We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 368 Vienna hotels

Hotel Mercure Wien Westbahnhof

4.0 of 5 Hotel   |   Felberstrasse 4, Vienna 1150, Austria
Hotel amenities
Save Saved
You added Hotel Mercure Wien Westbahnhof to your Saves list
Hotel Mercure Wien Westbahnhof
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Ranked #199 of 368 hotels in Vienna
A recent review
4 of 5 stars reviewed 2 days ago
Bolatbek A Astana
  • Overview
  • Reviews (393)
  • Photos (146)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (26)
  • Location
  • More
Write a Review

393 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
A TripAdvisor Member
4 of 5 stars Reviewed 6 days ago NEW

The Hotel has good location, comfortable rooms and good service. We spent only for an overnight ...so during our stay, all seemed good. But looking at the location and service, I can recommend it to all.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Oakey, Queensland, Australia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Had a studio room top floor looking out over wein city , truly beautiful . Free wi fi at hotel but had some issues not hotels fault jus technology glitches !! Breakfast good for value , overall front counter service was excellent n very helpful...

Was this review helpful? Yes
Tonka Bay
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We visited for 3 days in June, and had a great experience. The hotel is well-located near concert venues, eating and shopping. It was spotless, the breakfast buffet was world-class, rooms were very comfortable. I would definitely stay again on our next visit to Vienna. Being downtown where space is at a premium, the reception area is efficient, also with... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed in This hotel for 2 nights during April 2014. it is normal Hotel, it is main benefit that it is near maria strauss street in vienna. We have a problem that they don't run the air conditions before June. Reception is also small a bit like many city centers hotels.It is overall rating is an average hotel... More

Was this review helpful? Yes
A TripAdvisor Member
2 of 5 stars Reviewed 4 weeks ago

First off, I am not the kind of person who complains much about hotels. It is 90 degrees Fahrenheit. There is just one desk fan in the whole room, this fan, upon discovery, was so dusty it did not emit any air, I asked for another fan or at least for a room with air conditioning, neither were available so... More

Was this review helpful? Yes 1
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear Guest, thank you for taking the time to write about your stay at the Mercure Hotel Wien Westbahnhof. The majority of our hotel rooms command of air condition. You are more than invited to send us next time prior to arrival your request, we always try to consider these. Automatically if you book the following room categories a room... More

Mumbai (Bombay), India
Top Contributor
58 reviews 58 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 12, 2014

I had just got off a train from Frankfurt at the Wien Westbahnhauf and did not have a hotel booking. The first hotel that came to sight was the Mercure and I walked in to be pleasantly greeted. I told the lady at the counter about my need for a room for 3 days and although they were booked and... More

Was this review helpful? Yes 1
Christina B, Manager at Hotel Mercure Wien Westbahnhof, responded to this review

Dear Guest, thank you very much for taking the time to share your experience at the Mercure Wien Westbahnhof. We are very glad to read that you had a pleasant time with us and in Vienna. Thank you for appreciating our efforts. We are already looking forward to welcome you again. With best Wishes Christina Bonertz Deputy Manager More

Owners: What's your side of the story?
If you own or manage Hotel Mercure Wien Westbahnhof, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Mercure Wien Westbahnhof? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Mercure Wien Westbahnhof

Address: Felberstrasse 4, Vienna 1150, Austria
Location: Austria > Vienna Region > Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Mercure Wien Westbahnhof 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Expedia, Priceline, Agoda, Orbitz, Travelocity, Tingo, Cheap Tickets, TripOnline SA, Hotels.com, BookingOdigeoWL, Otel and Venere so you can book your Hotel Mercure Wien Westbahnhof reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Wien Westbahnhof
Mercure Hotel Vienna

146 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (134)
Room/suite (30)
View from room (10)
Dining (1)
Bathroom (13)
Hotel & grounds (31)
Family/play areas (4)
Other (45)

Management photos: Courtesy of the property manager

All management photos (13)
Room/suite (5)
Dining (3)
Hotel & grounds (3)
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in
any neighborhood
in Vienna with
any amenities


Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#124 Luxury Hotel in Vienna
Hotel Class
Official Description (provided by the hotel)
The Mercure Wien Westbahnhof hotel has an excellent central location. The subway takes you directly to the historic city centre, 2 km away. It is 19 km to the airport and the public airport shuttle bus stops in front of the hotel. The longest shopping street in Europe, Mariahilferstrasse, is only a few minutes away. The hotel offers comfortable standard rooms, Business Club and Deluxe rooms, a large lobby, a restaurant with regional and international dishes, a bar, conference rooms, sauna and parking. ... more   less 
Number of rooms

Questions & Answers

Questions? Get answers from Hotel Mercure Wien Westbahnhof staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer