We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 368 Vienna hotels

Hotel Am Konzerthaus - MGallery Collection

4.0 of 5 Hotel   |   Am Heumarkt 35-37, Vienna 1030, Austria
Hotel website
Hotel amenities
Special Offer
Package Deal
Hotel Am Konzerthaus - MGallery Collection
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save Saved
You added Hotel Am Konzerthaus - MGallery Collection to your Saves list
91%
Ranked #53 of 368 Hotels in Vienna
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
chicago90Phoenix phoenix
Write a Review

1,582 reviews from our community

Traveler rating
    805
    629
    111
    28
    9
See reviews for
218
816
145
243
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1582)
  • Mar-May only
    (334)
  • Jun-Aug only
    (508)
  • Sep-Nov only
    (367)
  • Dec-Feb only
    (373)
All months
phoenix
Top Contributor
175 reviews 175 reviews
38 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice room showcasing Klimt on its bedroom headboards. Breakfast was upscale and this is definitely a business hotel that takes on tour groups. Within close walking distance to Belvedere palace, stadpark, a couple of nice supermarkets and the ring. I would recommend staying here. Hotel staff was friendly and helpful.

Was this review helpful? Yes
Boca Raton, Florida
Contributor
14 reviews 14 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

The Hotel am Konzert is a good balance of economy and convenience. It is only a real 8 minute from the beginning of the Innere Stadt, 12 minutes to the pedestrian area. The rooms are simple, but clean and reasonably priced in a very expensive city. But in particular we like the neighborhood: the beautiful Konzert Hall, Parliment building, giant... More

Was this review helpful? Yes
Michael_Filnhals, guest relations agent at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Guest, we would like to thank you for choosing to stay at MGallery Hotel Am Konzerthaus Vienna and we truly apreciate your comments on TRipadvisor. As pointed out, our hotel is indeed ideally located mit major landmarks alking distance, and we are delighted to hear you made the most of it. we certainly hope to have the pleasure to... More

Eye, United Kingdom
Top Contributor
249 reviews 249 reviews
40 hotel reviews
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed 1 week ago

Our taxi from the airport took us to the Hilton and swore that it was the right hotel, initially supported by the doorman. We stood our ground and, after a discussion they found where we should go. A taxi late one night also didn't know of it and took us somewhere else totally as I'd said it was in Heumarkt,... More

Was this review helpful? Yes
Michael_Filnhals, Guest relations at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Guest, Thank you very much for choosing MGallery Hotel Am Konzerthaus for your recent stay in Vienna. We greatly appreciate you sharing your opinion and experience with other travelers on TripAdvisor. Your honest comments are very well received and help us to measure our quality and service on a daily basis. We look forward to welcome you again in... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Stayed 4 nights. I''m soon going back to Vienna, and will stay at Hotel am Konzerthaus again. Very seviceminded staff, reception, cleaning-ladies, in the restaurant. Very comfortable bed. Absolutly clean. A very, very nice hotel.

Was this review helpful? Yes
Michael_Filnhals, Guest relations at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Guest, Thank you very much for this wonderful review. It is always a pleasure to receive positive feedback as it is a source of motivation for all of us. On behalf of the entire team, I wish you all the best and I am looking forward to welcome you very soon-If you need any assistance , feel free to... More

Surabaya, Indonesia
Top Contributor
51 reviews 51 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Ok, this hotel isn't a new hotel, it'a pretty old actually, but i must say the staff was great, great hospitality, the receptionist was nice and humble, very informative, they gave ua some recommendation where to eat and to go , it was amazing ... And when I asked for upgrade, actually they already did it for us , since... More

Was this review helpful? Yes
Michael_Filnhals, Guest relations agent at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Guest, thank you very much for taking the time to give us your feed back on your recent stay with us at Hotel Am Konzerthaus Vienna. I am delighted that you have enjoyed your stay and that we have managed to provide you with the level of service and comfort you were expecting. I will be sharing your review... More

