking in I told them the room is not to my standard. It was dirty, the toilet did... More 

Was this review helpful? Yes 2
Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Greetings from Copthorne Orchid Hotel Penang. Thank you for taking the time to send in your review on your recent stay with us. Your comments have been duly noted. Our housekeeping department have been informed on your comments about our room cleanliness. Investigations are being conducted and actions will be taken against the housekeeping staff concerned. As for your comments... More 

Travelers are raving about these Tanjung Bungah hotels

Thailand
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 15, 2015

We stayed at this hotel for two nights in April 2015 and were rather impressed. Rooms were large and comfortable, service was great and the pool area & private beach were absolutely beautiful. Yes the rooms were a little dated (as we noticed people have given bad reviews for), but we found them perfectly comfortable. Very pleased with our stay... More 

Was this review helpful? Yes 2
Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Greetings from Copthorne Orchid Hotel Penang. Thank you for taking your time to send in your review on your recent stay with us. We appreciate very much your kind comments on our hotel. There are plans to refurbish our hotel soon. We look forward to welcoming you back to Copthorne Orchid Hotel Penang. Regards More 

Swindon, England, UK
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 6, 2015

The Copethorne has the right combination of value for money and nice facilities. It's slightly run down but the location is quiet, but there is an excellent Indian restaurant nearby, and it's easy to get into Georgetown or the bars and night market at Batu Ferringhi. The beach is down some steps in front of the hotel. The pool is... More 

Was this review helpful? Yes 2
Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Greetings from Copthorne Orchid Hotel Penang. Thank you for taking the time to send in your review on your recent stay with us. We are happy to note that you enjoyed our hotel facilities. Our hotel’s location is ideal as its is located between the City and the famed Batu Ferringhi beach/night market. We look forward to welcoming you back... More 

India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 5, 2015

We stayed at the hotel for 5 days in March 2015 and had a lovely time here. The staff at the reception as well as Reservations was very prompt and helpful. The swimming pool is very big and the private beach is a nice place to relax in the evening. Although we had a few issues regarding the tap in... More 

Was this review helpful? Yes 3
Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Greetings from Copthorne Orchid Hotel Penang. Thank you for taking the time to send in your review on your recent stay with us. We are happy to note that you have had an enjoyable stay with us. We look forward to welcoming you to Copthorne Orchid Hotel Penang again. Regards More 

Gosford, Australia
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 30, 2015

I just want to say first off that it really saddens us to slag a place,, we are just ordinary people and understand - from our lives - that things happen outside of your control when in business...but gee wiz.. this place was photo shopped. In saying that the view over the sea was fabulous, the staff were absolutely fabulous.... More 

Was this review helpful? Yes
Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Greetings from Copthorne Orchid Hotel Penang. Thank you for taking the time to send in your review on your recent stay with us. We are happy to note that you love the view from your rom balcony and our staff service. Your comments on our F&B has been duly noted and forwarded to our F&B Manager for his further action.... More 

Perth, Australia
Contributor
19 reviews 19 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 25, 2015

stayed for 5 nights in march, room was quite big ,good pressure and hot water in the shower, fridge and airconditioner worked well nice view from balcony of the ocean on one side and mountains on the side ,furniture and fixtures are quite old along with the carpet which had a couple of patches which had been replaced. I asked... More 

Was this review helpful? Yes
Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Greetings from Copthorne Orchid Hotel Penang. Thank you for taking the time to send in your review on your recent stay with us. Your comments on our room and front desk personnel have been duly noted. We have forwarded your comments to our Front Office Manager who will advise her staff to be more flexible to guests. Best regards. More 

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Prices are for 1 room, 2 adults
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Amenities