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Hotel Topazz

4.0 of 5 Lichtensteg 3, Vienna 1010, Austria
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Hotel Topazz
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Hotel Topazz
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214 reviews from our community

Traveler rating
    149
    43
    18
    3
    1
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21
102
15
27
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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oxford
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We staying at the Hotel Topazz during our between Christmas and New Year break recently. Centrally located near to St. Stephens Cathedral, the underground, bars, restaurants, the lot!! The complementary wine downstairs was a real treat too!! ha ha. The rooms were slick and comfortable and the large oval windows were a design treat. Comes highly recommended!

Was this review helpful? Yes
SabrinaLorenz, Leiter Gästebetreuung at Hotel Topazz, responded to this review

Dear laurencejdavies, Thank you very much for your nice comments on Tripadvisor. It is a great pleasure for us that you enjoyed your stay with us and we hope to welcome you back soon. Best regards Hotel Topazz & Team More 

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 17, 2014

We stayed at Topazz for two nights recently. Overall, the hotel was lovely and comfortable but we did have an issue that would likely prohibit us from returning. The rooms are small/what you typically expect in Europe. We were coming from a room in a hotel in another city that was gigantic, so we felt a little cramped at first,... More 

Was this review helpful? Yes 1
SabrinaLorenz, Leiter Gästebetreuung at Hotel Topazz, responded to this review

Dear Chit82, Thank you for taking the time and trouble to bring your experiences to our attention. It is only through constructive feedback like yours that we can continuously strive to improve our services and offerings for our guests. We are very happy that you enjoyed your recent stay with us. We offer different room categories also much larger ones.... More 

Colchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 13, 2014

This hotel is all about the location, a short walk to the underground and right in the centre, perfect to get back to after a long day visiting the tourist sites. The room was very comfortable and the free items in the mini bar fridge each day was a really nice touch. Improvements? - More English TV channels and cheaper... More 

Was this review helpful? Yes
SabrinaLorenz, Leiter Gästebetreuung at Hotel Topazz, responded to this review

Dear Th0mas_C28, Thank you very much for your nice compliments about our Hotel Topazz. It is a great pleasure to hear that you enjoyed your stay with us. We have several room categories as well as with bathtubs. Please do not hesitate to contact us directly for your next booking. Thank you also for the advices regarding the breakfast and... More 

Switzerland
Top Contributor
79 reviews 79 reviews
32 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 27, 2014

Location is great and concept is not bad either. Rather small rooms, but with character. Could be improved in terms of practicality - e.g., some shelves or drawers, an extra chair would help make the room more functional. The idea of a salon, accessible throughout the day (except during breakfast time) is very good. Snacks were on offer in the... More 

Was this review helpful? Yes 1
SabrinaLorenz, Leiter Gästebetreuung at Hotel Topazz, responded to this review

Dear DDandC, Thank you very much for your feedback on Tripadvisor. We hope you had a pleasant journey back home after your enjoyable stay at Hotel Topazz. We are happy to read that our location, our rooms and the salon impressed you. Thank you also for your advice regarding the coordination at the front desk. We will discuss the issue... More 

Kingscliff NSW
Top Contributor
55 reviews 55 reviews
33 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 15, 2014

As mentioned by others - it's the location of this hotel that gives it good marks. Just 150 or so metres from front door to St. Stephan's Cathedral. Opposite is a great "boutique" supermarket which should be visited - even if just to see the presentations in the various specialty departments. Reception at the hotel is minimal, with views down... More 

Was this review helpful? Yes 2
SabrinaLorenz, Leiter Gästebetreuung at Hotel Topazz, responded to this review

Dear Kwala T, Thank you very much for your detailed feedback on Tripadvisor. We really hope you had a pleasant journey back home after your enjoyable stay in hotel Topazz. It´s a great pleasure to hear that everything from our service to our lovely rooms, as well as our salon and the central location impressed you! Thank you for your... More 

Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 7, 2014

The Topazz was in a perfect location to explore Vienna by foot. It was also near to the underground as well as the tram system. The building itself was an interesting piece of architecture. The rooms while not large were very comfortable. The front desk people were extremely patient and helpful in giving directions and suggestions for places to eat.... More 

Was this review helpful? Yes
SabrinaLorenz, Leiter Gästebetreuung at Hotel Topazz, responded to this review

Dear Mr. Wil012014, Thank you so much for your lovely feedback and for having chosen us as your preferred hotel in Vienna. It’s a great pleasure to hear that you enjoyed your overall stay with us and we do hope to welcome you back in the nearest future. Please do not hesitate to contact us directly, if there is anything... More 

Timisoara, Romania
Contributor
12 reviews 12 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 19, 2014

The hotel is cool!!! What can i say! Its modern, new and welcoming! I loved the oval window with a view, however they dont have 24h reception which i thought that its a bit strange for a 5 stars but surprisingly i didnt mind it

Was this review helpful? Yes
SabrinaLorenz, Leiter Gästebetreuung at Hotel Topazz, responded to this review

Dear Ana863, We feel very honoured about your positive words and we will gladly share them with the entire team. It is great to hear that you enjoyed every aspect of our Hotel. We like to thank you very much and we hope to welcome you back soon. Our night audit is responsible for the hotel Topazz as well as... More 

Philadelphia
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 16, 2014

Nice, midsize hotel. Well located for walking around historic Vienna. No specific concierge, but concierge services handled by desk staff. They did an excellent job, starting with a question via email before our trip. Rooms were small and did not have drawers for stuff. No chair, just a little bench, but you could curl up on the curved window bench... More 

Was this review helpful? Yes
SabrinaLorenz, Leiter Gästebetreuung at Hotel Topazz, responded to this review

Dear Darvaalaska, Thank you very much for your feedback about your recent stay at our hotel Topazz. We are very happy about the fact that you enjoyed your stay with us and about your nice compliments regarding our service team. We offer different room categories, also major ones, please do not hesitate to contact us directly for your next booking.... More 

London
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed October 1, 2014

Stylish hotel but pretty basic service. No room service after 10 (I know... I tried after my plane arrived late) and the bar closes at 10.30. Ok if you want to crash and sleep but I wouldn't expect much else. Not what you would expect for a hotel of this class.

Was this review helpful? Yes
SabrinaLorenz, Leiter Gästebetreuung at Hotel Topazz, responded to this review

Dear GeorgeGordon, Thank you very much for your feedback. As we are a small boutique hotel we only offer room service until 10pm. But for all that we offer afterwards a ham and cheese plate for our guests during the night. Our hotel bar Café Bar BLOOM across the street is open until 12am. We would be very glad to... More 

Middlesbrough, United Kingdom
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 28, 2014

Just got back from a week long stay here, from check in to check out everything was perfect. Reception staff brilliant especially the young lady from Belarus who's name I can't pronounce, she directed us to the Donau Mall, best place to shop in Vienna and so easy to get to by underground. Underground is clean, trains every 3mins and... More 

Was this review helpful? Yes
SabrinaLorenz, Leiter Gästebetreuung at Hotel Topazz, responded to this review

Dear Brian C, Thank you very much for your lovely feedback. We are very glad that our facilities suited your needs and wishes and that all-in-all you were satisfied with our service throughout your stay. We are proud to have such good staff like you mentioned. Thank you very much; we will forward your compliments to our entire team especially... More 

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Additional Information about Hotel Topazz

Address: Lichtensteg 3, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna > Innere Stadt
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Topazz 4*
Number of rooms: 33
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Hotel Style:
#26 Luxury Hotel in Vienna
#29 Romantic Hotel in Vienna
#35 Business Hotel in Vienna
#84 Family Hotel in Vienna

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