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The Ritz-Carlton, Vienna

#22 of 364 Hotels in Vienna
Certificate of Excellence
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Schubertring 5-7, Vienna 1010, Austria
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Complimentary Breakfast
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The Ritz-Carlton, Vienna
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The Ritz-Carlton, Vienna
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425 reviews from our community

Traveler rating
    307
    76
    30
    8
    4
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91
161
21
78
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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Nootdorp, The Netherlands
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Very friendly staff, great building, excellent rooms. A few remarks: pretty long waiting line for the breakfast area, pretty noisy in the hall because of construction work at 7.00 in the morning, no free wifi in the room. This is unexceptable looking at the room rates.

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Adelaide
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Overall I was impressed by this very good hotel, but there we're just a few concerns. They were generously able to check me in four hours early, and my greeting by Dominik was friendly and efficient- he (and I think Magdalena) gave some helpful recommendations and were persistently friendly and remembered me by name. I was less impressed by what... More 

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rixensart
Top Contributor
59 reviews 59 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

whilst the level of service and the friendly staff makes this one of the most friendly hotel i have been to for a while, improvement is required with the outside lobby (dusty and deserted) as well as the groom service (almost inexistant on our arrival). also a major disappointment is the cigar filled bar (there is no other bar opened... More 

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Reading
Top Contributor
381 reviews 381 reviews
63 hotel reviews
242 helpful votes 242 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had a 3 night stay over the middle weekend in March in a Club Room with access to the Club Lounge. Our room was excellent and service was superb. The food and drink offering was very good indeed and the check in and check out were so easy and efficient. This is a luxurious hotel and we recommend it... More 

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I just returned from 2 nights at the Ritz in Vienna and enjoyed every second of it! From the moment I walked in, the service was impeccable! They even knew my name even before I checked in--not sure how, but appreciated it! Simon, the Concierge, was extremely helpful and responsive to all my questions weeks prior to arrive. He helped... More 

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Abu Dhabi
Contributor
15 reviews 15 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Ritz Vienna goes above and beyond in terms of service, location and comfort. Staff, from the front door, reception, restaurants and cafes are extremely professional and welcoming. This place offers true class for the discriminating traveler. Highly recommend either for Business travelers or a romantic getaway in this lovely city.

Was this review helpful? Yes 2
Haifa, Israel
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

one of the finest hotels in the city, we stayed in The Ritz Carlton for three neights ands anjoyed every moment. we stayed in the club room in the 7th floor with accees to the club lounge. the room was spacious with large bathroom and enormous walk in closet . the club lounge was very good and luxurious with quick... More 

Was this review helpful? Yes 2
Bucharest, Romania
Top Contributor
51 reviews 51 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is a little bit further compared to others in the same class but still very close to the city center. We were greeted by attentive staff and we were pleasantly surprised to find a spacious room, with a high sealing and nice modern furbishments. The only annoying thing that I can think of is the fact that you... More 

Was this review helpful? Yes 1
Rio de Janeiro, RJ
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Even the Standard Room is a great room. Great breakfast, great service, great location. And think about a clean place to be : that's the place. If you like bathrooms, you're gonna love this hotel. Great experience.

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Singapore, Singapore
Contributor
15 reviews 15 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The R-C in Carlton is one of those rare (particularly in Europe) hotels were the service is so consistently outstanding that you really can't fail to notice even if you are used to the Asian standards as we are. Every single member of staff without exception throughout our 4 days stay went out his/her way to help us an make... More 

Was this review helpful? Yes 2
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