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All 368 Vienna hotels

The Ritz-Carlton, Vienna

5.0 of 5 Hotel   |   Schubertring 5-7, Vienna 1010, Austria (Innere Stadt)
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The Ritz-Carlton, Vienna
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Ranked #21 of 368 hotels in Vienna
A recent review
5 of 5 stars reviewed yesterday
Alan N Mountain View, California
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312 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
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English first
Mountain View, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Was upgraded to a HUGE room, and the rooftop bar had great views of the city. The bar was reasonably priced, but I thought the breakfast buffet was way over-priced. We just ate breakfast at a place a few blocks away. Would definitely return.

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Senior Contributor
22 reviews 22 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

the ritz amenities where fabulous from indoor pool - workout area - sauna- breakfast - roof top lounge - large rooms with bathtub my wife wanted to ship back to the states - location close to all sites - Hotel is only 2 years old so everything is fresh and updated - the service was 5 1/2 stars - everyday... More

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London, United Kingdom
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed in this hotel in June and have to say that most of the stay was great. Central location. Nice and big room. Most of the time well cleaned. Great selection and top quality of food for breakfast. They also offered some local Austrian specialties for breakfast. Have asked a waiter about the origins of one of their delicious cheeses... More

Was this review helpful? Yes 1
Vilnius, LT
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Rooms, service, breakfast, location, everything pretends for 5 stars hotel, but you do not feel welcomed in this hotel. The staff is polite, but not pleasant. The same moment I was checking in my room was given to another guest and I was offered with a small room with a view to the wall. Instead of trying to correct the... More

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ManagerRitzCarlton, General Manager at The Ritz-Carlton, Vienna, responded to this review

Dear Guest, thank you very much for taking the time to share your valuable feedback regarding your stay with us. First and foremost, I would like to say that I am sorry to hear that the incidents you experienced during your stay narrowed your impressions and that you left the hotel with “mixed feelings”. I regret that you did not... More

Burbank, California, United States
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

From the moment we arrived we were pleased. It is a modern hotel with touches of the old world. We had a great room and they could not have been nicer. From the front desk to the restaurant staff all they could do was help. We walked for the most part and this hotel was close to all the sights.... More

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18 reviews 18 reviews
18 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very nice relatively new hotel conveniently located in a central location within walking distance from most main attractions. We stayed in a room with club lounge access. The club lounge at this hotel is excellent with perhaps the best staff we met at a hotel club so far. Szilvia stands out but special mentions to Christine, Simon... More

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Senior Contributor
26 reviews 26 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I had gone there with my family which also has a baby of 2 years old. they were very helpful in providing the crib etc. But their concierge was greatly lacking in local knowledge of places to eat. at one place we told them to book for us and on getting a confirmation we went there only to find out... More

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Victoria, Canada
14 reviews 14 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Room quality was excellent. Service was good. Fitness Room and pool were good. Room service was good. Would choose this hotel again if in Vienna but never felt that pitter patter that I have when staying at some 5 Star Hotels.

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Seattle, Washington
Top Contributor
251 reviews 251 reviews
37 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 1 week ago

Easy 5 minute walk to the opera house and old town. 2 minute walk to the U station which is easy way to get around. From the moment we arrived staff welcomed us, whisked away our car and walked us to our room to explain the details. Breakfast was excellent.... anything made to order plus buffet came with the room.... More

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Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The Ritz-Carlton vibe is very present in The RC Vienna. As my first stay at a RC hotel I left with an impression that will keep me coming back to Ritz-Carlton (or Marriott) hotels. The staff goes the extra mile to make you feel welcome.

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Additional Information about The Ritz-Carlton, Vienna

Address: Schubertring 5-7, Vienna 1010, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Innere Stadt
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Vienna 5*
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