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Copthorne Orchid Hotel Penang

Tanjung Bungah, Penang Island 11200, Malaysia
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Copthorne Orchid Hotel Penang
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Copthorne Orchid Hotel Penang
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496 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bali, Indonesia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

stayed for 5 nights in march, room was quite big ,good pressure and hot water in the shower, fridge and airconditioner worked well nice view from balcony of the ocean on one side and mountains on the side ,furniture and fixtures are quite old along with the carpet which had a couple of patches which had been replaced. I asked... More 

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Portsmouth, United Kingdom
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

On a recent trip to Penang, we booked this hotel for its location and convenience to all amenities. We have visited Penang many times and knew where it was located. We checked in a lot earlier than expected and were immediately shown to our room. We had an issue with the electrics in our room but the staff moved us... More 

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Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Greetings from Copthorne Orchid Hotel Penang Thank you for taking the time to send in your review on your stay with us. We are glad that you have enjoyed your stay with us and have found our location very conveninent. We will pass your encouraging comments on our staff to them. The hotel will be undergoing some refurbishment in the... More 

Kuala Selangor, Malaysia
Contributor
16 reviews 16 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I made this booking for 2 rooms for one night using my M&C LOYALTY points. The staff on the front desk was very friendly and helpful for our decision making on choosing either 2 single bed or king size bed. SUGUNTHALA the lady who helped me on that and also gave me access to the business centre to print out... More 

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Ipoh
Contributor
20 reviews 20 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

A very good located hotel, Nice and splendid outlook , clean and private beach. However outlook might be deceiving. Refer below : Pros : 1. Good location 2. Nice pictures/ outlook. 3. Clean and Peaaceful Private beach, No motorsports activities. Cons : 1. Reception takes ages, not friendly, and sour faces. Cant check in( booking under my name) and I... More 

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Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Greetings from Copthorne Orchid Hotel Penang. Thank you for taking the time to send in your review on your recent stay with us. We are glad that you liked our location and peaceful secluded beach. Your other comments have been noted and have been forwarded to the relevant departments for their further actions. Please be assured that we are doing... More 

Penang Island, Malaysia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My husband and I have been coming to Copthorne Hotel for over ten years. Six years ago I suffered a brain haemorrhage but still managed my annual holiday in this hotel. On my return being disabled I was overwhelmed by the care and attention given to me by all levels of staff. We will probably always return here not only... More 

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Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Greetings from Copthorne Orchid Hotel Penang. Thank you for taking the time to send in your reviews on your stays with us. Yes, our staff are the Stars of the hotel. We have many Long Stay Guests and Returnees who returned to our hotel and have always treated our hotel as a Second Home. We look forward to welcoming you... More 

Jakarta, Indonesia
Top Contributor
163 reviews 163 reviews
57 hotel reviews
139 helpful votes 139 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Looking for a not too expensive Penang hotel close to the beach we happened upon the Copthorne Orchid through a booking site. To be fair the price was a major consideration for our small group, but we may have done better to spend $10 more somewhere else. The hotel is old and definitely in need of a major overhaul. It... More 

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Sally L, Public Relations Manager at Copthorne Orchid Hotel Penang, responded to this review

Greetings from Copthorne Orchid Hotel Penang. Thank you for taking the time to send in your review on your recent stay with us. Your comments on our fixtures and fittings have been duly noted. Please be informed that our hotel has plans to renovate/upgrade its rooms and facilities in the near future. Your other comments on our F&B and services... More 

Kuala Lumpur, Malaysia
2 reviews
2 of 5 stars Reviewed 2 weeks ago

At 71 and 67 we didn't significantly reduce the mean age of long-stay March 2015 snowbirds from Europe, Asia and SW Pacific. 4-star hotel this isn't, though it may tick most boxes to claim such. In the 1970's Tower Block the rooms and their equipment were as tired as parsimonious Front of House staff in attention to detail. The buffet... More 

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Widnes, United Kingdom
Top Contributor
53 reviews 53 reviews
30 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have been visiting Penang for the past 15 years and have always stayed at another hotel which has now closed and resold. We booked the Copthorne having had a couple of recommendations. I looked at trip advisor and must say was rather in trepidation somewhat having read rather negative reviews. Well we have been very pleasantly surprised! We have... More 

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Perth, Australia
Contributor
19 reviews 19 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were lucky enough to be able to stay at the Copthorne Orchid twice during 2014 and are pleased to say that it is still a friendly and homely place to visit. Our room was spotless and everything worked OK including the new in room WIFI. The breakfast buffet is still great as is the pool and all the other... More 

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Cambridge, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great value for a 4 star hotel with decent room size and views towards the sea from the balcony. The pool is a good size for swimming, there's a pretty little garden at the rear overlooking an almost Private little double bay with white sand and warm water (no jellyfish). The nonya buffet was very good for 35 ringit. The... More 

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