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All 368 Vienna hotels

Hotel Ambassador

5.0 of 5 Hotel   |   Karntner Strasse 22 / Neuer Markt 5, Vienna A-1010, Austria (Innere Stadt)
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85%
Ranked #56 of 368 Hotels in Vienna
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
War-chique San Francisco
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331 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco
Top Contributor
90 reviews 90 reviews
49 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed at Ambassador several times 5-10 years ago, and liked it a lot. I decided to repeat this positive experience once again in September 2014, and was deeply disappointed. Long waiting at checkin, When I said that I would like to stay for couple more days I was informed that there is no availability, but I may check with... More

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Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed for 3 nights in September 2014. I'll summarize my observations in pros and cons: Pros: -Location, possibly the best hotel location in Vienna for tourists -Spacious rooms -Helpful staff Cons: -Hotel's facilities and furniture are too old. They still use actual keys, the corridors are smelly from being too old, furniture in the rooms is too old. -Air... More

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New York City, New York
Contributor
14 reviews 14 reviews
10 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice basic hotel in very central location in the main pedestrian zone. We were able to walk to most all the sights. Nothing particularly special about the room or service, but no complaints! Would stay here again.

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Sugar Land, Texas
Contributor
20 reviews 20 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's hard for me to improve on the review by PeterLLama, which is difficult for me to admit inasmuch as it was written by a Parisian, but he got the gist of the stay down perfectly. We stayed here at the end of our train trip from Geneva, and had a wonderful time. The location was an easy walk to... More

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Paris, France
Contributor
17 reviews 17 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

There are two kinds of hotels: the international chains and the family-run hotels. I prefer the first category for my business trips. They might be impersonal and dull, they might be the same everywhere, but they are efficient and you know what to expect. Those quality become flaws when it comes to vacations. When I visit for pleasure, I prefer... More

Was this review helpful? Yes 1
Melbourne, Australia
Top Contributor
83 reviews 83 reviews
21 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for two nights and it was a pleasant stay! The Ambassador is an imposing building in a small square. It is next to the infamous Cafe Sacher and if you are chocolate Sacher torte fan, you will be delighted! Car park is off site at a parking garage nearby. 5 min walk away, the staff were all... More

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 31, 2014

The only excellent thing this hotel has is the location, service is the worst thing in this place. When checked in, staff are not dressed well and they came out from the back office with mouth full of food. Rooms are large however old furniture but well maintained, In the room, I ordered an extra bed for my kid, it... More

Was this review helpful? Yes 1
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear doha_traver, Thank you for taking the time to review your current stay at the Ambassador Hotel Vienna. We sincerely apologize for the inconveniences you are experiencing. This situation does not represent our quality standards and we will follow up this incident properly. Unfortunately, we can't link a guest name or room number to your nick name. We would like... More

Spartanburg, South Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2014

By the time we reached Vienna, we had been traveling for well over a week with a variety of hotel experiences. My friend and I travel frequently and realize that few hotels are perfect. Hotel Ambassador came close. The location is amazing! We loved being right on the pedestrian area of Karntner Strasse. Only a few sites required transportation; we... More

Was this review helpful? Yes 1
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear mdavis2, Thank you for writing this wonderful review and sharing your experience with other travelers. We are thrilled by your fantastic feedback and the good rating of our rooms, staff and services. Please rest assured that we will share your lovely words with the entire team. We are very sorry for your disappointment with our Atriumbar. Smoking is still... More

Madison, Wisconsin
Contributor
18 reviews 18 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 18, 2014

Pleasant entrance welcomes you to the Ambassador. Located in the shopping district this fairly small hotel offers luxury, grand views, an excellent (albeit a tad expensive,) wonderful breakfast. Within minutes of many of Vienna's attractions, close to public transit this hotel has been a treat.

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HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Jimmienay, Thank you very much for choosing the Ambassador Hotel for your stay in Vienna. We are glad that you enjoyed your time with us and hope you consider the Ambassador again when your travel plans bring you back to the area. Kind regards Ambassador Hotel Vienna More

Frodsham, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 15, 2014

Went with friends to celebrate my birthday. We couldn't have chosen a better hotel for our trip. Set in an attractive square. It was centrally located and even though Vienna is a very large city, one could walk to most places of interest. The accommodation was superb, staff very friendly and helpful. The food was good. As was the wine.

Was this review helpful? Yes 1
HotelAmbassadorWien, Manager at Hotel Ambassador, responded to this review

Dear Jackmarj2014, Thank you for choosing the Ambassador Hotel Vienna to celebrate your birthday. It is a pleasure to read your fabulous feedback regarding our hotel and restaurant. We are very happy that we could fulfill your expectations and look forward to having you and your friends as our guests again. Kind regards Ambassador Hotel Vienna More

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Additional Information about Hotel Ambassador

Address: Karntner Strasse 22 / Neuer Markt 5, Vienna A-1010, Austria
Location: Austria > Vienna Region > Vienna > Innere Stadt
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Ambassador 5*
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Also Known As:
Ambassador Wien Hotel
Ambassador Wien Vienna

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