I stayed at Neptun on a business trip - spent 2 nights there. Also collegaues of mine stayed there. The service was very bad - I asked for quiet room, and got one just above some procesor. They changed it for me - but still not happy. Old room, smell of smoke - even when it was a non-smoking room... more

My husband and I stayed 2 nights at the Neptun (15/16 August). The standard of the room we were allocated was extremely poor - especially as we had paid the tour operator extra for a better class of hotel. The room smelt musty and the bathroom truly stank, the carpet was stained, the curtain was coming down one end, the... more

We enjoyed our 4 nights at the Neptun and were especially glad to have a quiet room off the noisy main drag (after a very unpleasant main-drag hotel experience in Oslo). The hotel is beautifully decorated with all kinds of very interesting artwork. Our room was pleasant, quiet and cool, but the lights were dim throughout the bedroom and bath,... more

We needed a hotel for the night and this one said they had a room so we made a reservation over the 'phone. When we got there we found a rather drab looking building but inside the lobby area was very elegant and this augered well. The lifts were equally impressive in their appearance but oh dear, our room -... more

The hotel was okay. You don't have a very good view from the hotel rooms though. If you want to have a view directly to "Bryggen" you should find another hotel. The service was ok, but the price was pretty high as with everything else in Norway. The breakfast buffet was excellent! more

We stayed two nights at the end of our Hurtigruten Voyage. We had previously e-mailed asking for an outside double bedded room but were allocated an inside twin bedded room. However when we returned to the reception we were immediately upgraded to a front suite on the fourth floor which was very nice. We were especially pleased with the very... more

We stayed 2 nights, one before and one after our Hurtigruten trip. They booked the hotel for us. The hotel is conveniently situated in the city centre. We stayed in rooms on the 3rd floor. I don't know whether they were the refurbished ones or not. The bathrooms were good and bright, but the bedrooms were depressing. They were on... more

We were booked in to the Neptun by Hurtigruten at the end of a Coastal voyage. The hotel itself is very central and looks very nice both outside and in. Our room was in need of modernisation but was large, especially since we had been living on a ship for a week. This hotel would be a 4 star if... more

We were booked in to the Neptun by Hurtigruten at the end of a Classic Round Trip voyage to Kirkenes and back. Having read some other reviews of the Hotel on Trip Advisor we were a little doubtful as to whether we were going to enjoy our stay. As it turned out the Neptun proved an excellent place to stay.... more