We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 368 Vienna hotels

Hotel Erzherzog Rainer

4.0 of 5 Hotel   |   Wiedner Hauptstr 27 - 29, Vienna A-1040, Austria
Hotel amenities
Save Saved
You added Hotel Erzherzog Rainer to your Saves list
Hotel Erzherzog Rainer
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
87%
Ranked #88 of 368 hotels in Vienna
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
TakeMeAway44 New Jersey
  • Reviews (330)
  • Photos (92)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (33)
  • Location
  • More
Write a Review

330 people have reviewed this hotel

Traveler rating
    137
    151
    28
    8
    6
See reviews for
45
149
36
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New Jersey
Top Contributor
185 reviews 185 reviews
40 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We arrived late in the evening after a long train trip and found the room very hot with no air conditioning. I called the front desk and was informed that none of the rooms have air conditioning but that we could use the fan and open the window. The fan was on a short cord so could not blow where... More

Was this review helpful? Yes
Dubai, United Arab Emirates
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

The first stop in our Europe itinerary turned out to be disappointing. After a fairly long flight, we reached the hotel by cab at night to find out that the four star hotel had no air conditioning. The two rooms were small but clean. To us, they looked cramped. On our request, they provided us with table fans as the... More

Was this review helpful? Yes 2
linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review

Dear Rita745, Thank you for informing us about your experience. Our Hotel Erzherzog Rainer offers different categories which also vary on size. Do not hesitate to contact us directly at the time of your reservation; our team will be pleased to advise you in order to find the fitting solution. We are sorry that the fans we provided turned out... More

Edinburgh, Scotland
Top Contributor
59 reviews 59 reviews
26 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 1 week ago

Oh what a disappointment this hotel turned out to be. It has one major drawback.....there is not air conditioning in every room. Indeed, I don't know if any room has air conditioning. True it's not needed in a Viennese winter but it certainly is in summer.This little gem is not mentioned on their web site. There was a fan in... More

Was this review helpful? Yes 2
linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review

Dear Passepartout56, We regret that your stay did not completely fulfil your expectations, mainly because of the lack of air-conditioning in the rooms. We are sorry that the brought fan turned out to be smaller than the first one and therefore offered less cooling. Please do not hesitate to contact the reception desk during your stay in order to allow... More

New York City, New York
Contributor
14 reviews 14 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in Vienna by myself, from July 28- August 3, 2014. This hotel was quaint, the room was smaller than anticipated, (but I've heard that most European rooms are small), perfect just for me! The hotel was very close to the transport system and close to the city center via walking (for a first time visitor I recommend walking,... More

Was this review helpful? Yes
linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review

Dear Louise T, Thank you very much for your detailed review, giving us important feedback about our service and offer. We are very happy that you enjoyed yourself and that you hope to return soon. Looking forward to welcome you back in Vienna, we remain, with best regards More

Ripon, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My daughter and I stayed here for 2 nights, we both loved it, the staff were helpful, our room on the second floor was nice and comfortable and spotlessly clean. It was in a good location with the transport system. Breakfast was wonderful. The visit to Vienna was to see where things were as my daughter is returning in September... More

Was this review helpful? Yes
linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review

Dear Deborah F, We are delighted to read that you and your daughter felt very comfortable with us and enjoyed a nice stay at our Hotel Erzherzog Rainer. We appreciate your nice compliments and already passed them to the entire team. We would like to take this opportunity and wish your daughter a great start at the university here in... More

Ghaziabad, Uttar Pradesh, India
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I found the location of this hotel so very convenient and my stay here so much comfortable that I decided to book it again; and good that I did! On my return from Budapest, when I rechecked in at the hotel, I was given a room on the fifth floor instead of the second floor, where I had lodged in... More

Was this review helpful? Yes
linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review

Dear Ranjan-K-Singh, We are delighted to learn about your experience and thank you for choosing to book us again, when returning from Budapest. We are happy we could convince you again and even improve our service and offer. We hope you will keep your stays in good memories and look forward to your next Vienna trip. Best regards More

Colorado Springs, Colorado
1 review
4 of 5 stars Reviewed 3 weeks ago

This is a four star hotel in a very good location in terms of seeing the sights of Vienna. The staff at the check-in desk were extremely helpful and courteous. The breakfasts were the best that we experienced at any hotel in Europe and the dinners were also very good.

