We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Arcotel Kaiserwasser

#99 of 364 Hotels in Vienna
Certificate of Excellence
Hotel website
Wagramer Strasse 8, Vienna 1220, Austria
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Arcotel Kaiserwasser
Professional photos View all
Browse nearby
Arcotel Kaiserwasser
Add Your Review

400 reviews from our community

Traveler rating
    143
    199
    44
    10
    4
See reviews for
34
128
26
139
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (400)
  • Mar-May only
    (87)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (104)
  • Dec-Feb only
    (101)
All months
Bailly France
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This time the convention was in Vienna Austria center and the hotel is in 5 min. walking distance. The hotel is correct, the rooms are nice,again I asked for a room on the other side of the street,,as I am very very sensible to noise and I like to open the windows. Breakfast is excellent. A lot of variety of... More 

Was this review helpful? Yes
San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Arcotel Kaiserwasser is a nice comfortable hotel that is priced well. Don't expect an opulent, Ritz Carlton experience, but it is a very comfortable, quiet, and clean hotel. The hotel is not located in the most convenient area, but it is a very short walk to the train and Taxis are easy to obtain. For a business trip, I... More 

Was this review helpful? Yes
Belgrade, Serbia
Top Contributor
83 reviews 83 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have been several times before, in this hotel, and its location is nice, because you can easy catch U-bahn, and come directly to the city center, or for example to go to Donauzentrum if you are about shopping. Price is affordable, having in mind Vienna average. Internet is working perfectly. Rooms are clean and spacey enough. However, it is... More 

Was this review helpful? Yes
Grosuplje, Slovenia
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Hotel is just across the street from the United Nations complex in Vienna. It is clean, spacious, quiet and has a very solid breakfast buffet. I have had the room on the street side of the building, but did not had any problem with the sounds from the street. TV set is very small, but I usually only listen to... More 

Was this review helpful? Yes
Aktau, Kazakhstan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

Very nice hotel located near the Vienna International Center and U-ban station. Excellent service, very good location, very good restaurant at ground floor of hotel. Hotel is very clean and comfortable as for business as for family visits.

Was this review helpful? Yes
Contributor
17 reviews 17 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 5, 2015

The complete entourage is simply stunning: marble and clean area's. Dinner in the pub is good and very reasonably priced. The rooms are spacious, clean and modern. Only very small drawback is that you have to shift the complete coffee tray before you can use it. Pricing of the hotel is definitely worth the stay!

Was this review helpful? Yes
Solana Beach, California
Contributor
20 reviews 20 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 27, 2015 via mobile

Stayed several nights with a large group. Very helpful staff, nice large rooms and fabulous breakfast! Loved the giant gingerbread house in the lobby! Main fault with room was very poor lighting in the area for suitcases: could barely see colors of (dark) clothing, but no place else to put the luggage. The in-room wi-fi was a little spotty, but... More 

Was this review helpful? Yes
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 25, 2015

I've stayed at this hotel during the New Years Eve and I must say that the experience was not that spectacular. Firstly, we received a smoking room even though we asked for a non-smoking one. After discussing with the receptionist she was kind enough to move us to a new non-smoking room. Furthermore, when we checked-in a 100 euro deposit... More 

Was this review helpful? Yes
ARCOTEL_Kaiserwasser, Ass. Front Office Manager at Arcotel Kaiserwasser, responded to this review

Dear Alex, thank you very much for taking the time to share your feedback. We really do apologize for the inconveniences regarding the smoking room. Concerning the deposit, usually the authorization on the credit card is automatically cancelled on the day of check out. In your case we are very sorry for the occurred discomfort. Nevertheless we would be happy... More 

Bangkok, Thailand
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 19, 2015

This hotel is situated on the opposite site of the road where the Vienna International Centre, UN, is located. I can just walk under a tunnel and reach the building in 7 minutes. The hotel is also close the VIC station so it's convenient to commute into city centre. The breakfast at the hotel provides variety of food, compared to... More 

Was this review helpful? Yes
Waterloo, Canada
Contributor
14 reviews 14 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 17, 2015

I travel to Vienna regularly and stay at this hotel for work, as it is directly beside the Vienna International Centre, UN Vienna, and other 'international Vienna' bodies. It is perfect for all of these. Free wifi, a good breakfast (which you book or pay for separately), and in-room coffee maker. If you come as tourists and want a hotel... More 

Was this review helpful? Yes
ARCOTEL_Kaiserwasser, Ass. Front Office Manager at Arcotel Kaiserwasser, responded to this review

Dear guest, thank you very much for the great review of our hotel. We are glad to read, that you enjoyed our location, the free wifi and the good breakfast buffet. It makes us also very happy, that you were satisfied with our rooms and the reasonable rates. We are looking forward to welcome you again in our hotel soon!... More 

Questions? Get answers from hotel staff and past guests. Ask a question

146 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (127)
Viewed
Hotel & grounds (16)
Viewed
View from room (10)
Viewed
Room/suite (42)
Viewed
Bathroom (13)
Viewed
Dining (6)
Viewed
Business center/function rooms (2)
Viewed
Other (38)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Room/suite (6)
Viewed
Dining (3)
Viewed
Hotel & grounds (4)
Viewed
View from room (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question