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Norton House Hotel & Restaurant

3.0 of 5 Norton Road, Mumbles, Swansea SA3 5TQ, Wales
Best prices for: 1 room 1 guest
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Norton House Hotel & Restaurant
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Norton House Hotel & Restaurant
Norton House Hotel & Restaurant
Norton House Hotel & Restaurant
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199 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hindhead, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Booked this Hotel as we attended a luncheon for a relative who celebrated her 100 birthday lunch. All family took over the function room presentation of room very attractive the food and service was excellent. Front of house Sue was very attentive and helpful

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Pontypool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked this hotel for a valentines treat, when we arrived my first impression was wow, what a lovely house with lots of character, the staff were very welcoming and took us to our room, which was upgraded not known to us, to a fab four poster bed with rose petals! The bathroom was lovely and plenty of hot water. The... More 

Was this review helpful? Yes 1
Top Contributor
60 reviews 60 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Ate at the Seafood Bistro with some friends and were pleasantly surprised by the quality of the food , which was very good.The restaurant has been refurbished, and they were quite busy when we visited. The front of house lady was efficient and professional , but the waitresses , whilst friendly , require further training. Prices are not cheap especially... More 

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Stockton-on-Tees, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This is an old building and,although some minor refurbishment has occurred downstairs, the upstairs accommodation is extremely tired and is certainly not 3*. The staff are lovely and the breakfast excellent, but a coat of emulsion,a cheap carpet,and replacing the old marked furniture does not constitute refurbishing a bedroom.

Was this review helpful? Yes 2
Top Contributor
114 reviews 114 reviews
32 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here with lots of our family, on what was a sad occasion. The hotel is calm, comfortable and caring with a staff that are seriously intent on making sure that you are looked after. The food is excellent, with the chef flexing the menus to suit us - as there was a lot of late arrivals . We... More 

Was this review helpful? Yes 1
Newmarket, United Kingdom
1 review
4 of 5 stars Reviewed January 23, 2015

We compliment the staff for the warm , friendly and efficient way that we were made to feel welcome......especial thanks to Julia,Sue,Alex and Amy. The highlight was the dinner we had on the evening of arrival.....the quality of the food was first class. Altogether a first rate and memorable experience.

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3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 20, 2015 via mobile

Booked through booking.com . Completely misleaded as no window when I specifically asked for a room with window, no wifi , tv not operational , phones rather dead , rooms shabby more like a guest house category do not have any star catagories when i paid £122 on advanced perchase rate the reception team not even making a effort to... More 

Was this review helpful? Yes 3
Swansea, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 19, 2015

My 70th Birthday celebration was held at the Norton House Hotel on January18th 2015 together with family and friends and it was fantastic. The venue was beautiful, warm and welcoming, the food & service was superb and the Management and staff were extremely helpful & courteous. It couldn't have been better. My family & friends were also very impressed. I... More 

Was this review helpful? Yes 3
High Wycombe, United Kingdom
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 18, 2015 via mobile

- Totally worn out spring mattress - Smelly rooms (damp, old carpets and fish from the restaurant) - Dirty bathroom with a used razor full of hair - Creaking pipes very noisy all night - Room was really cold and had to complain to eventually get the heating turned on - Sagging floor board (presumably rotting) - Underwelming breakfast with... More 

Was this review helpful? Yes 3
Oxford, United Kingdom
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 12, 2015

Booked through booking.com, it was misdescribed as having wifi in the rooms (very important when your travelling with a teenager!) and a gym! Neither of these were available. Shown to the room and for £102 was terrible, small, cramped, rather shabby and to be honest quite dirty, there was even a tide mark on the bath! .......... I did complain... More 

Was this review helpful? Yes 3
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Additional Information about Norton House Hotel & Restaurant

Address: Norton Road, Mumbles, Swansea SA3 5TQ, Wales
Location: United Kingdom > Wales > Southern Wales > Swansea County > Swansea > Mumbles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Norton House Hotel & Restaurant 3*
Number of rooms: 18
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Also Known As:
Norton House Hotel And Restaurant
Norton Hotel Swansea
Norton House Hotel & Restaurant Mumbles, Swansea

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