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Austria Trend Hotel Rathauspark Wien

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Rathausstrasse 17, Vienna 1010, Austria
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Austria Trend Hotel Rathauspark Wien
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554 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Middlesborough, null, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here for a couple of nights, not cheap for a pokey room with no AC but it was clean and fresh and the staff were very nice. Lots of good advice and pleasant attitude. The location is good, near to the Rathaus and local transport.

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5 of 5 stars Reviewed 6 days ago NEW

Excellent service, wonderful central location, clean rooms, friendly staff, high quality bedding. We could not have asked for anything more. Two staff members were especially helpful with directions and tips on where to go, what to see, and where to eat. A big thanks to Natalie Reinprecht and Sofiya Karplyuk . Our stay was from April 24 to May 1.

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1 review
5 of 5 stars Reviewed 2 weeks ago

very clean and kindly staff. location is perfect! you can walk around famous Landmark. wifi is free too. during three weeks of traveling, this Hotel is the best one.!!! if you want to have great experience, do not hesitate to reservate this Hotel.

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Hotel_Rathauspark, Leiter Gästebetreuung at Austria Trend Hotel Rathauspark Wien, responded to this review

Dear 진기 홍, thank you very much for staying in our Hotel Rathauspark and for your time to wrote such a kind feedback. We are very happy to hear during your trip our Austria Trend Hotel Rathauspark, was the best hotel for you! Here we see that we doing a great job. We are looking forward to welcoming you soon... More 

Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for one night in the heat of July. Room has no A/C just a little plug in fan and so sadly had a poor nights sleep due to the heat. Staff were nice although upon check in due to a "system error" we were given the key to a room that was already occupied which was a bit... More 

Was this review helpful? Yes 1
Hotel_Rathauspark, Manager at Austria Trend Hotel Rathauspark Wien, responded to this review

Dear Jack, thank you very much for choosing Austria Trend Hotel Rathauspark for your stay in Vienna and for leaving us your feedback about your impressions. We regret your bad experiences while staying with us during some hot days in July. It is right that we do not offer air conditioned rooms at the moment, but the good news is... More 

Kristiansand, Norway
2 reviews
2 of 5 stars Reviewed 2 weeks ago

This place is too hot at nights. Apparently the ACs connection with the main computer has some issues. The default setting also has a tendency to shut off at times. The staff is really helpful and easy to talk to though, and the breakfast (€15) is decent. I probably would not stay here again due to the heat issue.

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Hotel_Rathauspark, Geschäftsführer at Austria Trend Hotel Rathauspark Wien, responded to this review

Dear Thomas, thank you very much for choosing Austria Trend Hotel Rathauspark for your stay in Vienna and for leaving us your feedback about your impressions. Also, we do understand your experiences while staying with us during some hot days in July. We are terribly sorry about the technical problems with the air condition during your stay in your room,... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The temperature in the rooms are so high sleeping is not possible. If you like vacations without sleeping, this is your hotel. It is advertised as a 4 star hotell and everything else than the extremely uncomfortable temperature in the rooms are ok. If this hotell could offer AC i would had no complaints. To bad it ruined our stay... More 

Was this review helpful? Yes 1
Hotel_Rathauspark, Geschäftsführer at Austria Trend Hotel Rathauspark Wien, responded to this review

Dear Jon, thank you very much for choosing Austria Trend Hotel Rathauspark for your stay in Vienna. Therefore, we regret that you were not able to fully enjoy your stay because of the hot weather at the moment. Due to the fact that our hotel is located in an old former Palais, we are not able to offer air condition... More 

Adelaide, Australia
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The teams at front desk, breakfast and house keeping make the stay a very enjoyable one. The hotel locates close to many attractions, central yet very quiet area. I realized that my request for a quiet room was not necessary - and yes I did get the room when reservation made. Room is lead in double, small but has all... More 

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Hotel_Rathauspark, Leiter Gästebetreuung at Austria Trend Hotel Rathauspark Wien, responded to this review

Dear Citizenoftheworld96, thank you very much for your time and your positiv feeback for Austria Trend Hotel Rathauspark! We are very pleased that we were able to surprise you with our services. We do daily our best to increase our quality and you feedback is our motivation! We look forward to seeing you again in Vienna! Warm regards Carina Hackl,... More 

Cannifton
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean, well equipped room with lots of extras. However, rooms are NOT air conditioned. Breakfast is extra but lots of choice, even gluten free bread is available. English speaking reception is appreciated and very helpful.

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Hotel_Rathauspark, Leiter Gästebetreuung at Austria Trend Hotel Rathauspark Wien, responded to this review

Dear Sharon, thank you very much for beeing our guest at Austria Trend Hotel Rathauspark. We are very happy that you enjoyed our Austrian hospitality and our guest service, as this is one of our most important assets. Thanks also for your positive feedback about our Morgenstund' breakfast buffet, offering typical Austrian and organic products, our special Austria Trend -... More 

Stamford, Connecticut
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Austria Trend Hotel for a week at the end of June on our first visit to Vienna - While the hotel is older, it is well kept, and very convenient to city centre, restaurants and the Metro. The rooms are adequate, housekeeping is very diligent in providing all the amenities, and the breakfast buffet is excellent.... More 

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Hotel_Rathauspark, Leiter Gästebetreuung at Austria Trend Hotel Rathauspark Wien, responded to this review

Dear tnardi7, first of all, thank you very much for choosing Austria Trend Hotel Rathauspark for your stay in beautiful Vienna. We are very pleased that we were able to surprise you with our services. Our staff have very much of fun to do a good service on their guests and if they get such a good compliment which is... More 

Adelaide, Australia
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Staff at the desk are excellent and the breakfast facilities are very good. The hotel is well located close to the ring route around the city. The city centre is 15 mins walk away. Rooms are small but manageable. Only complaint is the temperature is difficult to control, so it can be difficult to get the right temperature for sleeping.... More 

Was this review helpful? Yes 1
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Staying in Inner City

Neighborhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
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