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Leonardo Hotel Vienna

Matrosengasse 6-8, Vienna 1060, Austria
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Leonardo Hotel Vienna
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Leonardo Hotel Vienna
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537 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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Vienna, Austria
1 review
2 of 5 stars Reviewed 3 days ago NEW

Small room, for 3 people, maybe 12 x 15, for 3 people, 1 full size bed one single wide. Dark hallways too, but that was very minor. VERY CRAMPED. Bathroom is adequate, but the view is trash. The window is dirty, and we have the glorious view of the roof of another building and the sky. Would definitely look for... More 

Was this review helpful? Yes
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear Javi C, We would like to thank you for your time, to give us your valued feedback on Tripadvisor. We are sorry that you did not like the interior of our hotel room. If something is not to the satisfaction of our valued guests, we are glad to be of help to make the further stay a comfortable one.... More 

Stavanger, Norway
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

It was near the Westbahnhof, so it was really easy to find, you could look straight at the westbahnhof. The staff was rude, and didn't really want to help and this was my first time in Vienna so I asked for what I could see and I was told they where not an guide company but a hotel so I... More 

Was this review helpful? Yes
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear Ingebretsen, We would like to thank you for your time, given us your valued feedback on Tripadvisor. We are providing at the hotel lobby information’s for sightseeing trips, museum’s, actual musicals and theater and always try to be of help and leave the best possible impression to our valued guest’s. Free WIFI we are offering at the superior room... More 

Austin, Texas
1 review
2 of 5 stars Reviewed 1 week ago

I recently stated at Hotel Leonardo in Vienna through a group event, so I did not book the hotel. The location of the hotel was fine - close to the subway and other local shops, but the attitude of almost all of the associates I encountered needed a huge adjustment. At first, I tried to write it off as a... More 

Was this review helpful? Yes
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear ATX_Leslie, We do hope that you had a very good journey back home and an enjoyable stay in Vienna. We would like to thank you for your time, given us your valued feedback on Tripadvisor. We are sorry to read what happened at our hotel and we already checked this issue with our front office staff. We would like... More 

Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice place very lovely and pristine beautiful rooms a newish hotel lovely staff very helpful and friendly restarant and bar bed comfy close to shops and nice we town to look around we would recomend this hotel for sure

Was this review helpful? Yes
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear Sandra H, Thank you so much for your feedback and that you are going to share your experience with other planners on Tripadvisor. We remain from Vienna, With best regards Elisabeth Binder Ass. GM More 

Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed 4 days in a business trip. We payed for 4 star standard. Half of our group got 3 star standard rooms with half the space, no cosmetics in the bathroom and so on...with no possibilities to chance... Good quality beds though and very clean sheets! The breakfast was very good and there were lots of choices. Poor quality... More 

Was this review helpful? Yes
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear Mihai S, Thank you for your valued feedback and that you are going to share your experience with other planners on Tripadvisor. Technical issues can happen and we are sorry for the waiting time and all the inconveniences that caused. Our Comfort room category do have the same room size than our Superior room category (equipped with other bed... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Leonardo is an OK hotel, good value for money and pretty much what you would expect of a normal, chain hotel. Pros: the rooms were clean, the bed is very comfortable and there is good tea and coffee to be made in the room. We got a room where the bathroom door did not face the bed, so we're... More 

Was this review helpful? Yes
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear Corina B, Thank you for your detailed feedback and that you are going to share your experience with other planners on Tripadvisor. We always try to leave the best possible impression to our valued guests. We are offering free WIFI at the superior room category and further to our 3 business desks with free internet at the lobby, the... More 

Au, Austria
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed during the rock in vienna festival. The hotel location is really great and the staff was friendly. Rooms were clean but a little bit cheap looking. We had a room on the fifth floor (business level) and heard the toilets flush from the other rooms. Another uncomfortable thing was that there was only one large blanket for two... More 

Was this review helpful? Yes
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear Be L, Thank you for your valued feedback and that you are going to share your experience with other planners on Tripadvisor. We always try to leave the best possible impression to our guests. Upon request, we are offering extra blankets. We are sorry that our housekeeping staff switched off the AC in one of your rooms during the... More 

Scarborough, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel during Eurovision and on the Internet it looks pretty good but the rooms are rubbish, the bathroom door is a glass sliding one that faces the side of the bed so every time someone uses the toilet you can hear everything and I mean everything and if anyone has to go in the night when... More 

Was this review helpful? Yes 2
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear woohoo 1974, Thank you for your valued feedback and that you are going to share your experience with other planners on Tripadvisor. We always try to leave the best possible impression to our guests. Due to cigarette smoke in one of our non-smoking rooms, the sensitive alarm system went on that day. We are sorry for the inconveniences that... More 

Mumbai (Bombay), India
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is extremely well located and provides convenient access to Underground , bus, tram and RAIL STATION. This makes it easy for going around. The hotel staff are extremely courteous and very helpful. They are always ready to guide and help. I had an interesting experience which I like to share. On 16th May evening I went to Hofer,... More 

Was this review helpful? Yes
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear kcjena, Kindly thank you for your friendly feedback and that you are going to share your experience with other planners on Tripadvisor. We are happy that we met your expectations. The goal of our team is, that our valued guest’s are leaving us with the best possible impression. We are looking forward of welcoming you again. With kind regards... More 

T-A
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 27, 2015

I stayed with my husband 3 nights. It was my seond stay at this hotel. The location is very convenient - very close to Westbanhof and the airport shuttle and other public transportation and to the shopping street Mariahilfer. We like to walk' so we went everywhere by feet... The room was spacious and clean, the beds very comfortable. There... More 

Was this review helpful? Yes
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear Iny, Thank you so much for your feedback and that you are going to share your experience with other planners on Tripadvisor. Kindly we have free WIFI in our Superior room category and further to this we are offering free access to the internet at the 3 business desks in our lobby and 1 business desk also with free... More 

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Staying in Mariahilf

Neighborhood Profile
Mariahilf
Vienna’s sixth district hosts high street shopping heaven and pedestrian area Mariahilfer Strasse. The weirdest local building is probably the city aquarium Haus des Meeres, housed in one of Vienna’s six remaining World War II defense towers, and topped with a rooftop bar that offers stunning views over Vienna and the center. One of the most historic sites in the area is the passageway of 18th century Raimundhof with its small shops and cafés. It leads from Mariahilfer Strasse to Windmühlgasse. For a glimpse into the world of early 19th century theater, visit Semperdepot, the former depository for theater decoration, which now hosts art exhibitions and fairs.
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