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All 368 Vienna hotels

Novotel Wien City

4.0 of 5 Hotel   |   Aspernbruckengasse 1, Vienna 1020, Austria (Leopoldstadt)
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Ranked #82 of 368 hotels in Vienna
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Omar Y
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733 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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English first
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Me & my partner had 1 night stay here on the 23rd of august, initially we entered the hotel & it was really nice & clean. But then went to reception & had 1 of the worst check ins from all the hotels i have stayed in. The lady checking us in just stood looking at us, without saying anything... More

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Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review

Dear guest, Thank you very much for your comments concerning your stay at the Novotel Wien City. We really appreciate your feedback. First of all I would like to thank you for your positive words concerning the cleanness and the breakfast in our hotel. I am really happy to read this. However, I would like to apologize for the poor... More

Pleasanton, California
Top Contributor
55 reviews 55 reviews
31 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

As with many other Novotel hotels I have stayed in, this one does not disappoint in terms of location, cleaniness of room, and service. The hotel is situated right next to the river and is only short walk to many of the city's attraction. We took a night stroll around the hotel and it was quite pleasant. The room itself... More

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Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review

Dear guest, Thank you very much for your comments concerning your stay at the Novotel Wien City. We really appreciate your positive feedback. We are very glad that our service met your expectations and that you felt comfortable in our hotel. Your satisfaction is very important to us. However, I feel really sorry for your experiences with bikers. Once again... More

Cracow, PL
Top Contributor
59 reviews 59 reviews
39 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is as good as nearly every Novotel. Clean rooms, very nice staff, good location. Really tasty breakfast buffet. It's about 15min walking from the cathedral, 1 metro stop. You can park a car at their parking or on the street near by (paid from 9.00am, you can buy a special ticket in the machine at the metro station... More

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Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review
Google Translation

Drogi Gosciu. Dziekujemy za wypelnienie ankiety dotyczacej pobytu w Novotel Wien City. Cieszymy sie ze nasz servis spelnil Pani oczekiwania... More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent 4 nights at this hotel in July 2014. The hotel is well located on the Danube Island being close to Nestroyplatz underground and within easy walking distance of many Viennese landmarks. The hotel is light and despite of the proximity to a main road is quiet. Our room was on the 3rd floor, was comfortable though short of wardrobe... More

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Waterloo, Belgium
Contributor
15 reviews 15 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

About a 12 min walk to cathedral and shopping area. Room was a bit tight for 4 people. Tub and bathroom amenities were great. Friendly staff at front desk. Only con is parking is a bit out of the way. AC worked great as it was hot out.

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Bucharest, Romania
Contributor
15 reviews 15 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 26, 2014 via mobile

When I went here with my family I reserved an Executivezimmer. I was relay surprised when my son found under his pillow. He found some cream soap and a bottle with hair and body gel. I will come back to this hotel because the staff was friendly. I had a pleasent stay there!!!!

Was this review helpful? Yes
Linda_Pokorny, Leiter Gästebetreuung at Novotel Wien City, responded to this review

Dear guest, First of all I would like to say thank you for taking time and sharing your experiences concerning your stay at our Novotel Wien City. It is a pleasure for us to know, that we provide you with a satisfying service. As we strive to improve our service continuously, your feedback is a great help. Additionally I am... More

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Additional Information about Novotel Wien City

Address: Aspernbruckengasse 1, Vienna 1020, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Leopoldstadt
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Wien City 4*
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Also Known As:
Novotel Wien City Hotel Vienna
Novotel Hotel Vienna
Novotel Vienna
Vienna Novotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#47 Family Hotel in Vienna #48 Business Hotel in Vienna #57 Luxury Hotel in Vienna #70 Romantic Hotel in Vienna
Hotel Class
Official Description (provided by the hotel)
Novotel Wien City enjoys a premium location in the heart of the historic city centre overlooking the Ringstrasse. This modern upper-midscale hotel offers 122 airconditioned rooms, 2 suites, 2 exclusive boardrooms, an exceptional restaurant with a bar, agym and sauna. Stephansplatz is only 500 m or 10 minutes walk away. Relax in the nearby Stadtpark (City Park) or on the lively banks of the Danube Canal. Parking is available nearby and there is an underground station right outside the hotel. ... more   less 
Number of rooms
124

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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