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All 367 Vienna hotels

Hotel Royal

4.0 of 5 Hotel   |   Singerstrasse 3 | 1010 Wien, Vienna A-1010, Austria (Innere Stadt)
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Ranked #159 of 367 hotels in Vienna
A recent review
4 of 5 stars reviewed 1 week ago
Greta1978 Sliema, Malta
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451 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Sliema, Malta
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is decorated with antiques and fine arts. It gives a royal kind of feel, besides I happen to love anything old and antique. The service was good and the breakfast was delicious. I would have liked it if the bathroom was a bit more modern, even though it wasn't that old. Most important thing in a bathroom for... More

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cambridge
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

We got this with Expedia as a flight-room combo. 3 nights just now. We don't go posh or expensive due to prices, but this was great. Just a room and breakfast but SO central to everything - best we've ever had in a city. Breakfast was a really good choice, and good ambience. 'Nuff said.

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FamilieKremslehner, Owner at Hotel Royal, responded to this review

Dear Guest, thank you so much for taking the time to share your feedback on TripAdvisor. We are delighted to hear that you loved our Hotel Royal for its perfect amenities in the very centre of Vienna! Looking forward to your soon return visit. Best regards from Vienna. Your Kremslehner Family More

flanders
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've always wanted to stay at this hotel in Vienna because of its perfect, central location. Through Olotels.com I got a very affordable single room rate and booked for 4 nights. The room was large, impeccably clean, the receptionists very kind and multilingual, breakfast was more than OK. Only negative point: the bells from the cathedral that started their 'live'... More

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FamilieKremslehner, Inhaber at Hotel Royal, responded to this review

Dear Guest, thank you very much for your excellent review after your stay at our Hotel Royal. We are delighted to hear, that all our services exceeded your expectation, except the ringing from the cathedral bells... We hope to welcome you again, next time you visit Vienna and remain with best regards Your Kremslehner Family More

Vienna, Austria
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

The hotel was lovely. The location is the best avalible. The staff was helpfull and kind. The breakfest was good. Allthogh the hotel is not new, the rooms are nice and It gives the best value for money And worth every dollar

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FamilieKremslehner, Owner at Hotel Royal, responded to this review

Dear Guest, thank you very much for your review on TripAdvisor after your stay at our Hotel Royal. We are delighted to hear, that you loved our hotel, especially the central location, our nice and helpful staff and the tasty breakfast. Please recommend us to your family and friends! We hope to welcome you soon again in one of our... More

Norge
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 9, 2014

Stayed here for four days. Good service, friendly and helpful staff. Superb Italian restaurant at the hotel, and several more great restaurant nearby. Located in Vienna centrum and there is walking disrace to several of the POI. About 50 meters to the nearest sub station.

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FamilieKremslehner, Owner at Hotel Royal, responded to this review

Dear Guest, thank you for posting your feedback on TripAdvisor. We are delighted to read, that everything was great and that we could exceed your expectations all along the line. Thank you for mentioning also our delicious Italian Restaurants at the Hotel as well as the friendly and helpful staff. Looking forward to your soon return visit. Kind regards Your... More

Helsinki, Finland
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed March 9, 2014

We have stayed twice in this hotel and would come again. It has excellent location in the middle of centre. The staff were kind and friendly. The breakfast is nice, only thing I could hope is more fresh things (salad, more vegetables). Overall I recommend this hotel warmly.

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FamilieKremslehner, Owner at Hotel Royal, responded to this review

Dear Guest Anne823, thank you very much for choosing our Hotel Royal. We are happy to read that you loved our Hotel Royal, especially the central location, the breakfast and our friendly staff. Thank you for recommending us to your friends. Best regards from Vienna. Your Kremslehner Family More

Tel Aviv, Israel
1 review
4 of 5 stars Reviewed March 7, 2014

This is our second time staying at the hotel, is centrally located The rooms are good and large The staff were so friendly and eager to help Good breakfast If I came back to Vienna I'll stay at this hotel

Was this review helpful? Yes
FamilieKremslehner, Owner at Hotel Royal, responded to this review

Dear Guest, we are delighted to hear that we could exceed your expectations with our continual services. Thank you for booking us again and for recommending us to your friends. Looking forward to your return visit. Best regards from Vienna. Your Kremslehner Family More

Gold Coast, Queensland, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 23, 2014

I hate giving hotels bad reviews, especially because the staff were so friendly and eager to help. However, our stay at the hotel was fairly poor for the following reasons: - The beds were probably the most terrible beds I've ever slept in. They were extremely thin, hard, and we could feel every spring in the bed. My sister resorted... More

Was this review helpful? Yes 2
FamilieKremslehner, Owner at Hotel Royal, responded to this review

Dear Guest, thank you very much for your very detailed comments on TripAdvisor. We are so sorry to hear, that you had some problems to rest in our beds, and more than sorry, that you did not inform the reception about it. As you have written, we are a small hotel in the very centre of Vienna, close to the... More

CT, USA
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 2, 2014

I found the staff at the hotel most helpful during a recent stay in mid November 2013 (for the Christkindlmarkts). They spent a good 60 minutes finding me a car service to a concert venue outside of the city. The breakfast spread was varied and ample. While the hotel could use new some new carpeting, overall I was delighted with... More

Was this review helpful? Yes
FamilieKremslehner, Owner at Hotel Royal, responded to this review

Dear Guest, thank you so much for your very nice reply after your stay at Hotel Royal. We are delighted to read that our hotel with it’s very central location, the very helpful staff, … could exceed your expectation. Please recommend us to your family and friends… we would be very happy to welcome you soon again in one of... More

Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 28, 2014 via mobile

Stayed here for two nights with my husband and daughter, the hotels location is fantastic and right into the centre but don't expect to receive any help from the staff, they are rude and uncaring. The wifi and breakfast are not fantastic either.

Was this review helpful? Yes
FamilieKremslehner, Owner at Hotel Royal, responded to this review

Dear Guest! Thank your for letting us know about your experiences at our Hotel. We are very sorry to hear that you were not treated properly by our staff. We put a lot effort on the friendlyness and helpfulness of our team and usually we get very good feed back. We can only excuse the behaviour - this should not... More

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Additional Information about Hotel Royal

Also Known As:
Vienna Royal Hotel
Royal Hotel Vienna
Hotel Royal Vienna
Address: Singerstrasse 3 | 1010 Wien, Vienna A-1010, Austria
Location: Austria > Vienna > Innere Stadt
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#103 Luxury Hotel in Vienna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Royal 4*
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