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Hotel Am Konzerthaus - MGallery Collection

#61 of 365 Hotels in Vienna
Certificate of Excellence
4.0 of 5
Hotel website
Am Heumarkt 35-37, Vienna 1030, Austria
Hotel Am Konzerthaus - MGallery Collection
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Ranked #61 of 365 Hotels in Vienna
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
gerard1261 Leuven, Belgium
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1,839 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leuven, Belgium
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a very nice 4 star hotel from the Accord Group. Excellent location just outside the city center but near enough to walk or take public transport. Rooms are large enough and well equipped. I stayed in a superior room. Breakfast is excellent with plenty of choice but can be busy at peak hours. Press available. The restaurant, inside... More 

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York, Pennsylvania
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel was charming. It had a lovely sidewalk café where one could have a morning cup of coffee or a glass of wine after a busy day. The rooms were clean and the staff was so friendly. Great location to the ring around Vienna; just a few blocks to walk. I would definitely go back and stay. Oh, and... More 

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Miami Lakes
Level Contributor
100 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Am Konzerthaus is ideally situated very near all the major attractions in Vienna. I chose to walk to these attractions except for Schonbrunn Palace, which is very easy to get to via the U Bahn line 4. The hotel is clean and well managed, and the staff is extremely friendly. The front desk staff went so far as to... More 

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Austin, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We spent four night at this hotel in June 2015 during a trip through Europe. While the price was reasonable and the rooms were very clean, I found the hotel overall to be lacking. The breakfast area is pure chaos. It's crowded and very small. It was a frustrating way to start the day having to push and shove to... More 

Was this review helpful? Yes 1
MgalleryHAK, Guest Experience Agent at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Guest, Thank you very much for choosing Hotel Am Konzerthaus from the MGallery collection, for your recent stay in Vienna. We greatly appreciate you sharing your opinion and experience with other travelers on TripAdvisor. Your honest comments are very well received and help us to measure our quality and service on a daily basis. We are very pleased to... More 

Suffolk
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first trip to Vienna, and we booked this hotel through Expedia, flying with Austrian Airlines from Heathrow. We were not sure what to expect, this being our first time in Vienna, but we weren't disappointed. The Hotel Am Konzerthaus was fantastic and met all of our expectations. We were very pleased that we booked into this hotel,... More 

Was this review helpful? Yes 1
MgalleryHAK, Guest Experience Supervisor at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Mr Smith, We cannot thank you enough for taking a great amount of your time in writing such an amazing review of your stay in our MGallery collection hotel am Konzerthaus. You are helping us and probably also other future guests a lot with your feedback through Tripadvisor! At MGallery, we strive to offer a superior service experience for... More 

Los Angeles, California
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here only one night but the rooms are an excellent price for a four star! Location is about 15 minutes walking in comparison to other hotels but I wouldn't mind staying here again. Not very close to the metro. Service was excellent and staff were very friendly. Would definitely recommend it if you are staying for a couple days.

Was this review helpful? Yes 1
MgalleryHAK, Guest Experience at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Guest, Thank you very much for having taken the time to write a review on TripAdVisor.It was a real great pleasure to welcome you at MGallery Hotel Am Konzerthaus Vienna . Thank you very much for pointing out our services during your stay at our hotel as well as the efficiency and the kindness of our team.We are certain... More 

Ontario, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here in early June with a Trafalgar tour. Our room, although small, was very quiet. It faced out to a dark courtyard...not much of a view. The beds were comfortable. The breakfast contained a good variety, but staff seemed a bit overwhelmed at times. The breakfast area could be congested at peak times. The hotel was within walking... More 

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MgalleryHAK, Guest Experience at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Guest, We would like to thank you for choosing to stay at MGallery Hotel Am Konzerthaus Vienna, and for taking the time to share your comments on Trip Advisor. We are delighted that your overall impressions were very positive and that you appreciated especially the central location of our hotel.. However, we are sorry to hear about your experience... More 

Iasi, Romania
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

On arrival, we asked the guy at the frontdesk for a room with a view and he agreed. Surprisingly we got a room with a view looking directely in the inner yard at 5 meters from an old damaged wall. (We would have appreciated some honesty ). Fair ( average ) amenities, good breakfast, WiFi and AC.Limited choice for roomservice... More 

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MgalleryHAK, Guest Experience Supervisor at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Icmir, Thank you for taking the time to tell us about your experience at the Hotel Am Konzerthaus - Mgallery Collection. I am sorry about the problem you experienced during the check in; please allow me to express my sincerest apologies in name of my colleague from the reception because of the misunderstanding with your guestroom preferences. At MGallery,... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

What can i say about a place which which is inside a Concert House and is close to a subway station? The employees were amazing, polite and could indicate the best places in the city to go. The bedroom was incridibly comfortable. I totally recommend it.

Was this review helpful? Yes 1
MgalleryHAK, Guest Experience at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Guest, Thank you very much for this wonderful feedback. I will forward it to all of us, as it is a great source of motivation! It was a pleasure to host you and we hope you will be our guest once again in a near future. In the meantime, all the best for you! Best regards, Stephanie Schuhmann Guest... More 

Anna Maria Island, Florida
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Except breakfast. We found out after the first day that it was 20 Euros per person. Didn't eat nearly enough that day. But we DID discover that chowing down on the many, many delectables offered allowed us to have a lighter lunch and dinner, so maybe that's a good value anyway. Our room was 233, overlooking a service yard, and... More 

Was this review helpful? Yes 1
MgalleryHAK, Guest Experience Supervisor at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear John, Thank you for taking your time and write us so an extensive feedback through Tripadvisor, and sharing your experience in our MGallery hotel Am Konzerthaus with so many other guests. I am so glad to read that you could take advantage from our location which is really central and gives the possibility, as you wrote in your review,... More 

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