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Thon Hotel Polar

Gronnegata 45, Tromso 9008, Norway
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Thon Hotel Polar
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356 Reviews from our TripAdvisor Community

Traveler rating
    99
    144
    84
    20
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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Wigan, United Kingdom
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 10, 2015

This budget hotel gave great value for money. We had a triple room, which was a good size and ensuite, with underfloor heating. There was free tea and coffee in the hotel lobby too which was very welcome after a day out sightseeing. The restaurant where we had breakfast was attached to the hotel. This was good too, as you... More 

Was this review helpful? Yes
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Thank you for your positive review. We are delighted to hear that your stay was such a success, and hope to see you back again in the near future! More 

Chester, United Kingdom
2 reviews
5 of 5 stars Reviewed February 23, 2015

A great little hotel with compact but immaculate rooms, comfy beds and helpful and friendly staff. There is also an 'Egon' restaurant attached where you can get a superb breakfast. Note that there were some upgrades to some rooms on our floor whilst we were there but they were the tidiest builders I have ever seen! The free coffee /... More 

Review collected in partnership with ThonHotels.no

Was this review helpful? Yes
AidSchei, General Manager at Thon Hotel Polar, responded to this review

We thank you for your positive evaluation of your stay with us at the Thon Hotel Polar We are pleased to see you had an enjoyable stay and that you value our location, our infrastructure and especially the service which your received from our staff. We will definitely share your feedback with them. More 

Waterford
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 13, 2015

We were delighted to have stayed a week in the Thon Polar Hotel. It was chosen by our travelling companions and what a great choice it was. Very central, close to the Airport transfer Bus and in the centre of town.The hotel is undergoing renovations at the moment, getting a face lift, so it will be even nicer when all... More 

Was this review helpful? Yes 1
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Thank you for choosing Thon Hotel Tromsø during your recent visit to Tromsø. We are so pleased to hear that you enjoyed your stay and that our staff, service and location met your expectations. We hope to see you back again in the near future More 

torino, italy
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 8, 2015

Near the city center. The receptionist not helpfull, the room adequate but the breakfast great! Norway is very expensive, so the breakfast included is very important! You can choose between salmon, haring, cheese, egg, jam... Very delightful

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AidSchei, General Manager at Thon Hotel Polar, responded to this review

Dear traveler, We appreciate you took the time to evaluate your stay with us. We hope to see you back again in the near future. More 

Grimstad, Norway
Top Contributor
60 reviews 60 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 2, 2015

During my stay the power dissapeared in the nothern part of Norway. Of course not the hotel's fault but the way the three hour blackout was handeled was not really up to par. First of all I was really hungry after meetings all day, since the hotel had breakfast i figured that there was some cold/bread somewhere, but no. I... More 

Review collected in partnership with ThonHotels.no

Was this review helpful? Yes 1
AidSchei, General Manager at Thon Hotel Polar, responded to this review

We appreciate that you took the time to evaluate your stay with us. We are sorry to hear that we were unable to meet your expectations. Your feedback will be taken with the departments in question. The power break we witnessed this Thursday was a major problem for the whole Northern part of Norway. More 

Western Australia
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 27, 2015

I added Tromso at the end of my Europe trip in the hopes of seeing the northern lights. I picked this hotel as it was a "Budget" hotel in my price range. I can safely say this was the best place I stayed in while my whole Europe trip, and I payed more to stay in London and Paris. The... More 

Was this review helpful? Yes
AidSchei, General Manager at Thon Hotel Polar, responded to this review

We thank you for your positive evaluation of your stay with us at the Thon Hotel Polar. We are pleased to see you had an enjoyable stay and that you value our location, our infrastructure and especially the service which your received from our staff. We will definitely share your feedback with them. More 

London, United Kingdom
Top Contributor
298 reviews 298 reviews
95 hotel reviews
190 helpful votes 190 helpful votes
5 of 5 stars Reviewed January 13, 2015

I stayed here for three nights on a weekend. The hotel was very easy to find and located close by to the flybus stop. The reception staff were all extremely helpful and courteous. My room located on the 2nd floor was clean and faultless. A major plus was the Egon restaurant were breakfast was served every morning. I think you... More 

Was this review helpful? Yes 1
AidSchei, General Manager at Thon Hotel Polar, responded to this review

We thank you for your positive evaluation of your stay with us at the Thon Hotel Tromsø. We are pleased to see you had an enjoyable stay and that you value our location, our infrastructure and especially the service which your received from our staff. We will definitely share your feedback with them. More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 16, 2014

The location is great and the room is perfect. We booked triple room for three of us and the room is so huge and comfortable.! Staffs are friendly and helpful as we get lots of information from them.the breakfast provided is great and it's a good start for a day! will definitely recommend this to friends!

Was this review helpful? Yes
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Thank you for your positive review. We are delighted to hear that your stay was such a success, and hope to see you back again in the near future! More 

UK
Top Contributor
79 reviews 79 reviews
22 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed December 8, 2014

The sign at the front of the Polar declares it to be a budget hotel. With a more welcoming Thon partner hotel directly across the road this makes one is entering with a begging bowl. Not a good introduction. Our room was a reasonable size, clean, simply furnished. The only issue was in the shower room where the down light... More 

Was this review helpful? Yes 3
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Thank you for you feedback. We appreciate you have taken the time to let us know how your stay at our hotel was. Welcome back next time you are in Tromsø. More 

London, United Kingdom
Top Contributor
70 reviews 70 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed December 7, 2014

We stayed at the Thon Polar for 4 nights whilst visiting Tromso. The hotel is only a short walk from the main streets and a 5 - 10 minute walk to the harbour. The staff at reception were friendly and helpful and check-in and out were very quick. There is free WiFi available even in the rooms. Our room was... More 

Was this review helpful? Yes
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Thank you for you feedback. We appreciate you have taken the time to let us know how your stay at our hotel was. Welcome back next time you are in Tromsø. More 

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