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Graben Hotel

#86 of 365 Hotels in Vienna
Certificate of Excellence
Dorotheergasse 3 | 1010 Wien, Vienna 1010, Austria
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435 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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Houston, Texas
Top Contributor
64 reviews 64 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed yesterday NEW

I really wish I could give them a higher rating, but the bottom line is the room was just not very comfortable, at least for me. The bed was extremely hard. We did manage to find a blanket to put down under the sheet which helped a bit. The toilet was in a room by itself, with a separate room... More 

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Well located with easy access (less than a minute's walk) to metro station; very friendly staff (incl Mandarin and Hokkien speaking staff from Taiwan) and very clean room. Top marks for the reasons given above (location; friendliness; clean rooms). It is a few steps from St Stephans Square and the Metro station, with lots of food and shopping options. Walking... More 

Was this review helpful? Yes
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest! Thank you very much for your kind words, which are highly appreciated. It is wonderful to hear that you enjoyed your stay with us. Thank you also for mentioning our team - they will be deilghted to hear that they are making a good job! Warmest greetings from Vienna, your Kremslehner family on behalf of the Graben team More 

Truckee, California
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is conveniently located. Easy to metro and the center of town. Staff were great- we needed some help with a train connection, and they helped us figure it out. Breakfast was always top notch. Rec commend it highly

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FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest! Thank you for staying at our Graben Hotel and for recommending it to other travellers! We are glad to hear that our team was able to help your finding your way through Vienna. Best regards your Family Kremslehner on behalf of the Graben team More 

Drammen, Norway
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for a weekend in Vienna. The location could not have been better, just off Stefansplatz and very close to the U-bahn right in the middle of the city. Not the biggest room, but fresh and clean, with nice bathroom. Good bed where we slept well. Breakfast in the restaurant was good with very helpful and... More 

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FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest! Thank your for recommending our Hotel to other travellers! We are gald to hear that you enjoyed our central location and that our team made you feel at home away from home. We hope, that you will soon again find time to stay with us! Warmest regards from Vienna your Kremslehner family on behalf of the Graben team More 

San Diego, California
Contributor
18 reviews 18 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff at the Graben Hotel were friendly and helpful, very good English for myself and our friends. Rooms comfortable and clean with good bedding. Very close walk to many tourist sites, restaurants and shopping in the main boulevards. Supermarket just a couple of blocks away for your bottled water or soda to take on your long walks. Spring for... More 

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FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest! Thank you so much for your nice words regarding your recent stay at our Graben Hotel. We are very glad to hear that you felt at home with us. Please recommend our Hotel to your friends and family. We would be more than happy to have you with us soon again! Sunny greetings from Vienna, your family Kremslehner... More 

London
Senior Contributor
48 reviews 48 reviews
27 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for a long weekend sightseeing. The best thing about this hotel is undoubtedly the location. It is slap bang in the centre of Vienna. The Cathedral is stone's throw and the tube station, Stephenplatz, is approximately 10 seconds walk. You can walk to all the main sights, perfect. The room is small but has... More 

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FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest! Thank you for posting your positive feed back on tripadvisor. We are very glad to hear that you emjoyed your stay with us and that you would recommend our Hotel to your friends. Regarding the situation at our restaurant I would kindly ask to provide the name of the waitor, so that we can take actions and change... More 

Gloucestershire, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Location can hardly be bettered, right in the middle of the city centre. The accommodation is perfectly adequate, clean, roomy and with all you need simply for a place to stay. No facilities for making tea or coffee in the room, but we don't do that anyway - may be available on request. Breakfast buffet is comprehensive, staff friendly and... More 

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FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest! Thank you for your positive comment regarding your recent stay at our Graben Hotel and for mentioning the good location and our staff. Regarding your feed back about our Trattoria Santo Stefano we are really upset and want to point out, that this behaviour of our staff will not be tolerated! We will make sure that it will... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 3 weeks ago

What a lovely hotel, clean rooms and excellent breakfast. Hotel is in a prime location with walking distance from many attractions, outdoor cafes, shops and public transportation. Staff are friendly and helpful, especially Boda who is very informative and offered his personalized advice making our stay absolute pleasure.

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Oslo
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good hotel just off Stephanplatz, close to the subway, restaurants and shopping - and all the nice places worth seeing in Vienna. I was first given a room on second floor facing the "patio"..not recommendable. Noice from restaurant kitchen (garbage and bottles were thrown in cases and collected during the night/early morning. I complained and a very understanding staff gave... More 

Was this review helpful? Yes
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear Guest, thank you for your comments on TripAdvisor. We are happy to read that we could exceed your expectations and that you had a pleasant stay with us. We hope to welcome you again, next time you visit Vienna, and remain with best regards, your family Kremslehner and team More 

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Staying in Inner City

Neighborhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
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Prices are for 1 room, 2 adults
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