Was this review helpful? Yes
linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review

Dear rebeccafriendly, We are glad to read that you fully enjoyed your stay at our Hotel Erzherzog Rainer and could benefit from its location to reach the sights of our beautiful city. With pleasure we already passed your compliments to the team and thank you especially for your praise of our breakfast buffet. Wishing you a great summer continuation, we... More

Winnipeg, Manitoba
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I spent 11 nights here. This is an older building, maybe a century or more, but does not show its age, only its elegance. The smaller rooms lack air conditioning, a definite disadvantage in the heat of July, but I only was really uncomfortable on two nights. The staff is friendly, helpful, and professional. The large and varied breakfast buffet... More

Was this review helpful? Yes
linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review

Dear T K, Thank you for submitting your review and posting it on TripAdvisor. We are glad to learn about your impressions and appreciate your comments. We noticed your important feedback and improvement suggestion and thank you for helping us, to optimize our offer. The Hotel Erzherzog Rainer is situated in the 4th district of Vienna and really close to... More

Arlington, Virginia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Very clean, safe area. walking distance to every thing. Although my visit to Vienna was brief, I was traveling and needed a clean, safe, nice hotel within walking distance from the major sites. I got everything with this hotel and would stay again.

Was this review helpful? Yes
linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review

Dear ashmm1, We are very happy to read that our Hotel Erzherzog Rainer fulfilled all your expectations and therefore you fully enjoyed your stay with us. We would be pleased to welcome you back in future and look forward to your next holidays in Vienna. Best regards More

Bangor, Maine
Top Contributor
202 reviews 202 reviews
130 hotel reviews
134 helpful votes 134 helpful votes
5 of 5 stars Reviewed July 7, 2014

Hotel Erzherzog Rainer is a great choice for all-purpose sight-seeing. It's an older hotel (in the good sense, i.e., even under its new brand it doesn't feel like a chain hotel) and "feels" more expensive than it is. I stayed three nights in one of its simpler rooms (at less than 100 Euro/night): no air-conditioning, but a fan, flat-screen tv,... More

Was this review helpful? Yes
linda_labschuetz, Internet Guest Relation Manager at Hotel Erzherzog Rainer, responded to this review

Dear Ranke, We are glad to learn that you experienced a nice time in Vienna and were very satisfied with your stay. We really appreciate your compliments and detailed description of your impressions. We send you sunny regards from Vienna and look forward to your next visit. More

Owners: What's your side of the story?
If you own or manage Hotel Erzherzog Rainer, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Erzherzog Rainer? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Erzherzog Rainer

Address: Wiedner Hauptstr 27 - 29, Vienna A-1040, Austria
Location: Austria > Vienna Region > Vienna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Erzherzog Rainer 4*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Priceline, Agoda, Hotel.de, Cheap Tickets, Travelocity, TripOnline SA, BookingOdigeoWL, Otel and Hotels.com so you can book your Hotel Erzherzog Rainer reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Erzherzog Rainer Hotel
Best Western Vienna
Erzherzog Rainer Vienna
Vienna Best Western

92 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (84)
Viewed
Hotel & grounds (14)
Viewed
Room/suite (29)
Viewed
Family/play areas (1)
Viewed
Bathroom (8)
Viewed
View from room (6)
Viewed
Dining (3)
Viewed
2:52
Videos (1)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Hotel & grounds (4)
Viewed
Dining (3)
Viewed
Room/suite (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Vienna with
any amenities

Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style
#59 Business Hotel in Vienna #63 Luxury Hotel in Vienna #71 Romantic Hotel in Vienna #89 Family Hotel in Vienna
Hotel Class
Official Description (provided by the hotel)
Tradition, Viennese charm and outstanding Austrian hospitality all await guests to the 4-star Hotel Erzherzog Rainer. The 84 rooms in Wilhelminian style are continually modernized without compromising the hotel's character. The central, convenient location not far from the Vienna State Opera guarantees a vacation in which there's opportunity to immerse oneself deep in the Viennese soul. Upscale Viennese "Gasthaus" cuisine is celebrated at the restaurant "Wiener Wirtschaft". ... more   less 
Number of rooms
84

Questions & Answers

Questions? Get answers from Hotel Erzherzog Rainer staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer