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All 368 Vienna hotels

Renaissance Wien Hotel

4.0 of 5 Hotel   |   Linke Wienzeile / Ullmannstrasse 71, Vienna 1150, Austria
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Ranked #184 of 368 Hotels in Vienna
A recent review
5 of 5 stars reviewed 2 days ago
Lynda L Naples, Florida
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553 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Naples, Florida
Top Contributor
253 reviews 253 reviews
28 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were only in Vienna for a long weekend and wanted something well situated. This is it. The metro is right around the corner and via metro took us just 15 minutes to get to St. Stephens Church and the Graben. Unfortunately the hotel is undergoing a renovation that will last till spring 2015 so the facade is covered in... More

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Lynchburg
Contributor
12 reviews 12 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were not expecting much of this hotel, but we were pleasantly surprised. It is very curious this hotel is not rated better. We stayed here for one night the end of August, 2014. From check-in to check-out it appeared the staff enjoyed their jobs and did their best to treat us well. We are gold members, so we did... More

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Trivandrum
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The place is located outside the city but quite near the subway which makes travel a pleasure. The hotel was under renovation but did not affect our stay in any way. Breakfast : quite good. Did not attempt any other meals. The reception staff were reasonable. Hot water/ Air condition etc were quite good. No coffee maker but coffee is... More

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Antwerp, Belgium
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is close to the metro so get very fast to the center. The hotel is currently under construction that makes it sometimes not so pleasant. The rooms are good. Breakfast is very good and service is what you can expect. Proces are still high even when the hotel is under construction.

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Evelyn H, Guest Relations Manager at Renaissance Wien Hotel, responded to this review

Dear TripAdvisor Lucbos, Thanks for sharing your feedback about your recent stay with the TripAdvisor community. We are glad that you enjoyed your time at our hotel and that you liked the convenient location right next to the underground station. Your comments regarding the good quality of our breakfast and our service have been shared with our kitchen and service... More

Oldsmar, Florida
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice hotel close to the metro but far enough away from the city center to be priced reasonable. Fantastic breakfast . Helpful and friendly staff. Great enclosed pool on the top deck with a balcony. Water was too cold for us Floridians. We got free WiFi because of reward status with Marriott. Otherwise there was a fee. It's being remodeled... More

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Senior Contributor
37 reviews 37 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago

It is interesting that the lobby staff did not find our reservation by names i case we paid before. They requested the code of reservation and when I requested the wifi passport in order to give them the code from my emails , they requested the fee for internet. The name was correct in the reservation and after giving them... More

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Evelyn H, Guest Relations Manager at Renaissance Wien Hotel, responded to this review

Dear tripAdvisor Mmystere S, We would like to thank your very much for your stay at our property. Reviewing your comment it seems that there had been confusion with your name upon check in. Please kindly take our sincere apologies for any inconveniences occurred. Free internet access is granted to all Elite Marriott Gold and Platinum members. That might have... More

Singapore, Singapore
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Disappointing to say the least! I have stayed at the Renaissance in 4 different countries and I must say this wasn't up to the brand name. The hotel was dilapidated and the room quality wasn't up to the mark. Certainly it wasn't value for the money we were paying. To be fair, they were undergoing construction but even then you... More

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Evelyn H, Guest Relations Manager at Renaissance Wien Hotel, responded to this review

Dear tripAdvisor Akshob, We are sincerely sorry that you had been disappointed by your recent stay at our property. As we are undergoing a complete renovation we will reach the high standard of a Renaissance branded hotel again after the re-opening next spring. Referring to the internet charges Marriott provides free use of the internet for all Elite Marriott Gold... More

Orlando, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel is supposed to be a Renaissance, which normally implies a certain standard of excellence. This hotel falls far short of that. The rooms are shabby, with stains on the threadbare carpets, pealing wallpaper, and gross threadbare robes in the closets. And this is an upgraded room! I will say that the bed was comfortable, and the hotel is... More

Was this review helpful? Yes 1
Evelyn H, Guest Relations Manager at Renaissance Wien Hotel, responded to this review

Dear TripAdvisor Sac31337 First of all many thanks for your constructive feedback following your recent stay at the Renaissance Wien Hotel. We are happy that you have enjoyed a good sleep in our comfortable beds. Especially we would like to thank you for your appreciation of our staff service. Our associates pay much attention to hospitality and service and it... More

Sydney, Australia
Top Contributor
101 reviews 101 reviews
58 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is in the process of being renovated so the state of the room maintenance (not as good as it should be) is not going to be relevant much longer. We found the staff to be very friendly and helpful. Really eager to please. The bed was comfortable. Towels could have been better for a hotel of this standard.... More

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Paris, France
Top Contributor
81 reviews 81 reviews
51 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed in hotel Renaissance because I participated to a conference in Schönbrün castle. The outside of the hotel is not really nice and the rooms are quite old-fashioned. However, my stay was finally OK. the restaurant is good and the breakfast generous and various. The wifi is not free in the rooms and even quite expansive. It is possible... More

Was this review helpful? Yes
Evelyn H, Guest Relations Manager at Renaissance Wien Hotel, responded to this review

Dear TripAdvisor Amassiad, Many thanks for your contribution on the Tripadvisor platform. It is very important to us to receive the impressions of our guests after their stay, as this is the best chance for us to improve things. The “Old fashioned Hotel” will be no longer a point of discussion by spring of next year when we re-open the... More

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Additional Information about Renaissance Wien Hotel

Address: Linke Wienzeile / Ullmannstrasse 71, Vienna 1150, Austria
Location: Austria > Vienna Region > Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Renaissance Wien Hotel 4*
Number of rooms: 309
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Also Known As:
Renaissance Vienna
Vienna Renaissance

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