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Graben Hotel

#92 of 366 Hotels in Vienna
Certificate of Excellence
Dorotheergasse 3 | 1010 Wien, Vienna 1010, Austria
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1 room 1 guest
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468 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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  • Chinese (Simplified) first
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    (468)
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    (114)
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Basel, Switzerland
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovey clean A/C room with good noise insulation. The staff were very friendly and excellent location for exploring Vienna - close to main attractions and lot of restaurants, bars and shops. The breakfast was good although would have liked a bit more choice.

Was this review helpful? Yes
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest! Thank you for leaving a comment after your recent stay at our Graben Hotel. We are glad to hear that you felt at home with us and we would be more than glad to have with us soon again! Greetings your family Kremslehner on behalf of the Graben team More 

Malta
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent 8 nights. Very clean rooms with free Wi-Fi. Good breakfast but lacked sweet pastries. Reception staff very helpful and friendly. Exceptional location few metres from The Graben (pedestrian shopping )and from the Cathedral. Close to U1/U3 lines. Good Italian restaurant. Will definitely return when re visiting Vienna.

Was this review helpful? Yes 3
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest, it was a great pleasure to read your review. Such nice and appreciative comments, that’s exactly what keeps us going. Looking forward to your next visit! Best regards from Vienna your family Kremslehner on behalf of the Graben team More 

lincs UK
Level Contributor
285 reviews
161 hotel reviews
common_n_hotel_reviews_1bd8 337 helpful votes
5 of 5 stars Reviewed 4 weeks ago

For the centre of a major city, this hotel was just what we wanted. Both bedroom & bathroom including shower were relatively small - but no problem. The bed was firm - but not hard - fine. Although we had no view the room was quiet including the air conditioning.- which is much appreciated. TV - one English language programme... More 

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FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest! Thank you for leaving your detailled comments about our Graben Hotel. We are glad to hear that you enjoyed your days with us. Regarding your problem with the A/C the last night, we do not know about any technicals problems. We want to excuse for the disturbance of your good night sleep. We hope to have you with... More 

Swieqi, Malta
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 22, 2015

Very comfortable room - reception very helpful - Got packed lunches for an early tour and they were ready for us at reception. Breakfast had a variety from scrambled eggs and sausages to many types of bread cheeses and hams, fruit and sweets. There is an Italian Trattoria with the hotel and food very very good

Was this review helpful? Yes 1
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear Guest, thank you so much for your feedback, we appreciate all your comments that will certainly encourage other TripAdvisor readers to stay with us. Thank you for mentioning our very friendly staff and the large breakfast offer. Looking forward to welcoming you soon again. Best regards from Vienna your family Kremslehner and team More 

Switzerland
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 21, 2015

Stayed there for a weekend to celebrate our 1st wedding anniversary and it was a true delight. We booked this hotel last minute since we noted the original hotel we had booked had no A/C and since the weekend the forecasting temps in the high 30s we knew we needed it. Staff were exceptionally attentive and very helpful, free wifi... More 

Was this review helpful? Yes 2
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear Guest, thank you do much for your very appreciating comments on TripAdvisor. We are happy to hear, that we could exceed your expectations and that you enjoyed your stay in our house during your 1st wedding anniversary. Congratulations!  Looking forward to welcoming you again, next time you visit Vienna. Best regards your family Kremslehner More 

Ramat Gan, Israel
Level Contributor
98 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed July 6, 2015

Hotel adjacent to the Central Graben pedestrian, 2-3 minutes walk from Stephen Church and the subway station. The hotel is quite small and looks like a boutique hotel. The public areas and rooms are clean. The hotel staff are very polite and the service is very good. The rooms are spacious and very comfortable beds. Very tasty breakfast that includes... More 

Was this review helpful? Yes 2
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear Eyal! Thank you for your nice feed back and for sharing your experiences at our Graben Hotel with other travellers. We are gald that ou enjoyed your days with us and we do hope to have you soon again with us. Sunny greetings from Vienna, your family Kremslehner and the Graben team More 

Montana
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 20, 2015

We stayed at the Graben Hotel June 12-15, 2015. The location was excellent. The staff was very friendly and helpful. The breakfast each morning was lovely. Lots of wonderful choices and nice staff. The rooms were small, but we expected that and had no issue with it. We found the beds to be comfortable and it was very quiet in... More 

Was this review helpful? Yes 3
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear flightfan! Thank you for your kind words regarding your recent stay at our Graben Hotel. We are delighted to hear that we could meet your expectations and hope that you will recommend our services to your family and friends. Best wishes from Vienna, your family Kremslehner on behalf of the Graben Hotel team More 

Jeddah
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 19, 2015

This hotel has an excellent position just around the corner from St. Stephen's Cathedral and right in the heart of the city The breakfast is OK and the rooms above average for this price of hotel in this part of the city The old lift is a treat as an engineer and the staff were really helpful The wifi was... More 

Was this review helpful? Yes
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest! Thank you for choosing our Graben Hotel for your recent business trip. We are deilghted to hear that you enjoyed your week in Vienna and we would be happy to have you with us soon again. Sunny greetings from Vienna, your family Kremslehner on behalf of the Graben Hotel team More 

Carlisle, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 13, 2015

A great stay at the Graben Hotel. All the staff were very friendly and helpful. The bedroom was kept spotless by the daily maid. The food at breakfast offered a very good selection and we had dinner one evening in the attached restaurant and the food was first class. However for the remainder of our stay we decided to dine... More 

Was this review helpful? Yes
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear David! Thank you very much for your kind words regarding your recent stay at our Graben Hotel. We are glad to hear that our team made you feel at home and we hope that you will recommend our services to your family and friends. Best wishes from Vienna, your family Kremslehner More 

Essex, UK
Level Contributor
139 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed June 8, 2015

Very convenient location, a few metres from St Stephan's Platz. Reception is a small area on the ground floor. An efficient, modern lift serves all floors and the public areas have plenty of interesting prints and pictures. Unfortunately, the rooms are much more austere with a single dull picture in our room (43). The decor is very, very plain with... More 

Was this review helpful? Yes
FamilieKremslehner, Inhaber at Graben Hotel, responded to this review

Dear guest! Thank you for chosing Graben Hotel for your recent stay in Vienna. We are glad to hear that you enjoyed aour central location, breakfast and free WIFI. We are sorry to hear that you did not like our furniture style - we try to decorate our rooms in a classical way - but it surely is difficult to... More 

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Staying in Inner City

Neighborhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
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