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All 369 Vienna hotels

Hotel Ambassador

5.0 of 5 Hotel   |   Karntner Strasse 22 / Neuer Markt 5, Vienna A-1010, Austria (Innere Stadt)
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85%
Ranked #56 of 369 hotels in Vienna
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Jimmienay Madison, Wisconsin
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448 people have reviewed this hotel

Traveler rating
    210
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    49
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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English first
Madison, Wisconsin
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Pleasant entrance welcomes you to the Ambassador. Located in the shopping district this fairly small hotel offers luxury, grand views, an excellent (albeit a tad expensive,) wonderful breakfast. Within minutes of many of Vienna's attractions, close to public transit this hotel has been a treat.

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HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Jimmienay, Thank you very much for choosing the Ambassador Hotel for your stay in Vienna. We are glad that you enjoyed your time with us and hope you consider the Ambassador again when your travel plans bring you back to the area. Kind regards Ambassador Hotel Vienna More

Frodsham, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Went with friends to celebrate my birthday. We couldn't have chosen a better hotel for our trip. Set in an attractive square. It was centrally located and even though Vienna is a very large city, one could walk to most places of interest. The accommodation was superb, staff very friendly and helpful. The food was good. As was the wine.

Was this review helpful? Yes 1
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Jackmarj2014, Thank you for choosing the Ambassador Hotel Vienna to celebrate your birthday. It is a pleasure to read your fabulous feedback regarding our hotel and restaurant. We are very happy that we could fulfill your expectations and look forward to having you and your friends as our guests again. Kind regards Ambassador Hotel Vienna More

Lucknow, India
Top Contributor
61 reviews 61 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a sort of heritage structure which everyone may not like but it is neatly kept and well maintained. Front desk staff is extremely polite and helpful. The breakfast is well laid out and sumptuous. The location is superb as the hotel is located in the main market street. The room size is good with good bathroom. Normally a... More

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HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear vipul61, Thank you for reviewing your stay at the Ambassador Hotel Vienna and posting a photo of our front entrance on Neuer Markt. We are delighted that your stay was an "excellent experience". Your feedback is highly valued as it helps us to improve our services. It would be a great pleasure to welcoming you again at our property.... More

Sydney, Australia
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were there for a conference and stayed in the hotel for 6 days. The location is central, right in front of the shops and is walkable to the Opera house and close to the subway. The hotel music lounge is centrally located and was rather quiet even over the weekend which is probably because there are rooms around it.... More

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HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Michelle, Thank you very much for reviewing your stay at the Ambassador Hotel Vienna. The Ambassador has been a hotel for 116 years and is one of the most historic and traditional buildings in the city. It features the typical Viennese charme, combined with modern amenities. Our location is indeed very convenient and unique. Thank you for pointing that... More

Bratislava, Slovakia
Contributor
20 reviews 20 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was here on business trip but i think hotel ambassador for price 200 eur for night what i payed with breakfast and parking was verry good price becouse you are in centrum in heart of wien and hotel is in classic style but nice clean really good choice for 200 euro....

Was this review helpful? Yes 1
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Milan, Thank you for choosing the Ambassador Hotel Vienna and posting this fantastic review. We look forward to welcoming you again on your next business or leisure trip to Vienna. Kind regards Ambassador Hotel Vienna More

Al Khobar, Saudi Arabia
Contributor
19 reviews 19 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed there for 5 days. It was our first visit to Vienna the hotel worked very well for us. The location of the hotel could not be better. Located in the pedestrian only part of Karntner street, when we did not feel like going out we just opened our window and enjoyed the music of the street players. Of course... More

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HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear 62june2012, Thank you very much for sharing your impressions on TripAdvisor. We are delighted that your stay at the Ambassador Hotel was to your satisfaction. However, we are sorry to read that you did not sleep well in your bed. Some of our rooms are facing Kärntner Straße, Vienna's exclusive shopping street and pedestrian area. As you mentioned in... More

Woking
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We have just returned from spending 6 nights in Vienna staying at the Ambassador Hotel. We were allocated excellent accommodation on the second floor at the front of the hotel. It was very comfortable, clean and spacious. We would recommend this hotel as it is in an excellent area, mostly pedestrianised and near to the Cathedral and historic sites. We... More

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HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Kathleen, Thank you so much for this fantastic review. It was a pleasure having you as our guests at the Ambassador Hotel Vienna. We are glad that you felt comfortable in your room and had a wonderful week in Vienna. Thank you for commenting so nicely on our staff. We hope to see you again when your travel plans... More

Rehovot, Israel
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 17, 2014

We stayed 5 nights at this beautiful hotel and loved it! For those who smoke (I know we are the minority nowadays :( ),smoking is allowed in certain rooms and in the Bar! We were upgraded to a very quiet de luxe room on the fourth floor,overlooking the square.The room was beautifully furnished and very spacious.The only downside being a... More

Was this review helpful? Yes 3
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Taso282, Thank you for posting this wonderful review on TripAdvisor. We are happy to read your positive feedback and appreciate your thoughts regarding the atmosphere. A complimentary bottle of water is provided daily in each room. We are sorry that this add-on was missing in your room. We thank you for recommending the Ambassador Hotel and look forward to... More

Ashtead, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 16, 2014

We stayed a couple of nights in this hotel - it was most comfortable, the staff were very pleasant and helpful and the location is great! Our room overlooked the square and was quiet. The only downside was the expensive breakfast - so we ventured out - it's a shame more hotels don't include the breakfast in the rate as... More

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HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear David, Thank you for choosing the Ambassador Hotel Vienna and reviewing your stay. Your feedback is highly appreciated and we would like to apologize for the inconveniences with your bathroom sink. However, we are glad that those troubles got handled immediately by our staff. Please do not hesitate to contact us when you plan your next trip to Vienna.... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed June 14, 2014 via mobile

The hotel has beautiful rooms. It is very centrally located next to the main shopping centre and 5-10 minutes walk from all the central sites. The "but" is don't believe everything the concierges tell you. For example he told us to go to the Spanish Riding School to buy the tickets at time when the booking office was closed. It... More

Was this review helpful? Yes
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear MDH19VS, Thank you for sharing your impressions about your stay at the Ambassador Hotel Vienna. We apologize for the inconveniences and lack of service you experienced. Please rest assured that we will discuss your comment with the responsible manager. Thank you for bringing this issue to our attention. We appreciate your honest feedback and sincerely hope you will consider... More

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Additional Information about Hotel Ambassador

Address: Karntner Strasse 22 / Neuer Markt 5, Vienna A-1010, Austria
Location: Austria > Vienna > Innere Stadt
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Ambassador 5*
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Also Known As:
Ambassador Wien Hotel
Ambassador Wien Vienna

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#42 Luxury Hotel in Vienna #49 Romantic Hotel in Vienna #56 Family Hotel in Vienna #64 Business Hotel in Vienna
Hotel Class
Official Description (provided by the hotel)
Ambassador Hotel is a luxurious business hotel, located in the heart of Vienna, directly on the Kärntner Strasse shopping street. ... more   less 
Number of rooms
89

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