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Norton House Hotel & Restaurant

Norton Road, Mumbles, Swansea SA3 5TQ, Wales
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Norton House Hotel & Restaurant
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Norton House Hotel & Restaurant
Norton House Hotel & Restaurant
Norton House Hotel & Restaurant
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223 reviews from our community

Traveler rating
    75
    53
    37
    43
    15
See reviews for
55
91
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19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (223)
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    (66)
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Warwick, United Kingdom
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed yesterday NEW

Great location, can walk into Mumbles in ten minutes, easy to access the lovely Swansea Harbour pathway. The restaurant / dining room area was impressive. The included breakfast was superb. The staff were very pleasant. Plenty of free parking. The location was quiet. WIFI was included and worked very well. Some issues though. A little tatty in places. My room... More 

Was this review helpful? Yes
london
Top Contributor
51 reviews 51 reviews
29 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Norton House is a former private home converted into a small hotel. The position is good, just off the seafront in pretty Mumbles and the staff are very polite and helpful. We had a very spacious superior room which was beautifully furnished even if the windows were a little worn and in need of replacement. Breakfast was good and at... More 

Was this review helpful? Yes 1
London, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had planned our wedding in Norton House Hotel for over a Year. In one word the whole experience was absolutely amazing, I very happy to say that there was nothing negative that I can mention. We had people staying in the rooms of the hotel as well and everyone seemed to enjoy the place. In regards dealing the management... More 

Was this review helpful? Yes 1
Norton H, Manager at Norton House Hotel & Restaurant, responded to this review

Dear Lenka P Thank you for your kind review and for taking the time to create a review based on your experience here at Norton House Hotel. Your day was a very special day and we were really happy that we executed it in the way you wanted and had dreamt of. It was a complete pleasure working with you... More 

Swansea, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I went to Norton House with friends on Friday, May 8th for a meal. Ourselves and our friends live in the Mumbles area so obviously convenient. Everything about our meal was first class. Superb food, charming, attentive service, very reasonable within a welcoming atmosphere. The staff at Norton House couldn't do enough for us to make our... More 

Was this review helpful? Yes 3
Norton H, Manager at Norton House Hotel & Restaurant, responded to this review

Dear Davidw. Many thanks for your review, we are delighted that you really enjoyed your visit with us. We really look forward to making another night a memorable one for you and your friends. Kind Regards Norton House Hotel More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here over bank holiday weekend and were very pleased with our choice. The hotel is located just off the seafront in mumbles in its own lovely grounds, and just a 5 min stroll into the village itself. You can explore the whole of the gower from here if you have a car (although I saw a lot of buses... More 

Was this review helpful? Yes 3
Norton H, Manager at Norton House Hotel & Restaurant, responded to this review

Dear PaulJ Thank you for taking the time to give us a review. We are delighted that you enjoyed your visit and stay with us and we look forward to you visiting again in the near future. Kind regards Norton House Hotel More 

Hirwaun
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Not the best - Staff were delightful and very attentive but the actual tea was definitely not good standard. Finger sandwiches were very bland except for egg mayo. Shop bought jam/cream sponge (very sweet) and shop bought scones (I have had better). Definitely would not visit again.

Was this review helpful? Yes 1
Norton H, Manager at Norton House Hotel & Restaurant, responded to this review

Dear Lena W Firstly can I thank you for taking the time to give us a review each review is important to us and we appreciate your feedback. I am sorry that on this occasion we have not met your expectations. With your review and feedback we will look into what choices we use on our Afternoon tea and look... More 

Swansea, Wales, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nearly 1,000 women from all over Glamorganshire decended on Norton House over a period of 8 days as part of the W.I's Centenary Celebrations. The event was a 2-course lunch and a fashion presentation. My shop Solo and Goose Island in the Mumbles were approached to provide the fashion element and as I had used Norton House as a very... More 

Was this review helpful? Yes
Norton H, Manager at Norton House Hotel & Restaurant, responded to this review

Dear Lynne K. Many thanks for your review, we appreciate how busy you are so thank you for finding the time to give us this review. We do our very best on every occasion to please every guest that walks through our doors. On this occasion we pleased many, many ladies from across a vast area of Glamorganshire and we... More 

Cardiff
Top Contributor
85 reviews 85 reviews
24 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I attended a fashion show here which was brilliant. The hotel itself is ideal for weddings and judging by previous reviews, the staff go out of their way to ensure each couple have a day to remember. The food was average although a lovely piece of turkey was on the plate. The roast potatoes I had to leave because they... More 

Was this review helpful? Yes 1
Norton H, Manager at Norton House Hotel & Restaurant, responded to this review

Dear PatriceCardiff, Firstly i would like to thank you for taking the time to write a review, each review is important to us so once again thank you. Can i firstly appologise if you found the roast potatoes and stuffing cooked slightly more to what you may like, we do our very best to achieve a high level of food... More 

Swansea, Wales, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had lunch at the Seafood Bistro. On both occasions we were not dissapointed with the special lunch menu . The food was cooked well and presentation was good. The quality was superb. The daily specials are a little expensive on their own. I would suggest the 2 course meal which is reasonably prized at £12.95.

Was this review helpful? Yes
Norton H, Manager at Norton House Hotel & Restaurant, responded to this review

Dear AGard34, Thank you for taking the time to write us a review. We are glad you enjoyed your visit and the Lunch menu. Our specials are as it says Specials so do tend to cost more to source the products and produce the dishes. Your feedback on that though will be taken on board and possibly in the future... More 

Swansea County, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2015

We had our wedding here on 30th March 2015, the staff were fantastic every step of the way. There was always someone on hand for help and advice, nothing seemed like to much trouble. On the day itself everything from start to finish ran like clockwork. The food was exceptional the rooms were beautiful and the service was second to... More 

Was this review helpful? Yes 1
Norton H, Manager at Norton House Hotel & Restaurant, responded to this review

Dear Emma G, Firstly many thanks in giving us your feed back on what is a very important day in your life. The team here are so proud and pleased that we helped make YOUR day such a special one. We do look forward to welcoming you back in the to enjoy our Hotel and Restaurant and the beautiful location... More 

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