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Hibiscus Beach Resort & Spa

Royal Road, Pereybere, Grand Baie, Mauritius
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Hibiscus Beach Resort & Spa
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Ranked #4 of 4 Hotels in Pereybere
A recent review
3 of 5 stars reviewed 2 weeks ago
Roxane Et JJac P Mauritius
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129 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Mauritius
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

It's sad for me (a Mauritian..) to see such a nice set up spoiled by few details that could enhance the quality of this quite good small cosy hotel.. well there are few major things too (like the hammam inoperative but advertised), all forgot when you see the nice rooms,view or service of the friendly staff... But there's a point... More 

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Geneva, Switzerland
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 5, 2015

This hotel is our worst experience in Mauritius. It seems that it is run by nobody or at least its the impression it left us with. The location is amazing, beautiful beach but that's about it. The rooms are humid and smelly, the reception staff have absolutely no clue of what they are doing, a complete waste, we had to... More 

Was this review helpful? Yes 1
HIIBISCUS, General Manager at Hibiscus Beach Resort & Spa, responded to this review

Dear Mr Fabsie I would like to thank you for the little comment and would like to inform you that as from 01 of August new management has been appointed and you can follow our trip advisor review Hope we will have the opportunity to welcome you again in our resorts Best Regards Naushad Keramuth Hotel Management More 

Travelers are raving about these Pereybere hotels

dubai
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 19, 2015

i was meant to stay here for 14 nights but on the first night when i went to have my dinner as part of full board package, i noticed the food was uncovered and was infested with insects everywhere. i left after first night and went to another hotel this hotel shouldn't even be operating. if you care about your... More 

Was this review helpful? Yes 2
HIIBISCUS, General Manager at Hibiscus Beach Resort & Spa, responded to this review

Dear Mrs Tripet I would to thank you for taking your precious time to write these few lines which has not been convenient to you. All your complains were taken into consideration and as we have mentioned to you that due to heavy rainfall and tropical climate flies , mosquitoes and insects share the nature but we never received any... More 

Burgas, Bulgaria
Top Contributor
50 reviews 50 reviews
33 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed February 6, 2015

We stayed there 7 nights. This is not luxury resort, so you must expect quality of 3-4 star hotel. Very very nice garden. You are by the sea. There are two sandy beaches - on both sides of resort. Staff is polite. Food is good. Really good value for money. Just enjoy and relax!

Was this review helpful? Yes
HIIBISCUS, General Manager at Hibiscus Beach Resort & Spa, responded to this review

Dear Kostov Thank you for the sweet comment Hope to see you back again your message will be pass to all team members Hotel Manager Naushad Keramuth More 

Plaines Wilhems District
1 review
5 of 5 stars Reviewed January 27, 2015

Had a very awesome holiday @ Hibiscus with my family. The resort is a paradise for relaxation and the personal touch of the staff to make our stay was really really nice.. hats off to the hotel staff to bring a huge smile and great memories for our holidays.. Looking forward to be there very soon. Best place to be... More 

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HIIBISCUS, General Manager at Hibiscus Beach Resort & Spa, responded to this review

Dear Mr Lachman Many thanks for your compliment Your sweet message will be pass to all staffs of Hibiscus Hotel & Spa Hope to see you and your family very soon Naushad Keramuth Hotel Manager More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 9, 2015

We stayed at the resort over new year and overall it was a lovely stay. The staff were very friendly and helpful. Great fireworks on the beach. The room was very spacious with a hot tub in the bathroom. Big balcony overlooking the pool and beach area. No coffee and tea in the room and this is a MUST for... More 

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HIIBISCUS, General Manager at Hibiscus Beach Resort & Spa, responded to this review

Dear guest, Thank you again for choosing Hibiscus Hotel & Spa The team and I are delighted that you have enjoyed your stay with us and we thank you immensely for sharing your impressions with the Trip Advisor community. We have passed your compliments to the team and they were happy to hear that they contributed in making your stay... More 

1 review
4 of 5 stars Reviewed January 3, 2015

The resort is in a perfect location, fantastic little garden! the adjacent beach on the left is really nice and not crowded. The room we were allocated was not great as it was small for 4 and it was above the restaurant but overall we had a very nice and relaxed holiday! Staff was efficient, our room was cleant every... More 

Was this review helpful? Yes
HIIBISCUS, General Manager at Hibiscus Beach Resort & Spa, responded to this review

Dear guest, Thank you again for choosing Hibiscus Hotel & Spa The team and I are delighted that you have enjoyed your stay with us and we thank you immensely for sharing your impressions with the Trip Advisor community. We have passed your compliments to the team and they were happy to hear that they contributed in making your stay... More 

vacoas
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 21, 2014

We were first of all rudely welcomed even when we were checking in. The place is not as advertised. Free snorkelling was advertised but however no equipment was provided. There was no shampoo,the minibar wasnt even filled and no tea and coffee was available in the room. There is no proper lounge to chill. Very limited variety of food. Same... More 

Was this review helpful? Yes 7
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 17, 2014

No tea and coffe in room. No shampoo in room. No kayak as advertised. WOn't allow to use pedalo under pretext of strong wind.Dirty disgusting and tacky hammam that could use bleaching.Unsweeped floor in spa. No top up to all inclusive. Manager shows terrible attitude. No assistance despite complaint. We paid fully, but insread of being helped were asked to... More 

Was this review helpful? Yes 5
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 13, 2014

Since we arrived, we were warlmly welcomw by the staff qnd make thw hotel visit. Concerning the room was quit good but a bit old and not the much modern. Wifi was not available at old unless we had a room near the reception. The food was good but not a large choice offered for dinner, the break fast was... More 

Was this review helpful? Yes 1
HIIBISCUS, General Manager at Hibiscus Beach Resort & Spa, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Hibiscus Hotel. I am sorry that a few things did not meet your expectations; please allow me to express my heartfelt apologies. Your comments have been shared with our team and it will definitely serve as an encouragement to all our staff to improve... More 

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