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Arcotel Kaiserwasser

4.5 of 5
Wagramer Strasse 8, Vienna 1220, Austria
Hotel amenities
Arcotel Kaiserwasser
Ranked #86 of 361 hotels in Vienna
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223 reviews from our community

    Trip type
Traveler rating
    79
    119
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    5
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Date Rating
Rishon LeZiyyon, Israel
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 18, 2013 NEW via mobile

Me and my wife stayed in this hotel for two nights. The room was amazing! Very big and well equipment . Staff very nice and helpful . We know Vienna very very good so the location is no bad because he close to train station but its not in the center. Close to DZ shopping center . Very good hotel... More

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Denver, CO
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 14, 2013 NEW

The hotel was on the U1, so very easy to get everywhere. Great beds and amenities, but restaurant was over priced. Would definitely stay there again. Nice to be outside the crowds, but close to Danube and other attractions.

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Valley du Loir
Top Contributor
74 reviews 74 reviews
44 hotel reviews
Reviews in 48 cities Reviews in 48 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed May 11, 2013

I stayed at the Arcotel for 8 days whilst at a conference at the VIC – so convenient. I had a room overlooking the busy main road and, even though I’m a light sleeper, the rooms are sound proofed and I didn’t hear any traffic or any noise from neighbouring rooms. The bed was very comfortable and the room and... More

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Riyadh, Saudi Arabia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed May 9, 2013 via mobile

Good hotel if you have a conference or meeting or if u want just to relax away from city noisy Far from city center but close to train station infront of horel u reach through subway beside hotel Wifi free and good Clean Staff very helpfull Lounge is comfortable for relaxing time i dont like this hotel because irs far... More

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ARCOTEL_Kaiserwasser, Leiter Gästebetreuung at Arcotel Kaiserwasser, responded to this review
May 10, 2013

Dear Guest, many thanks for your feedback. We are glad that you enjoyed your stay at the ARCOTEL Kaiserwasser and look forward to welcoming you again in Vienna! Christoph Schwabl Guest Relations Manager More

Geneva, Switzerland
Top Contributor
70 reviews 70 reviews
52 hotel reviews
Reviews in 49 cities Reviews in 49 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed May 5, 2013

This is the second time that I stayed here, because of its location opposite VIC, but will next time go to another hotel closeby. This is mainly because I had bad experience with the front desk staff. When I arrived, I was the only guest, and had to wait close to 10 minutes before I was attended to by one... More

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See 4 more reviews by BarbaraNairobi for Vienna
ARCOTEL_Kaiserwasser, Leiter Gästebetreuung at Arcotel Kaiserwasser, responded to this review
May 10, 2013

Dear Madam, thank you very much for your detailed feedback and we were happy to welcoming you again in our ARCOTEL Kaiserwasser. We are very sorry for all circumstances and misunderstandings. We will certainly follow up this point of criticism and train our staff again. We also would like to give you some information for your next stay in our... More

Kilkenny, Kilkenny, Ireland
1 review
4 of 5 stars Reviewed May 1, 2013

myself and my sister stayed here and shared a twin room. My sister chose this hotel for a course at work so more of a business visit for her. I found the hotel to b very clean and impressive looking. Our room was a little on the small side but overall a very enjoyable place to stay. Being so close... More

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ARCOTEL_Kaiserwasser, Leiter Gästebetreuung at Arcotel Kaiserwasser, responded to this review
May 10, 2013

Dear customer, many thanks for your positive feedback. We are glad that you enjoyed your stay at the ARCOTEL Kaiserwasser and look forward to welcoming you again in Vienna! Your ARCOTEL Kaiserwasser Team More

Cluj-Napoca, Romania
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 1, 2013

I had an overall pleasant experience. The room was nice and clean and the staff was very friendly and helpful. It's not so close to the center of the city, but the metro station is just across the street from the hotel entrance. The parking is quite expensive, but there is a parking space outside the hotel, which you can... More

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tehran
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 7, 2013

we were in arcotel for 4days and had really good times there. very clean and beatiful rooms,lobby and bar, good breakfast, excellent view to the lake, nice place for walking around the hotel near the river, helpful frontdesk, great location te reach metro and bus stations, near UN buildings. they also prepared for us a fast breakfast pack because we... More

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See 5 more reviews by behroozbeyk for Vienna
ARCOTEL_Kaiserwasser, Guest Relations Manager at Arcotel Kaiserwasser, responded to this review
April 9, 2013

Dear client, many thanks for your positive feedback. We look forward to welcoming you soon again at the ARCOTEL Kaiserwasser. Best regards, the ARCOTEL Kaiserwasser team More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2013

We are very satisfied with staying in this hotel. Room was very clean and cozy with a view to the lake. Nothing was missing. Great location near to the metro station . Staff was very professional and helpful.I would recommend it.

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ARCOTEL_Kaiserwasser, Leiter Gästebetreuung at Arcotel Kaiserwasser, responded to this review
March 31, 2013

Dear 'Milena L', thank you very much for your kind review. It is a great pleasure to read that you enjoyed your stay with us. It would be a great pleasure to welcome you back at the ARCOTEL Kaiserwasser in the near future! Kind regards, CHRISTOPH SCHWABL Guest Relations Manager More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 28, 2013 via mobile

Stayed a few times food OK but limited and expensive. Staff friendly Good WiFi in rooms but grottoes down but you are told this so fair enough. Great connection tube across the road. All in all I would recommend it.

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Additional Information about Arcotel Kaiserwasser

Also Known As:
Arcotel Kaiserwasser Hotel
Arcotel Kaiserwasser Vienna
Arcotel Kaiserwasser Hotel Vienna
Address: Wagramer Strasse 8, Vienna 1220, Austria
Region: Austria > Vienna
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#62 Luxury Hotels in Vienna
#65 Business Hotels in Vienna
Price Range: $
Hotel Class:4.5 star (4.5*)
Reservation Options:
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Arcotel Kaiserwasser
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