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Thon Hotel Polar

3.0 of 5 Gronnegata 45, Tromso 9008, Norway
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Certificate of Excellence 2014
Thon Hotel Polar
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Thon Hotel Polar
Thon Hotel Polar
Thon Hotel Polar
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324 reviews from our community

Traveler rating
    93
    133
    71
    19
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

The location is great and the room is perfect. We booked triple room for three of us and the room is so huge and comfortable.! Staffs are friendly and helpful as we get lots of information from them.the breakfast provided is great and it's a good start for a day! will definitely recommend this to friends!

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AidSchei, General Manager at Thon Hotel Polar, responded to this review

Thank you for your positive review. We are delighted to hear that your stay was such a success, and hope to see you back again in the near future! More 

UK
Top Contributor
74 reviews 74 reviews
22 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The sign at the front of the Polar declares it to be a budget hotel. With a more welcoming Thon partner hotel directly across the road this makes one is entering with a begging bowl. Not a good introduction. Our room was a reasonable size, clean, simply furnished. The only issue was in the shower room where the down light... More 

Was this review helpful? Yes 3
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Thank you for you feedback. We appreciate you have taken the time to let us know how your stay at our hotel was. Welcome back next time you are in Tromsø. More 

London, United Kingdom
Top Contributor
67 reviews 67 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at the Thon Polar for 4 nights whilst visiting Tromso. The hotel is only a short walk from the main streets and a 5 - 10 minute walk to the harbour. The staff at reception were friendly and helpful and check-in and out were very quick. There is free WiFi available even in the rooms. Our room was... More 

Was this review helpful? Yes
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Thank you for you feedback. We appreciate you have taken the time to let us know how your stay at our hotel was. Welcome back next time you are in Tromsø. More 

Washington DC, District of Columbia
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was a good choice for an affordable price. The room itself is ok, with a small bed. I had a bathroom with tile heating that you could set. That was very neat. I would suggest you take the option with breakfast included, because they are connected to the restaurant next door (Egon), which is actually very good and they... More 

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AidSchei, General Manager at Thon Hotel Polar, responded to this review

Thank you for you feedback and high rating! We appreciate you have taken the time to let us know how your stay at Thon Hotel Polar was, and it is great to hear you had a nice time. Welcome back next time you are in Tromsø. More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I have stayed at Thon Hotel Polar 4 times the past few years, and my first stay was the only one that was a big disappointment. Since then, major improvements have been made. Yes, as one reviewer has noted, the rooms vary considerably in size, and their location does make a big difference in the ambience, something to think about... More 

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AidSchei, General Manager at Thon Hotel Polar, responded to this review

Thank you for you feedback and high rating! We appreciate you have taken the time to let us know how your stay at Thon Hotel Polar was, and it is great to hear you had a nice time. Welcome back next time you are in Tromsø. More 

London
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A good location. This is a budget hotel with no frills, no coffee, no complimentary toiletries. the room was clean and in good condition. There is free wifi throughout the hotel and free coffee in the lobby. We had a room at the front of the hotel which was very noisy as there was a bar below however others had... More 

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1 review
2 of 5 stars Reviewed November 19, 2014

we have a small room located at 9th floor,but the elevator go to 8th floor only. We need to pick up all thé luggage to thé top floor and paid for full amount.breakfast no good.very disapointed hotel!!!!!!!!!!!!!!!!!!!!!!

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AidSchei, General Manager at Thon Hotel Polar, responded to this review

Dear traveler, We appreciate you took the time to evaluate your stay with us. We are sorry to hear that we were unable to meet your expectations, We have different sizes of our room, but hope you get to enjoy the great view from that of our 8 rooms in 9th floor. Your comment about our breakfastis taken on to... More 

2 reviews
3 of 5 stars Reviewed November 11, 2014

We had a good experience when travelling to Tromsø. I think Thon Hotel Polar has an excellent staffs, best location, specious room. But actually the air quality of room is not what we really expected, not fresh and smells bad, especially for children under 1.

Review collected in partnership with ThonHotels.no

Was this review helpful? Yes
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Thank you for taking time to comment on your stay with us. Your comment concerning air quality is taken on to our technical department. We hope to see you back again in the near future Welcome back! More 

Barcelona, Spain
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 9, 2014

You really do get what you pay for. The breakfast, that is served at the restaurant attached to the hotel is OK. However, if you arrive late for breakfast, you have to eat the "scraps" At some point they just stop refilling the necessary.. The rooms were OK too. Unfortunately we had to complain about the first room as the... More 

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AidSchei, General Manager at Thon Hotel Polar, responded to this review

Dear traveler, We appreciate you took the time to evaluate your stay with us. More 

Tromsø
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 29, 2014

Hotel in central Tromsø. Shopping, restaurants and museums are in immediate reach. The reseptionist was very polite and welcoming. My single room was large and had a duble bed, a desk, TV and a quite large bathroom. Shampo, soap and haridryer in the bathroom. I liked that the hairdryer was funtioning and that it was effectiv. It annoys me to... More 

Was this review helpful? Yes
AidSchei, General Manager at Thon Hotel Polar, responded to this review

Thank you for your positive review. We are delighted to hear that your stay was such a success, and hope to see you back again in the near future! More 

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Additional Information about Thon Hotel Polar

Address: Gronnegata 45, Tromso 9008, Norway
Location: Norway > Northern Norway > Troms > Tromso
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Thon Hotel Polar 3*
Number of rooms: 113
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Also Known As:
Thon Hotel Tromsø

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