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All 369 Vienna hotels

Arcotel Kaiserwasser

4.5 of 5 Hotel   |   Wagramer Strasse 8, Vienna 1220, Austria
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86%
Ranked #101 of 369 hotels in Vienna
Certificate of Excellence 2014
A recent review
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347 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Mumbai
Top Contributor
98 reviews 98 reviews
74 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for four nights as part of a group tour so can't comment on whether it was good value for money, but it was such a pleasure to stay in a real four-star hotel after the one in Salzburg that claimed to be four-star, but had none of the facilities that we experienced here, such as tea-and-coffee-making facilities... More

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ARCOTEL_Kaiserwasser, Manager at Arcotel Kaiserwasser, responded to this review

Dear Guest We thank you for your honest feedback and we are glad to hear that you felt comfortable in our hotel. This shows us that we are on the right way. Your positive words we forwarded already to our staff. We are looking forward to welcome you again in our hotel during your next time in Vienna. Kind regards... More

Karlovac, Croatia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This 4 star hotel does not belong to 4 star! I spent 3 days in this hotel. Rooms are small, nice cleaned and not so much fresh. Less fresh air inside and windows are not so much cleans. Rooms are nice, nice furniture but look is little bit bizzare: big mirror in some kind of the Baroque stile mirror. Beds... More

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ARCOTEL_Kaiserwasser, Manager at Arcotel Kaiserwasser, responded to this review

Dear Guest We thank you for your honest feedback. We are sorry to hear that your were not satisfied during your time in our hotel. Your suggestion regarding the price for the bottle of water and for parking we forwarded already to our management and it will be analyzed. The key card you have to use in the elevator for... More

Irvine, California
Top Contributor
92 reviews 92 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 16, 2014

The Arcotel Kaiserwasser is a fine, modern, clean and excellent hotel. The breakfast buffet had the best variety and taste of any hotel we've ever stayed at in Eastern Europe so far. The room was large and well put together. The shower and bathroom facilities work well and are well stocked. Room service was efficient and always done quickly even... More

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Albuquerque, New Mexico
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 12, 2014

We ended our Danube cycling tour with this hotel. We stayed an extra two nights to see Vienna. The hotel was very clean, comfortable and the breakfast was huge. I would have liked more quality than quantity but the others in the group thought it was great. The location was excellent!!

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ARCOTEL_Kaiserwasser, Manager at Arcotel Kaiserwasser, responded to this review

Dear Guest We thank you for your open feedback and we are glad to hear that you were satisfied with our hotel. Your suggestion regarding the breakfast we forwarded to our management. We hope we can welcome you again in our hotel the next time. Kind regards from Vienna Your ARCOTEL Kaiserwasser Team More

Atlanta
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed June 5, 2014

This is a very nice hotel at a reasonable rate. If you are attending a function at IAEA you are literary across the street from it. Being also very close to the metro, you can get to the central part of Vienna very easily by taking the U1 (red) line. Their breakfast is the best we have had in Vienna.... More

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ARCOTEL_Kaiserwasser, Manager at Arcotel Kaiserwasser, responded to this review

Dear Guest We thank you for your feedback. We are glad to hear that you are satisfied with our service. This shows us that we are on the right way. Your positive words we will forward to our employees. We are looking to welcome you again in our hotel. Kind regards from Vienna Your ARCOTEL Kaiserwasser Team More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 2, 2014 via mobile

The cleanliness of the room was poor,we had dirty towels and dust in the room. I liked that it was very close to the subway, the Prater park and the cruise point. I did not understand why the hotel charged me with an amount of money as a guarantee for the breakfast and minibar, without letting me know when I... More

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ARCOTEL_Kaiserwasser, Manager at Arcotel Kaiserwasser, responded to this review

Dear Guest We thank you for your honest feedback and we are sorry to hear that you were not satisfied with our service. You can be sure that this is not the quality which we would give to our guests. All your suggestions we forward to our management an will be reclaimed. We hope we can prove our high quality... More