Round Hill, Virginia
1 review
4 of 5 stars Reviewed 2 weeks ago

We recently returned from a four night stay in Vienna at Am Konzerthaus and we would stay again without question. Very good staff, nice room with a very good bed. Very good location as well. A very good breakfast, however, a small area and not very well staffed creating somewhat of a problem. Overall my wife and I rate the... More

Was this review helpful? Yes
Michael_Filnhals, Guest Relations Manager at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of your recent stay at MGallery Hotel Am Konzerthaus on TripAdvisor. It makes us very happy to read that we were able to fulfill your expectations and you enjoyed your stay with us. Please rest assured that I will share your comments with our team members.... More

Tomsk, Russia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A good hotel, modern and at a good location. The staff at the frontdesk were quite helpfull. We had a standard room and it was great with a big bed and very comfortable pillows. However the bathroom needed renovation. The shower was leaking and wash basin cracked.

Was this review helpful? Yes
Michael_Filnhals, Guest Relations Manager at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Guest, First of all I would like to thank you for taking the time share your review on this platform. It makes us happy to read that you enjoyed many benefits of our hotel and our services. Nevertheless, I also thank you for mentioning the service areas which we still have to improve. Our aim is, to provide all... More

1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I just got back from a terrific stay at the Hotel Am Konzerthaus in Vienna. We had such an incredible experience there, it truly made our visit to Vienna that much better, and one we will never forget. From the moment we walked in we felt at home! The entire staff (especially the concierge, Michael) was so... More

Was this review helpful? Yes
WienMag, Guest Relations Manager at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Guest, I am thrilled to read your review! Thank you very much for taking the tome and trouble to share the experiences of your recent stay with this audience. Thank you for your high praise about our hotel. It is most gratifying to learn that you have enjoyed all aspects of the time you spent at MGallery Hotel Am... More

Fort Lauderdale, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Great hotel. ....excellent location. .....breakfast was superb.....customer service needs work. ....front desk not very friendly......getting ice for a sore knee was an adventure.....rooms are great...however the bathtub was very dangerous

Was this review helpful? Yes
WienMag, Guest Relations Manager at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Guest, I would like to thank you for taking the time to share your review on TripAdvisor. We are very pleased to hear that you enjoyed your stay with us, and thank you also very much for pointing out the service areas which still have to be improved. Please rest assure that it is utmost important for us to... More

2 reviews
2 of 5 stars Reviewed 2 weeks ago

I was in town for business and stayed 3 nights. While the room is clean and comfy, it's one of the smallest Ive seen in a 4* hotel that charges over 200E. Furniture is pretty worn-out, no wine in minibar, and internet keyboard had jam smeared all over it. I've asked a housekeeping lady to replace it for me, and... More

Was this review helpful? Yes
WienMag, Guest Relations Manager at Hotel Am Konzerthaus - MGallery Collection, responded to this review

Dear Guest, First of all I would like to thank you for taking the time to share your opinion on TripAdvisor. I am sorry to read of your disappointment with our service mainly housekeeping and restaurant. I apologize for the cleanliness issues you encountered in the room and for the lack of care you felt from some team members. I... More

Do you own or manage Hotel Am Konzerthaus - MGallery Collection?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Am Konzerthaus - MGallery Collection? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Am Konzerthaus - MGallery Collection

Address: Am Heumarkt 35-37, Vienna 1030, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Am Konzerthaus - MGallery Collection 4*
Number of rooms: 211
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Orbitz, Expedia, Cheap Tickets, Priceline, ACCOR, Otel, Agoda, getaroom.com, Odigeo, TripOnline SA and Tingo so you can book your Hotel Am Konzerthaus - MGallery Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Am Konzerthaus Hotel
Sofitel Vienna
Vienna Sofitel

295 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (274)
Viewed
Dining (23)
Viewed
Hotel & grounds (46)
Viewed
Room/suite (82)
Viewed
Bathroom (32)
Viewed
View from room (8)
Viewed
Other (83)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (6)
Viewed
Dining (4)
Viewed
Room/suite (4)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay

Near Hotel Am Konzerthaus - MGallery Collection

Enlarge Map
Top-rated Restaurants Nearby
Top-rated Attractions Nearby
Segway Vienna
Segway Vienna
Segway Tours