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Norton House Hotel & Restaurant

Norton Road, Mumbles, Swansea SA3 5TQ, Wales
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Norton House Hotel & Restaurant
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293 Reviews from our TripAdvisor Community

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Wales, United Kingdom
Level Contributor
9 reviews
4 of 5 stars Reviewed 1 week ago

Stayed here for a quick night away. The hotel itself is beautiful and the location is great in Mumbles, only a quick walk from the promenade. Getting to the room itself was slightly confusing with the corridors and steps. The room was a bit dated, a shower instead of the bath would've been a bit more convenient. The room was... More 

Helpful?
Thank Low W
Liverpool, United Kingdom
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I'm afraid this place is very much a case of the website making it look much better than it really is. Room was freezing cold when we arrived. It seems there's a policy of only putting the radiator on when a member of staff shows you to your room (whilst not offering to carry your bags). Our window was riddled... More 

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Thank Andrew R

Travelers are raving about these Mumbles hotels

Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've been a regular visitor to Norton House and always loved my Sunday Lunch there but went again for my birthday but quite disappointing, if you go for Lunch you don't expect to be given different choice or quality than people who go earlier. We were offered only two desserts or ice cream because everything else had run out .... More 

Helpful?
Thank Gary C
Leven, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We travelled from Scotland to buy a puppy and found this hotel to be closest to the breader it looked nice on the late rooms site so we booked when we arrived at 2 in the morning after driving 7 and a half hour drive and a full days work before it I was more than looking forward to a... More 

Helpful?
1 Thank gail c
Swansea, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 3, 2016

Love this place we had a wonderful stay on new years eve with friends and Alan manager and staff were great. Cosy rooms and bed will defo stay again many thanks .brill new years eve food compliments too all staff

Helpful?
Thank pauline519
Norton_Manager, Manager at Norton House Hotel & Restaurant, responded to this review

Many thanks for your review, we are delighted that you really enjoyed your visit with us. We really look forward to making another night a memorable one for you and your friends. Kind Regards Norton House Hotel More 

Ashbourne
Level Contributor
96 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed December 18, 2015

Marion, my wife, and I stayed at the Norton House Hotel almost by accident. I was frustrated finding a hotel in Swansea and the NH Hotel popped out of the TripAdviser list of places. So we stayed there. We were not disappointed. From the moment we arrived we felt that we were 'home'. The staff were attentive and, well just... More 

Helpful?
Thank RobertWT
Norton_Manager, Manager at Norton House Hotel & Restaurant, responded to this review

Thank you for giving us a review, each review is important to us. We take pride in each part of the Hotel and knowing that you enjoyed your stay and meal is great news. Our head chef is delighted that you enjoyed his fantastic food. We hope that you will in the near future you will stay and dine with... More 

Ilkeston, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed December 15, 2015

We visited Norton House Hotel Restaurant for 3 nights out of the 4 of our stay in Mumbles and each night chose from the early bird menu. The service was excellent, staff were friendly and the food was extremely good. No complaints at all!

Helpful?
Thank Lynne P
Norton_Manager, Manager at Norton House Hotel & Restaurant, responded to this review

Firstly we appreciate Your kind words, your comments mean a lot to the team here. Many thanks for taking the time to give us a review and we are proud to of been able to provide you with a good service and helped you enjoy your experience within our fantastic city. Norton House Hotel More 

Nuneaton, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 15, 2015 via mobile

Just stayed the one night, our room was OK but the evening meal was the highlight. The staff were polite and couldn't do enough for us. We would definitely use Norton again and I would certainly recommend it to friends and family.

Helpful?
Thank Eddie L
Norton_Manager, Manager at Norton House Hotel & Restaurant, responded to this review

Thank you for your kind review, We are delighted you enjoyed your stay and look forward to welcoming you to the hotel again in the future. Norton House Hotel More 

College Station, Texas
Level Contributor
434 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 262 helpful votes
2 of 5 stars Reviewed December 11, 2015

I was booked in this inn by my hosts for a business trip. From outside the place looks charming. the entrance hall, bar and dining room, too. However, on closer inspection one soon notices the place is dated and has seen better times. Not only that, it smelled like old socks. After traversing the rat maze to the room, I... More 

Helpful?
1 Thank Helmut K
Norton_Manager, Manager at Norton House Hotel & Restaurant, responded to this review

Thank you for taking the time to give us a review, we are saddend to hear you found the stay not as comftable as expected. we are on going with our renovations and all this does take time and we do take your review onboard. We have since looked at ways to improve the buffet set up and have done... More 

Wales
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 11, 2015

Two nights stay we were given room with Four Poster bed. Very comfortable and quiet. Good parking and 2 minute walk to Mumbles Promenade. Very good location. Food was excellent. We had early bird meal which was very tasty and plenty for us. Would definitely visit again.

Helpful?
Thank Christinewales
Norton_Manager, Manager at Norton House Hotel & Restaurant, responded to this review

Thank you for your review and kind comments. The hotel is continually being improved front and back of house and certain events and processes take time to get in place and we are always keen to see what our guest think and how they enjoyed the visit so we can manage improvements in a timely manner. Norton House Hotel More 

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