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Leonardo Hotel Vienna

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Matrosengasse 6-8, Vienna 1060, Austria
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Leonardo Hotel Vienna
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Leonardo Hotel Vienna
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483 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Bucharest, Romania
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

, small room but very modern and clean great location, near shopping area and public transportation, not very expensive, the breakfast is rich enough ,The hotel was renovated but feel that the elevators were old

Was this review helpful? Yes
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear Roy T, Thank you for your friendly feedback and that you are going to share your experience with other planners on Tripadvisor. Thank you for staying at the Leonardo Hotel Vienna. From Vienna we remain, Elisabeth Binder Assistant GM More 

Berlin, Germany
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Hotel Leonardo in Vienna is situated near by the shopping mile of Vienna.The rooms are modern and clean but very small. The beds good to sleep. The food (breakfast) is medium. The staff is kindly. The big minus is the paid Wifi especially when the quality is so bad. The staff was so kindly that I havent to paid for... More 

Was this review helpful? Yes
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear Thomas M, Thank you for your valued feedback and that you are going to share your experience with other planners on Tripadvisor. It is correct that the High Speed Internet is not free of charge at our hotel in all of our room categories. Free internet access we are offering on 3 computers at the lobby and on one... More 

Tokyo, Japan
Contributor
14 reviews 14 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

we had a difficulty finding the hotel from the Wien Westbahnhof. The lady at the reception looked tired when we came to her. We don't have any complain with the room as it is very clean and facilities are new except that another staff who looked like an Indian was rude & doesn't know how to respect the guest in... More 

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Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear Geda2721, Kindly, thank you for your feedback and that you are going to share your experience with other planners on Tripadvisor. We always try to leave the best possible impression to our valued guest. Therefore we regret that all the information we provided for the usage of our room equipment (Tee/Café facility…) was maybe after a long trip to... More 

Senior Contributor
40 reviews 40 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very clean, nice cozy interior, excellent location - only 3 minutes walk from the nearest metro station, a descent breakfast. I would put 5 stars if you didnt have to pay for six or nine euros per day for wifi access and if the neighbourhood felt safer after 21:00 in the evening.

Was this review helpful? Yes
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear Greekmak, Thank you for your valued feedback and that you are going to share your experience with other planners on Tripadvisor. We regret that the high speed WIFI is not free at our hotel. Therefore we are offering 3 computers at the lobby and 1 computer at the FIT&RELAX Lounge with free access to the internet. We are happy... More 

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The location is what makes this hotel so great. It's right next to one of Vienna's main stations, Westbahnhoff, so you're connected to all the major transport links. The rooms are very modern and exceptionally clean, and room service is extremely efficient. The only problem with the rooms is the sliding door to the bathroom, which doesn't actually close and... More 

Was this review helpful? Yes
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear rosiekateburns, Thank you for your valued feedback and that you are going to share your experience with other planners on Tripadvisor. We regret that the high speed WIFI is not free at our hotel. Therefore we are offering 3 computers at the lobby and 1 computer at the FIT&RELAX Lounge with free access to the internet. We know that... More 

Budapest, Hungary
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 weeks ago

Leonardo Hotel in Vienna is excellent in all aspects of resort services. The inner design can be a little more exciting or the provided foods and drinks at breakfast can be more varied - but these features are not relevant. My impression was very very good.

Was this review helpful? Yes
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear tgottdank, thank you for your valued feedback and that you are going to share your experience with other planners on Tripadvisor. From Vienna we remain, with best regards Elisabeth Binder Assistant GM More 

Kildare, Ireland
Contributor
11 reviews 11 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here recently while visiting my brother who lives in Vienna. I was accompanied by my husband and our 3 month old son. The hotel is spotlessly clean and the staff are fantastic. The location of hotel is excellent, only 2 minute walk to Westbahnhof station and within 2 minute walk of many bars and restaurants. Hotel provided a cot... More 

Was this review helpful? Yes
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear Culture_Vulture1312, thank you for your friendly feedback and that you are going to share your experience with other planners on Tripadvisor. We are glad to read, that our staff was very attentive to make your stay a good and comfortable one. With best regards Elisabeth Binder Assistant GM More 

Perth, Australia
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After reading some of the reviews my husband and I were worried about what we were getting ourselves into with this hotel but upon arrival all reception staff were lovely and very friendly and the room was average size but very comfortable with all the necessary amenities. The location is great it is a short stroll to westbanhof train station... More 

Was this review helpful? Yes
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear Rachel R, thank you for your valued feedback and that you are going to share your experience with other planners on Tripadvisor. We regret that the high speed WIFI is not free at our hotel. Therefore we are offering 3 computers at the lobby and 1 computer at the FIT&RELAX Lounge with free access to the internet. We always... More 

Contributor
15 reviews 15 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for 7 nights in this hotel during a medical exhibition. It's very close to Westbanhof Station which is an intersection of two subway lines and a main train station. It's very close also to Mariahilf street which is the most famous shopping street in Vienna. The check-in and check-out process was very quick and the front desk staff... More 

Was this review helpful? Yes
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear Ahmed S, Thank you for your valued feedback and that you are going to share your experiences with other planners on Tripadvisor. We hope you had a good time during the ECR congress 2015 and we are looking forward of welcoming you again at the Leonardo Hotel Vienna.. With best regards Elisabeth Binder Assistant GM More 

Rishon Lezion, Israel
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We received a very good treatment even before we arrived at the hotel. Promt answers to our emails. The manager Mr.Carmon was kind and efficient and Miss Christine Krapf and Miss Danijela Nikolic from the front desk,gave us a friendly and efficient treatment. The location of the hotel is central, close to the museum quartier , and good restorants.

Was this review helpful? Yes
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear Schild Y, thank you for your friendly feedback and that you are going to share your experience with other planners on Tripadvisor. We are glad to read, that you enjoyed your stay that much. We forwarded your compliments to our staff and management. We always try to leave the best possible impression to our valued guest’s and remain from... More 

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