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Thon Hotel Polar

3.0 of 5 Gronnegata 45, Tromso 9008, Norway
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Certificate of Excellence 2014
Thon Hotel Polar
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Thon Hotel Polar
Thon Hotel Polar
Thon Hotel Polar
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310 reviews from our community

Traveler rating
    92
    127
    64
    19
    8
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34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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    (310)
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1 review
2 of 5 stars Reviewed 1 week ago

we have a small room located at 9th floor,but the elevator go to 8th floor only. We need to pick up all thé luggage to thé top floor and paid for full amount.breakfast no good.very disapointed hotel!!!!!!!!!!!!!!!!!!!!!!

Was this review helpful? Yes
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Dear traveler, We appreciate you took the time to evaluate your stay with us. We are sorry to hear that we were unable to meet your expectations, We have different sizes of our room, but hope you get to enjoy the great view from that of our 8 rooms in 9th floor. Your comment about our breakfastis taken on to... More

2 reviews
3 of 5 stars Reviewed 2 weeks ago

We had a good experience when travelling to Tromsø. I think Thon Hotel Polar has an excellent staffs, best location, specious room. But actually the air quality of room is not what we really expected, not fresh and smells bad, especially for children under 1.

Review collected in partnership with ThonHotels.no

Was this review helpful? Yes
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Thank you for taking time to comment on your stay with us. Your comment concerning air quality is taken on to our technical department. We hope to see you back again in the near future Welcome back! More

Barcelona, Spain
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You really do get what you pay for. The breakfast, that is served at the restaurant attached to the hotel is OK. However, if you arrive late for breakfast, you have to eat the "scraps" At some point they just stop refilling the necessary.. The rooms were OK too. Unfortunately we had to complain about the first room as the... More

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AidSchei, General Manager at Thon Hotel Polar, responded to this review

Dear traveler, We appreciate you took the time to evaluate your stay with us. More

Tromsø
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel in central Tromsø. Shopping, restaurants and museums are in immediate reach. The reseptionist was very polite and welcoming. My single room was large and had a duble bed, a desk, TV and a quite large bathroom. Shampo, soap and haridryer in the bathroom. I liked that the hairdryer was funtioning and that it was effectiv. It annoys me to... More

Was this review helpful? Yes
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Thank you for your positive review. We are delighted to hear that your stay was such a success, and hope to see you back again in the near future! More

Top Contributor
59 reviews 59 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The room I got was small with a foldable, small bed (more comfy than it looked). The bath room was very low quality, from the 80s and not fresh at all. No mini bar. Thw only thing in my room that was new was the tv... Breakfast was not bad! all in all I would only stay at this hotel... More

Was this review helpful? Yes
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Thank you for your feedback. We are sorry to hear that we were unable to meet your expectations. I am pleased to announce that we will start renovating our remaining room in December. We hope that you will visit us again. More

Nottingham
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 16, 2014

The hotel is basic, a room furnished nicely with a lovely bathroom which is functional not luxurious. Absolutely lovely stay though, the staff were more than helpful, really friendly and couldn't do more for us. The location is a short walk away from the town centre, and it was beautiful to walk through the streets with all the candles and... More

Was this review helpful? Yes
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Dear traveler, We thank you for your positive evaluation of your stay with us at the Thon Hotel Polar. We are pleased to see you had an enjoyable stay and that you value our location, our infrastructure and especially the service which your received from our staff. We are happy to read that you appreciated the breakfast. We will definitely... More

Bournemouth, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed October 15, 2014

We stayed in this hotel for 5 nights back in July. This is Norway so you can't complain about the price. Although it was summer, it was unusually warm outside at 26 degrees, the room had no air-conditioning or even a fan and therefore was very warm and this affected our ability to sleep. The room was small and the... More

Was this review helpful? Yes
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Dear traveler, We appreciate you took the time to evaluate your stay with us. We hope to see you back again in the near future More

Harstad, Norway
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 3, 2014

Budget hotel (by Norwegian standards). Basic - the bathroom needed upgrading, for example, and the breakfast wasn't the best I've had but it was OK - but the bed was comfy and the staff were friendly.

Was this review helpful? Yes 1
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Dear traveler, We appreciate you took the time to evaluate your stay with us. We are pleased to announce that we will start renovating our remaining rooms in November. We hope to see you back again in the near future. More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 24, 2014

This hotel was wonderful. The staff were caring and helpful. The adjacent Egon Restaurant was a great blessing, especially when many other venues were closed on a Sunday. It was very centrally located, within easy walking distance of all of Tromso's major attractions. I would definitely stay there again!

Review collected in partnership with ThonHotels.no

Was this review helpful? Yes 1
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Thank you for choosing Thon Hotel Tromsø during your recent visit to Tromsø. We are so pleased to hear that you enjoyed your stay and that our staff, service and location met your expectations. We hope to see you back again in the near future More

Florida
Top Contributor
114 reviews 114 reviews
31 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed August 21, 2014

Budget for Norway, anyway. I stayed here for a few days on a bucket-list trip to see the midnight sun, and it was quite satisfactory. Room was a bit spartan, but everything worked fine, wifi was free. Breakfast was also free in the adjacent restaurant, and this was a big plus, given Norway prices: the selection was quite extensive, Staff... More

Was this review helpful? Yes
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Thank you for your positive review. We are delighted to hear that your stay was such a success, and hope to see you back again in the near future! More

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Additional Information about Thon Hotel Polar

Address: Gronnegata 45, Tromso 9008, Norway
Location: Norway > Northern Norway > Troms > Tromso
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Thon Hotel Polar 3*
Number of rooms: 113
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Also Known As:
Thon Hotel Tromsø

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