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Palais Hansen Kempinski Vienna

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Schottenring 24, Vienna 1010, Austria
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Palais Hansen Kempinski Vienna
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Palais Hansen Kempinski Vienna
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585 reviews from our community

Traveler rating
    490
    72
    16
    6
    1
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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There are newer reviews for Palais Hansen Kempinski Vienna
See the most recent reviews
Waterville, Maine
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2014

A nice old building, recently renovated into the 21st century. Beautiful and large modern rooms, good food in the restaurants, good drink at the bars, wonderful staff, close but not too close to the bustle of the old city.

Was this review helpful? Yes 1
Cambridge, United Kingdom
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 24, 2014

We stay at Kempinski hotels as they are always good quality and well located for the tourist parts of cities. This hotel had been refurbished recently and everything was beautiful and fresh. We stayed in a mid range room which had a large bed seating area plenty of wardrobe space and a good size bathroom. The shower was really good... More 

Was this review helpful? Yes 3
Top Contributor
56 reviews 56 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 22, 2014

Very friendly staff, good athmosphere, nice service. Rooms are great, perfectly equipped. Great location, the most important places can be reached by foot. Breakfast is perfect, huge variety of fresh food, they prepare eggs and pancakes upon request on site. Wellness area is relaxing and nice.

Was this review helpful? Yes 1
Savannah, Georgia
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 19, 2014

This hotel was the third one we stayed at during our European honeymoon tour. As I stated in the title, this hotel will ruin you for many others! From what I understand, the hotel is only about a year old and I think it is the model for Kempinski's future properties. The lobby is beautiful and grand and the property... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 17, 2014

This was the best hotel I have ever stayed at. The service was immaculate. The breakfast choices were excellent. Rooms were very good sized and had all the facilities you could think about in a hotel. We have a little one and she enjoyed a lot as well during her stay.

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Ljubljana, Slovenia
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 17, 2014

I stayed few days in Hotel on business occasion in April 2014. Hotel is located just 5 minutes walk from city center and easy to reach by car as well. Room was excellent including iPad that can replace all light controls and TV remote. Bathroom is very modern with electronic switches for water in shower and bath. you can choose... More 

Was this review helpful? Yes 2
Sydney, Australia
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 16, 2014

i stayed here in a suite and loved the room it was big and airy and had all the bells and whistles but when i ordered food to the room i was shocked at how high the prices were for what you got like 15 euro for 3 little pancakes

Was this review helpful? Yes 1
Toronto
Top Contributor
121 reviews 121 reviews
40 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed April 15, 2014

The Palais Hansen offers a luxurious hotel stay with big, well-designed rooms (we stayed in a suite) equipped with modern furnishings. The lobby has a spacious, airy feel with an exposed glass-walled elevator that seems to fit in with the overall design. It's a comfortable place to hang out while enjoying a drink and a conversation while still enjoying a... More 

Was this review helpful? Yes 1
Lisbon, Portugal
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 15, 2014

The vienna kempinski stay was memorable for the whole family. We stayed in a deluxe room which added an extra bed free of charge for my son. The rooms are high tech controlled through IPad and touch buttons, placing this hotel in the best tech level I have seen. The breakfast is excellent and the hotel staff are super friendly.... More 

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South Africa
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 14, 2014

We stayed in one of the smaller rooms of the hotel (i.e. not a suite), but still had more than enough space for 2 people. The hotel is obviously very luxurious and the room was nice and clean. The location is good. It's a nice walk to the main sites, definitely not too far, but if you don't want to... More 

Was this review helpful? Yes 3
Markus L, General Manager at Palais Hansen Kempinski Vienna, responded to this review

Dear Sir or Madam, thank you very much for your feedback and that you have taken the time to tell us about your experience at the Palais Hansen Kempinski Vienna. We really appreciate your comments. First of all, I would like to apologize for the lack of service in your room for the one day. We always aim to keep... More 

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Staying in Inner City

Neighborhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.

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