Stayed here for the night on business.
Nice central position, very easy to get to all the central bars etc. I didn't notice any noise from the night club opposite but it was a Thursday night so I would guess it wasn't busy.
Reception staff were very friendly, good English by all.
I had a room on the 7 th...
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Dear glostaff,
Thank you for taking the time to review our hotel after your last stay with us. We are looking into the issue in the bathroom!
Hope to see you again soon.
Best regards
Nan-Birthe Os
General Manager
First Hotel Marin
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Ideal location, friendly staff. Admirable sheets on the bed!
It was a pleasure to sleep.
Breakfast is normal.
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Superior breakfast and attentive staff are the outstanding features of this hotel which serves mostly business travelers. My wife and I were right at home. Our room was upgraded for our first stay due to availability. I recommend the hotel for anyone on business or for a short stay in Bergen for a jumping off point on a vacation. I...
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Dear Christopher_Tabby,
Thank you for your review. Hope to see you again soon.
Best Regards
Nan-Birthe Os
General Manager
First Hotel Marin
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Nice and peaceful place to stay in. Right in the middle of Bergen, Norway with easy access to business and tourist places.
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This lovely hotel is located just off the main thoroughfare so it is quiet, yet just a one block walk down to Bryggen and the waterfront. The Customer Service was excellent.
I stayed in a Superior Room because all of the Standard Rooms were booked. The Room was well appointed with a wardrobe, desk, couch, chairs and table, two twin...
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Staff at check in could have been more customer oriented, didn't volunteer any additional information re where breakfast was served or at what time, or provide a map of local area. Room was so so, very tired fittings, but clean! Breakfast was overall good, not bad choice, well laid out and presented. Plates cleared quickly, staff friendly. After we checked...
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Dear Rosemary040,
Thank you for the feedback.
The receptionists are supposed to give you the information you mention and I will forward you review to the front office manager for further action.
The hotel will undergo a soft renovation starting shortly.
Thanks again and hope to see you soon.
Best regards,
Nan-Birthe Os
General Manager
First Hotel Marin
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excellent location for shops/transport etc.a boutique style hotel with heated floors in bathroom also good for visiting Heritage sites
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Hello Michael14,
Thank you for you kind words. We hope to see you again soon.
Best regards,
Nan-Birthe Os
General Manager
First Hotel Marin
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Not the best looking hotel, others in the area look nicer, but I had a good-sized room that was a decent sleep for a few nights. The staff was nice too. I agree with others that breakfast could be better but it wasn't bad either except that they start cleaning up a half hour early.
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Dear Michael W,
Thank you for your review. It is nice to hear from you since it's been so long since you stayed with us.
We are sorry the breakfast staff started cleaning before they should. Since it is so long ago we are not able to explain why this has happend, but we are sorry this happend during your...
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The only good about this hotel is the situation in the wharf. The service was always unresponsive and angry, the breakfast crappy, the rooms very poor. And all this for more than 250Euros per night !
In Spain they would be killed.
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Dear Jesusizdo,
I am really sorry you have had such an experience, this is NOT what we are trying to achieve. As we are always trying to improve I would like more specifics so that we are able to pinpoint the issues in our organisation.
We have done major changes with our breakfast and the staff since August and we...
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This lovely hotel could not be in a better location! One block from the Brygge and waterfront, a block from the Fløybahn funicular ( and amazing view), a block to 8-9 restaurants, and a ten minute walk from the train station. The room was large, clean and comfortable, the bathroom quite a good size, everything fairly modern. The staff was...
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Dear Njschultz,
Thank you for your review. We hope to see you again soon!
Best regards
Nan-Birthe Os
General Manager
First Hotel Marin
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