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Citybox Bergen

Nygardsgaten 31, Bergen 5015, Norway
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Citybox Bergen
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Ranked #12 of 28 Specialty Lodging in Bergen
A recent review
3 of 5 stars reviewed 1 week ago
Dasha R Bratislava, Slovakia
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183 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Bratislava, Slovakia
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 1 week ago

The biggest advantage of Citybox is its location (7-8 minutes to bus station, approx.15 minutes to harbour by walking) and self-checkin system, which is easy and efficient (however please don't forget that you need credit card with chip and 4-digit PIN code). Our room was very small and basic (which we didn't mind, we were aware of the fact that... More 

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Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Just checked in and it seems very good with minimalist modern style. It's very clean and the room is spacious. It says in the website and email can only pay by card using their self check in machine upon arrival, but eventually you can also pay cash.The hotel is located approx.8-9 mins from the bus station

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Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 26, 2015

Location and size of the room were top. Room decoration was simple but nothing more is needed. We also liked the common dining room and the coffee bar next door (or part of the hotel?). We ordered our coffees and muesli there but could still eat our own bread. Checking in and out are computer-controlled which made it really easy... More 

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Raven H, Front Office Manager at Citybox Bergen, responded to this review

Dear Maarten V, I'm happy to hear that you enjoyed your stay with us at Citybox. Citycafe is not a part of our hotel, it is a seperate company that rents it's location from us. As there is a high demand of internet at the hotel from our guests it has been arranged so that our internet provider sends out... More 

Los Angeles, California
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 7, 2015

We were two couples. We were given 2 rooms which were for 4 people each and the price we paid was 1200 Nik each which is the price for 4 people in the room not 2. It is a cheap hotel if we paid for 2. However, it is a no frill place and they advertise that they are cheap... More 

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Raven H, Front Office Manager at Citybox Bergen, responded to this review

Dear Cila946, I'm sorry to hear that you did not enjoy your stay with us. We have stated on all channels that we sell our rooms at that we charge per room not per person since we are a hotel not a hostel. If you would have booked one of our doublerooms you would have gotten a much lower price... More 

Travelers are raving about these Bergen hotels

Dubrovnik-Neretva County, Croatia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 22, 2015

The hotel was well located and the management was very responsive. You'll need a chip card to self check in otherwise you'll need to arrive during working hours. Management was good about helping with check in and booking via email. It's located 5 min from the rail station and 15 min from the main tourist area. The room I got... More 

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Level Contributor
126 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed May 20, 2015

I stayed here for one night in a room for 4 persons. We payed about €150 for over night. It's very easy to check in and pay, you just use the computer in the entrance. Here you also get your key printed. The room was big and had some kind of plastic carpet, one double bed and one bunk bed.... More 

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Raven H, Front Office Manager at Citybox Bergen, responded to this review

Dear Maria, I'm sorry to hear that Citybox did not live up to your expectations. We are currently waiting for a company to come out and wash the outside of our windows as the outside can't be reached on most of the windows from the inside. If you had an issue with your bedlinnen and soap i wish that you... More 

Orlando, FL
Level Contributor
42 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed May 18, 2015

Stayed for 2 nights with husband and two children, ages 5 and 9. Location very convenient to Flybussen stop at main bus station from airport. Also very nice Kiwi grocery store just across the street. Conveniently walkable to city center and all tourist activities. Lobby area includes a microwave and kettle as well as paper plates, cup and utensils.

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Raven H, Front Office Manager at Citybox Bergen, responded to this review

Dear FloridaMomOrlando_FL, I'm happy to hear that you enjoyed your stay with us at Citybox and hope that you will return to an even nicer Citybox when our renovation is done. More 

Brisbane
Level Contributor
38 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed May 16, 2015

Citybox keep prices down by having self check-in and check-out. But it all worked flawlessly. The rooms trend to be small but well equipped with comfortable beds and bright modern decor. They provide a communal kitchen so you can prepare simple meals which also helpskeep to budget in a city where a simple hamburger can be $30. Supermarkets are nearby... More 

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Raven H, Front Office Manager at Citybox Bergen, responded to this review

Dear Kemerk, I'm happy to hear that you enjoyed your stay with us at Citybox as you can see our concept of a simple and affordable hotel in this expensive city. I hope you return soon when we have finished renovating to enjoy an even nicer Citybox. More 

Sofia, Bulgaria
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 8, 2015

Budget hotel, very close to the city center (5 min walk from the central square with the lake). Quiet street, easy to park. Nice rooms, nothing special though, just the things you need. No minibar. There is a kitchenette on the Ground floor with microwave. We were traveling with small kid so having where to warm up a cup of... More 

Was this review helpful? Yes 1
Raven H, Front Office Manager at Citybox Bergen, responded to this review

Dear Teddy, I'm happy tro hear that you and your family enjoyed your stay with us at Citybox and hope that you will return for a new visit at some other time. More 

Hong Kong, China
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed April 13, 2015

Citybox is a very basic & budget hotel in Bergen with a convenient location. I chose the hotel as it is very close to the train station (and bus station as well) since I had to leave early the next morning for the Norway in a Nutshell tour. It was easy to find. Walking to the harbour and Bryggen only... More 

Was this review helpful? Yes 2
Raven H, Front Office Manager at Citybox Bergen, responded to this review

Dear Alex, I'm glad to hear that you enjoyed your stay with us at Citybox Bergen. It is true that some people have issues using the check in machine. In our booking confirmation we send out when you have made your reservation you can find all of the information stating that you need a 4 digit pin code, and if... More 

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