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All 368 Vienna hotels

Mercure Josefshof Wien

4.0 of 5 Hotel   |   Josefsgasse 4-6, Vienna 1080, Austria
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Ranked #142 of 368 Hotels in Vienna
A recent review
4 of 5 stars reviewed 1 week ago
pethos Church Stretton, United Kingdom
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629 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Church Stretton, United Kingdom
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a good hotel in a very convenient location, near tram and underground stations and within walking distance of some of Vienna's attractions. Reception staff are very friendly and helpful. We found the free wifi in the room to work well - it dropped out on a few occasions but came on again after a while. There is also... More

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MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear user pethos, thank you so much for your detailed feedback on your recent stay. Your comments are very important to us in order to steadily improve our services. We already talked to our housekeeping staff to permanently add the things you mentioned for the kitchenette. We would be very pleased to welcome you once again at the Mercure Josefshof... More

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Stayed there for business trip in early-September. Found the service to be very attentive and the facilities very nice. The breakfast was diverse and good quality. Location is walking distance to City Hall, Palace and Museum Quarter. About 20 minute walk to St. Stephens. Was with spouse and 10-yr old daughter. Rooms were clean, ample size. Bathrooms were well-lit, good... More

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MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear Jesse C, thank you for your comments. We are happy, that you enyed your stay with Family in Vienna. Best Regards from a very sunny City Elisabeth Neubauer General Manager More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

If perchance your heart is not too jaded yet and Christmas is still viewed with a sense of promise, I urge you dear friends to consider the city of Vienna. The Christmas markets create a magical ambience, especially when it’s snowing and you have some hot punsch to sip. They charge you a couple of refundable euros for the mugs... More

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MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear Beefyands, thank you, you are really Christmas Lovers. Yes, Christmas in Vienna is the best season of the year. Everthing decorated and we have a lots of Christmas markets in our surroundings. Everyone loves them. The time when the markets start is coming soon: Opening of the Christmas markets on November 15th 2014 in Vienna Hope to see you... More

London, England, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is located just 1-2 minutes away from the tram and underground services. You can reach many of the main sites by foot. There are many nearby cafes, or you can hop on the underground a few stops away for more options. The hotel is tucked away on a quiet street. The staff were very friendly and the room... More

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MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear ThanamR, Thank you very much for your comments. We are happy, that you had a pleasant stay in Vienna Best Regards Elisabeth Neubauer General Manager More

India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I had taken a Group to stay at this Hotel in Aug 2014. Except for its location, which is walking distance from all attractions, I think Accor should review about keeping this Hotel on its Franchise List. I had booked this Hotel directly instead of my Agent in Vienna, only because of the mails sent by the Reservation Head, that... More

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MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear Sumant48, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are very sorry, that you now on tripadvisor say that you were not happy in the Mercure Josefshof Wien. I talked with you several times when you satid with your group in the hotel. For the problems with... More

Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 3 nights from 12-15th August, was very satisfied with the room size and facilities and the bed was very comfortable. Towels changed daily and room kept very clean. Staff also very approachable and helpful with almost flawless English spoken. Check in and out were both prompt and efficient. Location excellent, very close to tram and U Bahn... More

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MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear Ted, thank you for your comments. It is fine to read that you had a pleasant stay in Vienna. For your Le Club Points, please send me an Email with the LeClub cardnumber. Than we can check if everthing is booked on. Hope to welcome you again in the Mercure Josefshof Wien. best Regards from a sunny Vienna Elisabeth... More

Wroclaw, Poland
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 5 weeks ago

The location is super good, very close to museum quarter and other important places, the hotel is located in a quiet street which ensures there is no noise in night. I got a mercure privilege room and the staff helped me to locate my room. The folks in the reception were very friendly and helpful. The only glitch: I am... More

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MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear Amit, thank you for your comments on tripadvisor. Please send us an Email to Office@ josefshof.com to check what is happend with your blocked amount. Best Regards from Vienna Elisabeth Neubauer General Manager More

New York City, New York
Top Contributor
104 reviews 104 reviews
18 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed August 10, 2014

The hotel is on a lovely quiet street facing some warehouse though. Reception is small and overly busy. There's another entry which is deceiving bc no ones there. There was no help with luggage . Wait at the check in desk was excessive but staff was polite. The inside looks pretty nice and well maintained but not 4 star. I'll... More

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MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear guest, thank you very much for your review on tripadvisor.com. It was nice to read that you liked the room and the location. Usually we do not provide luggage service, but on request it is always possible during the day. Unfortunately you arrived during a short term period with many guests arriving - a few minutes later it was... More

Solihull
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 9, 2014

The location is almost ideal for getting round on the first-class Viennese transport system, with trams, buses and Underground less than 50 yards away. Close-by are a lot of good restaurants, bars and places to visit. However, the room that we had was a garret with no view at all. It was to be fair a good size, with a... More

Was this review helpful? Yes 1
MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear user jackb39, thank you very much for your comments on your stay at our hotel in August . We are very happy that you liked our great location, but feel sorry that you were not completely satisfied with your room. During this time of the year with quite high outside temperatures it is sometimes a challenge to cool the... More

London
Top Contributor
60 reviews 60 reviews
24 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed August 9, 2014

The room (524) was great in the way that it had electric shutters on the windows. It made it really dark at night - something that is a necessity for me to sleep. The furnishings were a little tired and dated. The location was excellent - it was right by all of the museums and about a 7 minute walk... More

Was this review helpful? Yes
MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear guest, thank you very much for taking the time to give us your feedback on your recent stay. We are currently renovating our furniture, but even though we recommend our top modern designed privilege rooms including the free use of an espresso machine and a bottle of mineral water free of charge everyday.if you should return to our hotel... More

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Additional Information about Mercure Josefshof Wien

Address: Josefsgasse 4-6, Vienna 1080, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Josefshof Wien 4*
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Also Known As:
Mercure Josefshof Wien Hotel Vienna
Mercure Hotel Josefshof Wien
Mercure Hotel Vienna

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