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Norton House Hotel & Restaurant

3.0 of 5 Norton Road, Mumbles, Swansea SA3 5TQ, Wales
Best prices for: 1 room 1 guest
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Norton House Hotel & Restaurant
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Norton House Hotel & Restaurant
Norton House Hotel & Restaurant
Norton House Hotel & Restaurant
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194 reviews from our community

Traveler rating
    62
    44
    32
    42
    14
See reviews for
47
80
9
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (194)
  • Mar-May only
    (41)
  • Jun-Aug only
    (67)
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    (48)
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    (38)
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Newmarket, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

We compliment the staff for the warm , friendly and efficient way that we were made to feel welcome......especial thanks to Julia,Sue,Alex and Amy. The highlight was the dinner we had on the evening of arrival.....the quality of the food was first class. Altogether a first rate and memorable experience.

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2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked through booking.com . Completely misleaded as no window when I specifically asked for a room with window, no wifi , tv not operational , phones rather dead , rooms shabby more like a guest house category do not have any star catagories when i paid £122 on advanced perchase rate the reception team not even making a effort to... More 

Was this review helpful? Yes 3
Swansea, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My 70th Birthday celebration was held at the Norton House Hotel on January18th 2015 together with family and friends and it was fantastic. The venue was beautiful, warm and welcoming, the food & service was superb and the Management and staff were extremely helpful & courteous. It couldn't have been better. My family & friends were also very impressed. I... More 

Was this review helpful? Yes 2
High Wycombe, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

- Totally worn out spring mattress - Smelly rooms (damp, old carpets and fish from the restaurant) - Dirty bathroom with a used razor full of hair - Creaking pipes very noisy all night - Room was really cold and had to complain to eventually get the heating turned on - Sagging floor board (presumably rotting) - Underwelming breakfast with... More 

Was this review helpful? Yes 2
Oxford, United Kingdom
Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Booked through booking.com, it was misdescribed as having wifi in the rooms (very important when your travelling with a teenager!) and a gym! Neither of these were available. Shown to the room and for £102 was terrible, small, cramped, rather shabby and to be honest quite dirty, there was even a tide mark on the bath! .......... I did complain... More 

Was this review helpful? Yes 3
London, United Kingdom
Top Contributor
58 reviews 58 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this Hotel for one night as guests in a wedding party. The staff were unbelievably helpful and worked really hard to make the day a success. The manager was available throughout the day to check that everyone was happy. The food was very good, hearty, and home cooked and did not taste like mass catering. The breakfast... More 

Was this review helpful? Yes 1
Wales UK
Top Contributor
53 reviews 53 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We visited the bistro restaurant recently on a recent trip to Mumbles. I am afraid we were very dissapointed with our overall experience. We went for lunch. When I booked I asked if they did a vegetarian choice and I was told yes. When we arrived I asked the waitress what the vegetarian choice was. She didnt know but got... More 

Was this review helpful? Yes 2
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We really enjoyed our stay here and found the rooms very clean & the staff friendly & efficient, We felt we got good value for money. My only complaint was that there is a real lacking of a managerial presence there. Excellent continental buffet breakfast, combined with a comfortable bed, bathrobes etc made this place a winner for us. We... More 

Was this review helpful? Yes 1
Manchester, England, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We booked three nights at the Norton House Hotel and Restaurant. Upon arrival the sign posting for the Hotel was poor and could do with some lighting on the notice board and lights entering the hotel entry. From what was shown on the website and described my partner and I was looking forward to enjoyable three nightly stay only to... More 

Was this review helpful? Yes 4
Warmington, United Kingdom
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 10, 2014

If you avoid the car park level rooms facing the sea then you can expect a pleasant stay in reasonably-well appointed rooms. The reason to avoid the aforementioned rooms is because their doors open from the car park straight to the bed and only separated by a curtain - unpleasant lack of privacy.

Was this review helpful? Yes 3
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Additional Information about Norton House Hotel & Restaurant

Address: Norton Road, Mumbles, Swansea SA3 5TQ, Wales
Location: United Kingdom > Wales > Southern Wales > Swansea County > Swansea > Mumbles
Price Range (Based on Average Rates): $
Hotel Class:3 star — Norton House Hotel & Restaurant 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
Norton House Hotel And Restaurant
Norton Hotel Swansea
Norton House Hotel & Restaurant Mumbles, Swansea

58 photos of this hotel

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