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All 369 Vienna hotels

Hotel am Konzerthaus

4.0 of 5 Hotel   |   Am Heumarkt 35-37 | 1030 Vienna, Vienna 1030, Austria
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92%
Ranked #43 of 369 hotels in Vienna
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
ThomSinclair Washington DC, District of Columbia
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1,493 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
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English first
Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed 4 nights. Great location. The room was fine. Breakfast was cramped and crowded. We had to wait for a table one morning. Overall a fine experience, but I'd stay at another place if we get back to Vienna.

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London, United Kingdom
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed yesterday NEW

Been there for two days... Please don't get fool!!!absolutely unprofessional staff and unpolite.Receptionists utterly unprofessional and rude.they think to be very clever...Average room for a 4 star accommodation and really dirty.Very tired room old furniture and pricy breakfast.Absolutely not raccomended.

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Contributor
16 reviews 16 reviews
8 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Very accessable hotel with its own garage. Rooms are cousy with everything you need and more (was given a free upgraded due to my Accorhotels Gold status). You can prepare and enjoy your free Nespresso from the bed! Breakfast was a little bit crowded, but bearable. Would use it again, when in Vienna!

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Munich, Germany
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

Upon arrival we were surprised to find that the hotel's car park was 21 Euros per night. After our stay we double checked on both the hotel website and the booking website to see if it was an oversight on our part and there is no mention of a charge; it just states that there is a secure indoor car... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Second time here , this time room had spiders on the wall and an any in the bed. Spiders also did bite !Don't recommend this hotel any more and not staying here again! On complaining they seemed to not bother about the situation! What happened to being courteous ?

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WienMag, Guest Relations Manager at Hotel am Konzerthaus, responded to this review

Dear Guest, First of all I would like to thank you for taking the time for sharing your experiences with us. I personally apologize for the cleanliness issues you encountered in the room. Your comments are being forwarded to the department managers for their care and attention to prevent these incidents from recurring. These are not taken lightly and help... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Stayed at the hotel for 2 nights this summer whilst visiting Vienna. The loca to on of the hotel is just perfect, 10 mins walk to the main tourist area in a quiet neighbourhood. The rooms were spacious by European standards and the front desk very helpful.

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WienMag, Guest Relations Manager at Hotel am Konzerthaus, responded to this review

Dear Guest, Thank you very much for leaving your feedback in TripAdvisor. We truly appreciate your Feedback in order to continuously improve our service and standards. The entire team of MGallery Hotel Am Konzerthaus is very glad to know that you enjoyed your stay with us. It is a pleasure to read that we met your expectations in regards to... More

Minneapolis
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Its not surprising that the hotel was clean and beautiful. This is Vienna!. The service was really good and they had a very good breakfast. The staff was very friendly and helpful. We arrived at dinner time and didn't really know where to go. The receptionist directed us to a very good restaurant that as she said "is not your... More

Was this review helpful? Yes 1
WienMag, Guest Relations Manager at Hotel am Konzerthaus, responded to this review

Dear Guest, I was delighted to read that you enjoyed your stay and I thank you for your kind words about our hotel and the attentive service you experienced from our staff. It will give me a great pleasure to communicate your positive remarks to all the team members and I am sure your praise will motivate them even further.... More

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Additional Information about Hotel am Konzerthaus

Address: Am Heumarkt 35-37 | 1030 Vienna, Vienna 1030, Austria
Phone Number:
Location: Austria > Vienna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel am Konzerthaus 4*
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Also Known As:
Am Konzerthaus Hotel
Sofitel Vienna
Vienna Sofitel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style
#29 Romantic Hotel in Vienna #31 Family Hotel in Vienna #33 Luxury Hotel in Vienna #33 Business Hotel in Vienna
Hotel Class
Official Description (provided by the hotel)
The Hotel am Konzerthaus Vienna by MGallery is located in the enchanting center of Vienna. Take in the legacy of the Art Nouveau era and discover famous sights in the vicinity, such as the Ringstrasse, the State Opera House, the Belvedere that holds "TheKiss" by Gustav Klimt, Vienna city park and the Vienna Secession. The hotel combines comfortable surroundings with a unique Art Nouveau character. Relax in a Superior or Deluxe room. ... more   less 
Number of rooms
211

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