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Hotel Am Konzerthaus - MGallery Collection

#54 of 366 Hotels in Vienna
Certificate of Excellence
4.0 of 5
Hotel website
Am Heumarkt 35-37, Vienna 1030, Austria
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1 room 1 guest
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Hotel Am Konzerthaus - MGallery Collection
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1,938 Reviews from our TripAdvisor Community

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Traveler rating
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270
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1938)
  • Mar-May only
    (398)
  • Jun-Aug only
    (624)
  • Sep-Nov only
    (439)
  • Dec-Feb only
    (477)
All months
San Francisco, California
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

It was one of the good hotels that fit our price-point. The room was pleasant with a good king bed, windows with a view of in-house garden/tree and a nice Klimt painting on its wall. Breakfast was typical continental but had wide variety like breads, desserts, fruits, yoghurt, cheeses, juices, tea/coffee/hot chocolate too!! Wifi was free and fast. The hotel... More 

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Bern, Switzerland
Level Contributor
133 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 272 helpful votes
1 of 5 stars Reviewed yesterday NEW

This hotel is a clear example for failures on many levels: management, staff, process and personal. Beware. It is a joint for group tours (bus), so it is mass-oriented. It is like an old youth hostel, dirty and falling apart. I arrived late, the rooms assigned to me was not entirely clean. The bed was made, but the wardrobe was... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a great stay at this hotel. It had a great location (can walk everywhere or easily access the metro), comfortable bed, good breakfast, and an especially friendly, polite and helpful front desk staff! They greeted you warmly the day you arrived and every morning when you left the hotel. We had a list of recommendations of things to... More 

Was this review helpful? Yes 1
MgalleryHAK, Guest Experience Supervisor at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear guest! Thank you for choosing our MGallery hotel am Konzerthaus during your stay in our beautiful city. It is a great pleasure to read that you enjoyed your days with us so much and that you were able to visit the most important attractions just walking. We are very glad that we were able to fulfill your expectations in... More 

Mumbai
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed with my family in the Ist week of July 2015. We stayed for 2 nights. It is a very nice hotel with decent rooms which are well furnished. The place is centrally located and easily accessable by train buses. The hotel staff were excellent. They were very helpful, polite and always wore a welcoming face. They provided lot... More 

Was this review helpful? Yes 1
MgalleryHAK, Leiter Gästebetreuung at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Rashanti, We very much appreciate your comments regarding your stay at the Hotel Am Konzerthaus - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Boston, Massachusetts
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a boutique, modern hotel, read... your room will be small. The rooms have two twin beds, which is a bit odd for Americans used to queens or kings. Bathroom is small but nice, with a deep tub. Wifi was not great as far as I remember. The breakfast is decent, but the servers are not attentive to... More 

Was this review helpful? Yes 1
MgalleryHAK, Leiter Gästebetreuung at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Evaworld, Thank you for taking the time to tell us about your experience at the Hotel Am Konzerthaus - MGallery Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

County Down, United Kingdom
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel last week for three nights, the hotel was wonderful, staff great and the location was perfect. You enter the hotel to a stylish foyer and a friendly greeting, while checking we were given some recommendations for restaurants near by and some other information that came in handy. A great introduction to Vienna. The rooms were... More 

Was this review helpful? Yes 1
MgalleryHAK, Guest Experience Supervisor at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear guest! Warmest greetings from MGallery hotel am Konzerthaus and thank you so much for the amazing feedback which you forwarded us on tripadvisor.com - much appreciated! Your kind words make me very proud, it is the best way to get motivated day by day and keep improving our service day by day reading reviews like yours. It is also... More 

Williamsburg, Virginia
Level Contributor
197 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
4 of 5 stars Reviewed 1 week ago

We were booked at the MGallery am Konzerthaus though our tour group for our Budapest, Vienna and Prague vacation. This property is a trendy type of boutique hotel that is in a great location just a 5 minute walk to the city centre. When we arrived from the train station we were greeted by a very friendly front desk staff... More 

Was this review helpful? Yes 1
MgalleryHAK, Leiter Gästebetreuung at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Pete, thank you for choosing MGallery Hotel Am Konzerthaus and for taking the time to post your review on Tripadvisor.com. I am delighted that you enjoyed the central location as well as the big buffet breakfast from our hotel. Nevertheless, please let me apologize for the troubles you had with the Wifi. We already found a solution for this... More 

Melbourne, Australia
Level Contributor
70 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

On arrival we were very pleasantly surprised to be given an upgrade to a beautiful, large and quiet corner room. This may have been something to do with our recent joining of the Accor Club program. I'm not sure and didn't ask. The room was huge, clean, comfortable, quiet and had very good, free, in room WiFi. Breakfast was included... More 

Was this review helpful? Yes 1
MgalleryHAK, Leiter Gästebetreuung at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Steve, Many thanks for the detailed review of your recent stay with us. I am pleased to read that you enjoyed your stay and appreciated our guest service and our friendly front office team members. I hope that we will have the opportunity to welcome you back again soon. Be assured that we will strive even harder to provide... More 

Oceanside, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great location, comfortable bed, good breakfast with late hours and great help at the front desk for places to go!! Staff was friendly and extremely helpful with all of our adventures, from a concert to taking the metro out to the pools. Easy to walk to all the sites and public transportation.

Was this review helpful? Yes 1
MgalleryHAK, Leiter Gästebetreuung at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Sofia, Thank you very much for choosing to stay at M Gallery Hotel Am KOnzerthaus Vienna and for taking the time to post this wonderful review. We are truly glad to have exceeded your expectations. It is our aim to make each of our guests feel as comfortable as possible. Our entire team and I are looking forward to... More 

Melbourne, Australia
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for three nights in July. Everything about the hotel was very good. The location being the main advantage, close to the Ringstrasse, cafes, restaurants and entertainment. We were able to check in early which was appreciated.

Was this review helpful? Yes 1
MgalleryHAK, Leiter Gästebetreuung at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Jack, Thank you very much for having taken the time to write a review about your recent stay on TripAdvisor. We are very delighted that we could fulfill your expectations and you appreciated our top location in town. Whenever you have the possibility to return to Vienna we would love to be your first choice. Best regards Johannes Rudrof... More 

Hotel Review Summarization

What travelers say

  • Very good(20)
  • City center(10)
  • Great location(7)
  • Friendly and helpful(7)
  • Metro station(6)
  • Reception staff(6)
  • Breakfast buffet(5)
  • Free internet(5)
Questions? Get answers from hotel staff and past guests. Ask a question

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