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Graben Hotel

4.0 of 5 Dorotheergasse 3 | 1010 Wien, Vienna 1010, Austria
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Graben Hotel
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Graben Hotel
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381 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Valletta, Malta
Contributor
12 reviews 12 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

A 4 star hotel that could easily be a 3 star - but the location is definitely 4 star and we've stayed there on 2 separate visits so..... It's immaculately clean and the breakfasts are good. On the downside, it's small and the pillows are uncomfortable. However, all in all, a handy hotel, brilliantly situated in the heart of Vienna.... More 

Was this review helpful? Yes 1
Royal Tunbridge Wells, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a deluxe room which was spacious, with lovely high ceilings and chandelier light. Could not fault the friendly staff, and wonderful location in the heart of Vienna. Generous breakfast included in our rate was worth it. Twin beds were a bit creaky, and the separate toilet next to the bathroom did not have a basin. However I would definitely... More 

Was this review helpful? Yes 2
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear Guest, Thank you for your lovely feedback on TripAdvisor. We are happy to read that you enjoyed your stay at Graben Hotel and that you appreciated our services. Thank you for mentioning the wonderful location, the generous breakfast and the friendly staff  Looking forwards to your return visit. Best regards from Vienna Your family Kremslehner and the Graben... More 

Moscow, Russia
Top Contributor
50 reviews 50 reviews
17 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is one old charm hotel in the very heart of Vienna. I agree that the the rooms and bathrooms are on small side, but such hotels are keepers of special character and atmosphere inherent to each Europian capital, that is why I prefer them to concrete-glass faceless international chain hotels. Fancy staying at the hotel who's guest once was... More 

Was this review helpful? Yes 2
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear Guest, thank you for your really nice review after your stay at Graben Hotel. We are very happy to read we could exceed your expectations and that you had a lovely stay in in our house. We are proud of our old Viennese style with the modern amenities and we are glad, that the people like it. Looking forward... More 

Manchester, United Kingdom
Top Contributor
62 reviews 62 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Graben Hotel for a mid week brake in Vienna. On first impression the hotel does not look like a 4 star one. The reception area is small and unimpressive and the room was very basic but very clean and reasonable size.How ever the position is superb and if you are not after the "Old Vienna" atmosphere... More 

Was this review helpful? Yes 1
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest! Thank you for sharing your impressions of Vienna and our Graben Hotel on tripadvisor. We are very happy to hear that you enjoyed your stay with us and that you liked our breakfast choice and that you also visited our in-house Trattoria Santo Stefano. Please recommend us to your family and friends. We are looking forward to having... More 

Cincinnati, Ohio
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Graben is a very nice hotel and includes breakfast. The room was clean and quiet, but a bit small. We had to put the suitcase in front of the door as there was nowhere else to put it. The breakfast had a nice spread of deli meats, sweet and savory breads, assorted juices, fruit, eggs, and a hot meat. We... More 

Was this review helpful? Yes 1
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear Guest! Thank you for your nice comments on tripadvisor! We are glad that you chose our Graben Hotel for your recent visit to Vienna. Next time we will store your luggage for you - please just contact our front office team and they will be delighted to help you. We would be very happy to have you soon with... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed 2 nights at the graben as a suprise for my wife's birthday, very good central location. Room was small basic, very clean, warm and very very quiet (36) breakfast was included and was typical continental style, plenty to choose from, couple of warm bits, eggs, bacon, sausage rest was cheeses meats breads salad cakes plenty of tea and coffee.... More 

Was this review helpful? Yes 1
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear Guest! Thank you for staying at our Graben Hotel and for sharing your experiences with others! We are delighted to hear that you enjoyed your stay with us and would be very happy if you would recommend our Hotel to Family and friends. Greetings from Vienna, your Family Kremslehner on behalf of the Graben team More 

Rotterdam
Top Contributor
105 reviews 105 reviews
44 hotel reviews
49 helpful votes 49 helpful votes
1 of 5 stars Reviewed November 19, 2014

This hotel on itself was ok-ish. Nothing special but it was just tge location. The last day I checked out I asked I could leave my luggage there for the day. Later that day I found out they just put all suitcases in a hallway. Totally unattended; could have walked out with any suitcase there! Next to that the polish... More 

Was this review helpful? Yes 1
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear Guest, we are extremely sorry to hear about the incident on your departure day. Regarding your remark of luggage storage, our guests have the possibility to deposit their luggage at the hotel on departure day. The luggage is tagged with a number-coupon and the counterpart of the coupon will be handed out to the guests. To retrieve the luggage... More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 19, 2014

I got really lucky with this hotel. I happened to come across a great rate thru otel.com and booked it on a whim. The hotel could not have been better located. It was steps from the gorgeous St. Stephen's, walking distance to the Albertina and the Museum Quartier and very close to a Ubahn station that took me to Prater... More 

Was this review helpful? Yes 1
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear Guest, thank you very much for posting your nice review on TripAdvisor. With pleasure we read, that you enjoyed your stay at Graben Hotel and that we could exceed your expectations. Please recommend us also to your friend and family  Looking forward to your soon return visit, your Family Kremslehner on behalf of the Graben team More 

Lymington, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 7, 2014

Excellent hotel in perfect location in the city. All the staff were very courteous and friendly. Breakfast perfect to start the day. Adjoining Italian restaurant served very good value food with very friendly service. Rooms are very quiet and comfortable.

Was this review helpful? Yes 1
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear Peter! Thank you for choosing our Graben Hotel for your recent stay in Vienna. We are glad to hear that you enjoýed your stay with us and that our Restaurant met your expactations. We would be happy to have us with us soon again. Greetings from Vienna, your Family Kremslehner on behalf of the Graben Hotel team More 

Stavanger, Norway
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 4, 2014

I spent 2 nights in this hotel. First a bit about where it is. It is dead central and about 50 meters walk to the main shopping streets in Wienna. Room was clean and tidy. Not to big - not to small. One man on a mission do not need much space. Sleep and shower is all I need. I... More 

Was this review helpful? Yes
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest! Thank you for your kind comments about your recent stay at our Graben Hotel. We are glad to hear that your stay with us met your expectations. Thank you for booking directly with us and not via booking.com - you always get the best rates through our homepage. We are looking Forward to welcoming you soon again to... More 

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Additional Information about Graben Hotel

Address: Dorotheergasse 3 | 1010 Wien, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna > Innere Stadt
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Graben Hotel 4*
Number of rooms: 52
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Also Known As:
Graben Hotel Vienna
Hotel Style:
#69 Luxury Hotel in Vienna
#70 Family Hotel in Vienna
#80 Romantic Hotel in Vienna

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