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Arcotel Kaiserwasser

#106 of 365 Hotels in Vienna
Certificate of Excellence
Wagramer Strasse 8, Vienna 1220, Austria
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Arcotel Kaiserwasser
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420 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Solihull, United Kingdom
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Sharp and snappy reception and check in. With a lot of work from the nearby conventions this hotel gets busy but the staff cope efficiently with the day to day running. Great rooms, restaurant and plenty of secure parking. A short walk to the metro to access the centre of Wien and you are ready to enjoy the delights that... More 

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Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've been here during a recent business trip. The hotel is very good: clean, quiet and big room. The hotel has all the facilities: restaurant, fitness, sauna. I did not have opportunities to eat to the restaurant but it seems good. But the most positive aspect is the location: very nice close to parks, to lake and Donau river and... More 

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ARCOTEL_Kaiserwasser, Front Office Manager at Arcotel Kaiserwasser, responded to this review

Dear Mr. Vincenzo, thank you very much for taking the time to give us your feedback. We are glad to hear that you enjoyed the location of our hotel and its surroundings as well as your quiet and big room. We are looking forwards welcoming you again at the ARCOTEL Kaiserwasser and maybe you have the next time the opportunity... More 

Udine, Italy
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Great hotel. The room was very clean and spacious and the staff was so cute. The hotel is located in a fabulous position. Only 2 min. from the underground station (U1) and the area is ok also to come back to home late in the night. I've spent 3 days in Vienna and when I'll come back to this beautiful... More 

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London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Booking an Executive Suite gave us the bonus of having access to the Executive Lounge, where free delicious snacks and free mini bar were constantly refilled, a big screen tv, comfortable seating and access to a computer with internet. Also included was a hydro massage. The real treasure was the private roof top, where we had an incredible view over... More 

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ARCOTEL_Kaiserwasser, Front Office Manager at Arcotel Kaiserwasser, responded to this review

Dear guest, thank you very much for taking your time to give us a great feedback like yours. Words like that are big motivations for our team. We are glad to read, that you were satisfied with the whole stay at the ARCOTEL Kaiserwasser, especially with our executive offer which includes our lounge with free snacks and drinks, our friendly... More 

Dublin, Ireland
Level Contributor
84 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed here for a conference in May. The hotel is very clean, the staff are very helpful and the breakfast was really good. There is an executive suite that you can pay a little extra for and I would recommend this. I would definitely recommend this hotel and would stay here again.

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Singapore, Singapore
Level Contributor
55 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed May 16, 2015

Arcotel Kaiserwasser is located near the Vienna convention Centre and UN building. There are a few hotels in the area including the new Melia hotel which is closer to Restaurants and the subway line. For a business stay, the Arcotel is a decent, spacious and clean hotel with a nice breakfast spread. The outdoor dining patio right beside a small... More 

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Belgium
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed May 15, 2015

Decent, clean, quiet hotel next to the conference center. Not too big. Staff is doing their jobs but I only experienced 'the extra (s)mile' at the reception. Business lunch and breakfast are good, only didn't like their mandatory 'flavoured ice-water at lunchtime'. Great to eat outside in the sun. Rooms are clean, window can open, TV is rather small, bathroom... More 

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Seoul, South Korea
1 review
5 of 5 stars Reviewed May 7, 2015

When i visited on vienna, l always tried to stay this hotel. Everyone who were working there, used to be very kind. thank all of you for giving me the best memories. Aswell, breakfast was awesome good.

Review collected in partnership with Amoma.com

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Hanoi
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 27, 2015 via mobile

I stayed at the Arcotel Kaiserwasser for 5 nights on business in April. The hotel is quite new with a good selection of food for breakfast, lunch and dinner. They have a nice executive lounge that can be used for business. My colleague and I used this but it was spoilt unauthorised use by staff and their friends. We were... More 

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ARCOTEL_Kaiserwasser, Ass. Front Office Manager at Arcotel Kaiserwasser, responded to this review

Dear guest, thank you very much for taking the time to give us your feedback! We can just develop further from honest and constructive feedback like yours. We are glad to hear, that you enjoyed our breakfast buffet and the selection of food for lunch and dinner. We really do apologize for the inconveniences regarding the Executive lounge. I can... More 

Ljubljana, Slovenia
Level Contributor
113 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed March 29, 2015 via mobile

I have chosen it because of the vicinity to the Austria International Centre (Congress center), which is "just across the street"; (you have to use the underpass, and it is about 5 minutes walking distance). Also across the road is the underground station Kaiserwasser. There are less than 10 min to Stephan's Cathedral, and the trains seem not to be... More 

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