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All 17 Tromso hotels

Scandic Tromso

3.0 of 5 Hotel   |   Heiloveien 23, Tromso 9269, Norway
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Scandic Tromso
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Ranked #17 of 17 Hotels in Tromso
A recent review
3 of 5 stars reviewed 4 weeks ago
Ramin2C Stockholm, Sweden
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145 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bexhill on Sea
Contributor
16 reviews 16 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Quite a bit further away from the airport than advertised, but on arrival it all looked quite pleasant in the reception are. However the hotel is.clearly in need of decoration and general renewal both in the common areas and the room itself. The hotel has the feel of being a large conference and airport hotel with no soul. Had dinner... More

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Kjell Olav P, General Manager at Scandic Tromso, responded to this review

Dear Per T. Thank you for your review and I am very sorry that we did not deliver. Your feed back should have been dealt with promtly and we will use your review to evaluate and improve our routines. Best regards Kjell Olav Pettersen General Manager More

Stockholm, Sweden
1 review
3 of 5 stars Reviewed 4 weeks ago

Absolutely average and budget++ hotel. Old building, little bit far from the city center but nice staff and good breakfast. When we got there we were surprised that the room itself was cleaned but the bathroom was in a terrible condition, e.g: unremoved trash and no soap. The maximum the hotel staff could do to compensate was to offer free... More

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Kjell Olav P, General Manager at Scandic Tromso, responded to this review

Dear Ramin2C. Thank you for your review. I am very sorry that the bathroom was not cleaned and we will evaluate our routines to make sure that this never happens again. Best regards Kjell Olav Pettersen General Manager More

Angels Camp, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Mom and I booked this hotel early and got a room with a nice view on a higher floor. For those who plan to stay here, be aware that this hotel is far from the city centre. We decided to walk to Scandic from the shopping area stop (coming from the airport) to save money. It was a long walk... More

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Kjell Olav P, General Manager at Scandic Tromso, responded to this review

Dear Trina V. Thank you for your review and hope you will re-visit Tromsø some time in the future. Best regards Kjell Olav Pettersen General Manager More

Trondheim, Norway
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 10, 2014

Even though it is located far away from the city centre, this hotel is still noisy. Very poor (or non-existing) sound proofing between the rooms ensures that your neighbors conversations or tv-watching will keep you awake. Old and in desperately need of redecorating. Small and dirty bathrooms, the toilet has obviously not been cleaned. Stay anywhere else!

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Kjell Olav P, General Manager at Scandic Tromso, responded to this review

Thank you for your review. Scandic Tromsø is not a new or fancy hotel, but we focus on the best guest experience by delivering quality food, service and cleanliness. A dirty bathroom is not acceptable and I am very sorry. Best regards Kjell Olav Pettersen General Manager More

isreal
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 9, 2014

According to the reviews I was expected the worst but it is surprising good (well...O.K). check in was quick, rooms are simple but O.K. Location is good for people with car. Breakfast was good as any other Norwegian chain hotels (like Rica or Quality), lots to choose from and generally Norwegian Breakfast are very good. Overall good experience. I choose... More

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Kjell Olav P, General Manager at Scandic Tromso, responded to this review

Thank you for your review and positive comments. Best regards Kjell Olav Pettersen General Manager More

Vienna, Austria
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 3, 2014

I stayed at the hotel for one night to catch a morning flight. The service at the hotel was very poor. It was only one person working at the reception desk when we were checking in at 17:00. This poor girl was working very hard and running in between the desk and bar to please customers. However, how much could... More

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Kjell Olav P, General Manager at Scandic Tromso, responded to this review

Dear Sir / Madam. Thank you for your review and I am very sorry that we did not deliver. What you describe is not up to our standard and I promise that action will be taken. To call for a taxi is a service and has no cost attatched. The system is automatic as we press a buttom and the... More

Kemi, Lapland, Finland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 of 5 stars Reviewed July 26, 2014

Hotel was very clean and peacfull. Room was cosy and breakfast was normal hotel breakfast without any local specialities. Restaurant was quite expensive if compared to other nordic hotels. Location was qood outside the city centre.

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Kjell Olav P, General Manager at Scandic Tromso, responded to this review

Dear Reima R. All feedback is very important for us and I thank you for your review. Wish you all the best for the rest of this summer! Best regards Kjell Olav Pettersen General Manager More

Sweden
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 26, 2014

Travelled by car to Tromsø, so a hotel away from the city centre was an option. Scandic is a good hotel brand in Nordic, so this hotel was chosen on value. Although next to the airport, I only heard 2 planes landing through out the night! What make this stay so memorable was the great restaurant tips from the receptionist... More

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Kjell Olav P, General Manager at Scandic Tromso, responded to this review

Dear Eraedcn. Thank you for your review and wish you a great summer! Best regards Kjell Olav Pettersen General Manager More

Oslo, Norway
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 22, 2014

I spent one night at the Scandic Tromsø. I believe the hotel was built in in the sixties, and it's certainly starting to show it's age. The design is rather dated and the building is showing signs of wear and tear. There were several good things about hotel, however. The bed was lovely. The staff were friendly and helpful. The... More

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Istanbul, Turkey
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed June 10, 2014

Although I have stayed only a night at this hotel, I found it good for the money I paid. The breakfast was very good. The room was quite and the bed was comfortable, I had a good sleep. The room and the bathroom were very clean and the staff was friendly. For the money I paid, I am satisfied with... More

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Kjell Olav P, General Manager at Scandic Tromso, responded to this review

Dear Alperb. Thank you for your positive review and wish you a great summer. Best regards Kjell Olav Pettersen General Manager More

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Additional Information about Scandic Tromso

Address: Heiloveien 23, Tromso 9269, Norway
Location: Norway > Northern Norway > Troms > Tromso
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Scandic Tromso 3*
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Also Known As:
Scandic Tromso Hotel
Scandic Hotel Tromsø

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