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Arcotel Kaiserwasser

#104 of 365 Hotels in Vienna
Certificate of Excellence
Wagramer Strasse 8, Vienna 1220, Austria
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Arcotel Kaiserwasser
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Arcotel Kaiserwasser
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429 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Madeira, Portugal
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel room was confortable but a little bit dated. The area is far away from the center of Vienna and in the middle of busy and poluted streets. The Asian reception lady was very helpful on printing my boarding passes. Staff was generally very polite. The greatest downfall though was the dinner served to the group on the day... More 

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Coquitlam, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very clean, large room, great staff and the breakfast was awesome!!! We were only there for two nights but thoroughly enjoyed it. The access to the subway and the hop on / hop off bus was easy. The staff was friendly and helpful. My husband and I would definitely stay here again

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Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

A really bad experience. Double room = 2 beds put together. Not comfortable at all sleeping like this. Internet = Wi-fi needed log-in every time you turned the phone/pc on and the log-in process meant that you have to put your room number, day of birth, mounth of birth, year of birth...probably foot size too. Every time! Really annoying and... More 

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College Station, Texas
Level Contributor
34 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here on business recently. From the moment I checked , I was very pleasantly surprised by the quality. I has access to the executive lounge which was a nice oasis on the 15th floor. There was complimentary snacks, coffee, fruit, etc., in this lounge. I found the offerings in the morning was sufficient for a healthy breakfast. This... More 

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Solihull, United Kingdom
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Sharp and snappy reception and check in. With a lot of work from the nearby conventions this hotel gets busy but the staff cope efficiently with the day to day running. Great rooms, restaurant and plenty of secure parking. A short walk to the metro to access the centre of Wien and you are ready to enjoy the delights that... More 

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Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 15, 2015

I've been here during a recent business trip. The hotel is very good: clean, quiet and big room. The hotel has all the facilities: restaurant, fitness, sauna. I did not have opportunities to eat to the restaurant but it seems good. But the most positive aspect is the location: very nice close to parks, to lake and Donau river and... More 

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ARCOTEL_Kaiserwasser, Front Office Manager at Arcotel Kaiserwasser, responded to this review

Dear Mr. Vincenzo, thank you very much for taking the time to give us your feedback. We are glad to hear that you enjoyed the location of our hotel and its surroundings as well as your quiet and big room. We are looking forwards welcoming you again at the ARCOTEL Kaiserwasser and maybe you have the next time the opportunity... More 

Udine, Italy
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 2, 2015

Great hotel. The room was very clean and spacious and the staff was so cute. The hotel is located in a fabulous position. Only 2 min. from the underground station (U1) and the area is ok also to come back to home late in the night. I've spent 3 days in Vienna and when I'll come back to this beautiful... More 

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London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 30, 2015

Booking an Executive Suite gave us the bonus of having access to the Executive Lounge, where free delicious snacks and free mini bar were constantly refilled, a big screen tv, comfortable seating and access to a computer with internet. Also included was a hydro massage. The real treasure was the private roof top, where we had an incredible view over... More 

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ARCOTEL_Kaiserwasser, Front Office Manager at Arcotel Kaiserwasser, responded to this review

Dear guest, thank you very much for taking your time to give us a great feedback like yours. Words like that are big motivations for our team. We are glad to read, that you were satisfied with the whole stay at the ARCOTEL Kaiserwasser, especially with our executive offer which includes our lounge with free snacks and drinks, our friendly... More 

Dublin, Ireland
Level Contributor
84 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed May 27, 2015

Stayed here for a conference in May. The hotel is very clean, the staff are very helpful and the breakfast was really good. There is an executive suite that you can pay a little extra for and I would recommend this. I would definitely recommend this hotel and would stay here again.

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Singapore, Singapore
Level Contributor
55 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed May 16, 2015

Arcotel Kaiserwasser is located near the Vienna convention Centre and UN building. There are a few hotels in the area including the new Melia hotel which is closer to Restaurants and the subway line. For a business stay, the Arcotel is a decent, spacious and clean hotel with a nice breakfast spread. The outdoor dining patio right beside a small... More 

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