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The Ritz-Carlton, Vienna

#15 of 366 Hotels in Vienna
Certificate of Excellence
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Schubertring 5-7 | 1010 Vienna, Vienna 1010, Austria
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Complimentary Breakfast
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1 room 1 guest
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The Ritz-Carlton, Vienna
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572 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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Sydney, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

I arrived in Vienna after an overnight flight and was courteously welcomed and given an early check-in. The key components of the room are done well. The marble bathroom is beautiful, and the rain shower has nice water pressure - perfect after a long flight! The bed is large and exceedingly comfortable. The service is friendly and responsive but, on... More 

Was this review helpful? Yes 2
Amsterdam, The Netherlands
Level Contributor
97 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed yesterday NEW

Exactly three years ago, on the same day we checked in, thei hotel opened its gate in 2012. The rooms are spacious with matching curtains, sofas and bedspreads in muted tones of grey or beige with tasteful wood and modern. Large king size bed with the comfort you can expect from RC. Main attraction on weekend nights is the rooftop... More 

Was this review helpful? Yes 1
Beijing, China
2 reviews
5 of 5 stars Reviewed yesterday NEW

Excellent hotel with sophisticated yet comfortable environment and great staff. Marta in the Club Lounge was extremely helpful and always cheerful. The steak restaurant is great, good service and knowledgeable staff in regards to wine. Tom Cruise stayed at the hotel during our visit and the management kept the circus outside. Good location for sightseeing. Spa was nice as well.

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Hemet
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a very good hotel in a nice part of Vienna. I stayed in the club level and for the most part I loved the experience. The food presentations were great for breakfast and dinner. The desert presentation could have been better, after all this is Vienna. I did have a minor problem with my first room 708 but... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This hotel was perfect for my stay. First time in Vienna and would totally recommend The Ritz. Convenient location, close to the Opera House, Main shopping areas, and Cathedral. Love the staff- by far one of the friendliest and most helpful staff, I've meet. The hotel itself is neat, clean, and stylish. I enjoyed a beautiful sunset at the terrace... More 

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Columbia, South Carolina
Level Contributor
105 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at The Ritz for a week in August and had a very enjoyable visit. The hotel is very nice, and on this particular trip I didn't have to pay, so it's tough for me to say whether or not this is a great value, but I'm sure the rooms were not cheap. The hotel itself has a very... More 

Was this review helpful? Yes 3
Peoria, Illinois, United States
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

The Ritz in the heart of the old city is class from the moment you arrive and are greeted warmly by the staff at the curb, the front desk, and all the way to your room. Some of the small details that make a stay here impressive are ones such as having an elevator waiting with the door open of... More 

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San Antonio, Texas
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel using a special rate and could not be more pleased. The hotel is beautiful and the rooms are nicely laid out and large. We had excellent service. There is a nice pool in the health spa which all guests can use. It was just the right temperature and a nice relaxing break from the city.... More 

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ManagerRitzCarlton, General Manager at The Ritz-Carlton, Vienna, responded to this review

Dear Guest, Thank you for sharing your very positive experience and for recommending our hotel. We are all very proud of your review. We do hope to welcome you back very soon, With kind regards, Jean-.Paul Dantil General Manager More 

London, UK
Level Contributor
53 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed 1 week ago

Centrally located, beautiful grand building with very helpful staff on arrival both the bell boy and check in done in the club lounge on the 7th floor. As we booked we stayed for one night in the club room on the 7th floor in August. The lobby and the interiors of the hotel while true to Ritz Calton style are... More 

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ManagerRitzCarlton, General Manager at The Ritz-Carlton, Vienna, responded to this review

Dear Guest, Thank you for sharing your experience at our hotel. I am happy to read that our ladies and gentlemen took such good care and ensured that you did enjoy your stay. Of course I am not so happy to read that you felt our decor was outdated. The hotel did open only three years ago and I can... More 

Renfrew, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in the ritz carlton in november for a week in a club level room which was lovely with great facilities other than the television which we could not get to work properly,staff did try to sort it out after many phone calls and visits to the main desk. Most of the staff in the club level where very kind... More 

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Staying in Inner City

Neighborhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
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