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Scandic Grand Tromso

Storgaten 44 | Postboks 8, Tromso 9008, Norway (Formerly Rica Grand Hotel Tromso)
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1 room 1 guest
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221 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (55)
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Virginia
Level Contributor
104 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

My only complaint is that we only had one night in Tromso! The staff was welcoming, the breakfast was amazing and the view from our room was incredible! We were on the 7th floor in room 715. Tromso is such a beautiful place and I hope I can return there for a longer stay.

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Maria K, Manager at Scandic Grand Tromso, responded to this review

Thank you for reviewing us, and thank you for such great words! We are so happy that you had a great time here in Tromsø and while visiting our hotel. Team Scandic Grand wish you a warm welcome back next time your're in Tromsø. Kind regards Maria More 

Haugesund, Norway
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

The hotel is a bit worn, and could need some upgrading. The location is good,just a short walk to the harbor, and walking street. The breakfast is basic, they are not so fast to fill up things, and we had to wait a while for bread and boiled eggs.. During our stay ( on Saturday), the hotel ran out of... More 

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Maria K, Manager at Scandic Grand Tromso, responded to this review

Thank you for reviewing us! We are sorry that we did not live up to your expectation this time. Usually our guests are loving our breakfast, so it must have been a mistake this time. Regardless of this and the other things you are mentioning, we hope that you will give us a second chance some other time. Please make... More 

Oslo, Norway
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel's name alludes to former glory, but trust me, the grandness is no longer there. It is OK, unless you have paid in excess of 1000 NOK per night for the room, but nothing more. Location is good, but that goes for every hotel in Tromsø as the city is really small and compact, and there are other hotels... More 

Was this review helpful? Yes
Maria K, Manager at Scandic Grand Tromso, responded to this review

Thank you for reviewing our hotel. We are really sorry that we did not love up to your expectations, and that we failed to show you what a great hotel we have. We are taking your comments seriously, and will see if there are things we can do better in the future. Nevertheless, we would like you to try us... More 

Rovaniemi, Finland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 19, 2015

The situation of the hotel is very good. Basic things are alright, but there are some small disadvantages: not so good air in the room and the bathroom (smell of cigarette), no hotel's parking hall or area, no fitness room... Breakfast was very good and versatile.

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Maria K, Manager at Scandic Grand Tromso, responded to this review

Thank you for reviewing us! Great to hear that you have had a good time here, and that you have enjoyed the hotel and Tromsø. We have some cons, for example that we do not have private parking (but most of the hotels in the city doesnt either, by the way) and that you have to walk 100 meters to... More 

Oslo, Norway
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 7, 2015

The People working at the hotel is very helpfull and nice. Breakfast was very good With a lot of various Food. The room was ok except for the shower. The water flow outside the showercabinet . There was also very warm inside the room and since the traffic passed outside there was no issue to open the window . The... More 

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Maria K, Manager at Scandic Grand Tromso, responded to this review

Thank you for your kind review. We are happy that you had a nice time here, and hope that you will come back some other time to visit us! More 

London
Level Contributor
10 reviews
5 hotel reviews
5 of 5 stars Reviewed July 4, 2015 via mobile

amazing hotel with fabulous views of the mountains. Breakfast best quality and variety I've ever tasted and I have visited dozens of cities. Beds extraordinarily confortable also best ever and room always right temperature nice and warm. Very friendly staff on hand to advise and free tea, coffee and hot chocolate whenever you wanted. Wonderful!

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Maria K, Manager at Scandic Grand Tromso, responded to this review

Thank you for the fantastic review! You made us so happy! We wish you a warm welcome back som other time, maybe next MSM? More 

Level Contributor
207 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed June 30, 2015

Room we stayed in was fantastic. Huge and plushy decorated in a modern style with great art and a nespresso machine. And best of all views across the harbour, snowy mountains and the town. Free help-your-self cafe at the lobby. The communal areas were nice. Breakfast was OK. There was a luggage room you needed to hunt around for yourself... More 

Was this review helpful? Yes 1
Maria K, Manager at Scandic Grand Tromso, responded to this review

Thanks for a great review! Warm welcome back some other time! More 

Tromso, Norway
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 30, 2015

Right in the city center, with short walk to sights, buses and restaurants. Great service, making you feel like home. The breakfast is to die for with a great selection of traditional continental breakfast, but also hot dishes, great veggie options, a dessert bar, nuts and fruit bar and local homemade dishes for breakfast. The rooms are spacious, with a... More 

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Maria K, Manager at Scandic Grand Tromso, responded to this review

Thank you for giving us a good review! Wish you a warm welcome back some other time! More 

Trondheim, Norway
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 22, 2015

The hotel is conveniently placed on the main street in Tromsø, with easy access to all downtown sights and restaurants. The staff was very friendly. The hotel itself seemed pretty run down with one elevator hardly working and a smell of sigarette smoke in the lobby. The room was very dusty and the floor of the room very run down.... More 

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Maria K, Manager at Scandic Grand Tromso, responded to this review

Dear Hilde, We are very sorry for this non-satisfying stay of yours. The dust in the room is not OK, and I have forwarded this to the houskeeping. I wish you hade spoken to us regarding the room and the noise during your stay, and we could have moved you to another room. But again, this is nok ok, so... More 

Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 18, 2015

I love the SCANDIC Grand Tromsø. It's right in the center of town, two supermarkets around the corner, shopping malls just down the road and the main pedestrian walk & harbour is real close. Most rooms have some kind of a view of this great city. The staff make you welcome from the first minute and give you great suggestions... More 

Was this review helpful? Yes
Maria K, Manager at Scandic Grand Tromso, responded to this review

Thanks for your review, we LOVED it! It is great to hear that you enjoyed your stay! Welcome back for your next Tromsø-trip! More 

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