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Citybox Bergen

Nygardsgaten 31, Bergen 5015, Norway
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Citybox Bergen
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Ranked #11 of 28 Specialty Lodging in Bergen
A recent review
3 of 5 stars reviewed 2 days ago
natelleth8 Dubrovnik-Neretva County, Croatia
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171 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Dubrovnik-Neretva County, Croatia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel was well located and the management was very responsive. You'll need a chip card to self check in otherwise you'll need to arrive during working hours. Management was good about helping with check in and booking via email. It's located 5 min from the rail station and 15 min from the main tourist area. The room I got... More 

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Top Contributor
113 reviews 113 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed here for one night in a room for 4 persons. We payed about €150 for over night. It's very easy to check in and pay, you just use the computer in the entrance. Here you also get your key printed. The room was big and had some kind of plastic carpet, one double bed and one bunk bed.... More 

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Raven H, Front Office Manager at Citybox Bergen, responded to this review

Dear Maria, I'm sorry to hear that Citybox did not live up to your expectations. We are currently waiting for a company to come out and wash the outside of our windows as the outside can't be reached on most of the windows from the inside. If you had an issue with your bedlinnen and soap i wish that you... More 

Orlando, FL
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed for 2 nights with husband and two children, ages 5 and 9. Location very convenient to Flybussen stop at main bus station from airport. Also very nice Kiwi grocery store just across the street. Conveniently walkable to city center and all tourist activities. Lobby area includes a microwave and kettle as well as paper plates, cup and utensils.

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Raven H, Front Office Manager at Citybox Bergen, responded to this review

Dear FloridaMomOrlando_FL, I'm happy to hear that you enjoyed your stay with us at Citybox and hope that you will return to an even nicer Citybox when our renovation is done. More 

Brisbane
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Citybox keep prices down by having self check-in and check-out. But it all worked flawlessly. The rooms trend to be small but well equipped with comfortable beds and bright modern decor. They provide a communal kitchen so you can prepare simple meals which also helpskeep to budget in a city where a simple hamburger can be $30. Supermarkets are nearby... More 

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Raven H, Front Office Manager at Citybox Bergen, responded to this review

Dear Kemerk, I'm happy to hear that you enjoyed your stay with us at Citybox as you can see our concept of a simple and affordable hotel in this expensive city. I hope you return soon when we have finished renovating to enjoy an even nicer Citybox. More 

Sofia, Bulgaria
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Budget hotel, very close to the city center (5 min walk from the central square with the lake). Quiet street, easy to park. Nice rooms, nothing special though, just the things you need. No minibar. There is a kitchenette on the Ground floor with microwave. We were traveling with small kid so having where to warm up a cup of... More 

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Raven H, Front Office Manager at Citybox Bergen, responded to this review

Dear Teddy, I'm happy tro hear that you and your family enjoyed your stay with us at Citybox and hope that you will return for a new visit at some other time. More 

Hong Kong, China
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 13, 2015

Citybox is a very basic & budget hotel in Bergen with a convenient location. I chose the hotel as it is very close to the train station (and bus station as well) since I had to leave early the next morning for the Norway in a Nutshell tour. It was easy to find. Walking to the harbour and Bryggen only... More 

Was this review helpful? Yes 2
Raven H, Front Office Manager at Citybox Bergen, responded to this review

Dear Alex, I'm glad to hear that you enjoyed your stay with us at Citybox Bergen. It is true that some people have issues using the check in machine. In our booking confirmation we send out when you have made your reservation you can find all of the information stating that you need a 4 digit pin code, and if... More 

Senior Contributor
29 reviews 29 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 7, 2015

expensive hotel. Wi-fi only worked in the room after 1 am. bad and noisy heating system. no reception clerks. the location was OK but not great. If i am ever back in Bergen, I would choose a different hotel for sure

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Raven H, Front Office Manager at Citybox Bergen, responded to this review

Dear Fomos, I'm sorry to hear that you weren't satisfied with your stay at Citybox Bergen. Norway is a very expensive country per general, and the hotels in Bergen are more expensive since it's a popular tourist town and there isn't enough hotel rooms to accommodate everyone. If you look at the prices of our hotel in comparison to the... More 

Travelers are raving about these Bergen hotels

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 31, 2015

Location is very good.. Only a few minutes walk from train station and the centre Very good value Room isn't big but who cares, we had nice comfy beds n duvets and clean towels.. Its all we needed. Free WiFi in the room There's a shop right outside it that opens from 7-11pm so it's handy. Quite a nice hotel... More 

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Raven H, Front Office Manager at Citybox Bergen, responded to this review

Dear Mariée, I'm glad to hear that you enjoyed your stay with us! We have a few different room sizes depending on room category, we have small single rooms, our doublerooms are somewhat bigger and we also have large doublerooms as well as family rooms wich is the biggest of the rooms. More 

Portadown, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 29, 2015

Stayed here for one night during a backpack trip. It's easy to find & a short walk from the train station & self check-in is handy. The downstairs lobby area is more impressive than the rooms - it's clean & relatively modern with a kitchen & sitting area with a tv (although we couldn't figure out how to change the... More 

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Raven H, Front Office Manager at Citybox Bergen, responded to this review

Dear Kaz, Im happy to hear that you liked Our self check-in concept and that the hotel were more than you expected.Im sorry to hear that you were disatisfied with the bed and pillows, if you had brought this to the attention of our Host we could have amend this issue for you as we want all of our guests... More 

Dublin, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed March 25, 2015

Don't be fooled by the word hotel, this is far from it. In fact I would say more like an ill-equipped hostel would be a better description (in fact lonely Planet describes it as a hostel). Not like pictures at all. My double room was 2 bolted down separated single beds. No TV. Kitchen in room with no utensils or... More 

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Raven H, Front Office Manager at Citybox Bergen, responded to this review

Dear Kate, Citybox is located in quite an old building and having been up and running for many years, so we do in fact need renovation, and this begun in 2014 when we renovated majority of the rooms at our hotel as well as the outside facade, however our double rooms with shared bathrooms are yet to be renovated as... More 

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