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All 367 Vienna hotels

Arcotel Kaiserwasser

4.5 of 5 Hotel   |   Wagramer Strasse 8, Vienna 1220, Austria
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Arcotel Kaiserwasser
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87%
Ranked #94 of 367 hotels in Vienna
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Jakub8686 Hradec Kralove, Czech Republic
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318 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Hradec Kralove, Czech Republic
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I spent 3 nights there. My room was clean and large, although it smelt like an ashtray. It had comfortable bed, very nice bathroom, service was great, it has perfect location close to U-Bahn, and I had lovely breakfast.

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Zagreb, Croatia
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed with my girlfriend for 3 days and we both had excellent time.Booked executive suite with view on the lake.Big room,lounge with snacks,drinks and fruits.Staff was very pleasent,breakfast EXCELLENT!Very close U Bahn,line 1 Red takes you to the centar in 5 minutes.48h ticketnis 12euros.Only minus is hotel garage,very expensive,20€for one day.Other minus is continuosly droping wifi pass.All in... More

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ARCOTEL_Kaiserwasser, Leiter Gästebetreuung at Arcotel Kaiserwasser, responded to this review

Dear “VinTea C”! Thank you very much for your positive review posted on Trip Advisor. We appreciate your comments about our property and its surrounding area as well as your tip you gave to our prospective guests which will come by car to the ARCOTEL Kaiserwasser. Your criticism about the internet and the parking, we already forwarded to our management,... More

Senior Contributor
47 reviews 47 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed 3 nights in the hotel. Personel was friendly and helpfull. Room was comfortable and had a nice bathroom. Good value for money. Hotel is very convenient to go for jogging in the morning or after work. You can start immediately out of the hotel to run around the lake.

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Paris, France
2 reviews
1 of 5 stars Reviewed 3 weeks ago

It was a terrible experience to be there. My locker in my room no. 146 was broken into in my absence abd all my money were taken away. The hotel management checked the record which showed that nobody except room service had entered my room while I was away. Although police was called but no result was shown to me.... More

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ARCOTEL_Kaiserwasser, Leiter Gästebetreuung at Arcotel Kaiserwasser, responded to this review

Dear Mr. Munir, thank you very much for your second stay at our ARCOTEL Kaiserwasser Vienna and invested time to your given Feedback. We really apologize the bad experience in our Hotel and we are glad that Mr. Javid was your first contact point in this matter. Please be sure that the security of our guests has a first priority... More

Doha, Qatar
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2014

I enjoyed my stay in arcotelhotel for 6 days in in March . Excellent service ,very helpful staff who are always smilling to you.I had large suite with seprate living area and big sofa bed which can accomodate two adults with two children . very clean and quiet hotel. Free mini bar and access to executive lounge which offeres free... More

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ARCOTEL_Kaiserwasser, Leiter Gästebetreuung at Arcotel Kaiserwasser, responded to this review

Dear user "Heba2014"! Thank you for your review posted on "tripadvisor". Especially as it's your first given feedback, we feel highly honored to receive such a positive rating. We really appreciate your affirmative comments about our property and our associates. We are also glad to read that you enjoyed your Suite on the 5th with its included benefits like the... More

Pennsy
Top Contributor
100 reviews 100 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 11, 2014

Stayed at the Arcotel in December of 2013 as part of a tour group. Hotel was clean, staff was friendly, and the food was very good. Breakfast buffet was well stocked with goodies for everyone. Ate dinner at the bar several nights. Food was really good - excellent schnitzel. Prices were what you'd expect for this type of facility in... More

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ARCOTEL_Kaiserwasser, Leiter Gästebetreuung at Arcotel Kaiserwasser, responded to this review

Dear Terrifina, thank you for your very detailed comment that has a high value for us as we are always eager to optimize our performance and to guarantee best quality and services to our guests. We are glad to read that you have been satisfied with your stay at the ARCOTEL Kaiserwasser, especially our cusine in our bar and restaurant.... More

London
Top Contributor
110 reviews 110 reviews
70 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed March 3, 2014

