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Novotel Wien City

4.0 of 5 Aspernbruckengasse 1, Vienna 1020, Austria
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Certificate of Excellence 2014
Novotel Wien City
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Novotel Wien City
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829 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Novotel Wien City
See the most recent reviews
Grasse, France
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 27, 2014

No doubt, this is a Novotel. You'll have no surprise. The room was in perfect condition and clean. Rooms on the street side are a little noisy, but with the window closed and the air conditioning, it is not an issue. The food is good, despite a limited number of options on the dinner menu. But they do have an... More 

Was this review helpful? Yes 1
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review

Dear guest, Thank you very much for taking time and sharing you experiences regarding your stay at the Novotel Wien City. We really are very happy about your positive feedback. We are very glad that our service met your expectations. I will share your positive comments with my colleagues and I am sure they will serve as an encouragement to... More 

Los Angeles
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 27, 2014

We stayed in this hotel from September 28 to October 1st. The location is accessible to everything, its near to the underground station and the rest of the tourist area. Its clean and cozy. The staff are very accommodating and very helpful. Breakfast is good too.

Was this review helpful? Yes 1
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review

Dear guest, Firs of all I would like to thank you for taking time and sharing your experiences with our Novotel Wien City. We really appreciate your feedback. Thank you very much for your positive words. We are very happy that our service met your expectation and that you felt comfortable with us. I will share your comments with my... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 27, 2014

Located very close to the city center and just a short walk away from the metro station. Mid sized, clean, functional rooms. Courteous staff and good service on the whole. Christmas markets near the Rathaus (Town Hall) are a must visit (in and around Christmas). Vienna has a good zoo as well in addition to the palace and museums.

Was this review helpful? Yes
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review

Dear guest, Thank you very much for taking time and sharing your expressions about your stay in our Novotel Wien City in Vienna. We really appreciate your comments. We are very glad, that you enjoyed the city and liked our Christmas markets. However we are at most pleased that our service met your expectations. We are looking forward welcoming you... More 

Singapore, Singapore
Contributor
20 reviews 20 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 19, 2014

Selected this hotel as it is located conveniently near to the town centre. Easy walk to the town center. That makes it easy to navigate. The room, though not large, is pretty clean, neat and functional. It has everything we required. Small lobby. Reception staff was courteous and helpful. Really nothing to complain about. Will definitely stay there again should... More 

Was this review helpful? Yes 1
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review

Dear guest, First of all I would like to thank you for taking time and writing a comment on tripadvisor. We really appreciate your positive feedback. It is a very big pleasure to read that our service met your expectation and that you enjoyed your stay with us. I will forward your words of praise to my colleagues and I... More 

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 14, 2014

If you are going to Vienna,you must look at staying here.The location is first class due to the fact that you can easily walk to the old center of the city.There are many excellent eateries around the area,from budget to high end.The staff were so helpful and courteous,very fluent in english and couldnt do enough for us.We stayed 4 nights... More 

Was this review helpful? Yes 1
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review

Dear guest, Thank you very much for taking time and sharing your expressions concerning your stay at the Novotel Wien City. We really appreciate your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Paris, France
Contributor
16 reviews 16 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 7, 2014

This hotel is in a very good location in dytric 2 but close to the center and very well connected with underground (not really needed). The room was modern, clean and with great views ( top floor). People at the reception were very friendly and helpful. Quality / price ratio was high. Many restaurants in the area. Did not try... More 

Was this review helpful? Yes
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Top Contributor
53 reviews 53 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 7, 2014

Good and clean hel for business amd pleasure. Walking distance from Prater. Nice breakfast and the restaurant is also ok. Would surely book again when back in Vienna. Recommended for a stay. There is always some fruit at the reception.

Was this review helpful? Yes
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review

Dear guest, First of all I would like to thank you for taking time and writing a commend on tripadvisor. It is a great pleasure for us that our service met your expectation and that you would recommend our hotel. The satisfaction of our guests has the highest priority for us. I will share your positive words with my colleagues... More 

Tallinn, Estonia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 1, 2014

Goog location, a few steps to city center, could go by foot Hotel is not worn-out Helpful staff in reception Quite good breakfast, although the choice wasn't a wide Not very expencive And so on.......

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review

Dear guest, Thank you very much for sharing your impressions about our Novotel Wien City. We really appreciate your positive feedback. Once again thank you very much. We are looking forward seeing you soon again. Kind regards, Magdalena Chudzik, BA Guest Relation Manager More 

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Additional Information about Novotel Wien City

Address: Aspernbruckengasse 1, Vienna 1020, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Leopoldstadt
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Wien City 4*
Number of rooms: 124
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Also Known As:
Novotel Wien City Hotel Vienna
Novotel Hotel Vienna
Novotel Vienna
Vienna Novotel
Hotel Style:
#41 Business Hotel in Vienna
#46 Family Hotel in Vienna
#58 Luxury Hotel in Vienna
#74 Romantic Hotel in Vienna

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