I stayed in this hotel last week and had no major problems with it. The room was spotlessly clean, although it was a bit dated, but to me that just gave it a bit of character! The staff were friendly and helpful. The location was great - bang beside the Stephansdom and within walking distance of almost all major attractions... more

Apart from the fantastic location this hotel doesnt have much going for it. Old, decrepid and rather spooky. We arrived just before midnight and checked into our room only to find everything reeking of cigarette smoke. When we went to complain we were told that the hotel was fully booked and that the room we were in was a non... more

The Graben Hotel is a classic European hotel: small rooms without any frills. That being said, the location is excellent, everything was clean, and the price was quite reasonable. Location: The hotel is located in the central shopping district which is essentially an extremely large outdoor mall. Almost all of the major tourist attractions are within walking distance. For those... more

This is perfectly located and great value for money , it has traditional bedrooms which are big clean and functional . It says it is a 4 star however I wouldnt go that far I would say it is a 3 star . Restaurant served nice food and staff were lovely - all in all a good experience . more

The Graben Hotel could not have been more centrally located. About 2 minutes from St Stephen's and 5 minutes to the Hopsburg. Unbelievable stores and restaurants located just steps from your door. The Italian restaurant right in the hotel was quite good! The staff was extremely helpful in booking local tours and arranging transportation. The breakfast was pretty good. We... more

We booked the Graben Hotel based on it's old style European architecture, location and value for money and were very pleased with our choice. It was even more centrally located than we expected, situated in a quite pedestrianised laneway very close to Stephanplatz Ubahn station as well as St Stephan's Cathedral, shops, restaurants (great ice creams in the plaza around... more

The hotel has an excellent location, directly off of Graben St., which is full of restaurants, shops, and adjacent to Stephansplatz and parallel to Karntnerstrasse, the main shopping street. Even with all this nearby, the hotel is on a pedestrian-only street that's never too crowded or noisy. The hotel is also very close to the Stephansplatz U-bahn station. The front... more

This is an older-style hotel right in the middle of the city. Very convenient to shops, attractions, food and transport. We were disappointed with the staff - generally was not very informed about local attractions compared to other hotels we stayed in Europe. However, they were very friendly. We stayed 4 nights. Rooms are really tiny. So is storage space.... more

My partner and I stayed at the Graben for 3 nights in February 07 on our way to London. So we wanted somewhere very central to make use of limited time in the city. We were very happy with our choice. We arrived from the airport at 7.30am after a 20 hour flight and asked whether we could check in.... more