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Leonardo Hotel Vienna

Matrosengasse 6-8, Vienna 1060, Austria
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1 room 1 guest
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Leonardo Hotel Vienna
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565 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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  • German first
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  • Italian first
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English first
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    (565)
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    (120)
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    (172)
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    (151)
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    (122)
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Dhaka
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed for one night. Rooms are clean but very small. Otherwise ok for shor stay. Next to the train and metro station so location is convenient. Staff at the reception ems need to be more undestsnding.

Was this review helpful? Yes
Management response:

Dear A K, Thank you for your valued feedback and that you are going to share your experience with other planners on Tripadvisor. With best regards from Vienna. Elisabeth Binder Ass. GM More 

Cairo, Egypt
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel location is very good, near by shopping area, the hotel is really clean all the time. I enjoyed my time there although i arrived in Aug. 2012 but it was raining :( i also enjoyed attending concert in the OPERA, which something really recommended to be visit for the people who like the classic music. shopping prices there are... More 

Was this review helpful? Yes
Management response:

Dear Irina Y, Thank you for your valued feedback and that you are going to share your experience with other planners on Tripadvisor. We have free WIFI in our Superior room category and further to this we are offering on 3 computers at the lobby and on 1 computer at the FIT&RELAX Lounge on the 8th floor free access to... More 

Bucharest, Romania
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Close to the center of the city. Comfy rooms and clean. We check-in around 1-2 am so this is a plus in a World with early check-in hours. Great management and staff. The alarm started few min after we arrived (ha ha, not us) and everybody got in the lobby. The stuff treat everybody with a drink on the house... More 

Was this review helpful? Yes
Elisabeth B, Ass. GM at Leonardo Hotel Vienna, responded to this review

Dear StNiko13, Thank you very much for your feedback and for sharing it with other planners on Tripadvisor. Sorry for the alarm, one technical machine went out of service due to the heat. We hope you had a great time in Vienna and remain, Kind Regards, Elisabeth Binder, Assistant GM More 

Manchester, United Kingdom
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were lucky to get two nights for approx 50 Euros a night ie extremely good value for a city like Vienna. It's in the Maria Hilfer area, with surprisingly good sized rooms and good cycle parking free of charge. We didn't eat there by choice ie to save money.

Was this review helpful? Yes 1
Elisabeth B, Ass. GM at Leonardo Hotel Vienna, responded to this review

Dear thetwocarruthers, Thank you very much for your feedback and the nice compliments. It is great to read that you have enjoyed your stay at the Leonardo Hotel Vienna. We are looking forward to welcoming you again. All the Best from Vienna Elisabeth Binder, Assistant GM More 

Tel Aviv, Israel
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel for business stay. Friendly hotel staff, always ready to provide assistance. The rooms are small yet sufficient. Easy access from both the trams an the trains. I will return on my next trip to Vienna.

Was this review helpful? Yes
Elisabeth B, Geschäftsführer at Leonardo Hotel Vienna, responded to this review

Dear Ruth C Thank you very much for your feedback and the nice compliments. It is great to read that you have enjoyed your stay at the Leonardo Hotel Vienna. We are looking forward to welcoming you again. All the Best from Vienna Elisabeth Binder, Assistant GM More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff is very friendly and helpful especially S. Khalil at the front desk. The rooms were nicely furnished and it had a kettle, tea and coffee. I enjoyed staying there. The only negative point I have is that there is no wifi however there's a near by McDonald's with free wifi just a 2 min walk from the hotel.

Was this review helpful? Yes 1
Elisabeth B, Geschäftsführer at Leonardo Hotel Vienna, responded to this review

Dear Rajvi M Thank you very much for your feedback and for sharing your experiences. The WiFi is included in the Superior room category. In addition we offer free internet access on 3 business desks in our lobby and on the business desk of our Fit & Relax lounge on the 8th floor. Kind Regards, Elisabeth Binder, Assistant GM More 

Mumbai (Bombay), India
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 18, 2015

This hotel is located just a few mts away from Westbahnhof railway station. This makes travelling to the various sight seeing destinations very easy. Also it is located in the heart of Vienna. There are many food joints like Subway, Anker and Indian Restaurants very near to this hotel. So I would highly recommend this hotel. The room was very... More 

Was this review helpful? Yes 2
Elisabeth B, Ass. GM at Leonardo Hotel Vienna, responded to this review

Dear T Rajvi M, Thank you for your valued feedback and that you are going to share your experience with other planners on Tripadvisor. We are glad to read that you had a very good time in Vienna. We are offering free WIFI in our Superior room category and on 3 computers at the lobby and on 1 computer at... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 5, 2015 via mobile

The rooms were nice, apparently they had been recently renovated. The bathroom was ok, however there was water everywhere after a shower. Comfortable bed and good breakfast. However the people at the front desk were unbelievably rude. I stayed here during a trip through a lot of other cities in Europe, and I've never been treated this bad. The restaurant... More 

Was this review helpful? Yes 2
Elisabeth B, Ass. GM at Leonardo Hotel Vienna, responded to this review

Dear valequai22, Thank you for your valued feedback and that you are going to share your experience with other planners on Tripadvisor. It is important to us that our Leonardo Hotel Vienna is known as a hotel with high quality standards and a well trained staff. For any further information you may need, please do not hesitate to contact us,... More 

Toronto, Canada
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed July 4, 2015

To me, there are few things that are simply unacceptable. For example, when hotel charges money for Wi-Fi, when you can get free Wi-Fi in each coffee shop today, it's a deal breaker by itself. Couple other things: The elevators are tiny, and they don't allow you to use stairs. Seriously? Our room was not cleaned when we came back... More 

Was this review helpful? Yes 4
Elisabeth B, Ass. to GM at Leonardo Hotel Vienna, responded to this review

Dear kkla1, Thank you for your valued feedback and that you are going to share your experience with other planners on Tripadvisor. Every request from our valued guests means a lot to us and helps us to improve our services. We are sorry that the hotel did not met your expectations. We have free WIFI at our Superior room category... More 

Mexico
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 3, 2015

This hotel is old. No restaurant. Staff is ok but way not enough to cope with all the problems guests encounter during their stay. Our bedroom door was broken. Safe did not work. Single room is extremely small. Double not much better, Wifi expensive and bad. 5 subway stations from city center. Many tour groups arrive every day. There are... More 

Was this review helpful? Yes
Elisabeth B, Assistant GM at Leonardo Hotel Vienna, responded to this review

Dear Daumas, Thank you for your valued feedback and that you are going to share your experience with other planners on Tripadvisor. Every request from our valued guests means a lot to us and helps us to improve our services. We are sorry that the hotel did not met your expectations. If you have questions, please do not hesitate to... More 

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Staying in Mariahilf

Neighborhood Profile
Mariahilf
Vienna’s sixth district hosts high street shopping heaven and pedestrian area Mariahilfer Strasse. The weirdest local building is probably the city aquarium Haus des Meeres, housed in one of Vienna’s six remaining World War II defense towers, and topped with a rooftop bar that offers stunning views over Vienna and the center. One of the most historic sites in the area is the passageway of 18th century Raimundhof with its small shops and cafés. It leads from Mariahilfer Strasse to Windmühlgasse. For a glimpse into the world of early 19th century theater, visit Semperdepot, the former depository for theater decoration, which now hosts art exhibitions and fairs.
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