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Norton House Hotel & Restaurant

Norton Road, Mumbles, Swansea SA3 5TQ, Wales
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Norton House Hotel & Restaurant
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Norton House Hotel & Restaurant
Norton House Hotel & Restaurant
Norton House Hotel & Restaurant
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243 Reviews from our TripAdvisor Community

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Traveler rating
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    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
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    (243)
  • Mar-May only
    (69)
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    (42)
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Llanelli, United Kingdom
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Arrived at 12.30pm for lunch, and entered a spacious dining room where we ordered our drinks and made our choices from the daily specials board or supporting lunch/al la carte menu. Our starters were sardines and an "ultimate seafood cocktail" both of which were very nice but lacking in any brown bread/butter until asked for! Mains consisted of monkfish in... More 

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Hove, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

As part of a whirlwind tour, visiting five venues (after a vicious round of culling from the original 20 odd in a search radius covering as far as Cardiff) we visited Norton House. We were a bit jaded at this point (having been asked by one establishment for £5 per head to serve our own wedding cake) but we did... More 

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Cheltenham, United Kingdom
1 of 5 stars Reviewed 1 week ago

Family visit for event. 3 rooms. My room (11) was next to ongoing work, and loud workmen ruined a quiet afternoon drink. View out to sea was nice. Wardrobe door broken, protruding screw nearly caused injury. Breakfast was slow in terms of service, and items missing from requested cooked breakfast.

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Travelers are raving about these Mumbles hotels

Swansea, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We held our daughters wedding reception in Norton House and we cannot fault it. It was intimate and efficient in very way . Our wedding planner Amy was always available to answer any queries and assist with suggestions to make our day perfect . Alan the hotel manager welcomed us on our first visit and was present on the day... More 

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Hampshire UK
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

This was the third time I have stayed at the Norton House on a weeks golf tour . As it happened I was allocated room 10, the same one as we had the same the last year but one, 2013. The manager told us that there had been a facelift in this room, but a guest could not see anything... More 

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cardiff
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 1 week ago

We are regular hotel visitors but on this occasion were sampling this hotel as a possible location for our wedding. What a dreadful place. Very badly managed. We dined on the evening of arrival in the restaurant sitting next to beautiful old French doors overlooking the garden. Immediately outside was a set of steps to the cellar. These were in... More 

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Berkshire
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We are reviewing this hotel as parents of the bridegroom. The wedding party took all the rooms in the hotel for the night before and the night of the wedding so we were able to experience first hand how much care and attention to detail was put into making the whole weekend a magical experience. From the manager down all... More 

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Norton H, Manager at Norton House Hotel & Restaurant, responded to this review

Dear Berkshiresammi We are so pleased that you enjoyed your stay and of course the `Special Day` . To read such kind words means alot to myself and the team. We do our very best to make every guest feel special and to make thier stay a memorable one in a positive way. Thank you so much for finding the... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great 2 bed, 2 bathroom apartment with a small lounge. Nice bar but due to a wedding we couldn't have dinner there but breakfast was fine. Free wifi, nice garden setting and very lovely walk to the sea. Free parking. Note fire doors on all doors as our apartment was upstairs so very heavy and clunky to get around.

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Norton H, Manager at Norton House Hotel & Restaurant, responded to this review

Dear Ladylucas1 Thank you firstly for taking the time to write us a review. Each review is important and taken seriously. Many thanks for your kind comments they are appreciated by all the staff and the feedback is passed onto them. The apartments are very spacious and ideal for a small family or a couple wanting either self catering or... More 

Chester, United Kingdom
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed June 28, 2015

First, I should say that I did not book or pay for this hotel myself. It was organised for me for work purposes. The setting is nice, close to Mumbles and Swansea Bay. Reception is efficient, and the staff I met were very pleasant. I did not meet the ones who arrived at 6.30am for their morning shift, with the... More 

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Norton H, Manager at Norton House Hotel & Restaurant, responded to this review

Dear chuirafiki, Many thanks for your Review of our hotel. We are sorry that the stay you had wasnt an enjoyable one for you and thank you for pointing out some of the faults. We are continiously working hard on the hotel each of which does take time. the main part of the house was built in 1790 so the... More 

Leicester, United Kingdom
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed June 25, 2015

Staff on reception and waiting were wonderful and personable. The breakfast well presented, tasty with lots of variety. The room had been redecorated, was pleasant-too many cushions-what you meant to do with 8 cushions/ pillows? Lights not fully working top window wouldn't close.Bed mega comfortable-great night's sleep. Saddened by some customers really 'having a go' and using Trip advisor as... More 

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Norton H, Manager at Norton House Hotel & Restaurant, responded to this review

Dear mathew G Firstly thank you for your review, all reviews are important and a lovely review as yours, is a credit to the team here. We are working hard behind the scenes and in the front to keep improving the hotel daily and we can only thank new and old customers for there patience as we carry on these... More 

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