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All 368 Vienna hotels

Novotel Wien City

4.0 of 5 Hotel   |   Aspernbruckengasse 1, Vienna 1020, Austria (Leopoldstadt)
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Ranked #81 of 368 Hotels in Vienna
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Volca Barcelona, Spain
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753 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Barcelona, Spain
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

I like to use Novotel brand because I know exactly what I will find. All of them are practically identical, but there are some minor aspects that make ones better than the other ones. This hotel is clean, very clean. I am quiet maniac about the cleaningness and this one was superb. Carpet was clean also, and all details in... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I have stayed with my family over there we had nice clean room and on the top floor.nice breakfast and also playground for the kids.we borrow a free pushchair from the hoteland took the kids out side and also very lovely past restaurant next to hotel.

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Senior Contributor
23 reviews 23 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

It is anice hotel I stayed 1 week. The restaurant is good but you can't eat there every day. My concierge was very helpfull and nice he spook good english. The breakfast is good. It is not far from the main sites in Vienna

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Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review

Dear guest, Thank you very much for your comments concerning your stay at our Novotel Wien City. We really appreciate your positive answer. I will forward your words of praise to my colleagues and I am sure they will be very pleased. Kind regards, Magdalena Chudzik, BA More

Senior Contributor
34 reviews 34 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Interesting quality / price. Novotel Wien city is located in the city center allowing an interesting mobility through public transport (considering the prices of the city this might be significant). My family (4 members) stayed in a room provided and disclosed as familiar: But what happens in reality is a mere transformation from a sofa into a bed. As a... More

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Newport
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from 3 nights here. Reception staff were fantastic trey helpful we'd booked a twin which apparently they don't have so gave us a room with a sofa bed. Very quiet hotel had a room at the back but no view but we were out all day so not a problem. Good location about 15 mins walk to the... More

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Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review

Dear guest, Thank you very much for taking time and sharing your experiences with our Novotel Wien City. We are very glad to read that you enjoyed your stay with us and that our service met your expectations. As we always strive to provide guest with an outstanding service, your words of praise are the best reward. Once again thank... More

Macau
Contributor
19 reviews 19 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean and spacious rooms, great location, just walk 15 minutes to the city center. The hotel has free WiFi, free breakfast for children, breakfast has lot of choices and delicious. But it is difficult to find free parking near by, hotel car park fees were high.

Was this review helpful? Yes 1
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review

Dear guest, Thank you very much for your comments concerning your stay at our Novotel Wien City. We really appreciate your positive feedback. We are very glad that you have been satisfied with our service and we are looking forward of welcoming you again. Kind regards, Magdalena Chudzik, BA More

Israel
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel for 5 nights with our 2 small kids late August and had a very good stay. The room was rather small for all of us but at fare price and it was enough for our needs (although kids beds were bit problamtic) there was even a small cute kids’ corner at the lobby so it’s... More

Was this review helpful? Yes 1
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review

Dear guest, Thank you very much for taking time and sharing your experiences with the Novotel Wien City. We really appreciate that. We are very glad to read, that you felt comfortable staying with us and that our service met your expectations. We are looking forward welcoming you again in Vienna. Kind regards, Magdalena Chudzik, BA Guest Relation Manager More

Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Me & my partner had 1 night stay here on the 23rd of august, initially we entered the hotel & it was really nice & clean. But then went to reception & had 1 of the worst check ins from all the hotels i have stayed in. The lady checking us in just stood looking at us, without saying anything... More

Was this review helpful? Yes 1
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review

Dear guest, Thank you very much for your comments concerning your stay at the Novotel Wien City. We really appreciate your feedback. First of all I would like to thank you for your positive words concerning the cleanness and the breakfast in our hotel. I am really happy to read this. However, I would like to apologize for the poor... More

Pleasanton, California
Top Contributor
72 reviews 72 reviews
34 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As with many other Novotel hotels I have stayed in, this one does not disappoint in terms of location, cleaniness of room, and service. The hotel is situated right next to the river and is only short walk to many of the city's attraction. We took a night stroll around the hotel and it was quite pleasant. The room itself... More

Was this review helpful? Yes
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review

Dear guest, Thank you very much for your comments concerning your stay at the Novotel Wien City. We really appreciate your positive feedback. We are very glad that our service met your expectations and that you felt comfortable in our hotel. Your satisfaction is very important to us. However, I feel really sorry for your experiences with bikers. Once again... More

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Additional Information about Novotel Wien City

Address: Aspernbruckengasse 1, Vienna 1020, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Leopoldstadt
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Wien City 4*
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Also Known As:
Novotel Wien City Hotel Vienna
Novotel Hotel Vienna
Novotel Vienna
Vienna Novotel

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