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All 368 Vienna hotels

Graben Hotel

4.0 of 5 Hotel   |   Dorotheergasse 3 | 1010 Wien, Vienna 1010, Austria (Innere Stadt)
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Ranked #97 of 368 Hotels in Vienna
A recent review
3 of 5 stars reviewed 2 days ago
Jambo_Jo Edinburgh, United Kingdom
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340 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
Edinburgh, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Excellent location slap bang in the centre of Vienna and next to the underground. Helpful reception who met my requests and were helpful with underground details. A few improvements needed though. There are no tea/coffee making facilities in rooms, no snacks in the minibar and although there is room service there is nothing in the room to say what is... More

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milan, italy
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here on business last week. I loved the area, as it was so central and near everything. The hotel from the outside looked lovely and clean. Inside it was another story. Definitely not dirty, but for a 4* hotel it could have been a little more upmarket. Breakfast was good, staff were helpful(ish). The beds were comfortable but... More

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FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear Guest, thank you for posting your feedback after your recent stay at Graben Hotel. We are happy to hear that you liked the location as well as our helpful staff, even if you didn’t really like our hotel. The Graben Hotel is of course a 4 star Hotel, responding to the strict guideline for 4 stars hotels. Due to... More

Chania Town, Greece
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here as a solo traveler on a three day weekend. As a woman traveling solo I prefer to have central locations - and this certainly had that. Could not have been a better spot for getting to the main areas and shopping. Single room was typical European small but very well laid out for all of that, and quite... More

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FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear Guest, thank you very much for your comments about your stay at our Graben Hotel. We are pleased to read, that you had a nice experience at our hotel and with our staff. We will forward your compliments to our employees. We would be very glad to have you with us soon again! With best regards your Kremslehner family... More

Reading, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There's a lot to love about this hotel. The location could not be better - the street it is on is fairly quiet but it is 3 minutes walk from Stephansplatz and 10 minutes walk from the Hofburg. The hotel is in an interesting building and the rooms are large, clean and comfy. The views aren't great though.The staff are... More

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FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest, thank you very much for taking the time to post your feedback on TripAdvisor, after your recent stay at Graben. We are delighted to hear that you loved our smallest Kremslehner Hotel for its location, the large rooms as well as for the very professional staff. Regarding the breakfast offer we are normally also complimented for the quantity... More

Manhattan, New York, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Vienna is a great city, not only beautiful but so clean that you can eat off the streets , Graben hotel is in the best area very close to Dorotheer auction house sadly did not see any great things there. Food is very good so are the pastries, best pastry shop is Demel but everything is a lot of dollars... More

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Limassol, Cyprus
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 5 nights and we were very impressed with everything. All the staff were kind especially the receptionists, porters and the ladies in the breakfast room. The hotel is situated in the best spot so if you like shopping, this is the place to book. The room we had was spacious and the beds were... More

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FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear Guest, thank you very much for posting your lovely feedback on TripAdvisor. We appreciate your comments that will certainly encourage other TripAdvisor readers to stay with us J and are very pleased to read, that you enjoyed your stay at our hotel. Hope to have you soon again with us! Best regards your Kremslehner family and the Graben team More

Senior Contributor
32 reviews 32 reviews
25 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff at this hotel were very helpful. They gave us valuable advice on where to go and how to get there. An ideal location for shopping, tourist attractions, retraurants, or just having a pastry and coffee and people watching. Rooms were clean service good enjoyed the meals and i would go back.

Was this review helpful? Yes
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear Guest, thank you very much for taking the time to send us your review after your recent stay at Graben Hotel. We are happy to hear, that you appriaciated your stay with us, especially the central location and our good restaurants. Please also recommend our hotel to your friends and family ! We look forward to welcoming you soon... More

St. Agnes
Contributor
13 reviews 13 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wow! A super little hotel right in the centre of the pedestrianised area. A spotless air-conditioned bedroom with lovely views of the rooftops! A lovely cool haven to return to. Very good breakfast serving hot and cold food and it was a pleasure to be greeted by such very friendly staff. Their italian restaurant in the evening was also very... More

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FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear Guest, thank you very much for your nice feedback on TripAdvisor. We were very pleased to read your lovely comments and want to thank you for the compliments regarding the hotel and in particular regarding our staff. We are looking forward to welcoming you soon back to our Graben Hotel. Best regards from Vienna, your Kremslehner family and team More

Warrington, PA
Senior Contributor
41 reviews 41 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is located on a pedestrian street in the heart of the Old Town, very close to St. Stephens Cathedral. Restaurant is reasonable and service is excellent. Starbucks is within two blocks for those who need their fix.

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FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear Guest! Thank yoiu for choosing our Graben Hotel for your recent stay in Vienna. We are glad you felt at home with us and hope to welcome you back soon again! Best regards from Vienna, your Kremslehner family and the Graben team More

Lancaster, England, United Kingdom
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed August 14, 2014

My experience of staying at the Graben was amazing. We were very warmly greeted upon arrival and our bags were taken to our room. We were shown how the safe worked and the room facilities. The room had air conditioning, TV, shower, hairdryer, fridge etc. There was a chocolate on each of our beds. The hotel is in an excellent... More

Was this review helpful? Yes 2
FamilieKremslehner, Owner at Graben Hotel, responded to this review

Dear Guest, thank you for your excellent review- we do not know how to best answer it, just a little note: you our favourite guests! It is a pleasure for us to read that we excelled in every way and we with all our staff. Thank you for letting us know We hope to welcome you soon again Your Kremslehner... More

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Additional Information about Graben Hotel

Address: Dorotheergasse 3 | 1010 Wien, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna > Innere Stadt
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Graben Hotel 4*
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Also Known As:
Graben Hotel Vienna

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