We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cristall Hotel

Franzensbrueckenstrasse 9, Vienna 1020, Austria
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Cristall Hotel
Professional photos View all
Browse nearby
Cristall Hotel
Cristall Hotel
Cristall Hotel
Write a Review

94 reviews from our community

Traveler rating
    13
    26
    29
    13
    13
See reviews for
22
26
7
7
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (94)
  • Mar-May only
    (21)
  • Jun-Aug only
    (26)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (16)
All months
germany
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 30, 2014

After reading the reviews of other visitors I was afraid that our stay would be bad. But I was wrong. The single room I stayed in was big enough for me. The floor was not carpeted. Flat screen TV, telephone and a mini fridge where I stored my own drinks, etc. The only thing I can criticize about the room... More 

Was this review helpful? Yes
Adelaide, Australia
Top Contributor
99 reviews 99 reviews
28 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed December 10, 2014 via mobile

This hotel was located within walking distance to the Prater, the 100 Wasserhaus and about a 25 minute walk to the centre of Wien and the Stephansdom. Public transport was everywhere so it was very easy to get around all times of day and night. The rooms were pleasant, clean and well presented and there was also an elevator which... More 

Was this review helpful? Yes
Bicester, United Kingdom
Top Contributor
107 reviews 107 reviews
15 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed November 15, 2014

The location of the hotel is a little off the beaten track, and initially difficult to find. We were given the room right in the roof, and as we had booked a triple room, the 3rd bed was no more than a camp bed. The room itself was okay, and the breakfast was not bad, but I don't think that... More 

Was this review helpful? Yes 1
Toronto, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 21, 2014

Location - although the location was close to the subway station, it was in a shady area Staff- staff were not friendly Rooms - rooms were old and made you feel like they weren't clean. Shower/bathroom was small. There was no room to put any toiletries. Breakfast - breakfast was not good and the food tasted stale. Would not stay... More 

Was this review helpful? Yes 1
Beijing Region, China
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed September 3, 2014

During a business meeting I wanted to use a restroom in the Hotel, but wad forced out of the jotel by an extremely rude manager of the hotel with the words: As long as you don't pay for a room, you can't use the restroom.

Was this review helpful? Yes
Munich, Germany
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 of 5 stars Reviewed August 25, 2014

+ : location, breakfast, possibility to leave bags during check out day - : noisy (close to rail track), no wifi in room, staff not very friendly, old styled rooms (photos not representative), fridge not working

Was this review helpful? Yes
Split, Croatia
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 5, 2014

One of the best things during stay in this hotel was breakfast. Beside that, hotel got very good location only couple of minutes far from underground. I would definitely recommend this hotel. Great value for money.

Was this review helpful? Yes 2
Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 25, 2013

Booked this hotel after reading reviews; found most of them accurate: good location next to the main Prater train and metro station, friendly and helpful staff, nice and fresh breakfast, room was comfortable and spacious. In short, highly recommended for touring and visiting Vienna while on a sensible budget. You can hear the train goes by close but it didn't... More 

Was this review helpful? Yes 3
Mostar, Bosnia and Herzegovina
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 25, 2013

This hotel is situated very close to metro and train station. You need just a couple of minutes by metro to come into the city center. The Prater is just around the corner. Our room was very clean and cozy. It was not a big room at all but it was quite spacious to sleep over, left the luggage etc.... More 

Was this review helpful? Yes 3
New Delhi, Delhi, India
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 11, 2013

I stayed at this hotel for 3 nights. Experience was amazing, as I did not expect so good and helpful staff at the hotel. As against some I found this hotel helpful and friendly. I had taken a single occupancy room, and it was better than expected. Value for money - excellent!

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (35)
Viewed
Hotel & grounds (3)
Viewed
View from room (5)
Viewed
Room/suite (10)
Viewed
1:16
Videos (1)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Room/suite (4)
Viewed
Dining (2)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question