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All 369 Vienna hotels

Novotel Wien City

4.0 of 5 Hotel   |   Aspernbruckengasse 1, Vienna 1020, Austria (Leopoldstadt)
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90%
Ranked #77 of 369 hotels in Vienna
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Alex P Bucharest, Romania
  • Reviews (700)
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700 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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English first
Bucharest, Romania
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

When I went here with my family I reserved an Executivezimmer. I was relay surprised when my son found under his pillow. He found some cream soap and a bottle with hair and body gel. I will come back to this hotel because the staff was friendly. I had a pleasent stay there!!!!

Was this review helpful? Yes
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review

Dear guest, First of all I would like to say thank you for taking time and sharing your experiences concerning your stay at our Novotel Wien City. It is a pleasure for us to know, that we provide you with a satisfying service. As we strive to improve our service continuously, your feedback is a great help. Additionally I am... More

Oslo, Norway
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is very good and in a good location with walking distance to lots of attractions and close to subway and trams, the staff is superb always helpful. The hotel have an small area for kids with games, toys and DVDs, very good if you are travelling with children. Only one minor issue, we got a sofa-bed instead of... More

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Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review

Dear guest, Thank you very much for your comments regarding your stay at our Novotel Wien City. We really appreciate your positive words. We are very glad that you enjoyed your stay in our hotel and that our service met your expectations. I will share your comments with our team. Once again thank you very much for your feedback. I... More

Perth, Australia
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived at the hotel without our luggage at midnight and was met with a friendly and helpful staff member who assured me that the luggage would be brought to our room, as soon as it arrived. We were given a toothbrush each before heading off to our room. While the luggage did not turn up for a couple of... More

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Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review

Dear guest, Thank you very much for your comments concerning your stay at the Novotel Wien City. We really appreciate your positive words. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More

Cary, NC
Top Contributor
164 reviews 164 reviews
77 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 1 week ago

The Novotel Wien City is in a good location one block from the Danube Canal. It is a short walk from the city center, without all the noise of being right in the middle of everything. There are two underground stations very close by, so it's easy and quick to get anywhere in the city. The room was small but... More

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Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review

Dear guest, Thank you very much for taking time and writing a feedback. We really appreciate your positive words. As the satisfaction our guests is our priority, we are very pleased to see that you have enjoyed your stay with us and felt comfortable. Once again thank you very much for your feedback. We are looking forward welcoming you in... More

wicklow
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is of great standard, the rooms are spotless, the location is good, just 3 min walk to u bahn or 15 minutes to city center. The staff were friendly and area around the hotel felt safe. Most hotels of this standard and location are very expensive in Vienna so this place is well worth it if you want... More

Was this review helpful? Yes
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review

Dear guest, Thank you very much for taking time and sharing your experiences according your stay at the Novotel Wien City. We are very pleased to receive positive feedback. Thank you very much, we really appreciate that. Nonetheless, I am very sorry that our breakfast did not meet your expectations. As we continuously try to improve our quality, your feedback... More

Santa Barbara
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's been nearly two years since our first stays here. At that time, we enjoyed the stylish Euromodern ambience and the congenial and helpful staff. Happily those benefits are unchanged. The buffet breakfast is still varied in selection and ample in quantity, and it's served in their comfortable window-lined, lobby-level dining area. We didn't have the opportunity this time to... More

Was this review helpful? Yes
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review

Dear guest, First of all I would like to mention that we very much appreciate your comments regarding your stay at the Novotel Wien City. Thank you for taking time and sharing them with us. It is always a pleasure to receive positive feedback and to see that our service met the expectation of our guests. I will share your... More

Bratislava, Slovakia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I picked this hotel because it is very close to both - the office and the city center. It was my 3rd time spent in this hotel and still enjoyed it. The rooms are clean and the staff is always very kind and helpful.

Was this review helpful? Yes
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review

Dear guest, Thank you very much for taking time and your very nice feedback. It is always a pleasure to receive positive comments. I will forward them to all my staff members. I wish you all the best and hope to see you in Vienna again. Kind regards, Magdalena Chudzik, BA More

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Additional Information about Novotel Wien City

Address: Aspernbruckengasse 1, Vienna 1020, Austria
Phone Number:
Location: Austria > Vienna > Leopoldstadt
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Wien City 4*
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Also Known As:
Novotel Wien City Hotel Vienna
Novotel Hotel Vienna
Novotel Vienna
Vienna Novotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#47 Business Hotel in Vienna #50 Family Hotel in Vienna #55 Luxury Hotel in Vienna #63 Romantic Hotel in Vienna
Hotel Class
Official Description (provided by the hotel)
Novotel Wien City enjoys a premium location in the heart of the historic city centre overlooking the Ringstrasse. This modern upper-midscale hotel offers 122 airconditioned rooms, 2 suites, 2 exclusive boardrooms, an exceptional restaurant with a bar, agym and sauna. Stephansplatz is only 500 m or 10 minutes walk away. Relax in the nearby Stadtpark (City Park) or on the lively banks of the Danube Canal. Parking is available nearby and there is an underground station right outside the hotel. ... more   less 
Number of rooms
124

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