a broken extra bed for triple room dirty walls dirty bathroom no equipment in bathroom no aircontition .Everything in room was dirty. Very very small room in first floor i stayed. i dont recommend this hotel . This is not a four stars hotes at all. more

That was not a 4 star hotel. When we entered in our room we saw that mini-bar was 3/4 empty and when we call the reception they said is ok, we fix that tomorow! And they did that... Room was small, bathroom also small. IS a great 2 star hotel but that's all. Close to metro station and to belvedere... more

Room #113 needs the walls to be painted - very dirty. Maid needs to dust daily. Very noise when opening the windows. The air circulation is very poor or not working at all. Breakfast area and food were good. more

I am not usually one to complain, but how the Artis ever got four stars is a total mystery. It should be referred to the Viennese Tourist Board for review. For 4 stars you could expect real fruit juice at breakfast rather than watery squash, air conditioning when the location is on a noisy street in a city that can... more

They claim, they have 4 stars, but it isn't definitively true. The bathroom is so tiny, that you are not almost able to turn around in it. My bathroom smells very badly. There are doors between two neibouring rooms, locked, of course, but every noise from the other room was hearable in the other. It was especially very annoing when... more

We stayed at this hotels for 2 nights. It is advertised as a 4 star hotel however for me this is not the case. For 2 nights we found the hotel adequate for our needs but if you would like luxury this is not the hotel for you. The buffet breakfast was good, range of continental and hot breakfast. It's... more

Very acceptable location close to Renweg station, where you can take the train to the airport for 3 Euros or the airport bus for 6 Euros, and within walking distance of most of Vienna's tourist sites. My room was a large double room for sole occupancy and looked newly refurbished, however, the bathroom was small. The complimentary plate of fruit... more

My iPod touch was stolen from my room while I was at breakfast. When I informed the staff, I was advised to go to the police. No apologies (or anything else) were offered. Draw your own conclusions. more

Me and my husband have stayed in this hotel between Xmas day and New Years Eve. Got really nice deal ($80) on hotel-rates.com. The location was perfect for coming by train from Prague - its one stop on S-bahn from Sudbahnhof. From the hotel it then took approx 5 min to get downtown using trams - No 71 takes you... more