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Graben Hotel

#93 of 365 Hotels in Vienna
Certificate of Excellence
Dorotheergasse 3 | 1010 Wien, Vienna 1010, Austria
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Graben Hotel
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457 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
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  • All months
    (457)
  • Mar-May only
    (114)
  • Jun-Aug only
    (123)
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    (120)
  • Dec-Feb only
    (100)
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lincs UK
Level Contributor
278 reviews
162 hotel reviews
common_n_hotel_reviews_1bd8 352 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

For the centre of a major city, this hotel was just what we wanted. Both bedroom & bathroom including shower were relatively small - but no problem. The bed was firm - but not hard - fine. Although we had no view the room was quiet including the air conditioning.- which is much appreciated. TV - one English language programme... More 

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Swieqi, Malta
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Very comfortable room - reception very helpful - Got packed lunches for an early tour and they were ready for us at reception. Breakfast had a variety from scrambled eggs and sausages to many types of bread cheeses and hams, fruit and sweets. There is an Italian Trattoria with the hotel and food very very good

Was this review helpful? Yes 1
Switzerland
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed there for a weekend to celebrate our 1st wedding anniversary and it was a true delight. We booked this hotel last minute since we noted the original hotel we had booked had no A/C and since the weekend the forecasting temps in the high 30s we knew we needed it. Staff were exceptionally attentive and very helpful, free wifi... More 

Was this review helpful? Yes 1
Ramat Gan, Israel
Level Contributor
98 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel adjacent to the Central Graben pedestrian, 2-3 minutes walk from Stephen Church and the subway station. The hotel is quite small and looks like a boutique hotel. The public areas and rooms are clean. The hotel staff are very polite and the service is very good. The rooms are spacious and very comfortable beds. Very tasty breakfast that includes... More 

Was this review helpful? Yes 1
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear Eyal! Thank you for your nice feed back and for sharing your experiences at our Graben Hotel with other travellers. We are gald that ou enjoyed your days with us and we do hope to have you soon again with us. Sunny greetings from Vienna, your family Kremslehner and the Graben team More 

Montana
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 20, 2015

We stayed at the Graben Hotel June 12-15, 2015. The location was excellent. The staff was very friendly and helpful. The breakfast each morning was lovely. Lots of wonderful choices and nice staff. The rooms were small, but we expected that and had no issue with it. We found the beds to be comfortable and it was very quiet in... More 

Was this review helpful? Yes 3
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear flightfan! Thank you for your kind words regarding your recent stay at our Graben Hotel. We are delighted to hear that we could meet your expectations and hope that you will recommend our services to your family and friends. Best wishes from Vienna, your family Kremslehner on behalf of the Graben Hotel team More 

Jeddah
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 19, 2015

This hotel has an excellent position just around the corner from St. Stephen's Cathedral and right in the heart of the city The breakfast is OK and the rooms above average for this price of hotel in this part of the city The old lift is a treat as an engineer and the staff were really helpful The wifi was... More 

Was this review helpful? Yes
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest! Thank you for choosing our Graben Hotel for your recent business trip. We are deilghted to hear that you enjoyed your week in Vienna and we would be happy to have you with us soon again. Sunny greetings from Vienna, your family Kremslehner on behalf of the Graben Hotel team More 

Carlisle, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 13, 2015

A great stay at the Graben Hotel. All the staff were very friendly and helpful. The bedroom was kept spotless by the daily maid. The food at breakfast offered a very good selection and we had dinner one evening in the attached restaurant and the food was first class. However for the remainder of our stay we decided to dine... More 

Was this review helpful? Yes
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear David! Thank you very much for your kind words regarding your recent stay at our Graben Hotel. We are glad to hear that our team made you feel at home and we hope that you will recommend our services to your family and friends. Best wishes from Vienna, your family Kremslehner More 

Essex, UK
Level Contributor
138 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed June 8, 2015

Very convenient location, a few metres from St Stephan's Platz. Reception is a small area on the ground floor. An efficient, modern lift serves all floors and the public areas have plenty of interesting prints and pictures. Unfortunately, the rooms are much more austere with a single dull picture in our room (43). The decor is very, very plain with... More 

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FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest! Thank you for chosing Graben Hotel for your recent stay in Vienna. We are glad to hear that you enjoyed aour central location, breakfast and free WIFI. We are sorry to hear that you did not like our furniture style - we try to decorate our rooms in a classical way - but it surely is difficult to... More 

1 review
1 of 5 stars Reviewed June 7, 2015 via mobile

When I got into the restaurant for the breakfast, there were many kinds if tea-bag so I was looking at them. One Asian restaurant employee glared at me with angry eyes and told me to take only one tea-bag treating me as a poor traveler. So frustrated and I was rock faced, however she forced me to answer "only one!... More 

Was this review helpful? Yes
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest! With shock I have read your review on Tripadvisor this morning about your current stay in our Graben Hotel. I tried to contact you personally, but unfortunately you left the hotel quickly after breakfast today. Therefore, I am writing this letter and hope it will find you well. I am very sorry that you do not enjoy your... More 

Houston, Texas
Level Contributor
67 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed June 2, 2015

I really wish I could give them a higher rating, but the bottom line is the room was just not very comfortable, at least for me. The bed was extremely hard. We did manage to find a blanket to put down under the sheet which helped a bit. The toilet was in a room by itself, with a separate room... More 

Was this review helpful? Yes 1
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear Guest, thank you for posting your feedback on TripAdvisor. We are pleased to hear that you appreciated the very central location, the friendly staff and our tasty breakfast offer. Regarding your room, we are sorry, that you did not really like it. Due to the special architecture of our Hotel, all our rooms have an individual style, the air... More 

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Staying in Inner City

Neighborhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
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