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The Ritz-Carlton, Vienna

5.0 of 5 Schubertring 5-7, Vienna 1010, Austria
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Certificate of Excellence 2014
The Ritz-Carlton, Vienna
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The Ritz-Carlton, Vienna
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407 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Salt Lake City, Utah, United States
19 reviews 19 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A part of me always hates staying at luxury hotels because the staff tend to be so haughty. This is not the case here. What truly makes the Ritz-Carlton, Vienna, an amazing hotel is the fact that the staff are so nice and friendly. They struck a perfect balance between friendly and professional. I never felt awkward. I kind of... More 

Was this review helpful? Yes 2
Miami, Florida
Senior Reviewer
8 reviews 8 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

New hotel within walking distance of cultural centers & center of town. Great gym, Free WiFi only available in the lobby. Nice room especially the marble bathroom. Employee that stood out was Concierge, Phillip. His suggestions were spot on!

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Galway, Ireland
11 reviews 11 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I enjoyed staying in the Ritz, however, for a "luxury" hotel, I had expected a little more, for the price you pay. The hotel is in a great location, 10 minute walk to most central attractions, a metro stop just around the corner and the tram stop is just as close. The room was comfortable, clean and had a good... More 

Was this review helpful? Yes 1
ManagerRitzCarlton, General Manager at The Ritz-Carlton, Vienna, responded to this review

Dear Guest, Thank you for taking the time to share your feedback from your recent visit to The Ritz-Carlton, Vienna. I am delighted to hear that you enjoyed many aspects of your stay with us – such as our convenient location in the city centre, the comfortably sized and appointed guest rooms and the excellent dinner you had at our... More 

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago

Gorgeous room with Nespresso coffee machine and mini locker room. Nice front desk service with free macarons. Fabulous breakfast with nice atmosphere. Their online customer service gave me reply mail in 17 min. Only two things are not good enough: 1) only have 1 hour free wi-fi each day. 2) Why your hallway has so many stairs? I need to... More 

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Tirana, Albania
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First of all, Vienna is famous for its’ hospitality (among so many other things) and you can hardly have a bad experience with any hotel you will be staying. Having said that, I’ve been in many hotels in Vienna, but The Ritz is absolutely fabulous. Located in the ring, it is only 10 minutes walk from the Wien-Mitte, also CAT... More 

Was this review helpful? Yes 1
Adam Hayden
16 reviews 16 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The map is deceiving - you are within minutes of the centre of town and St. Stephen's cathedral. However, if you don't feel like walking, the metro is behind the hotel and connects you to everything in moments or take the tram! The room was nicely designed and the bed guaranteed a great night sleep! Our standard room had a... More 

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London, United Kingdom
16 reviews 16 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location, good service and spacious rooms with all the expected comforts of a modern 5* hotel. Would recommend for both tourist and business visitors. The rooms are spacious and clean, and the bathroom is one of the best I've been in. Hotel mixes old and new and I believe has been through a recent refurbishment.

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Sewickley, Pennsylvania
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

We spent 5 nights at the R-C Vienna, December 22-27. Then to the Four Seasons Prague for 3 nights and back to Vienna for three nights at the Park Hyatt. All very nice luxury hotels, with all the standard great stuff--service, spas, wonderful bathrooms, bars, restaurants, etc. The thing that set the R-C apart and ahead of the others was... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The quality complies with all standards of Ritz-Carlton.great swimming pool,everywhere is very clean.they did early check-in as soon as it was possible.friendship personal.Location is also very good,peaceful place,but everything in minuts intimacy.

Was this review helpful? Yes 1
New York City, New York
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice, good quality hotel. Good rooms. One problem is very limited on 2 beds. This is was negative for me. Breakfast was excellent. Most important , staff were great , ready to help at anytime. Room service is just impeccable. Love a breakfast, dinner at lounge was so so. Over all great 3 night stay.

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Additional Information about The Ritz-Carlton, Vienna

Address: Schubertring 5-7, Vienna 1010, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Innere Stadt
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton, Vienna 5*
Number of rooms: 202
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Hotel Style:
#9 Spa Hotel in Vienna
#10 Business Hotel in Vienna
#13 Family Hotel in Vienna
#19 Romantic Hotel in Vienna
#20 Luxury Hotel in Vienna

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