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All 367 Vienna hotels

Hotel Erzherzog Rainer

4.0 of 5 Hotel   |   Wiedner Hauptstr 27 - 29, Vienna A-1040, Austria
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Ranked #65 of 367 hotels in Vienna
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
Enret1 Trieste, Italy
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279 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Trieste, Italy
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Hotel Erzherzog Rainer is conveniently located south of Karlsplatz and the Opera, not far from the city centre. It takes about 20 mins to reach Stephansdom on foot from the hotel; alternatively the streetcar -the stop is just outside the hotel- excellently connects the area with the city centre;and if you need to travel to other areas of Vienna,... More

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Madrid, Spain
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

You don't always find an hotel where everybody treats you as a member of the family rather than a customer. Close enough to downtown and well communicated, comfortable room, exceptional service and a great restaurant. Based on my experience highly recommendable.

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Basel, Switzerland
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We were lucky enough to get to stay in this 4 star establishment. The staff was so friendly and eager to help. They helped us book tickets to several events and called a taxi service for the airport. Our lock broke while staying, and they immediately came to our room to inspect and fix the situation. The beds were more... More

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linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review

Dear Lindsey B, We are delighted to read your impressions and thank you very much for your praise and your recommendation to further travellers. Where did you rated a fitness centre? We definitely don’t have one… Wishing you a nice Easter, we remain, with best regards from Vienna More

Sandton, South Africa
Contributor
16 reviews 16 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This classic hotel is well situated within walking distance of most sites in Vienna. My single room had a lovely balcony, but I found the bed to be rather narrow - a slightly bigger bed in the room would have made such a difference. Breakfasts are great with a good selection of dishes to choose from. I would definitely stay... More

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linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review

Dear rianviv, Thank you for reviewing your stay with us and informing us about your experience. With pleasure we inform you that we do have single rooms with bigger beds. This category is called single queen size. We are at your disposal for any information or support needed. Don’t hesitate to contact us directly. Looking forward to your next Vienna... More

Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 15, 2014 via mobile

Just stayed for a day & night. Overall i would give it a 6/10. Positives : 1) room was ready earlier so they let us have it at 1030 am...which was super - allowed us to freshen up after our flight before hitting town 2) breakfast was v good. Negatives 1) wifi access worked but staff not entirely happy about... More

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linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review

Dear Saman J, We read attentively your review and thank you for your comments. The wifi access code is actually valid for three devices, but not simultaneously. We are sorry that this caused some problems. As you wrote the hotel rooms have no air-conditioning, but offer fans. The Hotel Erzherzog Rainer is situated close to the subway station Taubstummengasse, only... More

Budapest, Budapest, Hungary
1 review
5 of 5 stars Reviewed March 15, 2014

We are a family of 5, 3 year old daughter, parents, grandparents and we thoroughly enjoyed our stay in this hotel. It did what it had to do. Nice rooms, we requested two rooms next to each other and we got it, good location and very helpful staff. We were able to unload the car in front of the hotel... More

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linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review

Dear Oliver H, We are delighted to read about your family vacation and are very happy that you fully enjoyed it. Your nice compliments have already been passed to the entire team. Thank you. We wish you and your family all the best and remain, with kind regards from Vienna More

Danderyd, Sweden
Contributor
20 reviews 20 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 3, 2014

Very nice hotel with great breakfast. Room was a bit small and also a bit outdated. The staff very helpful and nice, which made you feel very comfortable. Very easy to get to the important sights in the city with tram or underground.

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linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review

Dear PatrikNimmerstam, Thank you for posting your impressions. We are happy to learn that you were very satisfied with the breakfast offer, the helpfulness of the staff and the hotel location. Thank you for your compliments. Regarding your remark about the room size: kindly note that we do offer different room categories and would be pleased to advise you at... More

Torquay, United Kingdom
1 review
5 of 5 stars Reviewed January 13, 2014

After trying a number of other hotels on five previous visits to Vienna we finally chanced on the Erzherzog Rainer, two years ago.We have now stayed here three times and shall do so again on our next trip. It is an elegant, quiet place with good transport links. NB We have always had courtyard or side-street rooms which are probably... More

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linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review

Dear Andrew W, Thank you for your detailed descriptions. We are pleased that you found in our Hotel Erzherzog Rainer your base for holidays in Vienna and also choose our beautiful city to celebrate your daughter’s birthday. We hope that you will visit us many more times in future and therefore look forward to welcome you back. Best regards More

Spokane, Washington
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 11, 2014

Stayed here for 2 nights prior to our river cruise in November 2013. The reception check in process was very easy and the staff members were all very cordial. The room was typically European small, but very comfortable. The bed was great. Our only complaint was that it was very warm in the room, even though the temps outside were... More

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linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review

Dear iloveny46, We are happy to learn that you enjoyed your stay at our Hotel Erzherzog Rainer and thank you for informing us about your impressions. We are sorry that the room was too warm and that your attempts to make it cooler failed. Please do not hesitate to contact our team for any support needed. We still hope you... More

THESSALONIKI
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 9, 2014

Hotel Erzherzog Rainer is overall a very good and reliable choice for a Vienna visit. Regaldless if you are alone or with friends and family. It is situated close to major sites in a quiet city area and for sure it is plus to be next to the excellent Vienna transportation system. Furthermore staff is very helpfull and service was... More

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linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review

Dear michalismetos, Thank you for sharing your experience with the TripAdvisor community. We are very pleased to read your recommendations to other travellers and appreciate your nice comments. Thank you. We regret that there have been some problems with your restaurant reservation, but are pleased that we could offer you an alternative which you accepted and enjoyed. But we still... More

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Additional Information about Hotel Erzherzog Rainer

Also Known As:
Erzherzog Rainer Hotel
Best Western Vienna
Erzherzog Rainer Vienna
Vienna Best Western
Address: Wiedner Hauptstr 27 - 29, Vienna A-1040, Austria
Location: Austria > Vienna
Amenities:
Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#48 Luxury Hotel in Vienna
#54 Romantic Hotel in Vienna
#76 Family Hotel in Vienna
#84 Business Hotel in Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Erzherzog Rainer 4*
Official Description (provided by the hotel):
Tradition, Viennese charm and outstanding Austrian hospitality all await guests to the 4-star Hotel Erzherzog Rainer. The 84 rooms in Wilhelminian style are continually modernized without compromising the hotel's character. The central, convenient location not far from the Vienna State Opera guarantees a vacation in which there's opportunity to immerse oneself deep in the Viennese soul. Upscale Viennese "Gasthaus" cuisine is celebrated at the restaurant "Wiener Wirtschaft". ... more   less 
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