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Hotel Am Konzerthaus - MGallery Collection

#57 of 365 Hotels in Vienna
Certificate of Excellence
4.0 of 5
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Am Heumarkt 35-37, Vienna 1030, Austria
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Hotel Am Konzerthaus - MGallery Collection
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Ranked #57 of 365 Hotels in Vienna
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
lex999u Germany
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1,890 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
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Bucharest, Romania
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Perfectly located, just outside the Opera Inner Ring, you can easily reach all the major concert halls in a few minutes by foot as well as being in the Golden Quartier in no more than 15 minutes walking. Unlike most of the international hotel networks, this one has a touch of Viennese personality, with golden Klimt decorations in the rooms... More 

Was this review helpful? Yes
MgalleryHAK, Leiter Gästebetreuung at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Alexandru, I hope you had a nice trip back home! I want to thank you very much for taking the time to post this wonderful review in Tripadvisor. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure... More 

1 review
1 of 5 stars Reviewed 5 days ago NEW

i was here for business trip. Night was ok ..but i was shocked when i saw a long queue for the breakfast. i was waiting for 1 hour to have a breakfast. the worst thing is you have to wait even for a coffee for 1 hour which is very bad experience for me. at least i will not recommend... More 

Was this review helpful? Yes
MgalleryHAK, Guest Experience Supervisor at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Jai, Thank you for taking the time to tell us about your experience at the Hotel Am Konzerthaus - Mgallery Collection. I am really sorry about the experience you had during the breakfast; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very... More 

Salt Lake City, Utah
Level Contributor
42 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Vienna was our last stop in an European vacation where we visited many places and many hotels. The Konzerthaus was perhaps the nicest hotel we stayed at during this trip. First, the location is fantastic - close to the airport train stop, close to the Ring Strasse, not to mention right around the corner from Karl's Platz and Stadt Park.... More 

Was this review helpful? Yes
MgalleryHAK, guest experience at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Guest, Thank you very much for choosing to stay at. Hotel Am Konzerthaus from the MGallery collection and for taking the time to post this wonderful review. We are truly glad to have exceeded your expectations, as it is our aim to make each of our guests feel welcome, and feel good. My team and I hope to have... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago NEW

I was delighted to stay in this hotel for three nights. The rooms are spacious and clean. The bathrooms are big as well with adequate lighting making showering easy. The breakfast was nice, a variety of foods. The wifi (the most important thing) was choppy and laggy at moments. The location is not convenient as the nearest metro stations are... More 

Was this review helpful? Yes 1
MgalleryHAK, Guest experience at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Guest, Thank you very much for having taken the time to write a review on TripAdVisor. It was a real great pleasure to welcome you at MGallery Hotel Am Konzerthaus and we hope that you enjoyed a relaxing stay with us. I am delighted to read that you appreciated a lot our accommodations as well as our breakfast during... More 

Woking, United Kingdom
Level Contributor
172 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Very happy with this hotel in general from check-in to check-out experience with the only exception the outdated bathroom in the room. Front of house staff is very helpful, welcoming and efficient as I requested extra items to be delivered into the room it was done when we came back after an hour away from the hotel. Breakfast is good... More 

Was this review helpful? Yes
MgalleryHAK, Guest Experience Supervisor at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear guest! Thank you so much for your recent stay at our MGallery hotel am Konzerthaus and for the great feedback on tripadvisor.com - much appreciated! I am pleased to read that you enjoyed so much the stay at our house and that you loved our guest service, as well as the hotel location! I am so sad to read... More 

Eye, United Kingdom
Level Contributor
392 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
5 of 5 stars Reviewed 1 week ago

We checked in and were welcomed and I was handed a form and asked to check the details. Name, good, everything else was wrong - I have a namesake in Australia. It was our third visit, so expected that their computer would know us. It did, but my wife had booked on the previous two occasions. The reception staff handled... More 

Was this review helpful? Yes 1
MgalleryHAK, Guest Experience Supervisor at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear John! Thank you for choosing to stay once again in our MGallery collection hotel am Konzerthaus and for giving us a beautiful feedback through Tripadvisor. It is great to hear that a little error did not make you emigrate and that you ended smiling during your check in. I am delighted to hear that you enjoyed again your stay... More 

Leicestershire
Level Contributor
85 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has everything that you need for a stay in Vienna - with first class service thrown in! The hotel is very close to the Stadtpark underground station (U4 green line), and because of the efficient and totally integrated public transport system in Vienna, the hotel is very easy to access. Rooms are spacious and contain minibar, safe and... More 

Was this review helpful? Yes
MgalleryHAK, Guest Experience Supervisor at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Guest! We appreciate very much your feedback on TripAdvisor, thank you so much for the great amount of time you spend writing such a complete review. We are very glad that we were able to fulfill your expectations and you could take advantage of our central location which is indeed very close to the old town. I am pleased... More 

Stockholm, Sweden
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms were spacious and the staff friendly and service minded. The rooms were equipped with all appliances you could need, including mini bar. The breakfast was ok, but nothing out of the ordinary. The smoking lounge/bar on the ground floor had a great atmosphere. The location of the hotel was decent, but the neighborhood was a bit boring. You... More 

Was this review helpful? Yes
MgalleryHAK, Guest experience at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Guest, Thank you very much for having taken the time to post your remarks on TripAdvisor, following your recent stay at the Hotel Am Konzerthaus, from the MGallery Collection. It was a pleasure to read that you were overall satisfied with our hotel Your enthusiasm for our staff is very much appreciated and will be a great source of... More 

Kaiserslautern, Germany
Level Contributor
157 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 1 week ago

First time staying at an MGallery Hotel and I will be looking for them in all cities from here on in. Fantastic location, close to city center and Public transportation. Less than 10 min walk to Stefans Platz. We used public transport a lot so it was great having Karlsplatz Tram and U Bahn stop just down the road. Very... More 

Was this review helpful? Yes
MgalleryHAK, Guest Experience Supervisor at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Christina, Warmest greetings from MGallery hotel am Konzerthaus and thank you so much for the amazing feedback which you forwarded us on tripadvisor.com - much appreciated! Your kind words make me very proud and I am delighted to read that we could live up to your expectations in all areas and make your stay memorable one! It is a... More 

Hotel Review Summarization

What travelers say

  • Very good(20)
  • City center(10)
  • Great location(7)
  • Friendly and helpful(7)
  • Metro station(6)
  • Reception staff(6)
  • Breakfast buffet(5)
  • Free internet(5)
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