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Hilton Vienna

#92 of 365 Hotels in Vienna
Certificate of Excellence
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Am Stadtpark 1 | A-1030 Vienna, Vienna 1030, Austria
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1,837 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canberra
Contributor
17 reviews 17 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel for a week. The location is excellent, you have a metro (2 different lines) station over the road. Sam station also has the airport train making it a really easy hotel to access if flying in and out of Vienna. Staff were friendly and helpful. The rooms were comfortable and clean and quite large by European... More 

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Hoteldirektor, Manager at Hilton Vienna, responded to this review

Dear guest, Thank you very much for your kind words about your recent stay at Hilton Vienna. I was glad to read that you enjoyed your stay with us and very much appreciated our central location and the friendliness of our tem members. At the same time I was sorry to read that our room service menu has clouded your... More 

Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Really not impressed by this hotel at all. My friend chose and booked the hotel and I was very much looking forward to staying in a Hilton as I hadn't done so before. Although the lobby of the hotel is nice, the corridors and the rooms are no nicer than being in a budget hotel. From checking in to checking... More 

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Hoteldirektor, Manager at Hilton Vienna, responded to this review

Dear guest, Thank you very much for taking the time to post a review regarding your recent visit at Hilton Vienna. Reading your overall evaluation, I very much regret that your stay with us did not meet your expectations and I am very sorry for the impression you have received. I fully understand your frustration about the described unacceptable services... More 

Detroit, Michigan
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We were part of a tour and didn't pick this hotel. The location was ok and the breakfast was fine but felt hectic and crowded. The lobby was cold feeling and anything but inviting. More like a train station -impersonal. Our room smelled smoky in spite of being a supposed non-smoking one. The small bathroom was adequate but we weren't... More 

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Hoteldirektor, Manager at Hilton Vienna, responded to this review

Dear guest, Thank you for taking the time to share your feedback online. Reading your overall evaluation, we are very sorry that not all aspects of your stay were to your complete satisfaction and we would like to apologize for any inconveniences this may have caused you. We always endeavour to offer our guests the highest level of service and... More 

Evanston, Illinois
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Conveniently located for travelers to/from Viernna airport with CAT train which is more affordable than taxi. Hotel is well equipped with sufficient number of elevator for its size. Rooms were clean, as expected, and Hilton Gold / Diamond members should choose restaurant option for breakfast.

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Hoteldirektor, Manager at Hilton Vienna, responded to this review

Dear guest, Thank you for sharing your impressions on TripAdvisor, we really appreciate it. We were thrilled to read your positive feedback on our hotel. It is great to hear that you very much enjoyed your stay with us and that you found our rooms to be comfortable and our location to be very convenient. It would be a pleasure... More 

Sydney
Top Contributor
58 reviews 58 reviews
55 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I like the Hilton Vienna. It is well located, right next to Landstrasse and the CAT train station to the airport, and I would recommend it as a place to stay for those that need to go to the airport or overnight with good quick access to the airport. It is also reasonably close to a lot of attractions and... More 

Was this review helpful? Yes
Hoteldirektor, Hotel Manager at Hilton Vienna, responded to this review

Dear guest, Thank you very much for your feedback about your recent stay at Hilton Vienna. It was a pleasure for me to read that you enjoyed your overall stay with us. However, I would also like to take this opportunity to apologize for the inconvenience caused with your luggage. I will speak with the team to ensure this is... More 

Naples, Florida
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Excellent location. Upgraded to executive level and had an incredible stay. Breakfast daily was excellent. Staff always helpful and attentive. Short walk to the center of Vienna. Shopping center next door. Stay could not have been better.

Was this review helpful? Yes
Hoteldirektor, Hotel Manager at Hilton Vienna, responded to this review

Dear guest, Thank you very much for taking the time to share your recent experience at Hilton Vienna with us. I am very happy to read that everything was to your fullest satisfaction and I sincerely hope to welcoming you back very soon. Best regards, Ronald Diesenreiter Hotel Manager More 

Newcastle, Australia
Top Contributor
95 reviews 95 reviews
28 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is a good quality facility within easy walking distance of the old city centre and just along side the river Wein. At the back of the hotel is the central station Wein Mitte which is a hub for the airport line, S-Bahn, U-bahn and some bus services. Breakfasts are good and the rooms clean and comfortable. My only... More 

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Hoteldirektor, Hotel Manager at Hilton Vienna, responded to this review

Dear guest, Thank you very much for your feedback about your recent stay at Hilton Vienna. It was a pleasure for me to read that you have enjoyed your stay with us. I will discuss your concerns with my team to find a solution for this. It would be a pleasure to welcoming you back again in the near future.... More 

London, United Kingdom
Top Contributor
99 reviews 99 reviews
64 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed in this charming establishment for a short city break. Great location. Fab staff. Great breakfast. Enchanting executive rooms. Wonderful Executives lounge. Train station adjacent. Highly recommended.

Was this review helpful? Yes 1
Hoteldirektor, Hotel Manager at Hilton Vienna, responded to this review

Dear guest, Thank you very much for your kind words on TripAdvisor. If you ever plan to come back to Vienna, it would be a pleasure for us being your first choice hotel again. With best regards, Ronald Diesenreiter Hotel Manager More 

Pullman, Washington
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for three nights as part of a group tour. Our tour organizer prevented them from giving us points (we are Gold) but they went out of their way to give us all the other benefits, including an upgrade to a Concierge floor and free wifi ($14 E/night otherwise). Property is well located for walking and accessing a... More 

Was this review helpful? Yes
Hoteldirektor, Hotel Manager at Hilton Vienna, responded to this review

Dear guest, Thank you very much for your response on TripAdvisor. First of all I would like to express my sincere get-well wishes to your wife. I hope that she is feeling better now! Having read your posting, it gives me pride having so passionate and caring team members at Hilton Vienna and I will definitely share your feedback with... More 

1 review
4 of 5 stars Reviewed 1 week ago

It's located centrally, which means that you have easy access to the city. The view is great and the staff members are very friendly offering a lot of help. Breakfast is absolutely fantastic. The downsides are the fact that the internet is only free in the lobby and at some point had an issue regarding the towels, which was easily... More 

Was this review helpful? Yes
Hoteldirektor, Hotel Manager at Hilton Vienna, responded to this review

Dear guest, Thank you very much for taking the time to share your recent experience at Hilton Vienna with us. It was a pleasure to read that you enjoyed your stay and I am very much looking forward to welcoming you back very soon. Best regards, Ronald Diesenreiter Hotel Manager More 

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