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Scandic Tromso

Heiloveien 23, Tromso 9269, Norway
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Scandic Tromso
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198 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (198)
  • Mar-May only
    (63)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (37)
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Liege, Belgium
1 review
3 of 5 stars Reviewed 5 days ago NEW

The hotel is average standard. It is ok for a couple of nights, but it is quite outdated. The gym area is nice but the restaurant was very unclear and not welcoming, despite the view you get from there. With a family, I would not stay there again, you are squeezed in a normal room, making it difficult with children.... More 

Review collected in partnership with ScandicHotels.com

Was this review helpful? Yes
Olga_Roumpou_Norway, Front Office Manager at Scandic Tromso, responded to this review

Hei Claudia, Thank you for your feedback on our hotel. I was sorry to hear that it was not comfortable enough for you and your family during your stay. In case you decide to come back i can recommend you to book a superior extra room which much more spasious than the other rooms at the hotel. We try to... More 

Milan, Italy
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is conveniently located near the airport. A bus stop to the city center is within walking distance. The room was spacious, and absolutly clean. Staff very nice and helpful. We had to check out very early in the morning, and we received a breakfast package. Very good value for the money.

Review collected in partnership with ScandicHotels.com

Was this review helpful? Yes
Olga_Roumpou_Norway, Front Office Manager at Scandic Tromso, responded to this review

Dear Elisa, I am glad we delivered a good service and you enjoyed your stay at our hotel. All the staff have a common goal and that is to keep our guests happy. I wish you a nice sommer. Kind regards Olga Roumpou More 

Larkfield, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 7 days airport is only 10 mins from the hotel short walk to the shops. Staff are friendly rooms are clean breakfast is good they stock up when food is low. We would stay here again as our son is studying here at the uni just 10 mins up the road

Was this review helpful? Yes
Olga_Roumpou_Norway, Front Office Manager at Scandic Tromso, responded to this review

Dear Rachel, I am pleased to hear that your enjoyed your last stay and you are willing to visit us again in the future. Guests that choose to stay again are very important to us since through their feedback we measure if our service remains high or even better than their last stay. Hope to see you again soon, Best... More 

Plymouth, United Kingdom
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed May 31, 2015

I booked my room en-route north. The room was paid with bonus points from my frequent flyer programme and I booked this hotel due to its proximity to the airport. I specified I wanted a double for single occupancy, however at check in, a member of staff (not wearing a uniform) gave me a twin room... I am not one... More 

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Olga_Roumpou_Norway, Front Office Manager at Scandic Tromso, responded to this review

Hei Arnekar, Thank you very much for your feedback. I was very sorry to hear that your room was not reserved according to your special request and the superior extra, as correctly you stated and not a suite was not maintained and cleaned properly. The housekeeper who cleaned the room is informed and apologized. We have strict cleaning routines and... More 

Travelers are raving about these Tromso hotels

Alesund, Norway
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed April 12, 2015

Stayed here for some nights, and was shocked when there was no bread at breakfast. There was also missing other parts of the breakfast, but I find it very odd that a hotel breakfast lacks bread. The water pressure both in the shower and from the wash could have been better. It was however possible to buy food in the... More 

Was this review helpful? Yes
Olga_Roumpou_Norway, Front Office Manager at Scandic Tromso, responded to this review

Dear vgb123, Thank you for you feedback on your last stay. I was sorry to hear that our breakfast was lacking important elements such as bread. We have a new concept in our breakfast with lots of different and allergy friendly products. We offer at least 4 different types of bread, crackers and gloutein free bread. If none of the... More 

Harstad, Norway
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 12, 2015 via mobile

Ok room, clean. Good breakfast, good variation. Free parking outside hotell. Very close to shopping mall. Sauna, training-room in hotel. Good price. Nice staff. Will be back another time. Good transport communication, bus.

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Olga_Roumpou_Norway, Front Office Manager at Scandic Tromso, responded to this review

Dear Annedine, Thank you very much that you spent the time and write a wonderful review to us. You are most welcome again. Best regards Olga Roumpou, Acting GM More 

Bodo, Norway
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 31, 2015

The hotel has a nice reception area and staff. Check in and out quite painless. Our meeting room was ok, it could be perfect with better ac, we had to open a window every break to freshen up the air. Coffee and water available in the hallway outside the meeting rooms. I stayed in room 172. It's ugly and worn... More 

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Olga_Roumpou_Norway, Front Office Manager at Scandic Tromso, responded to this review

Dear Solheims, Thank you for your helpful feedback. I was very glad to hear that you were satisfied with our service and staff in all key-departments of our hotel. However i am sorry that there were misleading information about mini bars in the room. since Scandic's policy is not to have mini bars at all. Instead we offer to our... More 

Rayleigh, United Kingdom
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed March 20, 2015

We had stayed in this hotel two years previously and had thought it was OK, but on our arrival this time we were given a room which looked as if it was out of the 1960's. I asked at the desk if they had anything better but was told no. I think this hotel could benefit from an upgrade although... More 

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Kjell Olav P, General Manager at Scandic Tromso, responded to this review

Dear Jilloutlaw. Thank you for your review and I am very happy that we delevered on service. We hope to get startet with an upgrade within the near future and we would very much appreciate your 3rd visit. Beste regards Kjell Olav Pettersen More 

Bergen, Norway
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 19, 2015

The hotel is located convenient at the airport - but into town it's quiet a trip. Not much food options around. Rooms are quiet outdated and need an upgrade. Ok gym an sauna. Breakfast ok nothing special....

Was this review helpful? Yes
Kjell Olav P, General Manager at Scandic Tromso, responded to this review

Dear Sir. Thank you for your review and we hope to start a renovation within the near future. Best regards Kjell Olav Pettersen More 

Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed February 20, 2015

We had a night in this scandic hotel as a launching off spot for a trip into Finland. We had flown in late and wanted a hotel that was close to the airport, easy to find and enable us to get some good sleep before the long drive the next day. This hotel fitted the bill perfectly. The suite we... More 

Was this review helpful? Yes
Kjell Olav P, General Manager at Scandic Tromso, responded to this review

Dear Marky_Potton. Thank you for your review and hope that you will enjoy the rest of your trip into Finland. Best regards Kjell Olav Pettersen General Manager More 

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