One of the attractions of this hotel is that it is a family run business, and not a chain. All of the staff were extremely friendly and helpful regarding local information, and kindly were willing to speak in English. Although it is out of the main centre, the transport links in Vienna are fantastic, and so you rarely wait more... more

Of course you get a minimum of convenience, and the lobby and hall is quite presentable. But everything is old in here. An elevator that you don't want to trust, shabby patchwork furniture in the rooms (and far to much! what do you need two differend styled armchairs and an additional table for in a room which is allready filled... more

Chose this hotel because convenient location near the major train station and metro. As a place to sleep for one night it is acceptable. Service was strange, unprofessional. The hotel does not seem to be well run. Rooms are small and outdated. No specific complaints, but somewhat spooky atmosphere in what I later realised is not the best neighboorhood in... more

The breakfast was not for a 4 star hotel. It's amazing to find bad bread in a Country famous for its breads good quality and variety. Coffee tasted as being prepared hours ago. Only 1 type of juice. The room was small with old curtains and a strange smell. After a shower the floor was always damped. All fashioned toilet.... more

good location of hotel,next to the west railroad station( one of the main railroad stations ) in vienna,close to restaurants,and shopping,location is not the best district in vienna ,but its safe.The hotel is not a 4 star hotel,its a 2.5 star hotel,decor of my room was dated torn curtains,roomok relaxing and clean,i stayed for 4 nights,i was under the impression... more

It is not a four star hotel at all. The room was not clean, I had to move the bad as something falle down, and the dirt under the bad was terrible. The room is noisy, although I got an inner room, but the airventillation system gives a very loud noise. The price is very high for this quality that... more

Reasons not to stay at the Westbahn Hotel Wien: 1) my room smelled like gasoline, 2) the room was not clean, had worry about beg bugs, carpet was very bad, stains on the covers, 3) room was noisy with people running in the halls, 4) when I reported to the desk person that my room smelled like gasoline he said... more

This property sells itself as a 4* "garni" (bed and breakfast hotel) - but in essence it should be no more than 3*. I stayed here for approx 3 weeks on business in Jan 07. Location: Excellent. Right beside the train station and underground and 5 minutes walk from one of the main shopping streets. From a location point of... more

We stayed 2 nights at the end of December. The room was a small box. The room was so small, there was practically no space to walk around the bed. I had to jump over my partner to get to my side of the bed. The first morning, there was no hot water, it must have been used up by... more