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All 42 Bergen hotels

Scandic Neptun

3.5 of 5 Hotel   |   Valkendorfsgate 8, Bergen 5012, Norway
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46%
Ranked #23 of 42 hotels in Bergen
A recent review
4 of 5 stars reviewed 1 week ago
David B Toronto, Canada
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274 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
London, United Kingdom
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel has a nice lobby and breakfast cannot be fault with an option to pack yourself a lunch for about £6 which is great value for money in Norway. The location is ideal as well - minutes away from the fish market and we even had a view on Bryggen. We paid around £107 per night for this hotel... More

Was this review helpful? Yes
biriv, Manager at Scandic Neptun, responded to this review

Thank you for your review! We are so sorry to hear that you were not satisfied with the standard of your hotelroom. This fall we´ll renovate our oldest rooms, so hopefully by the end of 2014 we can offer only nice and fresh hotelrooms. Best regards, Scandic Neptun Birte Iversen Marketing Manager More

Toronto, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We booked the Scandic off of Expedia as it had the best value for a 3.5-4 star in Bergen. I was a bit concerned as some of the reviews that I read were less than favourable. To our surprise, the hotel is in an excellent location, the beds (though small - Scandinavian style) are comfortable and our room was super... More

Was this review helpful? Yes
biriv, Manager at Scandic Neptun, responded to this review

Thank you for your review! We are so glad to hear that you liked it here - and that you got a much better experience than expected:) We look forward to see you back one day! Best regards, Scandic Neptun Birte Iversen Marketing Manager More

1 review
1 of 5 stars Reviewed 1 week ago

Although I only stayed at this hotel for 2 nights, experience some of the most atrocious service I've experienced in all my years of traveling. Prior to arriving at the hotel I went online to browse through pictures of the superior room that I had booked and was delighted to see that it looked completely updated and modern. But after... More

Was this review helpful? Yes
biriv, Manager at Scandic Neptun, responded to this review

Thank you for your review! We are sorry to hear about your experience - this is not at all how we want our guests to feel. We take a lot of pride in being hospitable and serviceminded, and we think we usually are but obviously this time we failed. We’re really sorry about your experience and I’ll pass this on... More

Stockholm
Top Contributor
127 reviews 127 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

Scandic Hotel forced to update many of the hotels, Bergen Neptun is on their way. Small but functional rooms, inexpensive furniture but modern, nice reading lights, spacious lobby, more than OK breakfast except cheap juices. Efficient staff waiting staff. I do not now if they run out of money, but side rooms in lobby lacks furniture. Only big minus, mold... More

Was this review helpful? Yes
biriv, Manager at Scandic Neptun, responded to this review

Thank you for your review! We are glad to hear that you liked it here. Your comments on the bathroom issues are forwarded to the housekeeper so they can look into it. Welcome back to Scandic Neptun! Best regards, Birte Iversen Marketing Manager More

Windsor
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

E-mailed and telephoned to book a room. Service was excellent. They recommended a TS room for us 2 adults and 2 teenagers. It was great, a good size and bathroom and shower was good too. Breakfast is very good, and given the cost of eating out in Norway, it is recommended to have a hearty breakfast. We arrived a little... More

Was this review helpful? Yes
biriv, Manager at Scandic Neptun, responded to this review

Thank you for your review! We are so happy to hear that you liked it here - looking forward to welcome you back! Best regards, Scandic Neptun Birte Iversen Marketing Manager More

Farnborough
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel COULD be good - but wasn't. We did have a refurbed room, so, having read the reviews we were pleased with that. However, the room was a furnace. We tried to operate the air-con, and when we couldn't we rang the desk. "It's not aircon, it's not hot enough in Bergen to need it". Well, sorry guys, but... More

Was this review helpful? Yes
biriv, Manager at Scandic Neptun, responded to this review

Thank you for your review! We are sorry to hear that you were not happy with your stay. Due to the central location you sometimes might experience noise from the city/street life, unfortunately there is not much we can do about that. We do apologize for the way the reception staff handle your feedback on the air condition issue, this... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Stayed for one night here with my family (incl 2 kids) in our wonderful trip to Norway. The hotel is located just in the street behind the one facing the world heitage buildings; so you are pretty closeby to all the main attractions; and shops; though you don't have the direct views as some of the other hotels might have.... More

Was this review helpful? Yes
biriv, Manager at Scandic Neptun, responded to this review

Thank you for your review! We are glad to hear that you enjoyed your one night stay. Welcome back to Scandic Neptun! Best regards, Birte Iversen Marketing Manager More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The first room we got was old, stained and stinky, but we complained and got a really nice room in the new part of the hotel. The shower was surprisingly powerful. Breakfast was ok, but the scrambled eggs were horrible. The hotel is very central, but if you open the windows at night, which we had to do because of... More

Was this review helpful? Yes
biriv, Manager at Scandic Neptun, responded to this review

Thank you for your review. We are sorry to hear that you experienced noise during your stay. Scandic Neptun is situated in the city centre so it´s hard to avoid any noise from the city life. Nice to know that our staff took good care of you and that you all in all enjoyd your stay. Welcome back to Scandic... More

merseyside
Contributor
11 reviews 11 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very conveniently situated, glossy and totally impersonal. We enjoyed the well-chosen collection of modern art throughout the building though. A very brusque "welcome" from an older woman on reception and no comment from another younger woman on receipt of the key on farewell. Another young member of the reception staff was however friendly and helpful when we had a query.... More

Was this review helpful? Yes
biriv, Manager at Scandic Neptun, responded to this review

Thank you for your review. We are sorry to hear that were not quite happy with your stay. All our guest should feel welcome and apparently you did not, and that is not good enough so please except our apology. Summer is top season i Bergen and most of the hotels are fully booked. Many of our guest choose to... More

Tromso, Norway
Top Contributor
67 reviews 67 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Got the room on the highest floor. Was big and clean, even though seems old, especially the carpet. There's a fan inside the room. Sometimes Bergen is very hot in summer. The hotel is located close to city centre, only 5 minutes walking. There's lot of eateries and supermarket. Wifi works fast and the staffs really friendly. Buffet breakfast was... More

Was this review helpful? Yes 1
biriv, Manager at Scandic Neptun, responded to this review

Thank you for your review! We are happy to hear that you liked it here. We do agree that Cafe Opera is a nice place, thanks to our central location you can walk to almost everything i the city centre, incl. nice cafes and coffeshops:) Welcome back to Scandic Neptun! Best regards, Birte Iversen Marketing Manager More

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Additional Information about Scandic Neptun

Address: Valkendorfsgate 8, Bergen 5012, Norway
Location: Norway > Western Norway > Hordaland > Bergen
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Scandic Neptun 3.5*
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Also Known As:
Neptun Hotel Bergen

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Number of rooms
130

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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