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Leonardo Hotel Vienna

Matrosengasse 6-8, Vienna 1060, Austria
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Leonardo Hotel Vienna
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431 reviews from our community

Traveler rating
    101
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    96
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73
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Prague
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed today NEW

We were 4 friends, staying at the Leonardo for 3 nights, in two adjacent rooms (130, 128). I'll begin with saying I agree with all 400-something reviews – Convenient location, Cleanliness, very good breakfast, helpful and friendly front desk personnel. The only Trouble was the unbelievably stupid room plan: The rooms are smallish, which was expected. What was not expected... More 

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Buenos Aires, Argentina
Top Contributor
133 reviews 133 reviews
32 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed 1 week ago

Close to the Westbanhof train station where you can take the metro, trams and trains. One block from the hotel is Mariahilfer St. where you can find restaurants and different stores. The rooms were very small, the service at the lobby was poor and not proffesionnal at all. We have to ask to the room service to leave us coffee... More 

Was this review helpful? Yes 2
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear GustavoBuenosAires Thank you for your valued feedback and that you are going to share your experience with other planners on Tripadvisor. We regret that this time our services was not to your satisfaction. We always try to leave the best possible impression to our guest’s and your valued feedback will help us to improve our services to a better... More 

Bristol, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Pre-paid booking for 6 nights : arrived at midnight (ADVISED HOTEL THIS WOULD HAPPEN) - and were chased out to another hotel as the place was over-booked! : VERY angry : had to walk to partnering hotel, at midnight, in the rain : Not a great start! : The next day, after check-in, find the room almost uninhabitable for normal... More 

Was this review helpful? Yes 3
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear DeonR, Thank you for your valued feedback and that you are going to share your experience with other planners on Tripadvisor. Kindly, your feedback is helping us to improve our services and therefore please see also our direct mail. For every further question you may have, please do not hesitate to contact us at any time. With best regards... More 

virginia, ireland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

stayed 3 nights in this hotel; breakfast only meal served and variety was good; no tea/coffee served between breakfast and 5pm, unfortunately; hotel was clean, and if windows were closed, we could not hear the noisy traffic; excellent location for underground, which was approx 3 mins. walk away; only 5 stops to city centre and trains run regularly; bar service... More 

Was this review helpful? Yes 2
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear maryf2843, Thank you for your valued feedback and that you are going to share your experience with other planners on Tripadvisor. Your feedback is helping us to improve our services and we are glad to read that our colleague from reception helped you to find a good restaurant which you liked. We hope you had a very pleasant stay... More 

Manila, Philippines
Top Contributor
77 reviews 77 reviews
31 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Leonardo Vienna Very close to wien westbanhof This hotel is a few minutes walk from the train station. The hotel looks old and the lifts are narrow. Our room was located far from the lifts at the end of a long hallway with several corners and was confusing. There were 2 steps in the hallway which is a hassle if... More 

Was this review helpful? Yes 1
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear traveldoc298573, Thank you for your valued feedback and that you are going to share your experience with other planners on Tripadvisor. We are glad to read that our service in general was to your satisfaction. The cleanliness of our hotel means a lot to us. Thank you for staying with us, We remain With best regards from Vienna Elisabeth... More 

Meerbusch, Germany
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location is excellent - 3 minutes walk to public transport. Distriict 6 which is next to the city. Take the U3 for 3-5 stops and you are in the middle of the town center and 9 minutes to the fast train to Vienna airport. The rooms are surprisingly quiet, considering the central location. The hotel has been designed based... More 

Was this review helpful? Yes
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review
Google Translation

Sehr geehrter Tigrib27, Vielen Dank für Ihr freundliches und ausführliches Feedback auf Tripadvisor. Wir freuen uns, dass Sie sich bei... More 

Vienna, Austria
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location is excellent - 3 minute walk to Vienna's largest train station (Westbahnhof) and to Vienna's main shopping street (Mariahilfer Straße). It seems to me that this hotel has been designed around functionality. The building's interior is quite modern, and everything in the room functions as it should. The rooms are slightly small but still good. Also surprisingly quiet,... More 

Was this review helpful? Yes
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear tilox Thank you for your friendly feedback and that you are going to share your experience with other planners on Tripadvisor. We are glad to read that our service was to your satisfaction. Thank you for staying with us and we are looking forward of welcoming back in one of our Leonardo Hotels. With best regards from Vienna Elisabeth... More 

Jerusalem, Israel
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I have been in the hotel between 13.11.14-17.11.14 in my vacation to Vienna and enjoid very much. The location was very good. The room was clean and in good size. The service and the staff were very good and very nice and helpful. I recomend on this hotel very much.

Was this review helpful? Yes
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear varda m, Thank you for your friendly feedback and that you are going to share your experience with other planners on Tripadvisor. With best regards Elisabeth Binder Assistant GM More 

Budapest, Hungary
Top Contributor
66 reviews 66 reviews
57 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed November 5, 2014

Hotel located close to the main train station and shopping street. Center only a few metro stops away. Interior is very modern and fresh. Rooms are might a little bit small. No free wifi. Staff is ok, but not more. Breakfast is also ok, but nothing special... not a big selection.

Was this review helpful? Yes 1
Elisabeth B, Assistant to GM at Leonardo Hotel Vienna, responded to this review

Dear StarbucksFreak25 Thank you for your fair feedback and that you are going to share your experience with other planners on Tripadvisor. With best regards Elisabeth Binder Assistant GM More 

Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 22, 2014

The hotel was on a really good location, 150m from Westbanhof station,that gives you access to all other places in the city. The room is not big, but it´s fair, with a lot of amenities. The bad thing is a payed and unstable internet access and no room service.

Was this review helpful? Yes 1
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear Douglas V, Thank you for your valued feedback and that you are going to share your experience with other planners on Tripadvisor. From Vienna with kind regards Elisabeth Binder Assistant GM More 

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Additional Information about Leonardo Hotel Vienna

Address: Matrosengasse 6-8, Vienna 1060, Austria
Location: Austria > Vienna Region > Vienna
Price Range (Based on Average Rates): $
Number of rooms: 213
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