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All 368 Vienna hotels

Pension Excellence

4.0 of 5 Hotel   |   Alser Strasse 21, Vienna 1080, Austria (Alservorstadt)
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Ranked #276 of 368 hotels in Vienna
A recent review
4 of 5 stars reviewed 4 weeks ago
GARIBALDy Birmingham, United Kingdom
  • Overview
  • Reviews (31)
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31 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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English first
Birmingham, United Kingdom
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have been to this hotel in two different times. Very centrally located although maybe not be extremely visible at first. Room are nothing special, fairly large and clean. Staff members very friendly and large breakfast served in the morning. Not bad for a short stay!!!

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Devon, UK
Top Contributor
124 reviews 124 reviews
31 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed November 23, 2013

This hotel is in a good location within walking distance of the centre of Vienna and close to both train and tram stops. The hotel itself is just a floor of a larger building and although there is a sign on the street you can easily miss it so make sure you have good directions. My room was reasonable, the... More

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Pikesville
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 30, 2013

Pension Excellence is a great place for the big group of friends or big family that needs several rooms. Every evening after whole day in the city our company of 12 could have late tea party in the lobby/breakfast area; very friendly staff let us use tea pots, cups, utensils. Breakfast was good, coffee/cappuccino - excellent. Clean rooms. Computers with... More

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Senior Contributor
22 reviews 22 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 27, 2013

Me and a friend stayd 5 night , it's a great location just 5 minutes from the Rathaus , and from burghteater , the stop of tram it's just in front of the door number 43 our 44 . The staff is very helpful the rooms are good but they don't have aircondicon we need to ask for a fun... More

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Calgary, Canada
Top Contributor
82 reviews 82 reviews
29 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed June 20, 2013

The hardest part was actually locating the Hotel. GPS said it was within 50m but physically hard to find as only a nondescript front door with a relatively small sign above, very hard to see with all the traffic. Having found the front door it was a equally hard to find reception again a small sign pointing up the steps... More

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Top Contributor
177 reviews 177 reviews
69 hotel reviews
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed January 20, 2013

A bit outside center you find this Pension at 3'rd floor in a place you would not search for a hotel. Rather simple rooms - bed is OK - pillow not so good. I was there in winter - and no heating problem. But no A/C in the room. The WiFi functions OK in the lobby/breakfast area - but not... More

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Perth, Australia
Top Contributor
86 reviews 86 reviews
61 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed August 27, 2012

Main problem with this hotel is its location. Away from the town center and next to a main road, which is EXTREMELY noisy. There was no A/C in the room - hotel is advertised as having ''general A/C'' on booking.com, but the only place they had A/C was in the dining room. Our room faced onto the main street and... More

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Leuven, Belgium
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 18, 2011

Well, we were staying for 2 days! Room was big! But it was so much minuses ! ((( - there weren't so much water and it was too cold water! - all stuff (bed, bathroom and ext) was really old! - in room was too hot when we arrive - too nosy during night, and doesn't matter is your windows... More

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Varna
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 27, 2011

First of all, this is not a separate building-hotel, like you most likely expect. It’s situated on the 2-nd and 3-rd floor of an office-building, so it’s a bit difficult to find it. In fact, there’s no lobby, the reception-desk is on the 3-rd floor. You need instructions to find the garage and a remote control to open it, and... More

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Vienna, Austria
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 6, 2011

This hotel looks nothing like you see online. The carpets in the hallways or rooms are incredibly felthy, chairs are torn, and extremely noisy rooms. Wireless internet is not free and I wasn't sure how safe it was. Don't fall in the trap of "affordable", you get what you pay for, or even less in this case. Run

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Additional Information about Pension Excellence

Address: Alser Strasse 21, Vienna 1080, Austria
Location: Austria > Vienna Region > Vienna > Alservorstadt
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pension Excellence 4*
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Also Known As:
Excellence Hotel Vienna

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Amenities

Bar / Lounge Free Parking Room Service Airport Transportation
Hotel Style
#147 Luxury Hotel in Vienna
Hotel Class
Number of rooms
27

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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