Stayed here whilst attending a conference at the UN Building across the road. Staff are friendly and helpful, rooms are OK, and the breakfast is very, very good. The main problem is that you could be anywhere. No sense of Vienna, no sense of anything other than a corporate hotel full of corporates. It's well connected for public transport but... More

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ARCOTEL_Kaiserwasser, Leiter Gästebetreuung at Arcotel Kaiserwasser, responded to this review

Hello David, thank you very much for your kind review. Even if we are not situated on the spot unfortunately for you, it is a great pleasure to read that you enjoyed your stay with us. It would be a great pleasure to welcome you back in the near future! Best regards, CHRISTOPH SCHWABL Guest Relations Manager More

Dublin, Ireland
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 2, 2014 via mobile

For 4 nights I enjoyed the stay in the Arcotel while on a work trip to the UN. I booked a single room but was given a double room as I requested a bath tub. The room was located at the back so it was very quite. The staff at the reception was very friendly. There was also free WiFi... More

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ARCOTEL_Kaiserwasser, Leiter Gästebetreuung at Arcotel Kaiserwasser, responded to this review

Dear "HighOctain"! Thank you very much for your positive feedback. We are glad to read that you enjoyed your stay at the ARCOTEL Kaiserwasser. It is a pleasure to forward your kind words to our staff, as this is the best motivation for them. We truly hope that we will welcome you back soon! With kind regards from Vienna to... More

Linz, Austria
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 1, 2014

This was our 2nd time staying here and we really enjoyed it. The hotel located near the Vienna International Center (VIC) and located near metro station and Donauinsel (Danube Island). Its about 10mins with metro to the city center. Next to the hotel is a nice lake. You can walk down to the lake for an afternoon walk. The reception... More

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ARCOTEL_Kaiserwasser, Leiter Gästebetreuung at Arcotel Kaiserwasser, responded to this review

Hello Flo! Thank you very much for your kind review. With attention to detail you showed us and the community from tripadvisor that you really enjoyed your stay at the ARCOTEL Kaiserwasser. Thank you very much!! We wish you all the best, and looking forward to see you soon again! Kind regards, CHRISTOPH SCHWABL Guest Relations Manager More

Geneva, Switzerland
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 18, 2014

The hotel is well positioned just across the street from the Vienna International Center, and there is a bus line straight from and to the airport from just outside. Rooms are clean and spacious, air-conditioning is working well, sound insulation is good. The food was really good at the UNO restaurant, it is highly recommended. It is a bit on... More

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ARCOTEL_Kaiserwasser, Leiter Gästebetreuung at Arcotel Kaiserwasser, responded to this review

Grüezi Mr. Babovic! Thank you very much for your review posted on Trip Advisor. We are glad to read that you enjoyed the hotel’s location, your room as well as the food in our restaurant “UNO”. We deeply regret that you were not satisfied with our Wi-Fi what we offering our guests for free. The free Wi-Fi is indeed working... More

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Additional Information about Arcotel Kaiserwasser

Also Known As:
Arcotel Kaiserwasser Hotel
Arcotel Kaiserwasser Vienna
Arcotel Kaiserwasser Hotel Vienna
Address: Wagramer Strasse 8, Vienna 1220, Austria
Location: Austria > Vienna
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#59 Business Hotel in Vienna
#69 Luxury Hotel in Vienna
#82 Family Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Arcotel Kaiserwasser 4.5*
Official Description (provided by the hotel):
The superior-hotel is situated opposite of the UNO City and the Austria Center Vienna, and combines due to its location nature and urbanity. Eight seminar rooms with a total of 350 sqm provide meeting capacity for up to 280 people. The restaurant UNO impresses guests with seasonal delights and a choice of exclusive wines.282 rooms, suites, apartments and theme rooms,as well as spacious business suites are awaiting the guests.Exclusive highlight is the executive floor with its own reception and lounge on the fifth floor.Mini bar consumption, WIFI high speed internet and access to the executive lounge – offering snacks, soft drinks, coffee and tea – are included in the room rates of executive rooms, apartments, superior rooms, suites and theme rooms. ... more   less 
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