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Scandic Grand Tromso

#16 of 18 Hotels in Tromso
Certificate of Excellence
Storgaten 44 | Postboks 8, Tromso 9008, Norway (Formerly Rica Grand Hotel Tromso)
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Scandic Grand Tromso
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Ranked #16 of 18 Hotels in Tromso
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
WildChef Burfjord, Troms, Norway
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192 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Burfjord, Troms, Norway
Top Contributor
51 reviews 51 reviews
43 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Great breakfast buffet. Cafè and bar on site. Two nice outdoor balconies for smokers. The Scandic Grand Hotel is very clean. My bedroom had wooden floor,no carpet, very nice. The hotel entrance is not so good (but possible!) for disabled. To enter the hotel you have to either walk some stairs or make the front desk unlock a side door.... More 

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Stockholm, Sweden
Top Contributor
115 reviews 115 reviews
26 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I loved how good and helpful the personnel was and also how late we were allowed to check out without any additional fee. The rooms was basic but served our needs perfectly. Another thing is the breakfast which was great.

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Maria K, Manager at Scandic Grand Tromso, responded to this review

Thank you for reviewing us! We are happy that you enjoyed your stay at our hotel, and wish you a warm welcome another time. Happy Easter! More 

Southampton, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 23, 2015

Booked as the price was very good and left enough money for the excursions. Room clean although basic, warm with a comfy bed. Hotel staff perfectly friendly and happy to help. Free wifi, basic tv channels that show English language comedy and dramas in the evening and night. Most impressive thing was the outstanding breakfast, so much of it and... More 

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Maria K, Manager at Scandic Grand Tromso, responded to this review

Thank you for reviewing our hotel! We ar happy that you enjoyed your stay at our hotel, and especially glad that you enjoyed our breakfast. Breakfast is the most important meal during the day, and since our guests are important to us, we do our best to give you the best! We wish you a good Easter, and a warm... More 

Bardufoss, Norway
1 review
1 of 5 stars Reviewed March 23, 2015

Was attending a two day conference at this hotel. During the night is was three false firealarms waking up all guests. According to the reception desk this was caused by drunk guests at a nearby bar having fun popping in and setting of the alarm. The reception desks inability to prevent this does not reflect well on their control of... More 

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Maria K, Manager at Scandic Grand Tromso, responded to this review

Thank you for reviewing us! We are sorry that we did not live up to your expectations. it is not always easy to control people, and in this case one person managed to break the manual fire alarm during the night, 3 times. This person managed to hide between the other restaurant guests so that we could not find him.... More 

London SE27
Top Contributor
74 reviews 74 reviews
41 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed March 17, 2015

Basic room & facilities in this mid range hotel. Beds were comfortable & all seemed clean. Room was on the small side as was the bathroom/shower & there was little storage space.. There was a fridge ( but no minibar) & no coffee/tea making facilities. We particularly liked the bedside lights- two each side of the bed- one specifically for... More 

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Maria K, Manager at Scandic Grand Tromso, responded to this review

Thank you for reviewing us! First, we are extremely sorry that your stay here did not end up the way you wanted. We are sorry that there were problems with payment at checkout. This is due to a coulpe of sircumstances; we have a booking system that does not catch up every details from web-bookings, and the receptionist did not... More 

Germany
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 10, 2015

The hotel room was clean and adequate. An underfloor heating in the bathroom made it comfortable to stay there. The receptionists were friendly, helpful and informative. Further, the breakfast buffet provided a well-balanced diet including gluten- and dairy-free nutrition. Coffee and tea were free all day Long. Wi-Fi was free as well and operated undisturbed. Located in central Tromsø, the... More 

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Maria K, Manager at Scandic Grand Tromso, responded to this review

Thank you for rewieving us! We are happy to hear that you have had a great time here, and that you have enjoyed your stay in Tromsø. Welcome back any time! Happy Easter! More 

Den Bosch, The Netherlands
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 3, 2015

Recently renamed hotel (from Rica Grand Hotel Tromsø) resulted that we passed the hotel 4 times before we realized it had a new name. Reception is friendly but seem constantly on the phone. Tee, coffee and hot choco is freely available in the lobby. Rooms are good, Noise is reasonable if you keep the windows closed. But heating can't be... More 

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Maria K, Manager at Scandic Grand Tromso, responded to this review

Thank you for reviewing us! We are happy that your stay was satisfying, and wish you a warm welcome next time! More 

Turku, Finland
Top Contributor
100 reviews 100 reviews
64 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed February 26, 2015

I stayed in this hotel for one night during my business trip to Tromsø. The location is good, right in the downtown Tromsø, but that's pretty much the best thing about this hotel. The staff were also friendly and did their best, no complain about it. My room was nice and clean, although not too spacious. It was on one... More 

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Maria K, Manager at Scandic Grand Tromso, responded to this review

Hi, and thank you fo reviewing our hotel. It is good to hear that you find our staff friendly, and the room and breakfast was good. We are sorry if noises have disturbed you. I can tell you that the lift you are mentioning is closed during night time, so it will not disturb your sleep. Next year we are... More 

Hong Kong, China
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 8, 2015

I stayed for 3 nights. The front desk staff was very nice and helpful. Good buffet breadfast. For the free wifi, the hotel only provide 48 hours free but i stayed for 3 night, very unhappy for that arrangement.

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 20, 2015

I stayed here for 2 nights. The location is great with easy transportation to and from the airport via flybuss. Close to restaurants, shopping and pick-up location for tours. Clean rooms, heated bathroom tiles and decent breakfast buffet.

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