We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Graben Hotel

#99 of 365 Hotels in Vienna
Certificate of Excellence
Dorotheergasse 3 | 1010 Wien, Vienna 1010, Austria
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Graben Hotel
Professional photos View all
Browse nearby
Graben Hotel
Add Photo

449 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    141
    208
    55
    24
    21
See reviews for
63
155
65
43
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (449)
  • Mar-May only
    (114)
  • Jun-Aug only
    (115)
  • Sep-Nov only
    (120)
  • Dec-Feb only
    (100)
All months
Montana
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Graben Hotel June 12-15, 2015. The location was excellent. The staff was very friendly and helpful. The breakfast each morning was lovely. Lots of wonderful choices and nice staff. The rooms were small, but we expected that and had no issue with it. We found the beds to be comfortable and it was very quiet in... More 

Was this review helpful? Yes 2
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear flightfan! Thank you for your kind words regarding your recent stay at our Graben Hotel. We are delighted to hear that we could meet your expectations and hope that you will recommend our services to your family and friends. Best wishes from Vienna, your family Kremslehner on behalf of the Graben Hotel team More 

Jeddah
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has an excellent position just around the corner from St. Stephen's Cathedral and right in the heart of the city The breakfast is OK and the rooms above average for this price of hotel in this part of the city The old lift is a treat as an engineer and the staff were really helpful The wifi was... More 

Was this review helpful? Yes
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest! Thank you for choosing our Graben Hotel for your recent business trip. We are deilghted to hear that you enjoyed your week in Vienna and we would be happy to have you with us soon again. Sunny greetings from Vienna, your family Kremslehner on behalf of the Graben Hotel team More 

Carlisle, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A great stay at the Graben Hotel. All the staff were very friendly and helpful. The bedroom was kept spotless by the daily maid. The food at breakfast offered a very good selection and we had dinner one evening in the attached restaurant and the food was first class. However for the remainder of our stay we decided to dine... More 

Was this review helpful? Yes
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear David! Thank you very much for your kind words regarding your recent stay at our Graben Hotel. We are glad to hear that our team made you feel at home and we hope that you will recommend our services to your family and friends. Best wishes from Vienna, your family Kremslehner More 

Essex, UK
Level Contributor
129 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very convenient location, a few metres from St Stephan's Platz. Reception is a small area on the ground floor. An efficient, modern lift serves all floors and the public areas have plenty of interesting prints and pictures. Unfortunately, the rooms are much more austere with a single dull picture in our room (43). The decor is very, very plain with... More 

Was this review helpful? Yes
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest! Thank you for chosing Graben Hotel for your recent stay in Vienna. We are glad to hear that you enjoyed aour central location, breakfast and free WIFI. We are sorry to hear that you did not like our furniture style - we try to decorate our rooms in a classical way - but it surely is difficult to... More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

When I got into the restaurant for the breakfast, there were many kinds if tea-bag so I was looking at them. One Asian restaurant employee glared at me with angry eyes and told me to take only one tea-bag treating me as a poor traveler. So frustrated and I was rock faced, however she forced me to answer "only one!... More 

Was this review helpful? Yes
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest! With shock I have read your review on Tripadvisor this morning about your current stay in our Graben Hotel. I tried to contact you personally, but unfortunately you left the hotel quickly after breakfast today. Therefore, I am writing this letter and hope it will find you well. I am very sorry that you do not enjoy your... More 

Houston, Texas
Level Contributor
67 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I really wish I could give them a higher rating, but the bottom line is the room was just not very comfortable, at least for me. The bed was extremely hard. We did manage to find a blanket to put down under the sheet which helped a bit. The toilet was in a room by itself, with a separate room... More 

Was this review helpful? Yes 1
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear Guest, thank you for posting your feedback on TripAdvisor. We are pleased to hear that you appreciated the very central location, the friendly staff and our tasty breakfast offer. Regarding your room, we are sorry, that you did not really like it. Due to the special architecture of our Hotel, all our rooms have an individual style, the air... More 

Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

Well located with easy access (less than a minute's walk) to metro station; very friendly staff (incl Mandarin and Hokkien speaking staff from Taiwan) and very clean room. Top marks for the reasons given above (location; friendliness; clean rooms). It is a few steps from St Stephans Square and the Metro station, with lots of food and shopping options. Walking... More 

Was this review helpful? Yes 1
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest! Thank you very much for your kind words, which are highly appreciated. It is wonderful to hear that you enjoyed your stay with us. Thank you also for mentioning our team - they will be deilghted to hear that they are making a good job! Warmest greetings from Vienna, your Kremslehner family on behalf of the Graben team More 

Truckee, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 26, 2015

The hotel is conveniently located. Easy to metro and the center of town. Staff were great- we needed some help with a train connection, and they helped us figure it out. Breakfast was always top notch. Rec commend it highly

Was this review helpful? Yes 1
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest! Thank you for staying at our Graben Hotel and for recommending it to other travellers! We are glad to hear that our team was able to help your finding your way through Vienna. Best regards your Family Kremslehner on behalf of the Graben team More 

Drammen, Norway
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 25, 2015

We stayed at this hotel for a weekend in Vienna. The location could not have been better, just off Stefansplatz and very close to the U-bahn right in the middle of the city. Not the biggest room, but fresh and clean, with nice bathroom. Good bed where we slept well. Breakfast in the restaurant was good with very helpful and... More 

Was this review helpful? Yes
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest! Thank your for recommending our Hotel to other travellers! We are gald to hear that you enjoyed our central location and that our team made you feel at home away from home. We hope, that you will soon again find time to stay with us! Warmest regards from Vienna your Kremslehner family on behalf of the Graben team More 

San Diego, California
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 21, 2015

The staff at the Graben Hotel were friendly and helpful, very good English for myself and our friends. Rooms comfortable and clean with good bedding. Very close walk to many tourist sites, restaurants and shopping in the main boulevards. Supermarket just a couple of blocks away for your bottled water or soda to take on your long walks. Spring for... More 

Was this review helpful? Yes
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest! Thank you so much for your nice words regarding your recent stay at our Graben Hotel. We are very glad to hear that you felt at home with us. Please recommend our Hotel to your friends and family. We would be more than happy to have you with us soon again! Sunny greetings from Vienna, your family Kremslehner... More 

Questions? Get answers from hotel staff and past guests. Ask a question

90 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (78)
Viewed
Room/suite (15)
Viewed
Dining (9)
Viewed
Bathroom (6)
Viewed
Hotel & grounds (21)
Viewed
View from room (2)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Room/suite (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (10)
Check In Check Out
Show Prices
Hotels you might also like...

Staying in Inner City

Neighborhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay