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Hotel Ambassador

#71 of 365 Hotels in Vienna
Certificate of Excellence
Karntner Strasse 22 / Neuer Markt 5, Vienna A-1010, Austria
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420 Reviews from our TripAdvisor Community

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Traveler rating
    198
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    45
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (420)
  • Mar-May only
    (99)
  • Jun-Aug only
    (128)
  • Sep-Nov only
    (108)
  • Dec-Feb only
    (85)
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1 review
5 of 5 stars Reviewed yesterday NEW

It is a really beautiful hotel it is perfectly located, and the staff is realy nice. The rooms are spacious and nice and as a plus the wifi works really well and it is free. But I found that brekfast is not included and if you want to have it you are charged 25 euros per person

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Doha, Qatar
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Old world charm, super high ceilings and located right on the strip of all the many stores and shops. You literally walk out the back door of the hotel and you are in the hustle of everything going on around you. We didn't use any of the hotel facilities other than stay in the room and go straight out into... More 

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Winchester, United Kingdom
Level Contributor
77 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Whether a business trip or personal I always choose to stay here when i visit Vienna now. This was my second stay and once again the hotel did not disappoint. There were a couple of issues over my booking but the staff were very friendly and quickly solved the issues. The rooms are classically decortated but still maintinaing a modern... More 

Was this review helpful? Yes 1
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Antonia G, Thank you for sharing this kind review. It is our main objective to exceed your expectations and we are thrilled to receive such a fantastic feedback. We will be sure to share your lovely comment with Ines and the entire team. We value your trust and loyalty in the Ambassador and look forward to welcoming you on... More 

Bakersfield, California
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Ambassador Hotel is in perfect location near St Stephens Cathedral and huge choice of restaurants and shops. Other tourist sites are within short walking distance. Taxi stand is in front of hotel. Room was spacious and clean. Staff polite and helpful. Would recommend without hesitation.

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HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Dan M, Thank you very much for this fantastic feedback and for pointing out our central location. We appreciate your recommendation and look forward to seeing you again. Kind regards Ambassador Hotel Vienna More 

Melbourne, Victoria, Australia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband & I stayed here for three nights in June 15 & were very happy. By European standards, the room was very big. Bathroom was quite compact but fine. The hotel itself is lovely, very historic & traditional, staff on reception were courteous & friendly. Great location, right on the main pedestrian shopping rd in the old town. Breakfast... More 

Was this review helpful? Yes 1
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Bernadette C, We are grateful to hear about your experiences at the Ambassador Hotel Vienna. The combination of traditional style, modern amenities and an unique location makes the Ambassador the ideal hotel for Vienna visitors. We are happy that you liked these features and thank you for writing a review. Please do not hesitate to contact us if you... More 

Hyderabad, India
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago

We recently stayed at this hotel. Location is amazing and fantastic. Shopping area and lot of restaurant is just away from the hotel. Rooms size were good enough but bathrooms and linens are below average . They are short of staff. We can consider this hotel only for location which is excellent.

Was this review helpful? Yes
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear goyal385, Thank you for taking the time to review your stay at the Ambassador Hotel Vienna. We regret that we could not entirely meet your expectations, though we are glad that you liked our central location in the heart of Vienna. We hope you had a comfortable journey back to India and would be very pleased to welcoming you... More 

Edinburgh, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Chosen by our travel agent and a very good choice. We were within a short walk of all the grand Palaces and beautiful buildings including the Cathedral of St Stephen. Surrounded by streets of lovely restaurants, shops and galleries and the bus stops for the guided tours - everything was a short walk away. Rooms and bathrooms were spacious and... More 

Was this review helpful? Yes
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Iorna d, We are happy to hear that you had such a great time at our hotel. Thank you for writing this wonderful and detailed feedback which gives other travellers an overview of our features. If your travel plans bring you back to Vienna, it would be a pleasure to welcoming you as our guests again. Kind regards Ambassador... More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Why this hotel is Nr 77 on the trip advisor list, is beyond me. Not only is it located in THE best location - minutes from the Stephansdom, close to the opera and all the wonderful Kaffeehauser but the staff are also wonderfully old school and true professionals. Superb all around. We will be back.

Was this review helpful? Yes 3
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear BrightonMike_2015, We can't thank you enough for this fabulous feedback and the lovely words. It was our pleasure having you and your family as our guests at the Ambassador Hotel Vienna. We are glad that you had an enjoyable time and hope to welcoming you back soon. Kind regards Ambassador Hotel Vienna More 

1 review
4 of 5 stars Reviewed 4 weeks ago

We were delighted to stay in the Ambassador Hotel as it is right in the heart of the City, great location and walking distance to all amenities. The bedrooms are large with beautiful furniture and lovely bathroom. Can be noisy at night if you want to leave your window open as city center location. Vienna is a beautiful City one... More 

Was this review helpful? Yes
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Noel O, Thank you for staying at the Ambassador Hotel Vienna and reviewing your time with us. It is great to read your nice comments regarding our central location and our rooms. We hope you consider the Ambassador again for future visits to Vienna. Kind regards Ambassador Hotel Vienna More 

New York
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We visit Vienna two to three times a year, and after trying many places we settled on the Ambassador as out "Stammhotel." It is not cheap, but the rooms are capacious and nicely appointed. This modern hotel captures the feeling of old Vienna without the peeling wallpaper and musty aroma of more traditional hotels. The restaurant, Morwald, is excellent if... More 

Was this review helpful? Yes
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Widget2015, Thank you for choosing the Ambassador Hotel again for your recent visit to Vienna. Your feedback as a regular guest is very important for us. We are delighted that you like the combination of tradition and history with modern amenities. We appreciate your comment regarding our restaurant Ambassador, which is no longer operated by Morwald. Our staff will... More 

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Staying in Inner City

Neighborhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
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