We started our month long holiday from Vienna so obviously this hotel was our first. After a long flight, all we wanted was a good bed and a clean room. But as soon as we entered the hotel we knew the decision was perfect. The locality was quiet, but in the middle of the city. The reception staff was super... More

This was my second time in Novotel Wien. It leaves no impression whatsoever. I wouldn't call it a pleasant hotel. But it is not a bad hotel either. The room was ok. As far as I understand all of the rooms have windows facing the street and it's a busy street so if you open a window the traffic noise... More

Positive sides: Not in the city centre, but 10 mins walk from Staphansplatz (and therefore offers a better value for money; I paid 129€ per night). Direct access to the subway (1 min). Rooms are typical Novotel style/furniture, good size, perks include flat screen tv, safe, ample bathroom with separate toilet. Personnel was polite and helpful. Check-in and check-out was... More

Very friendly atmosphere and the staff were always helpful and assisted with enquiries regarding transport and locating sites to visit.The range of food offered was excellent.We have previously stayed at Novotels in other parts of Europe and have always been satisfied with the service offered.

I found the staff very friendly and helpful. The short walk to the city centre wasn't too bad when it was dry. The down side ~ there wasn't a gym we could use but everything else was what was advertised. I'd recommend this hotel and would happily stay there again when we visit Vienna next time. I felt safe at... More

Great breakfast, with lots of quality food. Only one morning did they not have enough Danone. Polite staff and nice (helpful and speak very good english), clean rooms. Would gladly go back and recommend the place to anyone who wants to go to Vienna.

Fire alarm started after midnight. For a good 10-15 minutes, there was no announcements on what to do and whether guests should proceed to evacuate. Naturally, reception line is busy answering all calls. Poses a safety hazard in the event if there is a real fire.

Hotel is well located - approx 10 mins walk from center. Rooms are well equipped and kept very clean. Staff are very friendly, helpful and speak very good english. Food in restaurant is first class and much better than you would normally expect in a hotel restaurant. Would defintely recommend.

Great location, great breakfast, great service, dinner menu however has few selections for real meat eaters, it is also over priced, price of wine is totally out of line with the region. Stairwells are not well marked and you can easily be trapped in them since one set of stairs is for emergency use and another for patron use. Although... More