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All 352 Vienna hotels »

Graben Hotel

4.0 of 5
Dorotheergasse 3, Vienna 1010, Austria
Hotel amenities
Graben Hotel
Ranked #125 of 352 hotels in Vienna
4.0 of 5 stars 288 Reviews
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288 reviews from our community

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Traveler rating
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Date Rating
Helsinki, Finland
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 26, 2012 NEW

Being frequent visitors to Graben Hotel and always staying in a smoking room we this time experienced a surprise. The hotel had turned non smoking from the beginning of this year. Even if I appreciate the decission made I cannot understand the bad service not informing customers of the change. More

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See 3 more reviews by sedelma for Vienna
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 8, 2012

We chose the Graben Hotel because of the location and other reviews. While it is just a stone's throw from Stephen's Platz, the hotel itself is worn and lacks the amenities found at comparably priced hotels a bit further out such as coffee and individual room temperature control. While some of the staff was very pleasant, the front desk seemed... More

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Eva Kremslehner, Owner at Graben Hotel, responded to this review
May 11, 2012

Dear Philip367, thank you for your review on Tripadvisor. Your opinion is very important for us to constantly improve our service. We are very sorry to hear that you had reasons to complain. We have taken your suggestions regarding the room amenities into consideration, thank you for that! Regarding the friendliness of our employees you are totally right, this is... More

1 review
5 of 5 stars Reviewed April 28, 2012

Graben hotel is located off the busy and happening main road in Vienna. Restaurants and shops are only steps away, and it is a five minute walk to a train station. We stayed on the first floor, with a room facing the main street so it is noisy with the window open. There is double glazing which cuts the noise... More

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Eva Kremslehner, Owner at Graben Hotel, responded to this review
May 2, 2012

Dear Guest Vimai, thank you for your comment about our Graben Hotel! It was a pleasure for us having you as a guest and we are delighted that you enjoyed your stay with us. We will forward your review to our staff to encourage them in what they are doing! If you stay with us again, we will be more... More

Dublin, Ireland
Top Contributor
63 reviews 63 reviews
Reviews in 22 cities Reviews in 22 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed March 16, 2012

Hotel is just off the pedestrianised centre of Vienna. Just a 100m from the Cathedral and Stephenplatz U BahnCard station. Also within walking distance of the Central Cafe and the Hoffburg Palace. Rooms were good with free Wi Fi, also a very filling Breakfast is included. For the price this 4 star Hotel is excellent value and it's location can't... More

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See 11 more reviews by caseyjonesDublin for Vienna
Amersfoort, The Netherlands
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed March 14, 2012

Ideal spot for people who just need a good bed, shower and a healthy breakfast and for whom a big, trendy room with a huge flatscreen is less important. This place is exactly in de middle of the centre of Vienna, a hundred metres from the Stephansplatz subwaystation in a quiet alley. It takes 10 minutes to the Vienna convention... More

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Posted by an Easytobook.com traveler
Helsinki
1 review
5 of 5 stars Reviewed March 8, 2012

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Batumi, Georgia
Senior Contributor
25 reviews 25 reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 6, 2012

This hotel got an outstanding location in the heart of Vienna. Otherwise, quite an average hotel. Room was very small with an extremely small bathroom and there was no wifi in my room. All in all, would be a good choice for tourists (due to location and reasonable price) for one or two nights. More

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Amsterdam, The Netherlands
Senior Contributor
34 reviews 34 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 26, 2012
2
people found this review helpful

This hotel is very centrally located, just of the Graben main shopping street and 1 min off the metro line (although the city is small enough to do most of your exploring by walking). The cathedral Stephansdom is just around the corner and its tower will always giude you back to your hotel, wherever you are in the city. Service... More

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See 9 more reviews by Wub67 for Vienna
Munich, Germany
1 review
4 of 5 stars Reviewed February 18, 2012

Hotel Graben is located in the heart of Vienna. The famous Café Leopold Hawelka and Treschniewski are next by. Just a few steps form the Stephansdom and the Hofburg. Metro station is also very close. It is a quality family owned hotel. Each room is different, but all of them are nicely equipped with historic furniture. The staff is friendly... More

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Cambridge, Massachusetts
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 7, 2012

Best location, clean and the most friendly staff :) More

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See 5 more reviews by Sammy K for Vienna

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Additional Information about Graben Hotel

  • Graben Hotel Vienna
Address: Dorotheergasse 3, Vienna 1010, Austria
Price Range: $$

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