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Graben Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 83 reviews
83 Reviews
5.0 of 5 stars
20
4.0 of 5 stars
33
3.0 of 5 stars
18
2.0 of 5 stars
8
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#83 of 325 hotels in Vienna
Description: Small, classic downtown hotel, dating from early 1900s; with restaurant, located in antique shopping center, near the Cathedral.
  • Address
    Dorotheergasse 3
    Vienna 1010
    Austria
Check Rates: $214 €136 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 83 traveler reviews
  • What to Expect:
    • 3 based on 22 reviews Rooms
    • 3.5 based on 22 reviews Service
    • 3.5 based on 22 reviews Value
    • 4 based on 22 reviews Cleanliness
    • 3.5 based on 5 reviews Dining
  • Recommended For:
    • 50% based on 25 reviews Older travelers
    • 50% based on 25 reviews Young singles
    • 40% based on 25 reviews Families with teenagers
    • 30% based on 25 reviews An amazing honeymoon
    • 30% based on 25 reviews Families with young children

Reviews of Graben Hotel

( 1-10 of 83 )
Jun 9, 2008

Great location however my experience at this hotel was disappointing, I booked this hotel after reading TA reviews. The service was virtually non-existent and while the reception desk was resourced staff were only present intermittently on weekends and after 5pm. They were surly and seemed disinterested in their role, we are low maintenance travellers and only required a rough city... more

Mar 25, 2008

I stayed in this hotel last week and had no major problems with it. The room was spotlessly clean, although it was a bit dated, but to me that just gave it a bit of character! The staff were friendly and helpful. The location was great - bang beside the Stephansdom and within walking distance of almost all major attractions... more

Feb 18, 2008

Apart from the fantastic location this hotel doesnt have much going for it. Old, decrepid and rather spooky. We arrived just before midnight and checked into our room only to find everything reeking of cigarette smoke. When we went to complain we were told that the hotel was fully booked and that the room we were in was a non... more

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4 of 5 stars
Philadelphia, PA
Dec 8, 2007
1/1 found this review helpful

The Graben Hotel is a classic European hotel: small rooms without any frills. That being said, the location is excellent, everything was clean, and the price was quite reasonable. Location: The hotel is located in the central shopping district which is essentially an extremely large outdoor mall. Almost all of the major tourist attractions are within walking distance. For those... more

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4 of 5 stars
Killarney, Ireland
Nov 30, 2007

This is perfectly located and great value for money , it has traditional bedrooms which are big clean and functional . It says it is a 4 star however I wouldnt go that far I would say it is a 3 star . Restaurant served nice food and staff were lovely - all in all a good experience . more

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3 of 5 stars
Massachusetts
Nov 24, 2007

The Graben Hotel could not have been more centrally located. About 2 minutes from St Stephen's and 5 minutes to the Hopsburg. Unbelievable stores and restaurants located just steps from your door. The Italian restaurant right in the hotel was quite good! The staff was extremely helpful in booking local tours and arranging transportation. The breakfast was pretty good. We... more

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5 of 5 stars
Brisbane, Queensland, Australia
Nov 22, 2007

We booked the Graben Hotel based on it's old style European architecture, location and value for money and were very pleased with our choice. It was even more centrally located than we expected, situated in a quite pedestrianised laneway very close to Stephanplatz Ubahn station as well as St Stephan's Cathedral, shops, restaurants (great ice creams in the plaza around... more

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5 of 5 stars
London, United Kingdom
Aug 15, 2007
9/9 found this review helpful

The hotel has an excellent location, directly off of Graben St., which is full of restaurants, shops, and adjacent to Stephansplatz and parallel to Karntnerstrasse, the main shopping street. Even with all this nearby, the hotel is on a pedestrian-only street that's never too crowded or noisy. The hotel is also very close to the Stephansplatz U-bahn station. The front... more

Aug 13, 2007
7/7 found this review helpful

This is an older-style hotel right in the middle of the city. Very convenient to shops, attractions, food and transport. We were disappointed with the staff - generally was not very informed about local attractions compared to other hotels we stayed in Europe. However, they were very friendly. We stayed 4 nights. Rooms are really tiny. So is storage space.... more

Aug 12, 2007
8/8 found this review helpful

My partner and I stayed at the Graben for 3 nights in February 07 on our way to London. So we wanted somewhere very central to make use of limited time in the city. We were very happy with our choice. We arrived from the airport at 7.30am after a 20 hour flight and asked whether we could check in.... more

Reviews of Graben Hotel

( 1-10 of 83 )
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Graben Hotel Address

Dorotheergasse 3, Vienna 1010, Austria