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Starlight Suiten III Heumarkt

#62 of 365 Hotels in Vienna
Certificate of Excellence
Salesianergasse 2, Vienna A-1030, Austria
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Starlight Suiten III Heumarkt
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182 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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Brisbane, Australia
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

From an unassuming facade to a warm interior with small reception area to great hospitality and good rest in Central Vienna across from Stadtpark and underground station; convenient to all major attractions linked by public transport. Staff were very accomodating, warm and helpful to make our stay very enjoyable. We'd booked a classic suite but for Euro20 more,were upgraded to... More 

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Singapore
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in this hotel from 16-20July and highly recommend it if one is traveling as a family. It is an all suite hotel and each suite is large enough to accommodate parents and two kids. The kitchenette is ideal for cooking/ warming up food. The housekeeping is very good. The location is excellent. It is a 2 min walk... More 

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Indore, India
Level Contributor
79 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed with family (total three person) recently,This hotel have only Suites at Room rates. Very comfortable and Big suits and next to Hotel Intercontinental. Staff were very helpful. Reception is very small but no matter, Breakfast was good. The hotel is in heart of city. Free wifi.Indian Restaurant just walking of 10 minutes Fashion street by walking 10 min.

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manager_hm, Leiter Gästebetreuung at Starlight Suiten III Heumarkt, responded to this review

Thank you for such a kind review! It is always uplifting for our staff and for our motivation to read such cooments from our guests. I hope you enjoyed your time in Vienna and will come back to Starlight Suiten someday. Kind regards Leila Sarkinovic Assistant Manager More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Staff very helpful. They were always trying to assist us. The room was clean and roomy. We liked having the suite, a bedroom and a separate living room with a sofa, desk, and and small kitchen area. They set-up a roll away bed for our daughter in that area so it was like having 2 bedrooms. It was quiet. The... More 

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manager_hm, Leiter Gästebetreuung at Starlight Suiten III Heumarkt, responded to this review

It's always a pleasure to read reviews from some satisfied guests. We hope you also had the opportunity to visit all nice places during your stay? :-) Thank you for your kind word - I will forward them to our staff. Kind regards Leila Sarkinovic Assistant Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed several times there and each was perfect. The staff is very friendly and competent, the rooms offer a lot of space and are clean and quiet. The Hotel is located in the center which allow to discover Stephansplatz etc. by walking. I will come back for sure when staying next time in Vienna.

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manager_hm, Leiter Gästebetreuung at Starlight Suiten III Heumarkt, responded to this review

Dear Joachim! Thank you for such a wonderful review! It is genuinely uplifting to receive such positive feedback from a loyal guest :-) We are looking forward to welcome you back again to Starlight Suiten! Kind regards Leila Sarkinovic Assistant Manager More 

Leeds, United Kingdom
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 26, 2015

I stayed here on a business trip in Vienna recently. The room was relatively large, if slightly awkwardly set out - the door opens into a small seating area with a mini bar, microwave & sink and TV in it. Beyond that is a small bedroom with (in this case) 2 single beds, a TV and a hanging rail area.... More 

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manager_hm, Leiter Gästebetreuung at Starlight Suiten III Heumarkt, responded to this review

Dear Paul! Thank you for your honest feedback due to your stay with us. I am sorry to read that your room was not completely to your liking upon arrival - Felling also sorry because of the misunderstood with the cattle. We aren't offering water cattles on the rooms, but we are always bringing the upstairs to the Suite, when... More 

Ontario
Level Contributor
63 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed June 15, 2015

I have been to Vienna seven times for business. I usually stay at another hotel but the group I was travelling with was staying here. I quite enjoyed this hotel. The location is convenient. It is a three minute walk to the Stadtpark subway station and you can walk to Stephansplatz in approx 15 minutes. Stadtpark itself is quite lovely... More 

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manager_hm, Leiter Gästebetreuung at Starlight Suiten III Heumarkt, responded to this review

Thank you very much for you feedback! I have shared your experience with our colleagues; as such great praise is a fabulous reward for their continued and consistent efforts. It was a pleasure for hosting you and we are glad that you enjoyed the location of our hotel and the size of your Suite :-) You definitely have to come... More 

Ottawa
Level Contributor
88 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed June 2, 2015

I stayed for two days at the end of may, and the experience was great, the staff always ready to help, always providing information if you asked for it. The room very clean, nice and big. Clean and nice bathroom provided with everything you need. I haven't spent too much time in the room as Vienna has a lot to... More 

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manager_hm, Leiter Gästebetreuung at Starlight Suiten III Heumarkt, responded to this review

Dear Guest! Thank you for such a wonderful review! It is genuinely uplifting to receive such positive feedback from a new guest. We are delighted to read that you were able to enjoy your stay here so much and hope to welcome you back again soon. Next time you can also make a reservationy request adirectly by calling or mailing... More 

London, United Kingdom
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed April 12, 2015

Great hotel - very friendly staff. Room décor could use an update but rooms were spacious/clean/comfortable and the location is fantastic for dipping into the city centre. The Stadtpark across the street is great for a stroll through with a couple of fantastic restaurants inside as well as a tube stop if you want to go further afield.

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manager_hm, Leiter Gästebetreuung at Starlight Suiten III Heumarkt, responded to this review

Dear Guest! Thank you for your kind review due to our hotel. I am pleased to see that the central location of our hotel, close to all major attractions has been to your liking. Regarding the rooms I would like to inform you that we have rennovated in January and February nad that our third floor got brandnew Prestige Suites.... More 

Arlington, Virginia
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 10, 2015

Stayed here for 3 nights April 2015. The hotel is non-descript from the outside and has a basic lobby. I stayed in a standard room which was clean, functional and large with an apartment-like setup (minus a kitchen). For this reason, the living space of the room was huge by any standard. Nothing opulent but very clean with everything a... More 

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manager_hm, Leiter Gästebetreuung at Starlight Suiten III Heumarkt, responded to this review

Dear Mr, Jaken! Receiving comments like yours is the right payback for what we do, and motivates us to do our utmost to satisfy our customers. Of course we are sorry that we didn't met your expectations reagrding the room service. But like you have wrote already, we are in a quite good neighboorhood with gorgeous restaurants nearby. Also we... More 

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