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Imperial Riding School Renaissance Vienna Hotel

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Ungargasse 60, Vienna 1030, Austria
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Imperial Riding School Renaissance Vienna Hotel
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687 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sarasota, Florida
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel staff was very good. One morning while having breakfast, a gentleman (I thought a server) asked if he might provide any assistance. I said sure and we chatted about what to see and do. It turns out that he is the General Manager of the hotel! We chatted for 20 minutes! I was so grateful for the information... More 

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Pequannock, New Jersey
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel staff were super pleasant, and were eager to give advice and directions. The rooms were nice and clean, and the meals were great. Dinner outside with the buffet was worth it. Breakfast daily had a large selection to choose from.

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Brno, Czech Republic
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel is not located in city centre but everything important is in walking distance. Only to subway station it is little bit far. But main problem is that there are no restaurant in vicinity except the one in hotel. Hotel is clean, rooms are large, but on the other hand we had executive room and I didn't see any advantage.... More 

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New York City, New York
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is outside of the ring but still conveniently located. Check in was great-Lilly was very helpful. The lobby is lovely and the rooms were well appointed and clean. Unfortunately we were there during a heatwave and europe A/Cs are not that powerful!!! We stayed in Imperial Club rooms--the lounge was very good! Would definitely recommend this hotel.

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Boston, Massachusetts
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Have had the chance to stay at this hotel several times in the last year, most recently in June. The staff has always been helpful with any request. If you have the chance, stay at the Club Level which is in a separate building. The rooms are a bit newer than those in the main building. The breakfast is good,... More 

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New York
Level Contributor
176 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had a very nice stay at this hotel. We were upgraded to a suite and the service was very good. Breakfast for elite members was excellent. Staff was very friendly and helpful. Hotel is a walk to city center but is very close to public transportation that will take you wherever you need to go. Overall, very good stay.... More 

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Helsinki, Finland
Level Contributor
93 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is nicely located close to Downtown Vienna. Rooms are typical Renaissance rooms, which are comfortable and modern. Two things the hotel falls short with: First, hotel sauna is really outdated, pool was cold and they stored cleaning supplies and machines everywhere. At the end, I was not even sure if the facility was actually part of the hotel. Second,... More 

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A_Drobig, Guest Relations Manager at Imperial Riding School Renaissance Vienna Hotel, responded to this review

Dear Tom, Thank you for taking time to tell us about your stay at the Imperial Riding School Renaissance Vienna Hotel and your positive remarks. I am very sorry to read that you did not enjoy your stay with us to the fullest. Our Imperial Club Lounge is on a very high service level, so I will definitely share your... More 

Vienna, Austria
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

In my opinion, the position is not really the best, even if you want to reach Landstrasse you will probably do it by walking, and it is very long The hotel is just an average one, more for tourists than for returning customers The reason for the low rate are some discussion we had with one person of the reception... More 

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A_Drobig, Guest Relations Manager at Imperial Riding School Renaissance Vienna Hotel, responded to this review

Dear Eveight, Thank you for taking the time to share your experiences at our hotel. We are sorry to read that your experience with our position and the business mix did not entirely meet your expecation. Please be also informed that we do offer complimentary internet for all of our guests in the lobby area and in addition we are... More 

The Netherlands
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Excellent service and breakfast in hotel. When the weather is nice you can have your breakfast in the garden. Very comfortable Lounge with good food offerings. Good (inside) swimming pool with entrance to garden with sun beds. Nicely decorated rooms, but airconditioning was just sufficient and beds felt a bit aged. Hotel is 5 minutes walking from Rennwegstation which has... More 

Was this review helpful? Yes 1
Sofia, Bulgaria
Level Contributor
2 reviews
1 of 5 stars Reviewed 4 weeks ago

It is good to know when somebody charges your credit card and you are understnading that not at the reception but by a message from your bank. It is good to know that when the hotel advertise free internet, actually it is paid and there are no negative effects for the hotel. I will never stay again at that hotel.

Was this review helpful? Yes
A_Drobig, Guest Relations Manager at Imperial Riding School Renaissance Vienna Hotel, responded to this review

Dear valued guest, Thank you for taking time to tell us about your stay at the Imperial Riding School Renaissance Vienna Hotel. I am very sorry to read that you did not enjoy your stay with us at all. Kindly be informed that we only authorize Credit Cards at time of check in. You still may pay with another payment... More 

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