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Scandic Tromso

Heiloveien 23, Tromso 9269, Norway
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Scandic Tromso
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Scandic Tromso
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167 reviews from our community

Traveler rating
    12
    58
    68
    19
    10
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Rayleigh, United Kingdom
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

We had stayed in this hotel two years previously and had thought it was OK, but on our arrival this time we were given a room which looked as if it was out of the 1960's. I asked at the desk if they had anything better but was told no. I think this hotel could benefit from an upgrade although... More 

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Kjell Olav P, General Manager at Scandic Tromso, responded to this review

Dear Jilloutlaw. Thank you for your review and I am very happy that we delevered on service. We hope to get startet with an upgrade within the near future and we would very much appreciate your 3rd visit. Beste regards Kjell Olav Pettersen More 

Bergen, Norway
Contributor
12 reviews 12 reviews
6 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is located convenient at the airport - but into town it's quiet a trip. Not much food options around. Rooms are quiet outdated and need an upgrade. Ok gym an sauna. Breakfast ok nothing special....

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Kjell Olav P, General Manager at Scandic Tromso, responded to this review

Dear Sir. Thank you for your review and we hope to start a renovation within the near future. Best regards Kjell Olav Pettersen More 

Senior Contributor
43 reviews 43 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 20, 2015

We had a night in this scandic hotel as a launching off spot for a trip into Finland. We had flown in late and wanted a hotel that was close to the airport, easy to find and enable us to get some good sleep before the long drive the next day. This hotel fitted the bill perfectly. The suite we... More 

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Kjell Olav P, General Manager at Scandic Tromso, responded to this review

Dear Marky_Potton. Thank you for your review and hope that you will enjoy the rest of your trip into Finland. Best regards Kjell Olav Pettersen General Manager More 

2 reviews
4 of 5 stars Reviewed February 10, 2015

The hotel is kind of old fashioned with its golden photoframes and brown tiles. However the rooms are clean, the beds are comfortable and the breakfast is great! And ofcourse like mentioned before, the hotel is close to the airport.

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Kjell Olav P, General Manager at Scandic Tromso, responded to this review

Dear Bas V. Thank you for your review and your kind words. Best regards Kjell Olav Pettersen Geberal Manager More 

Hartford cheshire
Top Contributor
106 reviews 106 reviews
56 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed January 25, 2015

Our first visit to Norway and thought the room was tiny especially for a superior room but soon found out all Norwegian hotel rooms are small. The reception staff were lovely and the food was nice too. View overlooking the bridge is really nice in the evening.

Was this review helpful? Yes 1
Kjell Olav P, General Manager at Scandic Tromso, responded to this review

Dear Liz H. Thank you for your review. I have a feeling that you stayed at our sister hotel - Scandic Ishavshotel - that is located in the harbour down town, but I will make sure that they get your feed back. Wish you all the best! Best regards Kjell Olav Pettersen General Manager - Scandic Tromsø More 

Dublin, Ireland
1 review
4 of 5 stars Reviewed January 21, 2015

We stayed two nights either side of a 5 Day trip to Karisok in the north. It was lovely to have the suite room for the beginning and end as the middle part of our trip was quite basic. The suite in the Scandic was fresh and spacious with a living area that had a couch, seat and a leather... More 

Review collected in partnership with ScandicHotels.com

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Kjell Olav P, General Manager at Scandic Tromso, responded to this review

Dear Lucy J. Thank you for your review. We really appreciate your positive comments and hope to see you back in Tromsø some time soon. Best regards Kjell Olav Pettersen General Manager More 

Storvik, finnsnes
Contributor
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 9, 2015

We stayed at Scandic Tromsø for just one night With our two children, we had two single rooms. The hotel really screames for renovation . The rooms and also the bathrooms. it was very cold in the room. Not good, specially when we are in the beginning of January and in the North Of Norway. The breakfast was ok. We... More 

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Kjell Olav P, General Manager at Scandic Tromso, responded to this review

Dear Merethe P. Thank you for your review and we hope that we soon will be able to start a renovation of Scandic Tromsø. If you choose a hotel in the city center I can highly recommend Scandic Ishavshotel. Best regards Kjell Olav Pettersen General Manager More 

1 review
1 of 5 stars Reviewed November 24, 2014

Smells like sewage in the bathroom. Dirt and dust borh in the bathroom and in the rom. Rooms in desperate need for a renovation. Location near airport and shoppingsenter, about 20 mins by bus from city-center. Not worth the money!!!

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Kjell Olav P, General Manager at Scandic Tromso, responded to this review

Dear Kritikeren. Scandic Tromsø is not a new and fancy hotel and that's why we work hard every day to fill it with a warm atmosphere, the best service and good food. I am very sorry that we didn't deliver up to our own high standard on cleanliness! I hope that you told us directly during your stay and that... More 

Kolding, Denmark
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 17, 2014

I was at a business trip and stayed for one night. The hotel is situated quite close to the airport, took about 5 minutes with the airport bus. The hotel room was quite all right. Spaceous and clean with a tub in the bathroom:-) The staff was helpful and friendly when checking in, but here is my first "annoyment", if... More 

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Kjell Olav P, General Manager at Scandic Tromso, responded to this review

Dear Jolafsen. Thank you for your review that is very helpful in our work to improve the guest experience. We will take immediate action regarding the scrambled eggs! Our headoffice do also appreciate constructive feed back to make the best possible guidelines for all hotels and your other issues will be forwarded. Best regards Kjell Olav Pettersen General Manager More 

Bexhill on Sea
Contributor
18 reviews 18 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 9, 2014

Quite a bit further away from the airport than advertised, but on arrival it all looked quite pleasant in the reception are. However the hotel is.clearly in need of decoration and general renewal both in the common areas and the room itself. The hotel has the feel of being a large conference and airport hotel with no soul. Had dinner... More 

Was this review helpful? Yes
Kjell Olav P, General Manager at Scandic Tromso, responded to this review

Dear Per T. Thank you for your review and I am very sorry that we did not deliver. Your feed back should have been dealt with promtly and we will use your review to evaluate and improve our routines. Best regards Kjell Olav Pettersen General Manager More 

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