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Hotel Topazz

#40 of 365 Hotels in Vienna
Certificate of Excellence
Lichtensteg 3, Vienna 1010, Austria
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Hotel Topazz
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254 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Bishops Stortford, United Kingdom
Top Contributor
52 reviews 52 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Pleasant staff, nice room, good breakfast but best of all is the location in central Vienna making it possible to walk to almost all the main sights and enjoy all the splendid architecture as you stroll round the streets. The hotel is rather strange looking and one minor down side is that despite a rather attractive window seat in most... More 

Was this review helpful? Yes
SabrinaLorenz, Leiter Front Office at Hotel Topazz, responded to this review

Dear Jenny H, Thank you so much for your nice review! We are glad that you choose to stay with us while visiting Vienna and that you enjoyed our hotel TOPAZZ in every aspect. We are very happy to read that you felt very well taken care of during your stay Please do not hesitate to contact us, if there... More 

Toronto, Canada
Top Contributor
225 reviews 225 reviews
39 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were booked into the Lamee across the street but they were over-booked so they took us to Topazz. No problem at all. This seems to be a very new boutique hotel and very classy. 3 minute walk to Dom Square in the old city; perfect for touring! The room was small but very, very nice; bathroom was quite large... More 

Was this review helpful? Yes 1
SabrinaLorenz, Leiter Front Office at Hotel Topazz, responded to this review

Dear Peter KB Thank you very much for your nice review about your stay with us. It was a pleasure for us having you as our guests. We are more than happy that you enjoyed your stay and that our facilities, our service and our design aesthetic suites you wishes and needs. We are looking forward to welcoming you soon.... More 

New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 27, 2015

Lovely spot - great service and location. Comfy quiet rooms, uniquely decorated. We walked everywhere...close to shopping and St Stephens and wonderful selection of restaurants and cafes and people watching spots. Generous complimentary tea, snacks and wine every afternoon. Loved it!

Was this review helpful? Yes
SabrinaLorenz, Leiter Gästebetreuung at Hotel Topazz, responded to this review

Dear Teresadesond, Thank you very much for this wonderful review. It’s great to hear that you enjoyed every aspect of your stay and we sincerely hope that we will have the opportunity to welcome you again during 2015. On behalf of the entire team, we would like to like to wish you all the best. Best regards Hotel Topazz &... More 

New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 4, 2015

I would highly recommend a stay at Hotel Topazz. The rooms are comfortable, clean, and well maintained. The staff is amazing - professional, friendly and very helpful. There is a nice lounge in the hotel where you can relax and enjoy a complimentary beverage. If you enjoy a nice, low-key boutique hotel, then this is definitely the hotel for you.

Was this review helpful? Yes 1
SabrinaLorenz, Leiter Gästebetreuung at Hotel Topazz, responded to this review

Dear Robert_Miguel, thank you very much for your nice comments on Tripadvisor. We are very glad that our facilities suited your needs and wishes and that you were satisfied with our service throughout your stay. We are looking forward to welcoming you back soon. If we can do anything to make your next stay even better, we will assist you... More 

Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 29, 2015

Whilst we didn't actually stay at this hotel, I wanted to let anyone considering it know about the excellent customer service and general excellence of the receptionist. Without going into detail, we found ourselves in desperate need of a pharmacy one Sunday in Vienna when everything was closed. The lovely lady at the front desk not only gave us the... More 

Was this review helpful? Yes
SabrinaLorenz, Leiter Gästebetreuung at Hotel Topazz, responded to this review

Dear Betsylis, thank you so much for your lovely feedback on Tripadvisor . Our highest aim is the guest satisfaction and the customer service. It would be a great pleasure for us to having you as a guest in the future. We hope you enjoyed your stay in Vienna and please feel free to visit us anytime. Best regards Hotel... More 

Munich, Germany
Top Contributor
83 reviews 83 reviews
30 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed March 24, 2015

The location next to the tourist attractions, shopping and culture sites is great. Rooms are not large but okay as you probably won't stay in anyways. Little downside is the limited room service. It' s operated by the bar across the street and basically stops at 22pm. Also choices for breakfast in the room are very limited. Service is friendly... More 

Was this review helpful? Yes 1
SabrinaLorenz, Leiter Gästebetreuung at Hotel Topazz, responded to this review

Dear Indichur, Thank you so much for your positive feedback. We highly appreciate it and we would personally like to thank you for having taken the time to share your experiences during your recent stay at Hotel Topazz As we are a small boutique hotel we only offer room service until 10pm. Therefore we offer a ham and cheese plate... More 

london
Contributor
12 reviews 12 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 22, 2015

Perfect central location in Vienna close to everything that you could want. Rooms were comfortable and spacious and liked the addition of the small balcony. Rooms were well sound proofed from the road and square below my only comment would be that the rooms can get quiet stuffy at night and the thermostat couldn't be adjusted. Nice views and atmosphere... More 

Was this review helpful? Yes
SabrinaLorenz, Leiter Gästebetreuung at Hotel Topazz, responded to this review

Dear bmcgrew, Thank you very much for your nice comments about your recent stay with us. We are more than happy that you were satisfied with our rooms, our central location and our café bar Bloom. It would be a pleasure for us to welcome you back in the future. Please do not hesitate to contact us in any further... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 21, 2015

We stayed 4 nights at Topazz in a premier room (with the great window seat) in early March 2015. The service was impeccable. Our room was not large, but plenty of space. Windowseat and view from the oval window on a high floor meant quiet at night. Desk service was consistently excellent. Bathroom very modern. Location unbeatable. 5 minutes to... More 

Was this review helpful? Yes
SabrinaLorenz, Leiter Gästebetreuung at Hotel Topazz, responded to this review

Dear Julia P, Thank you very much for your lovely feedback on Tripadvisor. We are very much delighted that you enjoyed your stay with us and that our team did meet your expectations. We are looking forward to welcoming you back soon and for your next booking are we gladly at your disposal. Best regards Hotel Topazz & Team More 

Dusseldorf, Germany
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 10, 2015

I don't mind to pay for great service and a nice room. This hotel however is in need of service 101. I stayed here over the new years holiday and was a bit shocked. The room appears to be top! but that changes when you take a shower and the water floods the bedroom floor from the glass panel. Also,... More 

Was this review helpful? Yes 1
SabrinaLorenz, Leiter Gästebetreuung at Hotel Topazz, responded to this review

Dear DEGZ, First and foremost we would like to thank you very much for taking the time and trouble to bring your comments to our attention. We are very sorry that your experience did not entirely meet your expectations. Please allow us to apologize for any inconvenience you might have experienced and especially for your disappointment regarding the hotel service.... More 

Aylesbury, United Kingdom
Senior Contributor
38 reviews 38 reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 2, 2015

I think the winner with this hotel was the amazing big oval windows in the rooms that have cushioned window ledges - they were pretty impressive. Although for some reason one of the rooms we booked didn't have the impressive window but we still payed for it... If you decide to stay here, make sure you check with reception what... More 

Was this review helpful? Yes 1
SabrinaLorenz, Leiter Gästebetreuung at Hotel Topazz, responded to this review

Dear Hope_Batchelor, Many thanks for having taken the time to evaluate your stay at the Hotel Topazz and for your lovely recommendation. We really hope you had a pleasant journey back home after your enjoyable stay. We offer several room categories, deluxe and prestige rooms are furnished with the famous round windows and the superior rooms with a small balcony.... More 

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Staying in Inner City

Neighborhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
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