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Palais Hansen Kempinski Vienna

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Schottenring 24, Vienna 1010, Austria
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Palais Hansen Kempinski Vienna
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Palais Hansen Kempinski Vienna
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587 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Burnet, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

Palais Hansen Kempinski was a fabulous find. Exceeded all expectations! We have stayed in many fine hotels but Kempinski, Vienna is truly an exceptional property. Staff was attentive and pleasant, eager to be helpful yet never overly intrusive. Wonderful hotel and plan to stay there any time we are in Vienna!

Review collected in partnership with Amoma.com

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed here in November and were happy to discover that the Christmas markets were open already....the main square is a short walk and the christmas market here is a sight to behold absolutely magical. Everything is within walking distance so the hotel is very well situated. The hotel is very trendy and very busy but spotlessly... More 

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Doha, Qatar
Top Contributor
76 reviews 76 reviews
40 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is located in a fantastic area of Vienna close to everything and situated in a beautiful building. The room is fantastic and has extremely modern bathroom. The staff is very nice, you have the amazing lady in red to greet you when checking in. Breakfast was also very good! Highly recommended to stay here when visiting beautiful Vienna.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The absolute best! The location is close to a train station and easy walk to the center of the historical district. Great staff, luxurious bedding, and state of the art technology. I'm so glad that I chose this hotel for an incredible stay in Vienna.

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Senior Contributor
31 reviews 31 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have chosen this hotel based on TA rating. We stayed in room 219. In particular I loved the airy lobby, welcoming staff - we were escorted in the room and the young lady provided response to all our questions. The breakfast offered such an variety of options - really impressive. Our room was spacious, well designed in contemporary style... More 

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Lisbon, Portugal
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Starts with a magnificent and broad hall. The breakfast is great and has options for all kind of foodies. The room was very comfortable, I can highlight the space, the quality of the bed and sofa. The wifi is fast and works in any place of the hotel. Excellent service!

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Basel, Switzerland
Top Contributor
106 reviews 106 reviews
31 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

very nice rooms and wonderful modern public spaces. Helpful service but we suffered a little confusion as the spa and concierge didn't seem to work that well together. Breakfast location and buffet is very good

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Senior Contributor
36 reviews 36 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything was OK. The restaurant waiter was very helpful and kind. One morning we had to bring our car from the garage, because the concierge was alone and busy and he couldn't help us. It was no problem for us, only a little bit strange in a 5-star-hotel.

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Brighton, United Kingdom
Top Contributor
78 reviews 78 reviews
16 hotel reviews
142 helpful votes 142 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I chose this hotel using tripadvisor. we had never heard of Kempinski chain before but will now search for this as a priority as we were very impressed. The team at the door were ALWAYS attentive, opened the door and said "welcome back", or "have a great day". I know it is easy to do, but not all top hotels... More 

Was this review helpful? Yes 4
Harpenden, United Kingdom
Senior Contributor
43 reviews 43 reviews
38 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Was visiting for a conference, this was a great place to say. Was upgraded to a suite on check-in, which was appreciated. Location is central, 10 minute walk to the main "tourist" areas as far as I could tell. About a 40EUR ride from the airport in a cab. Suite was great: iPad to control various amenities, large bathroom with... More 

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Staying in Inner City

Neighborhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.


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