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Hotel Topazz

#48 of 365 Hotels in Vienna
Certificate of Excellence
Lichtensteg 3, Vienna 1010, Austria
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Hotel Topazz
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268 Reviews from our TripAdvisor Community

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Traveler rating
    183
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Red Lake
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I just recently spent three nights here with my 4yr old. The staff was very friendly and always had a smile. Perfect location and walking distance to all sights. Close to the subway that takes you right to Schonbrunn Palace. Only issue with the room is our TV didn't work. Which was ok because we were in Vienna to see... More 

Was this review helpful? Yes
England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

On arrival was told that the hotel was over booked, so they had moved the booking to their sister hotel, Lamee on the same street. I had made my booking directly with the hotel, and emailed an additional request which had not been replied to. I was advised that they had given a ‘Double upgrade’ to compensate for this. Which... More 

Was this review helpful? Yes 4
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Well, I just arrived to topazz hotel to be told they were fully booked. I was told that we had been booked into the hotel opposite and that out room had been upgraded two levels in quality. We then checked into the hotel opposite to find we were in the same level room (prestige). I then went back to reception... More 

Was this review helpful? Yes 4
Zurich, Switzerland
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here with friends in June. I hadn't chosen the hotel but was very pleased. There was a problem with my room not being ready when I showed up so they gave me free breakfast for my stay and it was delicious. I would have guessed it had been around for longer than it has as some items were... More 

Was this review helpful? Yes 3
SabrinaLorenz, Leiter Front Office at Hotel Topazz, responded to this review

Dear Swissmama2014, thank you very much for your Feedback. We are more than happy that you enjoyed your stay with us. We already discussed your mentioned issue regarding the shower and it has successfully been solved. We are looking forward to welcoming you again in the future. If there is anything else we can do for you to make your... More 

Moscow, Russia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

right in the center of the city, good service, good wi-fi connection, perfectly clean bathroom, very light but warm blankets. very good for short stays both romantic and business (last time we stayed there 3 nights, this time only one). this time I had a room with a tiny balcony facing Lichtensteg. Topazz hotel is in a block from Stephansdom... More 

Was this review helpful? Yes
SabrinaLorenz, Leiter Front Office at Hotel Topazz, responded to this review

Dear NatalieAlexandrova Thank you so much for your terrific review! We are glad that you choose to stay with us while visiting Vienna and that you enjoyed our hotel TOPAZZ in every aspect. Your review makes us proud and it is a great compliment to our entire team and to our services. We are very happy to read that you... More 

London
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed at the Topazz a few times now, and it never disappoints. It's spotlessly clean, the food is great and the basement lounge is delightful, with some of the finest teas I've tasted.All the main tourist attractions are easy to get to on foot, and there is a taxi stand just outside the hotel. Some really good restaurants very... More 

Was this review helpful? Yes
SabrinaLorenz, Leiter Front Office at Hotel Topazz, responded to this review

Dear ColinR, Thank you very much for your nice feedback on Tripadvisor. We hope you had a pleasant journey back home after your enjoyable stay with us. We are very delighted that we are your favoured host in Vienna. In the future, please do not hesitate to contact us if there is anything else we can do for you in... More 

Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was raining cats and dogs. But returning to the hotel was worth the stay. Rooms are nice, staff is pleasant, breakfast great. Hotel in the centre of Vienna; nearly all "must" in walking distance ..

Was this review helpful? Yes
SabrinaLorenz, Leiter Front Office at Hotel Topazz, responded to this review

Dear RRS, thank you very much for your review. It is a great plesure for us that you enjoyed your stay with us. We are looking forward to welcoming you back very soon. For your next reservation are we gladly at your disposal. Best regards, Hotel Topazz & Team More 

Greater London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

We had a wonderful stay at this perfectly located hotel, walking distance from most of the main attractions. We were originally shown a room without an oval window, although on the website it says the Deluxe rooms come with an oval window (perhaps it needs updating or I have missed something?) and we decided to pay for the a Deluxe... More 

Was this review helpful? Yes
SabrinaLorenz, Leiter Front Office at Hotel Topazz, responded to this review

Dear Peachtealeaves, thank you so much for your outstanding review. We hope you had a pleasant journey back home after your enjoyable stay with us. We are very delighted that we are your favoured host in Vienna. Our Superior Rooms are furnished with a balcony, the Deluxe Rooms with one oval window and the Prestige Rooms either with 1 or... More 

Ringsted, Denmark
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were upgraded to a room with the ellipse-shaped windows facing the street. It was a very clean and tidy room. The beds and duvet were magnificent. The service were very kind and polite. Breakfast is served at another hotel opposite the street.

Was this review helpful? Yes
SabrinaLorenz, Leiter Front Office at Hotel Topazz, responded to this review

Dear Henning A, thank you very much for your nice feedback. It is a great plesaure for us that you enjoyed your stay. Like you mentioned are our windows in fact magnificant. We would be more than happy to welcome you in the nearest future. For your next reservation are we gladly at your disposal. Best regards. Hotel Topazz &... More 

Bishops Stortford, United Kingdom
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed June 14, 2015

Pleasant staff, nice room, good breakfast but best of all is the location in central Vienna making it possible to walk to almost all the main sights and enjoy all the splendid architecture as you stroll round the streets. The hotel is rather strange looking and one minor down side is that despite a rather attractive window seat in most... More 

Was this review helpful? Yes
SabrinaLorenz, Leiter Front Office at Hotel Topazz, responded to this review

Dear Jenny H, Thank you so much for your nice review! We are glad that you choose to stay with us while visiting Vienna and that you enjoyed our hotel TOPAZZ in every aspect. We are very happy to read that you felt very well taken care of during your stay Please do not hesitate to contact us, if there... More 

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Staying in Inner City

Neighborhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
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