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All 41 Bergen hotels

Scandic Neptun

3.5 of 5 Hotel   |   Valkendorfsgate 8, Bergen 5012, Norway
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Scandic Neptun
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45%
Ranked #22 of 41 hotels in Bergen
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227 people have reviewed this hotel

Traveler rating
    24
    79
    65
    43
    16
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32
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44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
Bergen
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Nice hotel in the city centre. OK breakfast, nice and clean rooms. I also strongly recommend the lunch at Pascal. As my stay was one-night only, I did not have the opportunity to experience the dinner restaurant Lucullus, but I will next time!

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
biriv, Manager at Scandic Neptun, responded to this review

Thank you for your review! We are so happy to hear that you enjoyed your stay, and thanks for recommendig Pascal:) Welcome back to Scandic Neptun! Best regards, Birte Iversen Marketing Manager More

Kristiansand, Norway
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The gave us a an upgrade, so the room was very nice. No minibar. Breakfast like english+, nothing to complain about. A high quality, cosy, restaurant in the house (high price level). 5 minutes walk to the fish market. Car parking in Bergen steal your money, one parking cose to the hotel. Hosuekeeping undertand nothing at all, so talk to... More

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biriv, Manager at Scandic Neptun, responded to this review

Thank you for your review! We are happy to hear that you liked it here - hope to see you back one day! Best regards, Scandic Neptun Birte Iversen Marketing Manager More

Sydney
Top Contributor
52 reviews 52 reviews
48 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We booked this hotel for a day-stay while waiting to take a late cruise. The lobby is very impressive - large and very modern. but the room was dark, small and dated. We didn't spend a night but I feel we had enough of an idea of the standard of this hotel. Good for somewhere to store bags for a... More

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biriv, Manager at Scandic Neptun, responded to this review

Thank you for your review! We are sorry to hear that you were not happy with the standard of your hotelroom. We have during the past few years redecoratet most of the hotel, incl. the reception and lobby area. We still have a few rooms remaining, but hopefully we will be able to do something about them pretty soon. Have... More

Bergen, Norway
2 reviews
4 of 5 stars Reviewed March 2, 2014

When we walked in, the lobby looked very promising and nice... When we opened the door to our room....not so much. First things we noticed within a half hour were black streaks on the ceiling around the ventilation, the toilet was chipped and so was one of the cups... But the room had a bathtub :). Given that the hotel... More

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biriv, Manager at Scandic Neptun, responded to this review

Thank you for your review! We are sorry to hear that you were not totally happy with the standard of the hotel. We have during the two last years upgraded most of the hotel, but a few rooms are still remaining. Hopefully we will be able to start working on them within a few months. Nice to hear that you... More

London, United Kingdom
Top Contributor
60 reviews 60 reviews
39 hotel reviews
111 helpful votes 111 helpful votes
2 of 5 stars Reviewed December 29, 2013

Pros: Location is reasonable for city access, renovated rooms (if you get one) are clean and new, breakfast aplenty Cons: First room quality was terrible and not what was promised, no bar, more of a stopover kind of place Norway is expensive, that's a given. So it's hard to complain about that with Scandic Neptun. My criticism is down to... More

Was this review helpful? Yes 1
biriv, Manager at Scandic Neptun, responded to this review

Thank you for your review! We are sorry to hear that you were not happy with the hotelroom you got in th first place, good to hear though that the staff found you a new one. They should also have informed you that we do have a bar. Ludvig Bar is located by the main entrance and is open 6... More

London, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 10, 2013

Strange mix - slightly shabby, antiquated room (difficult to control temperature, old fittings), with a bright modern lobby. Breakfast was similarly odd, the excellent bread and pancakes jarring disconcertingly with the mediocre ham while juice from a machine is never a classy feel.

Was this review helpful? Yes 1
biriv, Manager at Scandic Neptun, responded to this review

Thank you for your review! We are aware that some of our rooms are in need of redecoration, and hopefully we will be able to start working on the few remaining ones next year. We are glad to hear that you enjoyed the pancakes, or "svele" as they are called in the western part of Norway. Your comments on the... More

New York City, New York
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed November 4, 2013

I realize this hotel has different kind of rooms, but we were lucky to get a really nice one.The room was on a high floor surrounded by a kind of balcony and had a kind of yellow old fashioned furniture, not at all like modern Scandics. It felt as being in a country house and the beds were heavenly. As... More

Was this review helpful? Yes 2
biriv, Manager at Scandic Neptun, responded to this review

Thank you for your review! We are thrilled to hear that you enjoyed your stay! Welcome back to Scandic Neptun! Best regards, Birte Iversen Marketing Manager More

Concord, New Hampshire
Top Contributor
50 reviews 50 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed October 19, 2013 via mobile

The Scandic Neptun, as other have said, is well positioned, within walking distance to Kode Museum, the old town, the harbor, the aquarium, and only about a 15 minute walk to the central railway station. The airport bus stops right in front of the hotel so it is easy getting to or from the airport. The room I had, 501,... More

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biriv, Manager at Scandic Neptun, responded to this review

Thank you for your review! We are really glad you took your time to write such a detailed review - it certainly will help us improve our service level. I have forwarded your reply to the reception and the F&B Manager. Clearly we have issues to work on, and we will use your review to make sure we do better!... More

Saint Paul, Minnesota
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 14, 2013

Fortunately, most of our time in Bergen was spent sightseeing, and the Neptun is very conveniently located for seeing the waterfront, Old Bruggen, etc. Our room was old, small, and in great need of an improved bathroom. The bathroom had a sliding semi-see through door, and there was really no separation for the shower, which meant a VERY wet bathroom.... More

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biriv, Manager at Scandic Neptun, responded to this review

Thank you for your review! We are sad to hear that you weren’t happy with the standard of your hotel room. We are aware of the fact that some of our hotel rooms are in need of renovation. With regards to the water on the bathroom floor we apologize for any inconvenience this may have caused. This matter has been... More

Norway
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed October 8, 2013

The Scandic Neptun is conveniently located close to "everything" in the center of Bergen. The reception and breakfast area has been completely furbished in the last year . My room was refurbished probably in the early eighties, and in desperate need for a complete makeover. Windows facing a city street with lots of traffic had not been cleaned for ages.... More

Was this review helpful? Yes
biriv, Manager at Scandic Neptun, responded to this review

Thank you for your review! We are aware that some of our rooms are in need of renovation. We hope to start working on the remaining rooms within a few months so hopefully next time you visit us you will see the change. We are glad you liked our central location. Hope you have a great fall! Best regards, Scandic... More

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Additional Information about Scandic Neptun

Also Known As:
Neptun Hotel Bergen
Address: Valkendorfsgate 8, Bergen 5012, Norway
Location: Norway > Western Norway > Hordaland > Bergen
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #22 of 41 hotels in Bergen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Scandic Neptun 3.5*
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