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All 368 Vienna hotels

Hotel Ambassador

5.0 of 5 Hotel   |   Karntner Strasse 22 / Neuer Markt 5, Vienna A-1010, Austria (Innere Stadt)
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85%
Ranked #58 of 368 hotels in Vienna
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
groovychickMelbourne Melbourne, Australia
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321 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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English first
Melbourne, Australia
Top Contributor
72 reviews 72 reviews
20 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed here for two nights and it was a pleasant stay! The Ambassador is an imposing building in a small square. It is next to the infamous Cafe Sacher and if you are chocolate Sacher torte fan, you will be delighted! Car park is off site at a parking garage nearby. 5 min walk away, the staff were all... More

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The only excellent thing this hotel has is the location, service is the worst thing in this place. When checked in, staff are not dressed well and they came out from the back office with mouth full of food. Rooms are large however old furniture but well maintained, In the room, I ordered an extra bed for my kid, it... More

Was this review helpful? Yes 1
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear doha_traver, Thank you for taking the time to review your current stay at the Ambassador Hotel Vienna. We sincerely apologize for the inconveniences you are experiencing. This situation does not represent our quality standards and we will follow up this incident properly. Unfortunately, we can't link a guest name or room number to your nick name. We would like... More

Spartanburg, South Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

By the time we reached Vienna, we had been traveling for well over a week with a variety of hotel experiences. My friend and I travel frequently and realize that few hotels are perfect. Hotel Ambassador came close. The location is amazing! We loved being right on the pedestrian area of Karntner Strasse. Only a few sites required transportation; we... More

Was this review helpful? Yes 1
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear mdavis2, Thank you for writing this wonderful review and sharing your experience with other travelers. We are thrilled by your fantastic feedback and the good rating of our rooms, staff and services. Please rest assured that we will share your lovely words with the entire team. We are very sorry for your disappointment with our Atriumbar. Smoking is still... More

Madison, Wisconsin
Contributor
18 reviews 18 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Pleasant entrance welcomes you to the Ambassador. Located in the shopping district this fairly small hotel offers luxury, grand views, an excellent (albeit a tad expensive,) wonderful breakfast. Within minutes of many of Vienna's attractions, close to public transit this hotel has been a treat.

Was this review helpful? Yes
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Jimmienay, Thank you very much for choosing the Ambassador Hotel for your stay in Vienna. We are glad that you enjoyed your time with us and hope you consider the Ambassador again when your travel plans bring you back to the area. Kind regards Ambassador Hotel Vienna More

Frodsham, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 15, 2014

Went with friends to celebrate my birthday. We couldn't have chosen a better hotel for our trip. Set in an attractive square. It was centrally located and even though Vienna is a very large city, one could walk to most places of interest. The accommodation was superb, staff very friendly and helpful. The food was good. As was the wine.

Was this review helpful? Yes 1
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Jackmarj2014, Thank you for choosing the Ambassador Hotel Vienna to celebrate your birthday. It is a pleasure to read your fabulous feedback regarding our hotel and restaurant. We are very happy that we could fulfill your expectations and look forward to having you and your friends as our guests again. Kind regards Ambassador Hotel Vienna More

Lucknow, India
Top Contributor
107 reviews 107 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 13, 2014

This is a sort of heritage structure which everyone may not like but it is neatly kept and well maintained. Front desk staff is extremely polite and helpful. The breakfast is well laid out and sumptuous. The location is superb as the hotel is located in the main market street. The room size is good with good bathroom. Normally a... More

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HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear vipul61, Thank you for reviewing your stay at the Ambassador Hotel Vienna and posting a photo of our front entrance on Neuer Markt. We are delighted that your stay was an "excellent experience". Your feedback is highly valued as it helps us to improve our services. It would be a great pleasure to welcoming you again at our property.... More

Sydney, Australia
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 8, 2014

We were there for a conference and stayed in the hotel for 6 days. The location is central, right in front of the shops and is walkable to the Opera house and close to the subway. The hotel music lounge is centrally located and was rather quiet even over the weekend which is probably because there are rooms around it.... More

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HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Michelle, Thank you very much for reviewing your stay at the Ambassador Hotel Vienna. The Ambassador has been a hotel for 116 years and is one of the most historic and traditional buildings in the city. It features the typical Viennese charme, combined with modern amenities. Our location is indeed very convenient and unique. Thank you for pointing that... More

Bratislava, Slovakia
Contributor
20 reviews 20 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 2, 2014

I was here on business trip but i think hotel ambassador for price 200 eur for night what i payed with breakfast and parking was verry good price becouse you are in centrum in heart of wien and hotel is in classic style but nice clean really good choice for 200 euro....

Was this review helpful? Yes 1
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Milan, Thank you for choosing the Ambassador Hotel Vienna and posting this fantastic review. We look forward to welcoming you again on your next business or leisure trip to Vienna. Kind regards Ambassador Hotel Vienna More

Al Khobar, Saudi Arabia
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 25, 2014

Stayed there for 5 days. It was our first visit to Vienna the hotel worked very well for us. The location of the hotel could not be better. Located in the pedestrian only part of Karntner street, when we did not feel like going out we just opened our window and enjoyed the music of the street players. Of course... More

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HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear 62june2012, Thank you very much for sharing your impressions on TripAdvisor. We are delighted that your stay at the Ambassador Hotel was to your satisfaction. However, we are sorry to read that you did not sleep well in your bed. Some of our rooms are facing Kärntner Straße, Vienna's exclusive shopping street and pedestrian area. As you mentioned in... More

Woking
2 reviews
5 of 5 stars Reviewed June 23, 2014

We have just returned from spending 6 nights in Vienna staying at the Ambassador Hotel. We were allocated excellent accommodation on the second floor at the front of the hotel. It was very comfortable, clean and spacious. We would recommend this hotel as it is in an excellent area, mostly pedestrianised and near to the Cathedral and historic sites. We... More

Was this review helpful? Yes
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Kathleen, Thank you so much for this fantastic review. It was a pleasure having you as our guests at the Ambassador Hotel Vienna. We are glad that you felt comfortable in your room and had a wonderful week in Vienna. Thank you for commenting so nicely on our staff. We hope to see you again when your travel plans... More

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Additional Information about Hotel Ambassador

Address: Karntner Strasse 22 / Neuer Markt 5, Vienna A-1010, Austria
Location: Austria > Vienna Region > Vienna > Innere Stadt
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Ambassador 5*
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Also Known As:
Ambassador Wien Hotel
Ambassador Wien Vienna

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#43 Luxury Hotel in Vienna #44 Romantic Hotel in Vienna #63 Business Hotel in Vienna #70 Family Hotel in Vienna
Hotel Class
Official Description (provided by the hotel)
Ambassador Hotel is a luxurious business hotel, located in the heart of Vienna, directly on the Kärntner Strasse shopping street. ... more   less 
Number of rooms
89

Questions & Answers

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1 question
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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