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Starlight Suiten III Heumarkt

#77 of 366 Hotels in Vienna
Certificate of Excellence
Salesianergasse 2, Vienna A-1030, Austria
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1 room 1 guest
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Starlight Suiten III Heumarkt
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189 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • All months
    (189)
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    (44)
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    (65)
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    (34)
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    (46)
All months
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Not sure how many stars to rate this really. The good - location is convenient to the metro, close to a grocery store, price was reasonable, manager on duty when we arrived was very helpful in suggesting where to go and what to see, room was quiet, bed was comfortable. The bad - room was not ready when we arrived,... More 

Was this review helpful? Yes 1
manager_hm, Leiter Gästebetreuung at Starlight Suiten III Heumarkt, responded to this review

Thank you for taking the time to share your experiences after your stay with us! I am sorry to read that your room was not to your liking upon arrival. I will share your point of feedback with the housekeeping staff, thank you for sharing this as well. We are always trying our best to offer great and unforgettable stays... More 

SanFrancisco Bay Area
Level Contributor
175 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a no frills hotel. The suite was spacious but a bit too much furniture made it feel crowded. However it did accommodate 2 adults and 2 teens. The carpets in our room had some stains and the overall feel of he room was stale Breakfast was 20 euro per person and not impressive. Pros; Good location, can accommodate... More 

Was this review helpful? Yes
manager_hm, Leiter Gästebetreuung at Starlight Suiten III Heumarkt, responded to this review

Dear Renee! Thank you for your honest review due to your stay with us! We constantly aim to provide our guests with the finest of facilities and services and we very much regret that we did not meet your expectations. Please accept our sincere apologies for the inconvenience caused. Not all of our guests are the big breakfast eaters -... More 

Santa Barbara, California, Usa
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Looked for one room for family of 4, found this hotel online. Location is really good, about 1/2 block from subway station. Easy 20 minute walk to center of town. Suite is air conditioned and size is huge yet oddly shaped, probably due to the fact that the building used to be offices. Comfortable and quiet. Not enough sitting area... More 

Was this review helpful? Yes
manager_hm, Leiter Gästebetreuung at Starlight Suiten III Heumarkt, responded to this review

Dear Kris! Thank you very much for your review. I am sorry to read, that you waited such a long time after your arrival. Sometimes we have days, where we have many requests for Late Check-Out - and it is always a challenge for our reception staff to organize it as well as possible with our colleagues from the housekeeping.... More 

Cairo, Al Qahirah, Egypt
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed 3 nights in vienna , the hotel location is about 15 mins walk to city center and cathedral St .stephans and 2 mins walk to stadtpark underground station. Staff are very helpful specially in the front disk ,rooms are delightful and very specious also breakfast is nice and cheap.

Was this review helpful? Yes
manager_hm, Leiter Gästebetreuung at Starlight Suiten III Heumarkt, responded to this review

Dear ayman! Thank you for your feedback. We are very proud of our excellent location, which is nearby all important hotspots, center areas and supermarkets :-) We are looking forward to welcome you back soon! Kind regards Leila Sarkinovic Assistant Manager More 

Brisbane, Australia
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 26, 2015

From an unassuming facade to a warm interior with small reception area to great hospitality and good rest in Central Vienna across from Stadtpark and underground station; convenient to all major attractions linked by public transport. Staff were very accomodating, warm and helpful to make our stay very enjoyable. We'd booked a classic suite but for Euro20 more,were upgraded to... More 

Was this review helpful? Yes
manager_hm, Leiter Gästebetreuung at Starlight Suiten III Heumarkt, responded to this review

Dear Benny! WOW - I'm satisfied with your kind and detailed feedback to the Starlight Suiten Hotel. We are glad that you enjoyed your stay in our new Prestige Suite so much. Also we are continuing with the renovation of the rooms and the facade next year :-) We are sorry that the selection of our english channels has not... More 

Singapore
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 24, 2015

I stayed in this hotel from 16-20July and highly recommend it if one is traveling as a family. It is an all suite hotel and each suite is large enough to accommodate parents and two kids. The kitchenette is ideal for cooking/ warming up food. The housekeeping is very good. The location is excellent. It is a 2 min walk... More 

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manager_hm, Leiter Gästebetreuung at Starlight Suiten III Heumarkt, responded to this review

Dear guest! Thank you for your kind review to our hotel. I will forward your feedback to our hotel staff - it is always a great motivation for our team, receiving comments like yours :-) We are glad that you had a comfortable stay with your family and that you enjoyed your time in Vienna. Hope to see you you... More 

Indore, India
Level Contributor
80 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 stars Reviewed July 13, 2015

I stayed with family (total three person) recently,This hotel have only Suites at Room rates. Very comfortable and Big suits and next to Hotel Intercontinental. Staff were very helpful. Reception is very small but no matter, Breakfast was good. The hotel is in heart of city. Free wifi.Indian Restaurant just walking of 10 minutes Fashion street by walking 10 min.

Was this review helpful? Yes
manager_hm, Leiter Gästebetreuung at Starlight Suiten III Heumarkt, responded to this review

Thank you for such a kind review! It is always uplifting for our staff and for our motivation to read such cooments from our guests. I hope you enjoyed your time in Vienna and will come back to Starlight Suiten someday. Kind regards Leila Sarkinovic Assistant Manager More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 7, 2015

Staff very helpful. They were always trying to assist us. The room was clean and roomy. We liked having the suite, a bedroom and a separate living room with a sofa, desk, and and small kitchen area. They set-up a roll away bed for our daughter in that area so it was like having 2 bedrooms. It was quiet. The... More 

Was this review helpful? Yes
manager_hm, Leiter Gästebetreuung at Starlight Suiten III Heumarkt, responded to this review

It's always a pleasure to read reviews from some satisfied guests. We hope you also had the opportunity to visit all nice places during your stay? :-) Thank you for your kind word - I will forward them to our staff. Kind regards Leila Sarkinovic Assistant Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 1, 2015

I stayed several times there and each was perfect. The staff is very friendly and competent, the rooms offer a lot of space and are clean and quiet. The Hotel is located in the center which allow to discover Stephansplatz etc. by walking. I will come back for sure when staying next time in Vienna.

Was this review helpful? Yes 1
manager_hm, Leiter Gästebetreuung at Starlight Suiten III Heumarkt, responded to this review

Dear Joachim! Thank you for such a wonderful review! It is genuinely uplifting to receive such positive feedback from a loyal guest :-) We are looking forward to welcome you back again to Starlight Suiten! Kind regards Leila Sarkinovic Assistant Manager More 

Leeds, United Kingdom
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 26, 2015

I stayed here on a business trip in Vienna recently. The room was relatively large, if slightly awkwardly set out - the door opens into a small seating area with a mini bar, microwave & sink and TV in it. Beyond that is a small bedroom with (in this case) 2 single beds, a TV and a hanging rail area.... More 

Was this review helpful? Yes 1
manager_hm, Leiter Gästebetreuung at Starlight Suiten III Heumarkt, responded to this review

Dear Paul! Thank you for your honest feedback due to your stay with us. I am sorry to read that your room was not completely to your liking upon arrival - Felling also sorry because of the misunderstood with the cattle. We aren't offering water cattles on the rooms, but we are always bringing the upstairs to the Suite, when... More 

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