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Hotel Topazz

#47 of 366 Hotels in Vienna
Certificate of Excellence
Lichtensteg 3, Vienna 1010, Austria
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1 room 1 guest
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276 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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    (72)
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Prague, Czech Republic
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I visited this place with my boyfriend and this hotel is really beautiful. Is super located, you just cross the street to Stephans Dom. Very nice to relax in this beautiful windows, rooms are soundproof and we slept really well, cannot complain about any noice. People on reception was very nice. Close to the hotel are super restaurants. I can... More 

Was this review helpful? Yes
LENIKUSHOTELS, Manager at Hotel Topazz, responded to this review

Dear Lenka, thank you very much for your nice feedback about your recent stay at our Hotel Topazz in Downtown Vienna. We hope you had a pleasant journey back home after your enjoyable stay with us. We are very delighted that we are your favoured host in Vienna. In the future please do not hesitate to contact us if there... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Wonderful location. No gym, no breakfast saloon (you have to go to another hotel located right in front of Topazz, on the other side of the street). Complimentary drinks and biscuits in your room's fridge. Helpful staff. Just a few rooms per floor, so it is definitely a quiet place to stay in.

Was this review helpful? Yes
LENIKUSHOTELS, Manager at Hotel Topazz, responded to this review

Dear Quim G, thank you very much for your feedback about your recent stay at our Hotel Topazz in Downtown Vienna. We are more than happy that you enjoyed your stay, As we are a small Boutique Hotel we offer a gym nearby as a cooperation. We are looking forward to welcoming you again in the future. Best regards. Mr.... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Staff were fantastic and always helpful and very pleasant. The location is excellent as it enables you to walk to a lot and the underground is only a couple of minutes walk away. Room was eighth floor on the corner and was ample big enough and clean with a comfortable bed. Would highly recommend Topazz.

Was this review helpful? Yes 1
LENIKUSHOTELS, Manager at Hotel Topazz, responded to this review

Dear peterrT7856FM, thank you very much for your nice feedback about your recent stay at our Hotel Topazz in Downtown Vienna. We hope you had a pleasant journey back home after your enjoyable stay with us. We are very delighted that we are your favoured host in Vienna. In the future please do not hesitate to contact us if there... More 

Mumbai (Bombay), India
Level Contributor
88 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There was a business meeting planned and 6 of us needed a place in Vienna in peak summer season. All popular places were sky high so with little research a local colleague suggested this hotel. We were skeptical but had no choice. Up on reaching we were pleasantly surprised with the place.....A smart boutique hotel indeed and classy and specious... More 

Was this review helpful? Yes 3
LENIKUSHOTELS, Manager at Hotel Topazz, responded to this review

Dear BDPharma, thank you very much for your terrific review about our Hotel Topazz in Down Town Vienna. We hope you had a pleasant journey back home after your enjoyable stay. We are very delighted that we are your perfect host in Vienna and we are looking forward to welcoming you back very soon. Best regards, Mr. Topazz & Team More 

Red Lake
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I just recently spent three nights here with my 4yr old. The staff was very friendly and always had a smile. Perfect location and walking distance to all sights. Close to the subway that takes you right to Schonbrunn Palace. Only issue with the room is our TV didn't work. Which was ok because we were in Vienna to see... More 

Was this review helpful? Yes
SabrinaLorenz, Leiter Front Office at Hotel Topazz, responded to this review

Dear Guest, Thank you very much for your lovely feedback. We are very glad that our facilities suited your needs and wishes and that all-in-all you were satisfied with our service throughout your stay. We are proud to have such good staff like you mentioned. Thank you very much; we will forward your compliments to our entire Team. If there... More 

England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 5 weeks ago

On arrival was told that the hotel was over booked, so they had moved the booking to their sister hotel, Lamee on the same street. I had made my booking directly with the hotel, and emailed an additional request which had not been replied to. I was advised that they had given a ‘Double upgrade’ to compensate for this. Which... More 

Was this review helpful? Yes 6
SabrinaLorenz, Leiter Front Office at Hotel Topazz, responded to this review

Dear Guest, Thank you very much for your Review.We appreciate your honest feedback and regret that you were not 100% satisfied throughout your stay. We would like to apologize for any inconvenience you may have had during your stay in our Hotel Topazz. Concerning the booking error we feel totally sorry what happened to you. We understand your disappointment and... More 

1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 22, 2015

Well, I just arrived to topazz hotel to be told they were fully booked. I was told that we had been booked into the hotel opposite and that out room had been upgraded two levels in quality. We then checked into the hotel opposite to find we were in the same level room (prestige). I then went back to reception... More 

Was this review helpful? Yes 6
SabrinaLorenz, Leiter Front Office at Hotel Topazz, responded to this review

Dear Guest, Thank you for sharing your experience with us. We appreciate your feedback and would like to offer our sincerest apologies on behalf of the entire team. Please be assured that this is not our standard and we already reviewed your comments in our daily quality meetings to improve our Service.Our employees are trained to offer always a very... More 

Zurich, Switzerland
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 14, 2015

I stayed here with friends in June. I hadn't chosen the hotel but was very pleased. There was a problem with my room not being ready when I showed up so they gave me free breakfast for my stay and it was delicious. I would have guessed it had been around for longer than it has as some items were... More 

Was this review helpful? Yes 4
SabrinaLorenz, Leiter Front Office at Hotel Topazz, responded to this review

Dear Swissmama2014, thank you very much for your Feedback. We are more than happy that you enjoyed your stay with us. We already discussed your mentioned issue regarding the shower and it has successfully been solved. We are looking forward to welcoming you again in the future. If there is anything else we can do for you to make your... More 

Moscow, Russia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 13, 2015

right in the center of the city, good service, good wi-fi connection, perfectly clean bathroom, very light but warm blankets. very good for short stays both romantic and business (last time we stayed there 3 nights, this time only one). this time I had a room with a tiny balcony facing Lichtensteg. Topazz hotel is in a block from Stephansdom... More 

Was this review helpful? Yes
SabrinaLorenz, Leiter Front Office at Hotel Topazz, responded to this review

Dear NatalieAlexandrova Thank you so much for your terrific review! We are glad that you choose to stay with us while visiting Vienna and that you enjoyed our hotel TOPAZZ in every aspect. Your review makes us proud and it is a great compliment to our entire team and to our services. We are very happy to read that you... More 

London
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 12, 2015

I've stayed at the Topazz a few times now, and it never disappoints. It's spotlessly clean, the food is great and the basement lounge is delightful, with some of the finest teas I've tasted.All the main tourist attractions are easy to get to on foot, and there is a taxi stand just outside the hotel. Some really good restaurants very... More 

Was this review helpful? Yes
SabrinaLorenz, Leiter Front Office at Hotel Topazz, responded to this review

Dear ColinR, Thank you very much for your nice feedback on Tripadvisor. We hope you had a pleasant journey back home after your enjoyable stay with us. We are very delighted that we are your favoured host in Vienna. In the future, please do not hesitate to contact us if there is anything else we can do for you in... More 

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Staying in Inner City

Neighborhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
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