We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Ambassador

5.0 of 5 Karntner Strasse 22 / Neuer Markt 5, Vienna A-1010, Austria
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Hotel Ambassador
Professional photos View all
Browse nearby
Hotel Ambassador
Write a Review

368 reviews from our community

Traveler rating
    177
    136
    39
    9
    7
See reviews for
66
153
31
47
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (368)
  • Mar-May only
    (72)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (108)
  • Dec-Feb only
    (80)
All months
Geelong, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked the hotel on line and the interaction on line was prompt and very good. Their responses were clear and friendly. The room was large and well furnished , overlooking the very busy Kartnerstrasse. A great shopping location.The hotel irself is very central and close to the cultural and historical sites - easy walking almost anywhere you wanted to... More 

Was this review helpful? Yes
Langley, Washington
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a fabulous location, hospitable staff, comfortable room and glorious view! Hotel Ambassador is right in the heart of Old Vienna, flanked on one side by the shops of Kamtner Strasse, the other side facing Neumarket and the beautiful Capuchin Church (and Kaisergruft). We were fortunate to spend the Christmas holidays in this historic and lovely city. Few experiences can... More 

Was this review helpful? Yes
Brisbane, Australia
Senior Contributor
25 reviews 25 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed in Apartment 602 for 1 week, large, great views + 2 x doors that open for fresh air / views. Apartment overlooks the Kartnerstrasse - wonderful ambiance, music at night, views to Stephansdom from very small balcony. No problems with noise from Karnerstrasse at all with doors closed. Great elevator from ground floor - small corridor to Apartment 602... More 

Was this review helpful? Yes
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear bristraveller2014, We appreciate your detailed review and thank you so much for the fantastic feedback and rating. We are more than happy that you could enjoy your stay with us to the fullest. Please rest assured that we will share your wonderful review with the entire team. We hope you had a comfortable journey back to Brisbane and look... More 

Istanbul, Turkey
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 18, 2014

I highly reccomend this hotel because of its location, friendly staff, large rooms, reasonably priced. Try to get a room facing Neuer Markt rather than Kaertnerstrasse if you want a quiet room. Very close to museums, to concerts, to shopping, to good restaurants, to churches...

Was this review helpful? Yes 1
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear fsgucum, Thank you for completing our guest survey and sharing your experience on TripAdvisor. We are pleased to read your positive feedback and look forward to your next stay with us. Kind regards Ambassador Hotel Vienna More 

Ankara
Contributor
16 reviews 16 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 18, 2014

It was a short business trip; but the venue was great. It was very close to everywhere. (actualy close to where we need to be) Restaurants around, almost close on foot. Hotel was clean and tidy. Personel was smiling.

Was this review helpful? Yes
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear akinburak, Thank you for choosing the Ambassador Hotel for your recent business trip to Vienna. We are glad that we could meet your expectations and look forward to welcoming you again. Kind regards Ambassador Hotel Vienna More 

PA
Top Contributor
243 reviews 243 reviews
47 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed December 15, 2014

This hotel is a beautiful old European hotel. The rooms was very nice, clean, and decorated nicely. The location couldn't be better. There are two entrances, one on a vehicular street, and the other exiting right on to the main shopping street. Just a couple of minutes walk to st. Stephens, the Opera House, the u-bahn, and the trams. If... More 

Was this review helpful? Yes
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Ricmar60, Thank you very much for writing this wonderful review and pointing out the unique location of our hotel. We are delighted that you plan on staying at the Ambassador again and look forward to your next stay with us. Kind regards Ambassador Hotel Vienna More 

Calne, Wiltshire,UK
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 11, 2014

For our second trip to Vienna we chose this hotel for the location and the 5 stars. The building is beautiful and the rooms are spacious, well equipped and comfortable. The staff were very welcoming and helpful although they did let us down by not managing to get us a seat at the Opera. Our fault - we should have... More 

Was this review helpful? Yes
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear freezermale, Thank you for taking the time to review your stay at the Ambassador Hotel Vienna. We are very sorry that some services did not meet your expectations. We appreciate your feedback as it helps us to improve our amenities. We wish you a Happy Holidays and would be pleased to welcoming you again in 2015. Kind regards Ambassador... More 

Bucharest, Romania
Top Contributor
52 reviews 52 reviews
42 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 4, 2014

We spent four nights in this hotel and had a wonderful time. The hotel atmosphere is warm and friendly. Our Josephine Beker room was very spatious and equipped with everyting - storage places, study and relaxation areas, big, full of light, bathroom, electric sockets for your travel gadgets everywhere, nice view on two pedestrian streets. The hotel is few steps... More 

Was this review helpful? Yes
Bucharest, Romania
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 4, 2014

The building is impressive, however due to the obsolete furniture and especially the poor services it does not deserve its five stars. We arrived at 14.00 hrs after 6 hours drive, coming from Hintertux, however the room was not yet ready. We left the luggage and went for a walk and lunch, we asked for the luggage at least to... More 

Was this review helpful? Yes 2
Houston, Texas
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 3, 2014

We didn't know what to expect from this hotel but we were pleasantly surprised. The reason I say this is because it is an older hotel that had mixed reviews online. The rooms were larger than what we are used to when traveling to Europe. They kept it very clean and the location was great! I honestly believe without spending... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Ambassador? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Ambassador

Address: Karntner Strasse 22 / Neuer Markt 5, Vienna A-1010, Austria
Location: Austria > Vienna Region > Vienna > Innere Stadt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Ambassador 5*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Agoda, Despegar.com, HotelTravel.com, Hotel.de, TripOnline SA, Odigeo and Tingo so you can book your Hotel Ambassador reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ambassador Wien Hotel
Ambassador Wien Vienna
Hotel Style:
#38 Business Hotel in Vienna
#42 Luxury Hotel in Vienna
#44 Family Hotel in Vienna
#62 Romantic Hotel in Vienna

167 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (137)
Viewed
Room/suite (41)
Viewed
Dining (10)
Viewed
Hotel & grounds (26)
Viewed
Bathroom (14)
Viewed
View from room (10)
Viewed
2:49
Videos (1)
Viewed
Other (35)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (12)
Viewed
Dining (1)
Viewed
Business center/function rooms (3)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay