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Alibi Hostel

Certificate of Excellence
Wilhelm Exner-Gasse 4, Vienna 1090, Austria
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1 room 1 adult
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Alibi Hostel
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63 Reviews from our TripAdvisor Community

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Oslo, Norway
1 review
1 of 5 stars Reviewed September 8, 2015

Terrible service. When we came to vienna, they told us that they were overbooked, and they didnt even helped us to find a new hostel. We didnt got our money back either. Also tried to Mail them afterwords hoping to get our money back, but they didnt even answer. We stayed at many hostels, and we have never experienced something... More 

Helpful?
Thank Cathrine H
Level Contributor
5 reviews
1 of 5 stars Reviewed September 4, 2015 via mobile

I had booked a room for some days in Vienna, and was really looking forward see the city. This hostel ruined my whole stay. I came late into the hostel, were I found out that they were overbooked. They said I would get my money back on my account within few days, but i have never recieved them. Very bad... More 

Helpful?
Thank Fredrik E

Travelers are raving about these Vienna hotels

Level Contributor
3 reviews
1 of 5 stars Reviewed September 4, 2015 via mobile

We came to this hostel after a very long trip from the train station. Took us way more time than they said it would take. Very hard to find. When we finally found it(and we came late in the evening), they said they were double booked- and they neither helped us to get a new place to stay or gave... More 

Helpful?
Thank Camilla K
2 reviews
4 of 5 stars Reviewed August 31, 2015

Great place for the price, friendly staff, great location not too far from the center and close to the Tram and its clean. But the internet is totally useless even in the ground floor. There is a luggage room but without locks

Helpful?
Thank Bilal S
Amsterdam, The Netherlands
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 10, 2015 via mobile

Me and my boyfriend stayed here for 4 nights. We really liked it! The staff was friendly and the room was nice. It was quite big. We also had a private bathroom. There also was a kitchen in the hostel wich everyone could use. Good place to cook and you could use stuff as coffee, tea, salt en oil from... More 

Helpful?
Thank AnoukBe
KatarzynaWilk, Kierownik at Alibi Hostel, responded to this review

Dear Guest. Truly appreciate your review, it is so pleasing to read that we met all expectations and you had a great stay. We really appreciate your top score and beautiful comments.Thank you again and we do look forward to welcoming you once again in the near future. Yours sincerely, Katarzyna Wilk - Manager More 

Nottingham, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 2, 2015 via mobile

Yeah, this hostel is okay. It was affordable, close to a metro station to get you into the city centre, and the rooms were spacious and it was nice to have an ensuite. If you have an iPhone, it'll take around 24 hours for your phone to connect to the wifi. No one seemed to know why this happens, but... More 

Helpful?
Thank Miss_Cecily_Jane
KatarzynaWilk, Kierownik at Alibi Hostel, responded to this review

Thank you for choosing Alibi Hostel for your recent stay in Vienna. We really appreciate that you took the time to send valuable comments about your stay at our hostel. I need to mention that we have already improved our WiFi connection. Looking forward to welcomeíng you soon again. Best regards from Vienna Katarzyna W. Alibi Hostel Manager More 

Moscow, Russia
Level Contributor
86 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed July 26, 2015

The major drawback were troubles with wi-fi, ranging from slow and unstable work to temporary unavailability (in public space; wi-fi is not accessible in the rooms). I stayed there for three nights, and this was not repaired, but rather grew worse. Room was generally fine for a hostel, with three beds and bath&toilet inside. There is no breakfast there, but... More 

Helpful?
Thank Lightestmetal
KatarzynaWilk, Kierownik at Alibi Hostel, responded to this review

Thank you for review our hostel. I’m sorry you had a bad experience. I appreciate your comments about all of aspects that need updating. However I would like to say that we do not share anywhere information that we provide WiFi in rooms or breakfasts. I agree that sometimes there are problems with connection in common area which are caused... More 

Krakow, Poland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 7, 2015

This hostel has a very good location and price. It was nice to have a private room (which looked like a dorm straight out of college) to sleep in for a few nights. Wifi didn't really work ever. It was very, very hot at night. There is no AC and if you get a room on the inside with a... More 

Helpful?
Thank Amy M
KatarzynaWilk, Kierownik at Alibi Hostel, responded to this review

Thank you for review. Unfortunately we do not have an air conditioning in our hostel and during your stay in Vienna the temperature was reaching 35 degree so we understand that even during the night it was quite hard to sleep well. We have also already improved quality of our WiFi connection. I am sure that our staff did not... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed June 9, 2015 via mobile

beautiful place... i stayed there at August and i want to return because it's near the center of Wien. The price of the hostel was really cheap and the room was great.I've never meet such friendly and open-minded staff! they know everything about every sightseeing in Vienna and they appear to be more useful than any travel guide!!! Very clean... More 

Helpful?
Thank Mattia B
Questions? Get answers from hotel staff and past guests. Ask a question

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