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All 364 Vienna hotels

Arcotel Kaiserwasser

4.5 of 5 Hotel   |   Wagramer Strasse 8, Vienna 1220, Austria
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Arcotel Kaiserwasser
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Ranked #97 of 364 Hotels in Vienna
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
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386 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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19 reviews 19 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

I've stayed at this hotel during the New Years Eve and I must say that the experience was not that spectacular. Firstly, we received a smoking room even though we asked for a non-smoking one. After discussing with the receptionist she was kind enough to move us to a new non-smoking room. Furthermore, when we checked-in a 100 euro deposit... More 

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Bangkok, Thailand
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel is situated on the opposite site of the road where the Vienna International Centre, UN, is located. I can just walk under a tunnel and reach the building in 7 minutes. The hotel is also close the VIC station so it's convenient to commute into city centre. The breakfast at the hotel provides variety of food, compared to... More 

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Waterloo, Canada
14 reviews 14 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I travel to Vienna regularly and stay at this hotel for work, as it is directly beside the Vienna International Centre, UN Vienna, and other 'international Vienna' bodies. It is perfect for all of these. Free wifi, a good breakfast (which you book or pay for separately), and in-room coffee maker. If you come as tourists and want a hotel... More 

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Limassol, Cyprus
1 review
4 of 5 stars Reviewed 3 weeks ago

Very good location, kind and helpful staff and excellent breakfast. Good Wi-Fi networks and sauna facilities.But the room service cleaning very poor. They forgot to change our towels for 2 days and put some soap in the bathroom. No good pillows and mattress. And be careful ....they put a bottle of mineral water close to our bed, not close to... More 

Review collected in partnership with Galahotels.com

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ARCOTEL_Kaiserwasser, Ass. Front Office Manager at Arcotel Kaiserwasser, responded to this review

Dear Mrs. Chipre, thank you for taking the time to give us your feedback. We are glad to read, that you liked the location of the hotel and that you were satisfied with our employees. We are very sorry for the inconveniences in your room regarding the towels and the soap in the bathroom. For environmental reasons, it is our... More 

Blanco, Texas
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We stayed there Dec 24, 25 & 26, 2014 as part of a group of 40+ from an extension of a river cruise . This is not a 4 star hotel. The hotel is located a distance from the city center but right across the street from a metro which was pretty easy to use. That is the only positive... More 

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ARCOTEL_Kaiserwasser, Ass. Front Office Manager at Arcotel Kaiserwasser, responded to this review

Dear guest, thank you very much for taking the time to give us your feedback. We can just develop further from honest and constructive feedback like yours. Our rooms are partly equipped with a closet, we are sorry that you were accommodated in a room without one. We kindly ask you to inform our reception staff in such a case,... More 

Jeddah, Saudi Arabia
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Hotel staff are friendly and helpful. Well located close to UNO city, Danube river's activities and the Danube Zentrum shopping mall. Just cross street from metro station (the U-Bahn). Breakfast is really superb

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Elounda, Greece
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

a very good standard bussiness hotel.clean,nice good rooms very good sleep,good bathroom,also nice view,a very good breakfast,good lobby staff and personnel.i think everything was very ok with it.it has a very good access to metro,near the prater.nice environment.but a little far from city center.

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Amsterdam, The Netherlands
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 21, 2014

over the years it became one of my favorite hotels in Vienna, though a bid remote (well public transport is right in front of the door). I love the location. Good for running, all kinds of activities (Donauinsel). great breakfast, nice people (they wrapped my x-mas presents today so nicely and with a smile - great reception girl. Only one... More 

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Athens, Greece
Top Contributor
72 reviews 72 reviews
35 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed December 11, 2014

I only stayed there for a couple of nights and I was not disappointed at all. The staff was helpful and kind, the room clean and the location very convenient . The airport line bus stops in front of the hotel and a U1 line metro station is only 100 metres away . VIC is across the street, as well.... More 

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Greater Utrecht area
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 3, 2014

Ideally close to the tech center &u-bahn. Spacious, clean rooms, free wifi and all this for a modest 90 euro. That for me justifies 4 stars. Also good range of f tv choices. Surrounding is jice near rriver in summer, but hey if you're at a conference no time for that.

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Additional Information about Arcotel Kaiserwasser

Address: Wagramer Strasse 8, Vienna 1220, Austria
Location: Austria > Vienna Region > Vienna
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Arcotel Kaiserwasser 4.5*
Number of rooms: 282
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Also Known As:
Arcotel Kaiserwasser Vienna
Arcotel Kaiserwasser Hotel Vienna
Hotel Style:
#17 Spa Hotel in Vienna
#53 Business Hotel in Vienna
#70 Luxury Hotel in Vienna
#71 Romantic Hotel in Vienna
#105 Family Hotel in Vienna

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