Nairobi, Kenya
Top Contributor
65 reviews 65 reviews
33 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 24, 2014

Great location if you need to be at Vienna International Centre, and super location to get the train into the centre as well. I wouldn't say I liked or disliked this hotel. Let's just put it down to the fact it just wasn't my style of hotel. Too much red!!! Comfortable rooms but not in my opinion four star. Staff... More

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Killorglin, Kerry
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 16, 2014

Not a hotel I would holiday in but quite adequate from a business perspective. Could do with an all over upgrade. Bathroom was a bit grotty. Its a taxi drive anywhere. To be fair the staff were very pleasant

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ARCOTEL_Kaiserwasser, Leiter Gästebetreuung at Arcotel Kaiserwasser, responded to this review

Dear "smcelroy", thank you very much for your stay at the ARCOTEL Kaiserwasser. We are very thankful for your feedback and appreciate your opinion that our hotel is more suitable for business guests. We are very sorry that your bathroom wasn't cleaned properly. We will certainly follow up this point of criticism and train our staff again. Nevertheless we hope... More

Coleraine, United Kingdom
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 14, 2014

Right next to the Convention Centre and a metro stop this is very convenient for a visit to Vienna. A very comfortable hotel with an excellent breakfast buffet each morning. I had a business room which gives access to free minibar and snacks in a small business lounge, plus free spa access. Highly recommended. I have stayed here several times... More

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ARCOTEL_Kaiserwasser, Leiter Gästebetreuung at Arcotel Kaiserwasser, responded to this review

Dear "Zotsha"! Thank you very much for your positive review posted on Trip Advisor. We appreciate your comments about our property and its surrounding area as well as your tip you gave to our prospective guests which will come by car to the ARCOTEL Kaiserwasser. Your criticism about the internet and the parking, we already forwarded to our management, thank... More

Budapest, Hungary
Top Contributor
100 reviews 100 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed May 7, 2014

The hotel is next to the Donau-City where a number of large offices are located. The location is perfect for a business trip but I would recommend a more central hotel for families visiting Vienna. The hotel is very nice, the rooms are clean and the bed is comfortable. They offer the best breakfast selection of all the hotels I... More

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ARCOTEL_Kaiserwasser, Leiter Gästebetreuung at Arcotel Kaiserwasser, responded to this review

Dear "nagytibi", thank you for choosing the ARCOTEL Kaiserwasser Vienna it was a pleasure to have you staying with us. We are especially grateful for the time you have taken to give us a feedback on tripadvisor. We appreciate your compliments concerning the room and our delicious breakfast. Let us apologize that it took so long to cancel your reservation,... More

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Additional Information about Arcotel Kaiserwasser

Address: Wagramer Strasse 8, Vienna 1220, Austria
Location: Austria > Vienna
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Arcotel Kaiserwasser 4.5*
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Also Known As:
Arcotel Kaiserwasser Vienna
Arcotel Kaiserwasser Hotel Vienna

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style
#14 Spa Hotel in Vienna #52 Business Hotel in Vienna #70 Luxury Hotel in Vienna #88 Romantic Hotel in Vienna
Hotel Class
Official Description (provided by the hotel)
The superior-hotel is situated opposite of the UNO City and the Austria Center Vienna, and combines due to its location nature and urbanity. Eight seminar rooms with a total of 350 sqm provide meeting capacity for up to 280 people. The restaurant UNO impresses guests with seasonal delights and a choice of exclusive wines.282 rooms, suites, apartments and theme rooms,as well as spacious business suites are awaiting the guests.Exclusive highlight is the executive floor with its own reception and lounge on the fifth floor.Mini bar consumption, WIFI high speed internet and access to the executive lounge – offering snacks, soft drinks, coffee and tea – are included in the room rates of executive rooms, apartments, superior rooms, suites and theme rooms. ... more   less 
Number of rooms
282

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