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Hotel Am Konzerthaus - MGallery Collection

4.0 of 5 Am Heumarkt 35-37, Vienna 1030, Austria
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Hotel Am Konzerthaus - MGallery Collection
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Hotel Am Konzerthaus - MGallery Collection
Hotel Am Konzerthaus - MGallery Collection
Hotel Am Konzerthaus - MGallery Collection
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1,732 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
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Watford
Contributor
11 reviews 11 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Hotel is very comfortable and well situated for exploring Vienna, especially if you're attending events at the Konzerthaus, Musikverein or the Staatsoper all of which are just a short walk away. The desk staff were extremely helpful and the concierge invaluable in helping to sort out dinner reservations. There are also some fine typically Viennese cafes nearby which offer... More 

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Perth, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is fairly standard, clean and spacious yet it lacks the true Mgallery feel. The staff at the counter were welcoming when we arrived and the room was standard in its appearance. Breakfast was hit and miss, with some attentive waitstaff, and others who didn't want to be there. On the day we arrived, we were keen to have... More 

Was this review helpful? Yes 1
MgalleryHAK, guest relations at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Guest, We hope you had a safe journey back home. We appreciate and we would like to say "Thank You" that you took the time to leave your feedback and your impressions about our hotel on TripAdvisior,, as your comments are valuable to us in order to continuously improve our service and standards. Please allow me to express my... More 

Prague
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is an excellent hotel but it happened that our visit co-incided with a major concert event nearby. The hotel was thus very busy. At these prices I do not appreciate the long wait for breakfast and the fight for a table. That said, and knowing which room to book next time, we would book this hotel for our next... More 

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MgalleryHAK, Guest relations at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Guest, Thank you for taking the time to review the Hotel am Konzerthaus Vienna. First of all I would like to apologize for the negative experience you had with us at breakfast time.. I can assure you that this is not the service quality we strive to provide our guests. I am deeply sorry about it. I m glad... More 

Paris, France
Contributor
15 reviews 15 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

All in all this is a pretty good and nice hotel. Beds are comfy and ambiance is nice! Although the furniture and arm chairs are "art-nouveau" but they are not at all comfy. But the hotel is pretty old and it needs a renovation! Carpets are a bit dirty and the bathroom needs a new tiling. The staff were not... More 

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MgalleryHAK, guest relations at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Guest, Thank you for choosing MGallery Hotel Am Konzerthaus for your recent stay in Vienna. Please let me offer you our most sincere apologies for the inconvenience you encountered. We are very concerned to learn of the difficulties you had while a guest at our hotel. Our goal is to deliver high-quality hospitality to every guest on every stay;... More 

London, United Kingdom
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a fantastic time here, and would certainly recommend this hotel. The room was lovely (we had a top floor room with lots of light), the location was great and the staff were very helpful (probably the nicest reception staff I have ever come across!). However, I think there are improvements that could be made. Two main things. 1-... More 

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MgalleryHAK, Guest relations at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Guest, Thank you very much for choosing MGallery Hotel Am Konzerthaus for your recent stay in Vienna. We greatly appreciate you sharing your opinion and experience with other travellers on TripAdvisor. Your honest comments are very well received and help us to measure our quality and service on a daily basis.We are very pleased to read your comments about... More 

Gothenburg
Contributor
11 reviews 11 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 4 nights at Am Konzerthaus and everything on this hotel was good. The room, the service and the breakfast. Near to the city-center and restaurants and metro. If we comes back to Vienna again we`ll stay at Am Konzerthaus again. Gothenburg Jan 2015

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MgalleryHAK, Guest relations at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Guest, Thank you for taking the time to provide positive feedback about The Hotel am Konzerthaus Vienna by MGallery. Your comments have been forwarded to the Hotel General Manager directly so that he is informed and can pass your kind words onto her team. We are certain that the team at The Hotel am Konzerthaus Vienna by MGallery will... More 

Auckland, New Zealand
Top Contributor
104 reviews 104 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

Actually visited this hotel during our trip to Vienna in September 2013 but only got a chance to review this now (had details saved on TA's city guide app but did not finalise review). We stayed 4 nights in this hotel during our big 3 months trip around Europe and this is one of the best hotel we have stayed... More 

Was this review helpful? Yes 1
MgalleryHAK, Guest relations at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Guest, Greetings from MGallery Hotel Am Konzerthaus Vienna and thank you for sharing your experience of our hotel on TripAdvisor. We truly appreciate you taking the time to write about your stayith us It was a pleasure having you as our guest and your comments are very important to us. I do hope that future travels will bring you... More 

Jacksonville, Florida, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent 2 nights here and was impressed with the helpfulness of the front desk. The breakfast buffet was bountiful and good and staff was very personable. The location made it a moderate walk to the pedestrian shopping district. My single room was very comfortable with lots of electrical outlets!

Was this review helpful? Yes
MgalleryHAK, Guest relations at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Guest, Thank you very much for choosing to stay at MGallery Hotel Am Konzerthaus Vienna and for taking the time to post this wonderful review. We are truly glad to have exceeded your expectations, as it is our aim to make each of our guests feel at home our entire team and I look forward to welcoming you back... More 

London
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A nice smart hotel, in a very convenient position just off the Lothringerstrasse. It is a very short walk to the Musikverein and not far from the Belvedere Palace (home of Klimt's The Kiss). St. Stephen's Cathedral is only 15 minutes walk away and the most obvious route there, takes you past the Opera House, Hotel Sacher and down the... More 

Was this review helpful? Yes
MgalleryHAK, guest relations at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Guest, Thank you very much for choosing MGallery Hotel Am Konzerthaus for beginning this new year and by the way, all the best for you and your family! . We greatly appreciate you sharing your opinion and experience with other travellers on TripAdvisor.Your honest comments are very well received and help us to measure our quality and service on... More 

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Additional Information about Hotel Am Konzerthaus - MGallery Collection

Address: Am Heumarkt 35-37, Vienna 1030, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Am Konzerthaus - MGallery Collection 4*
Number of rooms: 211
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Also Known As:
Am Konzerthaus Hotel
Sofitel Vienna
Vienna Sofitel
Hotel Style:
#26 Family Hotel in Vienna
#39 Business Hotel in Vienna
#42 Romantic Hotel in Vienna
#43 Luxury Hotel in Vienna

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