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Fleming's Hotel Wien-Westbahnhof

Neubauguertel 26-28, Vienna A-1070, Austria
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Fleming's Hotel Wien-Westbahnhof
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Fleming's Hotel Wien-Westbahnhof
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561 reviews from our community

Traveler rating
    195
    248
    73
    29
    16
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53
264
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112
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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  • Turkish first
  • Any
English first
  • All months
    (561)
  • Mar-May only
    (111)
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    (175)
  • Sep-Nov only
    (147)
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Kent
Top Contributor
60 reviews 60 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed yesterday NEW

I have not stayed here since 2011 when a gunman walked in off the street and the staff left my colleague in reception while they ducked behind the counter. At least the hotel gave us free beer! I guess this isn't the hotels fault but as you can imagine I have not rushed back. I now wish I hadn't. I... More 

Was this review helpful? Yes
Budapest, Hungary
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The main purpose of our trip was shopping and a concert in the Stadthalle. This hotel is very close to Westbanhof, to Concert arena and also to the Mariahilfer strasse, all within short walking distance. The hotel is well equipped, the room decoration is modern. I read from some reviewers that the in the room shower is just for saving... More 

Was this review helpful? Yes
flemingshotels, Manager at Fleming's Hotel Wien-Westbahnhof, responded to this review

Dear Katalin L, thank you very much for your great reply and feedback – you’ve overall enjoyed your stay with us, this makes us happy! Would be nice to welcome you back to our hotel one day, in the meanwhile we remain, with best regards, Caroline Müller & the team of the Fleming’s Hotel Wien-Westbahnhof More 

1 review
3 of 5 stars Reviewed 1 week ago

I want to recommend the hotel and the services - including the food. It is very good positioned close to the Western station of Vienna, Westbahnhof. But the lock system to the rooms is terrible and several of us had to ask for help in the reception. Beside that, its a full recommendation from my side.

Was this review helpful? Yes
flemingshotels, Manager at Fleming's Hotel Wien-Westbahnhof, responded to this review

Dear Gert M, thank you very much for your open words and your positive feedback. We are so sorry for the inconveniences with our locking / key system – we are completely aware of it and are looking for a convenient and suitable solution in order to get this done as soon as possible. However, it is great to hear... More 

Malmo, Sweden
Top Contributor
169 reviews 169 reviews
47 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a really nice stay for business as I did - or with family. Very nice rooms and an interesting layout and the breakfast and meeting facilities were excellent. Nice location and very friendly staff helping out with luggage arriving separately.

Was this review helpful? Yes
flemingshotels, Manager at Fleming's Hotel Wien-Westbahnhof, responded to this review

Dear Jonah H, we thank you a lot for your great recommendation and feedback – great to hear that you’ve overall enjoyed your stay with us. We would love even more if you decide to stay with us again upon your next visit to our beautiful city  Best regards in the meanwhile, Caroline Müller & the team of the... More 

Shiraz, Iran
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very clean and quite modern hotel. Good breakfast for a four star hotel, although if you are an egg&bacon fan, you should order it separately. Staff very friendly and helpful. Close to metro and train station and main shopping district is in walking distance. Average size room, but comfortable with a see through shower. In my view the shower in... More 

Was this review helpful? Yes 2
flemingshotels, Manager at Fleming's Hotel Wien-Westbahnhof, responded to this review

Dear poya I, thank you very much for your feedback and your great recommendation – we are really happy that you’ve enjoyed your stay with us that much. Should you come back to Vienna, it will be our pleasure to welcome you back. Best regards in the meanwhile, Caroline Müller & the team of the Fleming’s Hotel Wien-Westbahnhof More 

Hants, UK
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staying at the Flemings on business trip because of good deal on comparison websites and close to 50m pool at Stadhallenbad, 600m away. Described as a boutique hotel, which in this case means glass shower cubicle in middle of bedroom (presumably so your partner can watch you scrubbing your dangly bits), a single quilt on a double bed, one pillow... More 

Was this review helpful? Yes
flemingshotels, Manager at Fleming's Hotel Wien-Westbahnhof, responded to this review

Dear PaulGRead, thank you very much for your feedback and your open words. We are really sorry that you did not like our bed /mattress, however, you will certainly understand that we do not have a vast choice of different mattresses in the hotel that we can offer for every taste – therefore, our receptionist could really do nothing to... More 

houston
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The breakfast and the underground were the main reasons for our selection of this hotel. From Westbahnoff it was a straight shot across to city center.Breakfast was all that we had hoped for. Made to order eggs and bacon besides what was in the buffet. Capuchino's, latte's, expresso's, all included. Drinks in room minibar included also. Very nice surprise.

Was this review helpful? Yes
flemingshotels, Manager at Fleming's Hotel Wien-Westbahnhof, responded to this review

Dear Bill C, thank you very much for your feedback – we are really happy to hear that you’ve totally enjoyed your stay with us and were highly satisfied with the services and quality offered here in our hotel. Should you be back in our beautiful city one day, it would be great to welcome you again at our property.... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Nice hotel, good location. The front desk people could not have been more unhelpful and rude. They didn't offer city maps and when we a recommendation for a restaurant they said they didn't know any. Slow service at the front desk as well, they chat amongst themselves before helping you.

Was this review helpful? Yes 1
flemingshotels, Manager at Fleming's Hotel Wien-Westbahnhof, responded to this review

Dear Megannnnnnnn, thank you very much for your feedback and for forwarding your experience to our attention. We are very sorry that you were not satisfied with our reception staff, I will certainly immediately take care of that problem. I am a little bit amazed since we have city maps in several languages complimentary available at the Front Desk and... More 

Hong Kong, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Fleming's is conveniently situated near the Westbahnof. The room is clean, modern and comfortable while the transparent glass shower which is in the middle of the room may not be suitable for all the travelers (e.g. friends or family). It is highly recommended to ask hotel staff in advance. The breakfast has a large variety and lot of delicious pastries... More 

Was this review helpful? Yes 2
flemingshotels, Manager at Fleming's Hotel Wien-Westbahnhof, responded to this review

Dear TAKO_KK, thank you very much for your great review and the positive feedback – it is highly appreciated that you took you time to note this down and let us know! Hopefully we will be able to welcome you back soon and we remain in the meanwhile, with best regards from Vienna, Caroline Müller & the team of the... More 

Montevideo, Uruguay
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 17, 2015

I chose this hotel because it was located next to Westbahnhof, and we were really pleased with it. Staff was really friendly, breakfast very good. It was quite cold outside so we dinned at the hotel's restaurant, and we were also quite pleased by the excellent service, dedication and quality. I would certainly choose it again

Was this review helpful? Yes 2
flemingshotels, Manager at Fleming's Hotel Wien-Westbahnhof, responded to this review

Dear vet71, thank you very much for your great feedback and for taking your time to note it down. It is really great and very motivating to hear that you’ve enjoyed your stay with us and were satisfied with the services and quality offered. Would be great to welcome you back again soon! Best regards in the meanwhile, Caroline Müller... More 

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