We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 366 Vienna hotels

Arcotel Kaiserwasser

4.5 of 5 Hotel   |   Wagramer Strasse 8, Vienna 1220, Austria
Hotel amenities
Arcotel Kaiserwasser
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Arcotel Kaiserwasser to your Saves list
Ranked #100 of 366 Hotels in Vienna
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Moratin5 London, United Kingdom
Write a Review

361 reviews from our community

Traveler rating
    131
    177
    39
    10
    4
See reviews for
28
116
25
123
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (361)
  • Mar-May only
    (79)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (103)
  • Dec-Feb only
    (71)
All months
London, United Kingdom
Top Contributor
71 reviews 71 reviews
28 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for a conference, and the hotel was very good in all respects. The rooms were perfectly adequate, although the red leather upright corner chair was a little strange, and the TV screen was small by modern standards. The bar in the lobby was fine, and I have never before come across a Happy Hour that starts at... More

Was this review helpful? Yes
ARCOTEL_Kaiserwasser, Leiter Front Office at Arcotel Kaiserwasser, responded to this review

Dear Guest, thank you for taking your time to give us such a good feedback. We are glad, that you have chosen the ARCOTEL Kaiserwasser for your stay in Vienna and that you were satisfied in all aspects. Concerning the TV in the room, we are changing them step by step to newer models and we have already forwarded your... More

kiryat mozkin
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2014

It was excellnt hotel ,nice poroperty to stay. Near to every thing, metro station is very very near and esy to go to the center of vienna.good location from airport to and back to the hotel are esay. Quite place,wonderful team,very helpful,and very convenient. The room are very very clean,very good sleeping. The team of the reception excellent,welcoming. The berakfast... More

Was this review helpful? Yes
ARCOTEL_Kaiserwasser, Ass. Front Office Manager at Arcotel Kaiserwasser, responded to this review

Dear guest, thank you very much for taking time to give us such a great feedback! We are happy to read, that you enjoyed your stay at the ARCOTEL Kaiserwasser! It makes us also glad to hear, that you were satisfied with our employees. Of course we also forwarded your great feedback to our colleagues. We are looking forward to... More

Stratford-upon-Avon, United Kingdom
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 30, 2014

Enjoyed our stay ,Staff very helpful,Room greats and upgrade to free minibar and lounge was not expected.Great for train into Centre of Vienna just across the road. Cons,only one,breakfast expensive at 22 euro. Think alternatives choices would be sensible

Was this review helpful? Yes 1
Charlotte, Vermont
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 24, 2014

The staff went above all expectations during our recent emergency. A wonderful group of very helpful young people. Breakfasts were great. Nice neighborhood. Very convenient to all transportations. Would recommend this hotel to anyone traveling for business or pleasure.

Was this review helpful? Yes 1
ARCOTEL_Kaiserwasser, Manager at Arcotel Kaiserwasser, responded to this review

Dear Guest We thank you for your honest feedback and your open words. Furthermore we are glad to hear that you were satisfied with our staff and service. Your warm words we forwarded already to our staff. We hope we can welcome you again in our hotel as soon as possible. Kind regards from Vienna Your ARCOTEL Kaiserwasser Team More

Kuwait City, Kuwait
Top Contributor
104 reviews 104 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed September 22, 2014

I enjoyed my stay at Arcotel. This is a nice quite hotel, with good facilities, well connected metro station for VIc is connected via underpass 1 minute walk. Near to river excellent location and nice property to stay.

Was this review helpful? Yes
Melbourne Beach, Florida
Top Contributor
79 reviews 79 reviews
32 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed August 31, 2014

Arrived via a Danube bike trip- this was the last pre- arranged hotel. I would classify this as an average hotel- the rooms an the bathrooms could use an update - the read leather/ pleather seems dated. The breakfast was nice, nothing fancy- as they need to feed a lot of people. Overall the hotel is clean and the staff... More

Was this review helpful? Yes
ARCOTEL_Kaiserwasser, Manager at Arcotel Kaiserwasser, responded to this review

Dear guest We thank you that you took the time to give us your feedback. We are glad to hear that you were satisfied with our staff and we forwarded your warm words already. Your suggestions regarding some renovations we will also keep up and work on it. We hope we can welcome you again in our hotel. Maybe on... More

Senior Contributor
24 reviews 24 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 30, 2014

This hotel has a pleasant, modern? interior, however there is not much around the hotel itself. It's is however conveniently located across the road from the metro station, so it only takes 10 minutes or less to get to the centre of Vienna. The bar downstairs offers €5 cocktails from 10-12, great value for money. Internet was a reasonable speed,... More

Was this review helpful? Yes
ARCOTEL_Kaiserwasser, Manager at Arcotel Kaiserwasser, responded to this review

Dear Guest We thank you for your open and honest feedback and would like to inform you that we forwarded your suggestions already to our management. Right now we can say that we will change the internet system in our hotel for the future. As well we will rework our executive offer. We hope on your next time in our... More

Belgrade, Serbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 6, 2014

We spent 5 nights in Arcotel Kaiserwasser Hotel in Vienna for New Year's 2012/2013. Location of the Hotel is remote from the city center, but in excellent neighbourhood (UN Center, a lot of new and modern buildings). Just across the street there is a Metro station that get's you to Stephan's Platz in 7-10 minutes. This Metro line crosses the... More

Was this review helpful? Yes
Charleston, South Carolina
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 27, 2014

This was our last hotel on our cycling trip from Passau to Vienna. Loved this hotel for many reasons. We were so thankful to have the air-conditioning since it was very hot in Vienna. The room is very large for a European hotel. Big bathroom that is divided into two rooms. There is a nice large desk/table area and extra... More

Was this review helpful? Yes 1
ARCOTEL_Kaiserwasser, Manager at Arcotel Kaiserwasser, responded to this review

Dear guest We thank you for your honest feedback and we are glad to hear that you were satisfied during your time in our hotel. Your comment regarding one of our staff member was already part of an intern meeting to improve our service. We hope we can welcome you again as soon as possible. Kind regards from Vienna Your... More

Mumbai
Top Contributor
105 reviews 105 reviews
79 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed July 12, 2014

We stayed here for four nights as part of a group tour so can't comment on whether it was good value for money, but it was such a pleasure to stay in a real four-star hotel after the one in Salzburg that claimed to be four-star, but had none of the facilities that we experienced here, such as tea-and-coffee-making facilities... More

Was this review helpful? Yes
ARCOTEL_Kaiserwasser, Manager at Arcotel Kaiserwasser, responded to this review

Dear Guest We thank you for your honest feedback and we are glad to hear that you felt comfortable in our hotel. This shows us that we are on the right way. Your positive words we forwarded already to our staff. We are looking forward to welcome you again in our hotel during your next time in Vienna. Kind regards... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Arcotel Kaiserwasser? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Arcotel Kaiserwasser

Address: Wagramer Strasse 8, Vienna 1220, Austria
Location: Austria > Vienna Region > Vienna
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Arcotel Kaiserwasser 4.5*
Number of rooms: 282
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Priceline, Agoda, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Arcotel Kaiserwasser reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Arcotel Kaiserwasser Vienna
Arcotel Kaiserwasser Hotel Vienna

133 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (115)
Viewed
Bathroom (11)
Viewed
Room/suite (32)
Viewed
Hotel & grounds (12)
Viewed
Dining (6)
Viewed
View from room (2)
Viewed
Business center/function rooms (2)
Viewed
Other (50)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (4)
Viewed
Dining (3)
Viewed
View from room (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay