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Hotel Topazz

#30 of 364 Hotels in Vienna
Certificate of Excellence
Lichtensteg 3, Vienna 1010, Austria
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Hotel Topazz
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Hotel Topazz
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238 reviews from our community

Traveler rating
    165
    50
    18
    4
    1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I would highly recommend a stay at Hotel Topazz. The rooms are comfortable, clean, and well maintained. The staff is amazing - professional, friendly and very helpful. There is a nice lounge in the hotel where you can relax and enjoy a complimentary beverage. If you enjoy a nice, low-key boutique hotel, then this is definitely the hotel for you.

Was this review helpful? Yes 1
Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

Whilst we didn't actually stay at this hotel, I wanted to let anyone considering it know about the excellent customer service and general excellence of the receptionist. Without going into detail, we found ourselves in desperate need of a pharmacy one Sunday in Vienna when everything was closed. The lovely lady at the front desk not only gave us the... More 

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Munich, Germany
Top Contributor
80 reviews 80 reviews
29 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location next to the tourist attractions, shopping and culture sites is great. Rooms are not large but okay as you probably won't stay in anyways. Little downside is the limited room service. It' s operated by the bar across the street and basically stops at 22pm. Also choices for breakfast in the room are very limited. Service is friendly... More 

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SabrinaLorenz, Leiter Gästebetreuung at Hotel Topazz, responded to this review

Dear Indichur, Thank you so much for your positive feedback. We highly appreciate it and we would personally like to thank you for having taken the time to share your experiences during your recent stay at Hotel Topazz As we are a small boutique hotel we only offer room service until 10pm. Therefore we offer a ham and cheese plate... More 

london
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Perfect central location in Vienna close to everything that you could want. Rooms were comfortable and spacious and liked the addition of the small balcony. Rooms were well sound proofed from the road and square below my only comment would be that the rooms can get quiet stuffy at night and the thermostat couldn't be adjusted. Nice views and atmosphere... More 

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SabrinaLorenz, Leiter Gästebetreuung at Hotel Topazz, responded to this review

Dear bmcgrew, Thank you very much for your nice comments about your recent stay with us. We are more than happy that you were satisfied with our rooms, our central location and our café bar Bloom. It would be a pleasure for us to welcome you back in the future. Please do not hesitate to contact us in any further... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

We stayed 4 nights at Topazz in a premier room (with the great window seat) in early March 2015. The service was impeccable. Our room was not large, but plenty of space. Windowseat and view from the oval window on a high floor meant quiet at night. Desk service was consistently excellent. Bathroom very modern. Location unbeatable. 5 minutes to... More 

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SabrinaLorenz, Leiter Gästebetreuung at Hotel Topazz, responded to this review

Dear Julia P, Thank you very much for your lovely feedback on Tripadvisor. We are very much delighted that you enjoyed your stay with us and that our team did meet your expectations. We are looking forward to welcoming you back soon and for your next booking are we gladly at your disposal. Best regards Hotel Topazz & Team More 

Dusseldorf, Germany
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 10, 2015

I don't mind to pay for great service and a nice room. This hotel however is in need of service 101. I stayed here over the new years holiday and was a bit shocked. The room appears to be top! but that changes when you take a shower and the water floods the bedroom floor from the glass panel. Also,... More 

Was this review helpful? Yes 1
SabrinaLorenz, Leiter Gästebetreuung at Hotel Topazz, responded to this review

Dear DEGZ, First and foremost we would like to thank you very much for taking the time and trouble to bring your comments to our attention. We are very sorry that your experience did not entirely meet your expectations. Please allow us to apologize for any inconvenience you might have experienced and especially for your disappointment regarding the hotel service.... More 

Aylesbury, United Kingdom
Senior Contributor
39 reviews 39 reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 2, 2015

I think the winner with this hotel was the amazing big oval windows in the rooms that have cushioned window ledges - they were pretty impressive. Although for some reason one of the rooms we booked didn't have the impressive window but we still payed for it... If you decide to stay here, make sure you check with reception what... More 

Was this review helpful? Yes
SabrinaLorenz, Leiter Gästebetreuung at Hotel Topazz, responded to this review

Dear Hope_Batchelor, Many thanks for having taken the time to evaluate your stay at the Hotel Topazz and for your lovely recommendation. We really hope you had a pleasant journey back home after your enjoyable stay. We offer several room categories, deluxe and prestige rooms are furnished with the famous round windows and the superior rooms with a small balcony.... More 

Buenos Aires, Argentina
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 27, 2015

Here you have a modern Hotel very well decorated with best price-quality relationship in an unbeatable location. The Prestige room is very comfortable, excellent sleep quality, with a good size (don't be confused with the surface of the room because it is very different when the sq ft are well used like here), and a very nice bathroom (good amenities).... More 

Was this review helpful? Yes 2
SabrinaLorenz, Leiter Gästebetreuung at Hotel Topazz, responded to this review

Dear Adrian K, Thank you very much for your nice feedback on Tripadvisor. We hope you had a pleasant journey back home after your enjoyable stay with us. We are very delighted that we are your favoured host in Vienna. In the future, please do not hesitate to contact us if there is anything else we can do for you... More 

oxford
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 9, 2015

We staying at the Hotel Topazz during our between Christmas and New Year break recently. Centrally located near to St. Stephens Cathedral, the underground, bars, restaurants, the lot!! The complementary wine downstairs was a real treat too!! ha ha. The rooms were slick and comfortable and the large oval windows were a design treat. Comes highly recommended!

Was this review helpful? Yes 2
SabrinaLorenz, Leiter Gästebetreuung at Hotel Topazz, responded to this review

Dear laurencejdavies, Thank you very much for your nice comments on Tripadvisor. It is a great pleasure for us that you enjoyed your stay with us and we hope to welcome you back soon. Best regards Hotel Topazz & Team More 

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 17, 2014

We stayed at Topazz for two nights recently. Overall, the hotel was lovely and comfortable but we did have an issue that would likely prohibit us from returning. The rooms are small/what you typically expect in Europe. We were coming from a room in a hotel in another city that was gigantic, so we felt a little cramped at first,... More 

Was this review helpful? Yes 1
SabrinaLorenz, Leiter Gästebetreuung at Hotel Topazz, responded to this review

Dear Chit82, Thank you for taking the time and trouble to bring your experiences to our attention. It is only through constructive feedback like yours that we can continuously strive to improve our services and offerings for our guests. We are very happy that you enjoyed your recent stay with us. We offer different room categories also much larger ones.... More 

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Staying in Inner City

Neighborhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.

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