We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cristall Hotel

3.0 of 5 Franzensbrueckenstrasse 9, Vienna 1020, Austria
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Cristall Hotel
Professional photos View all
Browse nearby
Cristall Hotel
Cristall Hotel
Cristall Hotel
Write a Review

93 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After reading the reviews of other visitors I was afraid that our stay would be bad. But I was wrong. The single room I stayed in was big enough for me. The floor was not carpeted. Flat screen TV, telephone and a mini fridge where I stored my own drinks, etc. The only thing I can criticize about the room... More 

Was this review helpful? Yes
Adelaide, Australia
Top Contributor
99 reviews 99 reviews
28 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed December 10, 2014 via mobile

This hotel was located within walking distance to the Prater, the 100 Wasserhaus and about a 25 minute walk to the centre of Wien and the Stephansdom. Public transport was everywhere so it was very easy to get around all times of day and night. The rooms were pleasant, clean and well presented and there was also an elevator which... More 

Was this review helpful? Yes
Bicester, United Kingdom
Top Contributor
101 reviews 101 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed November 15, 2014

The location of the hotel is a little off the beaten track, and initially difficult to find. We were given the room right in the roof, and as we had booked a triple room, the 3rd bed was no more than a camp bed. The room itself was okay, and the breakfast was not bad, but I don't think that... More 

Was this review helpful? Yes
Toronto, Canada
5 reviews 5 reviews
4 hotel reviews
2 of 5 stars Reviewed October 21, 2014

Location - although the location was close to the subway station, it was in a shady area Staff- staff were not friendly Rooms - rooms were old and made you feel like they weren't clean. Shower/bathroom was small. There was no room to put any toiletries. Breakfast - breakfast was not good and the food tasted stale. Would not stay... More 

Was this review helpful? Yes
Vienna, Austria
18 reviews 18 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed September 3, 2014

During a business meeting I wanted to use a restroom in the Hotel, but wad forced out of the jotel by an extremely rude manager of the hotel with the words: As long as you don't pay for a room, you can't use the restroom.

Was this review helpful? Yes
Munich, Germany
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 of 5 stars Reviewed August 25, 2014

+ : location, breakfast, possibility to leave bags during check out day - : noisy (close to rail track), no wifi in room, staff not very friendly, old styled rooms (photos not representative), fridge not working

Was this review helpful? Yes
Split, Croatia
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 5, 2014

One of the best things during stay in this hotel was breakfast. Beside that, hotel got very good location only couple of minutes far from underground. I would definitely recommend this hotel. Great value for money.

Was this review helpful? Yes 2
Tel Aviv, Israel
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 25, 2013

Booked this hotel after reading reviews; found most of them accurate: good location next to the main Prater train and metro station, friendly and helpful staff, nice and fresh breakfast, room was comfortable and spacious. In short, highly recommended for touring and visiting Vienna while on a sensible budget. You can hear the train goes by close but it didn't... More 

Was this review helpful? Yes 3
Mostar, Bosnia and Herzegovina
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 25, 2013

This hotel is situated very close to metro and train station. You need just a couple of minutes by metro to come into the city center. The Prater is just around the corner. Our room was very clean and cozy. It was not a big room at all but it was quite spacious to sleep over, left the luggage etc.... More 

Was this review helpful? Yes 3
New Delhi, Delhi, India
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 11, 2013

I stayed at this hotel for 3 nights. Experience was amazing, as I did not expect so good and helpful staff at the hotel. As against some I found this hotel helpful and friendly. I had taken a single occupancy room, and it was better than expected. Value for money - excellent!

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Cristall Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cristall Hotel

Address: Franzensbrueckenstrasse 9, Vienna 1020, Austria
Location: Austria > Vienna Region > Vienna > Leopoldstadt
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cristall Hotel 3*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Cheap Tickets, Despegar.com, Priceline, Agoda, Odigeo, TripOnline SA, EasyToBook and Tingo so you can book your Cristall Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cristall Hotel Vienna

45 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (35)
Hotel & grounds (3)
View from room (5)
Room/suite (10)
Videos (1)
Other (16)

Management photos: Courtesy of the property manager

All management photos (10)
Room/suite (4)
Dining (2)
Hotel & grounds (2)
Bathroom (1)
Other (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay