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All 369 Vienna hotels

Hotel Ambassador

5.0 of 5 Hotel   |   Karntner Strasse 22 / Neuer Markt 5, Vienna A-1010, Austria (Innere Stadt)
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85%
Ranked #56 of 369 hotels in Vienna
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed June 10, 2014
roger-zh Zurich, Switzerland
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448 people have reviewed this hotel

Traveler rating
    210
    168
    49
    12
    9
See reviews for
55
126
27
40
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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There are newer reviews for Hotel Ambassador
See the most recent reviews
Zurich, Switzerland
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 10, 2014

We have stayed for two nights in this lovely hotel. Room 123 was perfect situated right above the street so could take a glance at the road and see the crowd walking by. When windows were closed, it was perfectly calm and together with the great bed, this was a very good environment for high quality sleeping. We also tried... More

Was this review helpful? Yes 2
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Roger-Zh, Thank you very much for reviewing your stay at the Ambassador Hotel Vienna and your visit to the Ambassador Restaurant. We are thrilled about your wonderful feedback as well as the recommendation and hope to see you again when your travel plans bring you back to the area. Kind regards to Switzerland Ambassador Hotel Vienna More

Aguascalientes, Mexico
Top Contributor
80 reviews 80 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed June 9, 2014

The location and the construction of this hotel are both amazing. Unfortunately, it desperately needs maintainance, very old rugs, torn sheets, old TV's. This could easily be one of the best places to stay in Vienna but it fails because of administration. The staff is very professional and friendly.

Was this review helpful? Yes 2
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Salvador, Thank you for commenting on your stay at the Ambassador Hotel Vienna in August 2013. We regret that the amenities of our hotel did not meet your expectations. However, it is great to read that our staff provided excellent service. We thank you for your honest feedback and sincerely hope you will give us another chance. Kind regards... More

Cobleskill, New York
Top Contributor
142 reviews 142 reviews
16 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed June 7, 2014

A real Old School hotel! Original artwork on the walls, beautiful bar with marble pillars, large rooms with high ceilings and chandeliers, yet with modern bathroom facilities, TV and free wifi. Very clean and comfortable rooms. We did not eat breakfast here (too pricey for our budget) but did have drinks in the bar. Very attentive staff, who remembered us... More

Was this review helpful? Yes 1
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Therese, Thank you so much for this fantastic feedback on TripAdvisor. It is a pleasure to read your review. We are delighted that you liked the combination of tradition and history with modern amenities and that you enjoyed your time with us. We hope you had a pleasant journey back to the United States and look forward to having... More

Toronto, Canada
Contributor
12 reviews 12 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 30, 2014

My stay at The Ambassador in May was exceptional. I was impressed with its old classic beauty and charm which has stood the test of time. The staff were extremely polite and helpful. My room was breathtaking and quite spacious. It's elegance was uplifting and ambience comfortable. The location couldn't be better for shopping, seeing sights and strolling around Vienna.... More

Was this review helpful? Yes
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Lynne14, Thank you for sharing your impressions on TripAdvisor and completing our guest survey. We are delighted that you enjoyed your stay at the Ambassador Hotel Vienna and look forward to welcoming you back soon. Kind regards Ambassador Hotel Vienna More

Bucharest, Bucuresti, Romania
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 1, 2014

I used to be thrilled when going to this hotel: top location, historical building, chic and cosy. Unfortunatelly, my latest stay, which ended yesterday, brought me a bitter taste: understaffed is the word. One can understand the crisis, the savings, etc, but the tourist paying some 250 euro b&b expects at least a prompt service. Instead, we've got a poor... More

Was this review helpful? Yes 1
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Ms. Matei, Thank you for sharing your impressions about your last stay at the Ambassador Hotel Vienna. We sincerely apologize for what happened during your visit in our restaurant. Due to some unexpected occurences, there was only one waiter on duty that evening. We are deeply sorry that your stay resulted in a great disappointment. We would be very... More

Houston, Texas
Contributor
14 reviews 14 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed May 1, 2014

We loved this hotel. The rooms are huge, with high ceilings and chandeliers. The bathrooms are also very large and comfortable. We stayed for 2 nights, drove to Salzburg for three nights, and then came back for three nights, so we had two rooms, 308 and 322. 308 was our favorite, but both rooms have big windows that open onto... More

Was this review helpful? Yes
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Topshelf210b, Thank you very much for choosing the Ambassador Hotel for your recent trip to Vienna. We are thrilled about your fantastic feedback and happy that everything was to your full satisfaction. We hope to see you and your family again when your travel plans bring you back to the area. Kind regards Ambassador Hotel Vienna More

Vienna, Austria
Top Contributor
109 reviews 109 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 28, 2014

i have been visiting this traditional hotel for an event - a festivity with many friends - where we had the opportunity to test the kitchen and had a look into some of the rooms everything seems very spacious and a little bit old style but nice and clean clearly the best asset is the perfect location

Was this review helpful? Yes
Oslo, Norway
Top Contributor
59 reviews 59 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 25, 2014

The Ambassador is perfectly situated for a visit to Vienna. It has an exit onto the main pedestrian street of Vienna, Kärntner Strasse, and a back entrance with a conveniently located taxi stand at the back. The rooms here are quite large (for Europe I would say enormous) and with a ceiling height of well over 10 feet you get... More

Was this review helpful? Yes 1
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Ptm27, Thank you so much for this fantastic feedback about your recent stay at the Ambassador Hotel Vienna. It is a pleasure to read that our staff provided excellent service and made your stay memorable. We are delighted that you liked our central location and your room. All our hotel rooms are very spacious indeed. We sincerely hope you... More

Yerevan, Armenia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 22, 2014 via mobile

Hotel location is great. It is very close to the opera and it is on the main shopping street. Many restaurants and shops. The hotel is clear, housekeeping is on a high level. The restaurant in the hotel could be better. Some of the staff were not very polite, though mostly nice service!

Was this review helpful? Yes
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear ArnMH, Thank you very much for reviewing your stay at the Ambassador Hotel Vienna. We are very sorry that you were not satisfied with our restaurant and some of our staff. Your feedback is highly valued as it helps us in our efforts to improve and develop our services. If you plan to visit Vienna again, it would be... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 3, 2014

The hotel clearly has a perfect location. To be more specific (and nerdy), it is almost located at the centroid of top 30 attractions in Vienna. In a range of 2 km, you will see most of touristic and cultural spots. We even didnt need to use the public transport during our stay. Rooms are spacious, approximately 40 sq meter,... More

Was this review helpful? Yes 2
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Gyucel, Thank you very much for sharing your impressions on TripAdvisor. We feel more than happy that the Ambassador Hotel offered the perfect location for you. Indeed, the city's major sights and cultural attractions are within easy reach of our hotel. We are sorry that you did not like the decor and amenities of your room. The Ambassador offers... More

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Additional Information about Hotel Ambassador

Address: Karntner Strasse 22 / Neuer Markt 5, Vienna A-1010, Austria
Location: Austria > Vienna > Innere Stadt
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Ambassador 5*
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Also Known As:
Ambassador Wien Hotel
Ambassador Wien Vienna

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#42 Luxury Hotel in Vienna #49 Romantic Hotel in Vienna #56 Family Hotel in Vienna #64 Business Hotel in Vienna
Hotel Class
Official Description (provided by the hotel)
Ambassador Hotel is a luxurious business hotel, located in the heart of Vienna, directly on the Kärntner Strasse shopping street. ... more   less 
Number of rooms
89

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