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Arcotel Kaiserwasser

#98 of 364 Hotels in Vienna
Certificate of Excellence
4.5 of 5
Wagramer Strasse 8, Vienna 1220, Austria
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Best prices for: 1 room 1 guest
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Arcotel Kaiserwasser
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Arcotel Kaiserwasser
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403 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ljubljana, Slovenia
Top Contributor
108 reviews 108 reviews
25 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I have chosen it because of the vicinity to the Austria International Centre (Congress center), which is "just across the street"; (you have to use the underpass, and it is about 5 minutes walking distance). Also across the road is the underground station Kaiserwasser. There are less than 10 min to Stephan's Cathedral, and the trains seem not to be... More 

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Bailly France
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This time the convention was in Vienna Austria center and the hotel is in 5 min. walking distance. The hotel is correct, the rooms are nice,again I asked for a room on the other side of the street,,as I am very very sensible to noise and I like to open the windows. Breakfast is excellent. A lot of variety of... More 

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San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Arcotel Kaiserwasser is a nice comfortable hotel that is priced well. Don't expect an opulent, Ritz Carlton experience, but it is a very comfortable, quiet, and clean hotel. The hotel is not located in the most convenient area, but it is a very short walk to the train and Taxis are easy to obtain. For a business trip, I... More 

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Belgrade, Serbia
Top Contributor
87 reviews 87 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed March 8, 2015

I have been several times before, in this hotel, and its location is nice, because you can easy catch U-bahn, and come directly to the city center, or for example to go to Donauzentrum if you are about shopping. Price is affordable, having in mind Vienna average. Internet is working perfectly. Rooms are clean and spacey enough. However, it is... More 

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Grosuplje, Slovenia
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 7, 2015

Hotel is just across the street from the United Nations complex in Vienna. It is clean, spacious, quiet and has a very solid breakfast buffet. I have had the room on the street side of the building, but did not had any problem with the sounds from the street. TV set is very small, but I usually only listen to... More 

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Aktau, Kazakhstan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

Very nice hotel located near the Vienna International Center and U-ban station. Excellent service, very good location, very good restaurant at ground floor of hotel. Hotel is very clean and comfortable as for business as for family visits.

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Contributor
18 reviews 18 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 5, 2015

The complete entourage is simply stunning: marble and clean area's. Dinner in the pub is good and very reasonably priced. The rooms are spacious, clean and modern. Only very small drawback is that you have to shift the complete coffee tray before you can use it. Pricing of the hotel is definitely worth the stay!

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Solana Beach, California
Contributor
20 reviews 20 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 27, 2015 via mobile

Stayed several nights with a large group. Very helpful staff, nice large rooms and fabulous breakfast! Loved the giant gingerbread house in the lobby! Main fault with room was very poor lighting in the area for suitcases: could barely see colors of (dark) clothing, but no place else to put the luggage. The in-room wi-fi was a little spotty, but... More 

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Senior Contributor
22 reviews 22 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 25, 2015

I've stayed at this hotel during the New Years Eve and I must say that the experience was not that spectacular. Firstly, we received a smoking room even though we asked for a non-smoking one. After discussing with the receptionist she was kind enough to move us to a new non-smoking room. Furthermore, when we checked-in a 100 euro deposit... More 

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ARCOTEL_Kaiserwasser, Ass. Front Office Manager at Arcotel Kaiserwasser, responded to this review

Dear Alex, thank you very much for taking the time to share your feedback. We really do apologize for the inconveniences regarding the smoking room. Concerning the deposit, usually the authorization on the credit card is automatically cancelled on the day of check out. In your case we are very sorry for the occurred discomfort. Nevertheless we would be happy... More 

Bangkok, Thailand
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 19, 2015

This hotel is situated on the opposite site of the road where the Vienna International Centre, UN, is located. I can just walk under a tunnel and reach the building in 7 minutes. The hotel is also close the VIC station so it's convenient to commute into city centre. The breakfast at the hotel provides variety of food, compared to... More 

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