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Quality Hotel Augustin

Kongensgate 26, Trondheim 7011, Norway
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Quality Hotel Augustin
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191 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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wian
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

I picked this hotel for my wife and her friend because of the location. The company emailed me with the chance of an upgrade, l did this and paid for it all in advance. When l visited the room it had cobwebs on the ceiling, not new ones but old ones full of dust, l saw a member of staff... More 

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Dombivli
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here in May 2015. We found rooms were too small for 2 persons to stay. Housekeeping has to pay more attention to the rooms as we found a wide crack in the wash basin and shower was not working . The shower was rectified by the staff immediately. Our biggest disliking was the design of the hotel .... More 

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E A, Owner at Quality Hotel Augustin, responded to this review

Dear guest, Many thanks for leaving your comments on Trip Advisor. That is much appreciated. We're sad to note that you were not to impressed with the size of the room. The hotel beeing 100 years old this year, has a wide variety of room styles and types. Should you return to us in Trondheim, please send your request for... More 

Mexico City, Mexico
Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Our room was 214 which was so comfy and clean. Jessica from reception was extraordinarily kind and friendly. She gave us tips of places to visit and she always had a smile on her face. The breakfast was terrific and had variety. The location is perfect! If you go to Trondheim you should stay there!

Review collected in partnership with NordicChoiceHotels.com

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E A, Owner at Quality Hotel Augustin, responded to this review

Dear Karla, many thank for you kind review and for letting other travellers know how you feel about our services. We very glad to see that you enjoyed your stay with us in Trondheim. I'll forward your comments to Jessica :-) Best rgds. Eivind Quality Hotel Augustin More 

Deutschland
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 16, 2015

Had high expectations due to the nice reviews before us. But the Hotel didnt live up to it, sorry. Reception service wasnt friendly at all, no more words left for the customer. Asked for free or cheap parking, no real help. Existing contract (inside hotel brochure) with the local parking lots not mentioned, free parking from city of trondheim at... More 

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E A, Owner at Quality Hotel Augustin, responded to this review

Dear FlorianHo, We are truly sorry that we did not meet your expectations, and thus end up as your first ever "terrible" ranking. That was most certainly not our intention! The service level that you experienced is clearly not up to par, and there is nor an excuse for bad cleaning. We will take time look into what happend during... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 9, 2015

Nice, clean hotel one block from City Center. Close to cathedral and city center attrations, shopping, pubs and cafes. Rooms small but comfortable. Great hospitality. Comfortable lounge. Outstanding free breakfast. Will stay there again.

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E A, Manager at Quality Hotel Augustin, responded to this review

Dear Thomas, many thanks for choosing to stay with us! We appreciate your kind comments on Tripadvisor, and are glad to see you enjoyed your stay and our carefully prepared breakfast. Best Rgds. Eivind Quality Hotel Augustin More 

West Bridgford, England, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 2, 2015

I have just stayed at the Augustin hotel, along with 60 other members of the choir that I sing with, for 4 nights. The staff from the outset, when I began communication for booking, were extremely helpful and all spoke immaculate English so no language barrier to have to worry about. The rooms are adequate with crisp, fresh daily bed... More 

Was this review helpful? Yes 1
E A, Manager at Quality Hotel Augustin, responded to this review

Dear Chris, Thank you for your kind review. We were very glad to have both you and the group staying with us, and also glad to see that you had a good time. Hope to see you again some time in the future! Best Rgds. Eivind Quality Hotel Augustin More 

Minnesota
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 2, 2015

This hotel is located in the perfect spot, right in the center of town. Our room was large and very comfortable. The front desk staff was excellent! The breakfast was good, too. There was some noise from an event in the dining room one night- a band was playing until midnight and we could hear it clearly in our third... More 

Review collected in partnership with NordicChoiceHotels.com

Was this review helpful? Yes 1
E A, Manager at Quality Hotel Augustin, responded to this review

Dear Jenna, thanks for staying with us, and thanks for your kind review. You are most welcome back if travelling to Trondheim in the future! Best rgds. Eivind Quality Hotel Augustin More 

2 reviews
4 of 5 stars Reviewed May 31, 2015

Very good, basic hotel, with a variety of, mainly smallish rooms. Not a lot of storage space to unpack things.Centrally sited and very convenient for our 3-day visit. Coped very well with our group of 60+. Great breakfasts - though they ran out of Earl Grey teabags, a minor complaint! Staff were quietly efficient and helpful.

Was this review helpful? Yes
E A, Manager at Quality Hotel Augustin, responded to this review

Dear Robin, Many thanks for your review! Next time we will stock up on Earl Grey bags! Promise! ;-) Best rgds. Eivind Quality Augustin More 

Oslo, Norway
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 31, 2015

God location and nice staff. I always stay here when I visit Trondheim. Was not disappointed this time either. The hotel was almost full, but still the staff served us perfectly. A newly renovated room made this an excellent experience.

Review collected in partnership with NordicChoiceHotels.com

Was this review helpful? Yes
E A, Manager at Quality Hotel Augustin, responded to this review

Dear Gjardar, Many thanks for sharing your opinion on Tripadvisor. We are very glad to have you staying with us, and hope that you will do so also in the future. Please let us know if there is anything we can do to make your stay even more enjoyable! Best regards Eivind Quality Hotel Augustin More 

Moscow, Russia
Level Contributor
90 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed May 25, 2015

This is a very good hotel. Just at the city center. Very close to the Nidaros cathedral, Opera house, market square. Just 5 minutes to walk to the fish market with nice sea food freshly cooked. Rooms are good in general, but the bathroom can be bigger. They are not suitable for a person more then 54 size. Breakfast is... More 

Was this review helpful? Yes
E A, Manager at Quality Hotel Augustin, responded to this review

Dear vs-versus, We're very glad that you chose to stay with us and that you left your comments on Tripadvisor. You beeing an experienced traveller, it is especially nice to read your opinion. Welcome back - any time! Best rgds. Eivind Quality Hotel Augustin More 

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