Berren is an expensive city...Norway in general is expensive....so when I booked my room well in advance through the webpage at approximately $70 Australian a night I thought I had a bargin...and for Norway i certainly did. While my room was a reasonable size (by european standards) and clean it was certainly nothing fancy. In fact the whole hotel was...
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This is a standard Comfort Hotel, no more no less. Fairly small rooms. Nice service.
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Dear KennethTravelling. Thank you for taking the time to give this feedback, and for your very kind review of our hotel. We hope to see you back in Bergen soon! Best regards, Inger-Helen Sekkingstad, Sales Manager
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We booked a room through Choice Hotels' Norwegian internet pages. I gave the hotel chain's own search engine information saying that we were 2 adults, and 2 kids.
We got a confirmation of a room for 2 adults and 2 kids for NOK 799,- for one night from Saturday to Sunday.
When we came home, I saw on my bank...
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Dear evlenol, we are very sorry about this incident. There was a problem with the internet page and because of that the 500 NOK that you were meant to pay for the extra two beds for the kids had not been added to your total amount. This should never have happened. The receptionist tried sorting this out by letting you...
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When I inquired of rate and availability I was informed that the rate was 1080kr. I stated that it was kind of high. She said it is low for Norway. WRONG. Was the highest I paid by like 100%. But I was stuck with it since it was 10pm and raining. The young guy at the desk was helpful and...
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Dear Dillboy, we are very sorry that you experienced our staff as rude. It was never their intention to answer you in a disrespectful way. When the receptionist said that the price was low for Norway, that was not totally true, you can find a lot of cheaper hotels in Norway. It was on the other hand a cheap price...
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Reasonably priced hotel (by Norwegian standards!) within 10 minutes walking distance of the Fish Market/Quai (where the airport bus stops – although as there were 4 of us with luggage, we used a taxi). Clean and comfortable although the AC didn't cope well in the bedroom. They didn't have a twin room available for my friend and me on arrival...
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Hi there Thurza_Child! Thank you for your review. I am sorry to hear that the customers in the bar kept you awake, especially since this is normally one of the most quiet hotels to stay at in the city centre of Bergen. There is no outside bar, just a few tables where customers can sit down, so this must have...
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Apparently overbooking is a common practice at this hotel because I read it elsewhere as well. I decided to give it a try thinking that if I called the night before confirming my arrival would suffice to guarantee my reserved room. So, we booked a few rooms for our group and I called the night before to confirm that we’d...
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Dear brzlian1. There is no good excuse for us not giving a reply to you, and on behalf of me and the staff I give my deepest apologies’ for the negative experience you had. We overbooked a few times during this last summer, and normally the reason for the hotel getting overbooked is the rapid changes in the size of...
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Centrally located and ideal for exploring Bergen on foot. Buffet food limited but quite acceptable. 24 hour tea and coffee machine makes good cappuccino! My bedroom overlooked the city street and could be a little noisy, especially with visitors arriving with their luggage wheels over the cobbles! If you are a light-sleeper, take earplugs! But overall, a good choice for...
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Dear jean m, Thank you for taking the time to give this feedback, and for your very kind review of our hotel. Most of our rooms turns towards a nice backyard, so let us know next time you arrive and we will find you a room facing this instead. We hope to see you back in Bergen soon! Best regards,...
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We didn't have high expectations for this hotel. We got a super deal on the room and we're not picky when we know it's a Comfort hotel. However, when the whole establishment is supposed to be 100% smoke-free, and they've arranged for smokers to smoke on the rooftop terrace, right underneath the ventilation system - now that's just not clever!...
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Dear travelagentoslo. “Cigarette smoke coming through the ventilation system”; it was a shock hearing about this, and we will definitely look into this to ensure that this does not happen again. We are not sure if it was the direction of the wind or something else that made it go through the ventilation system that day. We often have guests...
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I didn't take photos of our room or the interior of the hotel as I usually do. I guess I wasn't that impressed with the room at the Holberg when comparing it with others we stayed in during our Norway trip. The reception staff were all young people who greeted us warmly and checked us in quickly. As noted by...
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Dear overthehill79. Thank you so much for your review. We know we do not have the most exiting interior here right now, but the benefit is more that all (and I mean all) rooms were refurbished in 2007/2008, so you don’t risk getting an old room like you do in a lot of hotels. The only thing we have left...
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You will not be wrong for choosing this hotel if you are looking for a clean and comfortable hotel. The place is slightly out of the way from touris mayhem (which is what we looked for).
The service is abrupt and the 'niceities' usually found in other hotels, such as an umbrella to borrow in rainy bergen, or a varied...
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Dear xybercat. Thank you for taking the time to give this feedback. Make sure to have a look at our low price calendar when booking your next trip to Bergen. Here you can find rooms from NOK 299,- . The earlier you book, the better prices you get. We normally do have umbrellas for sale in the reception (instead of...
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