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All 370 Vienna hotels

Hotel am Konzerthaus

4.0 of 5 Hotel   |   Am Heumarkt 35-37 | 1030 Vienna, Vienna 1030, Austria
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92%
Ranked #42 of 370 hotels in Vienna
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
ultrapar Minneapolis
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1,504 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
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Minneapolis
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Its not surprising that the hotel was clean and beautiful. This is Vienna!. The service was really good and they had a very good breakfast. The staff was very friendly and helpful. We arrived at dinner time and didn't really know where to go. The receptionist directed us to a very good restaurant that as she said "is not your... More

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Portland, Oregon
2 reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel service is subpar. Perhaps management needs to hold higher standards. Customer service should not come with an attitude.The hotel itself is not so special in comparison to others in the surrounding area. The services offered are not clearly laid out for guests. Attempting to access these services is challening (room service etc.) Wifi is not 'high speed'. Overall,... More

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1 review
2 of 5 stars Reviewed 1 week ago NEW

It has a possibilty to be a good hotel but obviously spoiled by poor mangement. Rooms are decent 3 star but many times dirty with bottle caps etc. found on the floor. This is no wonder since I stayed in my room while cleaning staff visited and that was mostly just to say hello. Restaurant for brekkie packed full and... More

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WienMag, Guest Relations Manager at Hotel am Konzerthaus, responded to this review

Dear Guest, We hope you had a safe journey back home. We appreciate that you took the time to leave your feedback on TripAdvisor as your comments are valuable to us in order to continuously improve our service and standards. We would like to express our sincerest apologies for the inconveniences your experienced during your stay and with our service.... More

Zurich
Top Contributor
59 reviews 59 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is well located and connected to public transport. Stadt Park is a 5 minute walk and the tram 71 stops outside. It is within walking distance (10 minutes) to Stephans dome and hotel Sacher for the famous cake. The rooms are well appointed and nice fittings. Very comfortable bed and service is good. The staff are polite and... More

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WienMag, guest relations agent at Hotel am Konzerthaus, responded to this review

Dear Guest, Thank you very much for this wonderful review- It is always a pleasure to become positive feedback- I will forward your comments to our team, as they are a source of motivation for all of us.I wish you a pleasant summer and hope to welcome you again in a next future- Best regards, Stéphanie Schuhmann and the team... More

Reggio Calabria, Italy
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

It was my 3rd stay at this hotel. Perhaps the second one was the best. First of all I must give a big acknowledgment for Ms. Daniela Erblich from reservation department. She answered very fast and in a very polite and professional way. Cordialy but not to familiry. Unfortunentaly most of her collegues are not on this level. Already the... More

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WienMag, Guest Relations Manager at Hotel am Konzerthaus, responded to this review

Dear Guest, we hope you had a safe journey back home. We appreciate and we would like to say Thank You that you took the time to leave your feedback and your impressions about our hotel on TripAdvisior, as your comments are valuable to us in order to continuously improve our service and standards. Please allow me to express my... More

Czech Republic
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I was looking for a hotel for one night during a business trip and this hotel completely met my expectations. Mostly I sleep in a design hotel, which is not the case, but the service is excellent. My room 234 was quiet and spacious, with large bathroom and free internet access. Breakfast is great, plenty of everything, from fresh fruit... More

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WienMag, Guest Relations Manager at Hotel am Konzerthaus, responded to this review

Dear Guest, We hope you enjoyed your recent stay at MGallery Hotel Am Konzerthaus Vienna and had a safe journey back home. Thank you very much for leaving your feedback and your impressions on TripAdvisor. We truly appreciate your feedback in order to continuously improve our services and standards. The entire team of our hotel is very glad to know... More

New York City, New York
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Slightly off the main part of the city but it was still a great option for us. We walk everywhere and so it was nice to come back to a quiet neighborhood at the end of the day. Clean room and it had a giant Klimt mural. I would stay here again if I ever return to Vienna.

Was this review helpful? Yes
WienMag, Guest Relations Manager at Hotel am Konzerthaus, responded to this review

Dear Guest, thank you very much for your feedback which shows us that we are on the right way. Such feedbacks are very important for improving our services and for keeping them at this standard. We hope that we will have the pleasure of welcoming you soon again at MGallery Hotel Am Konzerthaus. Warm regards, Michael Filnhals&the team of Hotel... More

manassas, va
Top Contributor
67 reviews 67 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel last summer in July. I arrived early and the room was not ready (understandable at 8am) but, was advised to go eat breakfast and they would see what could be done. When I returned from breakfast, they had a room ready! The decor of the hotel is based on the work of Gustav Kllimt. In... More

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WienMag, Guest relations agent at Hotel am Konzerthaus, responded to this review

Dear Guest! Thank you very much for choosing to stay at MGallery Hotel Am Konzerthaus Vienna and for taking the time to post this wonderful review. We are truly glad to have exceeded your expectations. We do have 2 concierge but sometimes they are busy at the reception desk so that you can't really recognize them. But i m delighted... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here with my daughter in June on an eastern European trip and cannot say enough good things about this hotel. The city was hot and we had just come from an equally hot Prague where the AC in the room was not adequate. The konzerthaus room was cool, comfortable, and had a beautiful Klimt mural behind the beds. The... More

Was this review helpful? Yes
WienMag, Guest relations agent at Hotel am Konzerthaus, responded to this review

Dear Guest, Thank you very much for this wonderful review. My team and i are now waiting to welcome you again and to make your stay as pleasant as the previous one.All the best for you! Warm regards, Stéphanie Schuhmann and the entire team More

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Additional Information about Hotel am Konzerthaus

Address: Am Heumarkt 35-37 | 1030 Vienna, Vienna 1030, Austria
Phone Number:
Location: Austria > Vienna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel am Konzerthaus 4*
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Also Known As:
Am Konzerthaus Hotel
Sofitel Vienna
Vienna Sofitel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style
#29 Business Hotel in Vienna #29 Family Hotel in Vienna #30 Romantic Hotel in Vienna #32 Luxury Hotel in Vienna
Hotel Class
Official Description (provided by the hotel)
The Hotel am Konzerthaus Vienna by MGallery is located in the enchanting center of Vienna. Take in the legacy of the Art Nouveau era and discover famous sights in the vicinity, such as the Ringstrasse, the State Opera House, the Belvedere that holds "TheKiss" by Gustav Klimt, Vienna city park and the Vienna Secession. The hotel combines comfortable surroundings with a unique Art Nouveau character. Relax in a Superior or Deluxe room. ... more   less 
Number of rooms
211

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