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All 368 Vienna hotels

Mercure Josefshof Wien

4.0 of 5 Hotel   |   Josefsgasse 4-6, Vienna 1080, Austria
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Ranked #141 of 368 hotels in Vienna
A recent review
5 of 5 stars reviewed 2 days ago
ThanamR London, England, United Kingdom
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624 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
London, England, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel is located just 1-2 minutes away from the tram and underground services. You can reach many of the main sites by foot. There are many nearby cafes, or you can hop on the underground a few stops away for more options. The hotel is tucked away on a quiet street. The staff were very friendly and the room... More

Was this review helpful? Yes
MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear ThanamR, Thank you very much for your comments. We are happy, that you had a pleasant stay in Vienna Best Regards Elisabeth Neubauer General Manager More

India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

I had taken a Group to stay at this Hotel in Aug 2014. Except for its location, which is walking distance from all attractions, I think Accor should review about keeping this Hotel on its Franchise List. I had booked this Hotel directly instead of my Agent in Vienna, only because of the mails sent by the Reservation Head, that... More

Was this review helpful? Yes
MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear Sumant48, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are very sorry, that you now on tripadvisor say that you were not happy in the Mercure Josefshof Wien. I talked with you several times when you satid with your group in the hotel. For the problems with... More

Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights from 12-15th August, was very satisfied with the room size and facilities and the bed was very comfortable. Towels changed daily and room kept very clean. Staff also very approachable and helpful with almost flawless English spoken. Check in and out were both prompt and efficient. Location excellent, very close to tram and U Bahn... More

Was this review helpful? Yes
MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear Ted, thank you for your comments. It is fine to read that you had a pleasant stay in Vienna. For your Le Club Points, please send me an Email with the LeClub cardnumber. Than we can check if everthing is booked on. Hope to welcome you again in the Mercure Josefshof Wien. best Regards from a sunny Vienna Elisabeth... More

Wroclaw, Poland
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 weeks ago

The location is super good, very close to museum quarter and other important places, the hotel is located in a quiet street which ensures there is no noise in night. I got a mercure privilege room and the staff helped me to locate my room. The folks in the reception were very friendly and helpful. The only glitch: I am... More

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MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear Amit, thank you for your comments on tripadvisor. Please send us an Email to Office@ josefshof.com to check what is happend with your blocked amount. Best Regards from Vienna Elisabeth Neubauer General Manager More

New York City, New York
Top Contributor
104 reviews 104 reviews
18 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is on a lovely quiet street facing some warehouse though. Reception is small and overly busy. There's another entry which is deceiving bc no ones there. There was no help with luggage . Wait at the check in desk was excessive but staff was polite. The inside looks pretty nice and well maintained but not 4 star. I'll... More

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MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear guest, thank you very much for your review on tripadvisor.com. It was nice to read that you liked the room and the location. Usually we do not provide luggage service, but on request it is always possible during the day. Unfortunately you arrived during a short term period with many guests arriving - a few minutes later it was... More

Solihull
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location is almost ideal for getting round on the first-class Viennese transport system, with trams, buses and Underground less than 50 yards away. Close-by are a lot of good restaurants, bars and places to visit. However, the room that we had was a garret with no view at all. It was to be fair a good size, with a... More

Was this review helpful? Yes 1
MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear user jackb39, thank you very much for your comments on your stay at our hotel in August . We are very happy that you liked our great location, but feel sorry that you were not completely satisfied with your room. During this time of the year with quite high outside temperatures it is sometimes a challenge to cool the... More

London
Top Contributor
59 reviews 59 reviews
24 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room (524) was great in the way that it had electric shutters on the windows. It made it really dark at night - something that is a necessity for me to sleep. The furnishings were a little tired and dated. The location was excellent - it was right by all of the museums and about a 7 minute walk... More

Was this review helpful? Yes
MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear guest, thank you very much for taking the time to give us your feedback on your recent stay. We are currently renovating our furniture, but even though we recommend our top modern designed privilege rooms including the free use of an espresso machine and a bottle of mineral water free of charge everyday.if you should return to our hotel... More

Perth, Australia
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 21, 2014

Hotel Josefshof is centrally located in a quiet street close to the underground and a tram that takes you past the Rathaus, Parliament, the Hofburg, and the Opera. The hotel is within walking distance to the Stephansdom right in the heart of Vienna. The breakfast is magnificent and the staff attentive and friendly.

Was this review helpful? Yes 2
MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear guest, thank you very much for your great feedback on your stay at the Mercure Josefshof. It was a pleasure to read that you liked our location and our services so much. Hopefully we may welcome you once again if your travel plans guide you back to Vienna. Best regards and wishes Markus Schmid Resident Manager More

Essen, Germany
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 14, 2014

On the pro side are excellent location (just next to Parliament and town Hall, 10 minutes walk from Hofburg) and reasonable price. The downside is that rooms are rather compact, but this is nothing unusual in this category. However, if you can, avoid 6th floor. As it is the top floor, it gets pretty hot in the summer months and... More

Was this review helpful? Yes 1
MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear user Piotr S, thank you very much for your honest comments on your stay in July. We have to admit, that on the 6th floor during the hottest months in July and August with outside temperature above 30 degrees it is a challenge for us to cool the rooms to a temperature below 23 to 24 degrees. Currently we... More

Paris, France
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 3, 2014

The location is ideal. However service could be improved. Long queuing at help desk notably and at breakfast (no croissant left on Sunday). More amenities in bathroom would also be appreciatedThe location is ideal. However service could be improved. Long queuing at help desk notably and at breakfast (no croissant left on Sunday). More amenities in bathroom would also be... More

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes 1
MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear user 285Claude, thank you so much for your helpful comments about your recent businesstrip to Vienna. We will talk to the involved staff members in order to avoid any similar incident in the future. Hope to get the chance to convince you of the quality of the Mercure Josefshof in a future stay. Mellieures salutations de Vienne Markus Schmid... More

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Additional Information about Mercure Josefshof Wien

Address: Josefsgasse 4-6, Vienna 1080, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Josefshof Wien 4*
Reservation Options:
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Also Known As:
Mercure Josefshof Wien Hotel Vienna
Mercure Hotel Josefshof Wien
Mercure Hotel Vienna

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access Airport Transportation
Hotel Style
#93 Luxury Hotel in Vienna #93 Business Hotel in Vienna #106 Romantic Hotel in Vienna
Hotel Class
Official Description (provided by the hotel)
Beautifully renovated hotel in the centre of Vienna, very close to Ringstrasse. The hotel offers 121 rooms, including 111 non smoking rooms, a breakfast room, garden terrace, bar and meeting rooms.The hotel is located in a small lane in the historic citycentre and most of the rooms face the quiet, leafy courtyard. Not far from Rathausplatz and Stephansplatz Squares, Parliament, museums, Museumsquartier cultural complex, Hofburg Castle and Mariahilferstrasse. Daily breakfast buffet served until 12 noon ... more   less 
Number of rooms
170

Questions & Answers

Questions? Get answers from Mercure Josefshof Wien staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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