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Palais Coburg Hotel Residenz

5.0 of 5 Coburgbastei 4, Vienna A-1010, Austria
Best prices for: 1 room 1 guest
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Palais Coburg Hotel Residenz
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Palais Coburg Hotel Residenz
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53 reviews from our community

Traveler rating
    38
    8
    5
    1
    1
See reviews for
9
16
4
13
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I had stayed at this beautiful hotel three times previously and arranged to come back with my partner. We booked 9 months in advance and were disappointed to get a call a few days before we were due to arrive to explain that the hotel could unfortunately not accommodate us for the first night of our stay. It turned out... More 

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Alexandria, VA
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a lovely hotel on a spectacular property. But we felt that staff and service were alternatively rude and lovely, snobby and kind, thoughtful and dismissive. And we never saw anyone who looked like they were in charge. I cannot recommend the hotel. We felt that they felt we didn't belong. It was almost like we might have the... More 

Was this review helpful? Yes 1
boston,ma
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 18, 2014 via mobile

Just had the pleasure of spending a few days at this beautiful hotel! The staff really can't do enough for its guests. Everyone of them genuinely seem to love their job. Special thank you to the young gentlemen at the outdoor restaurant. Absolute sweetheart. Sorry don't have your name. Had massage in room was best massage I've ever had. Can't... More 

Was this review helpful? Yes 1
coburgWien, Manager at Palais Coburg Hotel Residenz, responded to this review

Dear Ann-Marie! Thank you so much for staying at the Palais Coburg and giving us such a nice feedback. I will pass on your positive words to the whole team. We are glad to hear that you enjoyed your stay in Vienna and really are looking forward to welcoming you again soon as our guest! Kind regards Roland Hamberger General... More 

ibk
Reviewer
4 reviews 4 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed June 22, 2014

We visited the Palais Coburg since December 2013, and we had the first visits no doubt, one of the best in Vienna, highest Standart what is possible, but the last visits gone down. Cleaning personal and cleaning not as we supposed, Missing filled fridge and food in the Mini Bar, Missing filling Cosmetic things, and towels and so on, also... More 

Was this review helpful? Yes 16
Vienna, Austria
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 30, 2014

We arrived in the afternoon. We got a warm welcome and feel like visiting friends. Patrick behind the reception was responsible for this impression. He served as like kings. The suite was nice and all furniture as well as the decoration is very, very good. The location is one of the best in Vienna. The first impression of the Palais... More 

Was this review helpful? Yes 4
coburgWien, Manager at Palais Coburg Hotel Residenz, responded to this review

Dear guest! Thank you very much for your comment about your stay at the Palais Coburg Residenz. We are always happy to get a feedback from our guests. We will take your issues as occasion to discuss it in-house. We hope that we will be able to welcome you again soon! All the best from Vienna, Roland Hamberger General Manager... More 

Jarvso, Sweden
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 27, 2014

I had the opportunity to stay at the Palais Coburg this weekend with 7 friends of mine, and the overall experience was amazing to say the least. We had 4 suites, each one impeccably furbished and the feeling one gets when entering them is simply “Yup, this is a palace”. 3 of the suites had 2 floors and while the... More 

Was this review helpful? Yes 4
coburgWien, Manager at Palais Coburg Hotel Residenz, responded to this review

Dear Mr. Naslund! Thank you so much for staying with us and for taking the time to write this detailed review. I will pass on your pleasure to my whole team. We are so happy to hear that you enjoyed your stay with us and very much hope that we will be able to welcome you again soon! Kind regards... More 

Westchester, NY
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed January 15, 2014

My family and I had a memorable stay here between Christmas and New Years 2006 while visiting family. We received a warm welcome from the doorman and were greeted by the manager upon arrival. We had five suites all of which were tastefully decorated, elegant without overdoing it. The beds had thick down duvets and mattresses that I recall felt... More 

Was this review helpful? Yes
coburgWien, Manager at Palais Coburg Hotel Residenz, responded to this review

Dear guest! Thank you so much for staying with us and giving us feedback about your stay at our hotel. I will pass on your positive words to the team. We are glad to hear that you enjoyed your stay in Vienna and hope that we will be able to welcome you again soon as our guest! Kind regards Roland... More 

Zurich, Switzerland
Top Contributor
116 reviews 116 reviews
28 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed January 3, 2014 via mobile

I visited the restaurant for Xmas, because I thought their brunch would be at the level of the hotel. It was my biggest disappointment. The service is flawless and the place is incredible, but the food was so simple and basic. There wasn't anything special in their menu. I went with other three people and we all left with the... More 

Was this review helpful? Yes 3
Sydney, New South Wales, Australia
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 30, 2013

We visited just prior to the New Years rush and had a few special requests that we sent through to the staff in advance. We were pleased to find they responded quickly and knowledgably and were only too happy to help. This continued upon our arrival, with very personalised service making us feel very welcome indeed. This continued with the... More 

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Additional Information about Palais Coburg Hotel Residenz

Address: Coburgbastei 4, Vienna A-1010, Austria
Location: Austria > Vienna Region > Vienna > Innere Stadt
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Palais Coburg Hotel Residenz 5*
Number of rooms: 33
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Hotel Style:
#15 Spa Hotel in Vienna
#48 Luxury Hotel in Vienna
#89 Business Hotel in Vienna

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