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Hotel Atlantis Vienna

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Wurzbachgasse 21 | 1150 Vienna, Vienna 1150, Austria
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Hotel Atlantis Vienna
Hotel Atlantis Vienna
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330 Reviews from our TripAdvisor Community

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Swadlincote, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel is simply wonderful. It's location is superb, right on the tram route 2 stops from the Shottentor where you can get connections to anywhere in the city. More importantly the 38 tram goes right past the door which will take you up to Grinzing which is a lovely place to spend the evening. The hotel itself is one... More 

Helpful?
Thank Danny K
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 16, 2015

Cons: rooms are small, old furniture, breakfast is not very good, the hotel bar is a joke, a lot of noise from the street (at second floor). Pro: near metro station, close to the city center, staff are nice.

Helpful?
Thank Timonea C
Belgrade, Serbia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 15, 2015

Bad locatin, small room, unsafe. We spent 2 days and last day we were robbed. somebody stolen money and bag from our room while we sleeping. Unkindly staff who don,t speek english. Parking is charged 15e per day.

Helpful?
Thank saska_10
atlantis069, Manager at Hotel Atlantis Vienna, responded to this review

Dear saska_10, thank you very much for your rating. We are extremely sorry for the bad experience you had, unfortunately you were not sure if you have closed your door over the night, unfortunately you didnt used your safe and unfortunately you didnt want us to call the police!. With this circumstances we were not able to help you in... More 

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Randburg, South Africa
Level Contributor
80 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed November 29, 2015

The hotel is near a metro station, which makes it very accessible, It is also near the Stadthalle, where we attended a conference - 5 minutes walk. We stayed in the Annex - which seems to be a new part of the hotel, 3 minutes from the main hotel. It is a bit of a nuisance going to breakfast in... More 

Helpful?
Thank Jacques S
Bucharest, Romania
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 27, 2015

PRO: - Room cleaning every day, - Decent price, - Good location, approx 20-30 minutes walk to centre, 3-5 minutes walk to subway CON: -They only have twin beds, for double beds they put together two single beds but often they split and you may fall into the gap during the night, not good for couples :), -WiFi connection very... More 

Helpful?
Thank daniel g
Zurich
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed September 17, 2015

84 Euros for a night in Vienna is not a lot. However for the Atlantis Hotel in Vienna it is definitely too much. Besides unfriendly staff everthing else is unsatisfactory as well. The internet is included in the price which doesn't really help if it's not working most of the time. And if it works for a few minutes then... More 

Helpful?
Thank TurriR
atlantis069, Manager at Hotel Atlantis Vienna, responded to this review

Dear Guest, thank you very much for your review about your stay in our hotel. I am extremely sorry that you didn’t felt home while your stay. I would love to help you with the issues you had if you would let me know directly within your stay. I want to apologize for my staff if they didn’t serve the... More 

Sofia, Bulgaria
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 10, 2015

Easily found the hotel when we returned with the family of a long tour of Palace and Schönbrunn Zoo. A few meters from the subway. Located on the back of the Mall Lugner City. The room had a bedroom and living room with 2 TV, comfortable bathroom with shower and hairdryer, minibar, large wardrobe in the hallway. Without balcony. The... More 

Helpful?
1 Thank TripLoverDidiPo
atlantis069, Manager at Hotel Atlantis Vienna, responded to this review

Dear Sofia, thank you very much for your review. I am so glad that you have enjoyed your stay. I would be very happy to welcome you again in the Atlantis Hotel Vienna. You might bring some friends or family with you. :) Best regards Yunus Kancagi Resident Manager More 

Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 14, 2015

We travelled as a family including 2 children. The experience was very disappointing. Firstly, I struggle to understand how it can get a 4 star rating. The restaurant was open only for breakfast. The bar which supposedly had 24 hour service had practically no food. The rooms and bathroom was terrible - we had booked a family room and what... More 

Helpful?
1 Thank Devraj D
atlantis069, Manager at Hotel Atlantis Vienna, responded to this review

Dear Mr. Devraj, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to... More 

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