The price and the location looked good to us when booking, but what a dissapoinment when we actually entered the hotel...! The entrance door is a normal door, not with sensors - compared to other 3*** hotels, which is not comfortable to open and to keep open when you have several pieces of luggage. The reception area is dark and... More

This hotel has no great pretensions: it provides decent enough, reasonable accommodation that is clean, comfortable and at a reasonable price. If you are looking for fancy "bells and whistles", then go elsewhere - and be prepared to pay the extra. The location is excellent - less than five minutes to the Friedrichsbrucke U-bahn station which is, itself, no great... More

We stayed for three days in Dec last year. The people at the reception were very polite and friendly and spoke very good English (which is not common for the most part of Europe) and since we don't speak any German that was a great advantage for us. The room was very nice - comfortable beds, nice bathroom, very warm... More

Great location - city center within a walking distance. Tram stop is just in front of the hotel, and metro is close too. Breakfast was rich. Rooms are small, that is true. Bed in our room definitely needed a new mattress. But it was tidy. Cleaned regularly. Staff was friendly and helpful. We highly recommend. More

Stayed two nights. The hotel is quite old and rooms are very cosy. Location is great, just 5 minutes walk to Friedensbrucke U-Bahn station (which, in its turn, is 7 minute ride to Opera). It may seem far from the center on the map but in fact it's close (and two times cheaper than hotel in Innerstadt). Staff is friendly,... More

I have booked a standard triple bed room of Hotel Mozart in advance for three nights from India before we reach in Vienna on 14th November 2011. It was really night mare for us as the room was too cold. In spite of requesting at reception that the central heating machine is not functioning in our room they just least... More

The location was very convinient and the room was great. Helpful and friendly staff. Highly recommanded. More

Things we didn't like: Rooms too hot Partying at flats next door meant opening windows was a no-no Forced to pay cash for £600 worth of trips We liked: Proximity to the sights Shops and eateries were nearby More

I had pre-booked and paid for 5 nights accommodation in this hotel and on my arrival late on the first night, I was told there was an issue with their booking system and they were overbooked and I would have to stay at an alternative hotel 'down the road'. On objected to this stating that it was prepaid and confirmed... More