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All 368 Vienna hotels

Hotel Altstadt Vienna

4.0 of 5 Hotel   |   Kirchengasse 41, Vienna 1070, Austria (Neubau)
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94%
Ranked #10 of 368 hotels in Vienna
A recent review
5 of 5 stars reviewed 5 days ago
nandv Dublin, Ireland
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963 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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English first
Dublin, Ireland
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We recently stayed at the Altstadt for 6 nights. We found it to be a boutique hotel of exceptional quality. The staff are first class as regards helpfulness and competence. Our room (junior suite) was exactly as shown on the website - spacious, comfortable and individually-decorated with a very nice bathroom. The breakfast buffet was of a very high standard... More

Was this review helpful? Yes
meadowvalley9, Leiter Front Office at Hotel Altstadt Vienna, responded to this review

Dear nandv, thank you so much for taking your time to share your impressions about the Altstadt with other travellers and our team! This feedback is what keeps us working with a big smile... and gives us the feeling that our art of hospitality is enjoyed! Thanks! Hope to be welcoming you soon again! Kind regards, from your personal residence... More

Mill Valley, California
Top Contributor
80 reviews 80 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Don't let the entry put you off. This place is great. The driver pulls up to what looks like an apartment building. No doorman, no valet, no hotel lobby. Just some strange art on the walls of the entry and a sign that says to go upstairs to the reception. So we take the elevator up, looking at each other... More

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Amsterdam, The Netherlands
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

First - this is the best location in Vienna - next to the museumsquartier and walking distance to the Naschmarkt. The hotel itself is fantastic, with unique, quirky, interesting art throughout. The suite we had was a great size, even with a grand piano and very comfortable. Top marks for breakfast and they even offer afternoon tea and cakes. However,... More

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meadowvalley9, Front Office Manager at Hotel Altstadt Vienna, responded to this review

Dear Tom W, thank you very much for taking the time to share your thoughts about the hotel with us and other travellers! It is really this kind of feedback that keeps us working everyday with a big smile on our faces. We hope to see you back in Vienna, soon! Kind regards, from your personal residence in Vienna, Lisa... More

Monaco
Top Contributor
56 reviews 56 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 1 week ago

I booked this hotel for three nights after reading so many positive reviews and seeing some lovely looking photos of refurbished, modern rooms. Prices seemed affordable as well. People used language like "quirky", "boutique", and "unusual" to describe the Altstadt, but there was very little to indicate what was to come. When we arrived, it was late, and we enter... More

Was this review helpful? Yes 2
meadowvalley9, Front Office Manager at Hotel Altstadt Vienna, responded to this review

Dear theru55ian, Thank you for taking the time to write this extensive review about your very short stay of less than an hour at the Hotel Altstadt. We highly appreciate your comments to keep on improving our service – especially as you are remarking that we did not offer what was advertised online. As you quote, we describe the hotel... More

Tenafly, New Jersey, United States
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We just returned from a three day stay at The Altstadt. We arrived from Budapest having stayed at The Corinthia which is a fantastic hotel. I have always had good luck with my fellow Trip Advisors' reviews but this time was different. I'm not sure what the rave reviews are about because there are some really big drawbacks to it... More

Was this review helpful? Yes 1
meadowvalley9, Front Office Manager at Hotel Altstadt Vienna, responded to this review

Dear Natsdaughter2014, thank you for taking your precious time to write a review about your experience in our hotel. We highly value your feedback to keep on improving our amenities and services. Exactly as you describe we are not the usual boutique hotel. This is important to state. We are a hotel that is located within the life of Vienna,... More

Bethesda, Maryland
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was charming. The art was lovely around the hotel and the staff were very helpful. We enjoyed the breakfast and the afternoon tea. It was convenient, quiet, and air conditioned. I would stay there again when next in Vienna.

Was this review helpful? Yes
meadowvalley9, Front Office Manager at Hotel Altstadt Vienna, responded to this review

Dear Sindyu, thank you for taking the time to let us know about how you felt about your stay at the Altstadt! Your positive words made our day! Hope to be welcoming you soon again. Kind regards, from your personal residence in Vienna, Lisa & the Altstadt -Team More

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is absolutely unique worldwide. Unbelievable interior design and modern art combine with alert superfriendly staff in a way I never experienced elsewhere. Each room tells a story and it feels like just staying there magically adds an entire unexpected episode to your life, The atmosphere is such that you just don't want to leave. Breakfast is great. Even... More

Was this review helpful? Yes
meadowvalley9, Front Office Manager at Hotel Altstadt Vienna, responded to this review

Dear Martin K, thank you for your nice words and for spreading the words that we are a "must see"! We hope to be welcoming you soon again. Kind regards, from your personal residence in Vienna Lisa & the Altstadt-Team More

Leicester, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from 3 nights at the Altstadt and we had a lovely time. The room was spacious, clean and the design was fantastic, great attention to detail. Comfortable bed and air conditioned room. The service was amazing, the staff so helpful and nothing was too much trouble. Thanks for having us, I'm sure we'll be back!

Was this review helpful? Yes
meadowvalley9, Front Office Manager at Hotel Altstadt Vienna, responded to this review

Dear Annamj2000, it was our pleasure to have you! So thank you for your kind words and the feedback that keeps us working everyday with a smile! We hope, too, to be welcoming you soon again! Kind regards, from your personal residence in Vienna, Lisa & the Altstadt-Team More

Graz, Austria
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

Welcome: A++ Room: A++ (bright, great views, useful equipped) Interior Design: A++ Breakfast, Afternoon Tea, Lounge Service: A++ Location: A++ (if your preference is urban, non-touristiy, connected) Staff (all): A++

Was this review helpful? Yes 1
meadowvalley9, Front Office Manager at Hotel Altstadt Vienna, responded to this review

Dear go2berlin, Thank you! Review: A++ Feedback: A++ Guest: A++ Come back: soon!! Smile: big time! Kind regards, Lisa + the A++ -Team More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

What can I possibly say about Hotel Altstadt that hasn't already been said. From the moment we arrived from Australia to the moment we left the staff were amazing with their service. We were greeted by Martina who helped us wheel our bags across the street and she even moved our hire car, found us a parking space and even... More

Was this review helpful? Yes
meadowvalley9, Front Office Manager at Hotel Altstadt Vienna, responded to this review

Dear Jason M, Thank you very much for taking the time to write about your experience at the Altstadt – and even more so, we are enchanted to hear that you had a great stay with your family to celebrate a special occasion in this lovely city. It’s the greates feedback you can give back to our staff that they... More

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Additional Information about Hotel Altstadt Vienna

Address: Kirchengasse 41, Vienna 1070, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Neubau
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Altstadt Vienna 4*
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Also Known As:
Altstadt Vienna Hotel Vienna
Altstadt Hotel Vienna
Vienna Altstadt Hotel

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style
#2 Family Hotel in Vienna #8 Romantic Hotel in Vienna #9 Business Hotel in Vienna #10 Luxury Hotel in Vienna
Hotel Class
Official Description (provided by the hotel)
In the middle of the city’s 7th district, behind the splendid façade of an old patrician house, one finds the Hotel Altstadt Vienna. Since its opening in 1991 the stylish 4-star hotel has been a favourite hideaway for art-lovers, musicians, and non-group travellers from all over the world. ... more   less 
Number of rooms
42

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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