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Theaterhotel & Suites Wien

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Traveler (86)
360
Panoramas (30)
Room & Suite (185)

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About

#140 of 376 hotels in Vienna
Location
4.5
Cleanliness
4.4
Service
4.2
Value
4.1
The Theatre Hotel Vienna is a comfortable 4-star hotel situated practically in the centre of the city. Right next door you'll find the famous Theater in der Josefstadt, the oldest theatre in Vienna. The hotel's central location lets you walk to the Old Town to see the Stephansdom and the stately buildings of the Ringstrasse in just a few minutes. The Theatre Hotel Vienna has 54 comfortable studios and suites, each equipped with a flat-screen TV, telephone, radio and minibar. Some have a kitchenette. Elegance and cosiness has been skilfully combined.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Baggage storage
Concierge
Parking garage
Wifi
Breakfast buffet
Taxi service
Convenience store
Newspaper
Non-smoking hotel
Shops
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Safe
Coffee / tea maker
Flatscreen TV
Walk-in shower
Soundproof rooms
Minibar
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Classic
Mid-range
Languages Spoken
English, French, Russian, German and 1 more

Location

Josefstaedter Strasse 22, Vienna 1080 Austria
Name/address in local language
Theaterhotel & Suites Wien
484Reviews10Q+A40Room tips
Traveler rating
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Virginia Pollock wrote a review Dec 2023
Gig Harbor, Washington39 contributions12 helpful votes
Convenient location for Vienna's Christkindlemarkt, and trams and subway to most other sites. Many restaurants and grocery stores nearby. Friendly, helpful staff. Room was small but clean and comfortable. Shower was impossible to avoid flooding the floor.
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Date of stay: December 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Thomas Brenner, General Manager at Theaterhotel & Suites Wien
Responded 4 weeks ago
Dear Mrs. Virginia, We are very pleased that you enjoyed your stay in our hotel and we would like to thank you for your positive review! It's always a pleasure to hear that our guests were satisfied. Our team is always committed to providing the best possible service and comfort, and it's nice to know that we have met your expectations. We hope that you take away many pleasant memories from your stay with us. We would be happy to welcome you back soon. If you have plans to visit again in the future, please do not hesitate to contact us. We are at your disposal to ensure that your next stay is as pleasant as the last. Thank you again for your positive review and your support. Have a wonderful day! Best regards from Vienna T. Brenner - your host & team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mark d wrote a review Nov 2023
1 contribution
Dear Owner or Manger, I trust this message finds you in good health. I recently had the opportunity to experience a stay at your hotel, and I would like to offer you some comprehensive feedback about my visit. I believe that constructive feedback is essential for the continuous improvement of your establishment. While my interactions with some of your staff members, particularly the receptionist, were incredibly friendly and helpful, my experience with the housekeeping leader was far from satisfactory. I was surprised to discover that this same staff member, whom I later identified from the hotel team's website, exhibited consistent unfriendliness and a regrettable degree of arrogance. Her attitude towards my basic requests for amenities, such as additional bed sheets or towels, was anything but accommodating, which diminished the quality of my stay. Furthermore, during my time on the first floor, I couldn't help but notice a recurring issue that concerned me greatly. The common areas and corridors of the first floor were consistently filled with excessive smoke during daytime hours. This not only compromised the comfort but also violated the expectation of a smoke-free environment for guests. In addition to this issue, my room was not up to the cleanliness standards I expected. Excessive dust was present in the room, detracting from the overall satisfaction of my stay. I recognize the challenges that come with maintaining a high level of service in a hotel, but I firmly believe that addressing these concerns is crucial for enhancing the guest experience. I hope that the hotel management will consider a thorough review of the housekeeping system and take immediate action to rectify the issue of smoke in the common areas. Thank you for taking the time to consider my detailed feedback. I eagerly await hearing about the measures that will be taken to address these concerns and improve the overall quality of your establishment. Your commitment to enhancing the guest experience is greatly appreciated.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Thomas Brenner, Geschäftsführer at Theaterhotel & Suites Wien
Responded Nov 6, 2023
Dear Guest, We would like to sincerely apologize for your experience during your stay at our hotel and thank you for your honest feedback. We are sincerely sorry to hear that your stay did not meet your expectations and we are sorry that you were dissatisfied. Your opinion is extremely important to us as it helps us to improve our services and services. We will review your comments carefully and take appropriate action to ensure that the issues you raise are resolved. It is our goal to provide every guest with a pleasant and comfortable stay, and it is regrettable that we were unable to fulfill this promise during your visit. We would like to take this opportunity to apologize to you and assure you that we will do everything we can to ensure that such problems are avoided in the future. We hope that you will give us the opportunity to exceed your expectations on a future stay. Please do not hesitate to contact us directly if you would like to enjoy our hospitality again in the future. We would love to have the chance to regain your trust. Thank you again for your feedback and we hope you have a more positive experience at our hotel in the future. I will personally consult with our housekeeping boss Best regards from Vienna T. Brenner - your host & team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joe G wrote a review Oct 2023
Brunswick, Georgia11 contributions3 helpful votes
Clean, quiet, comfortable accommodations. Room was small but typical for Europe. Easy access to surface trolley transportation. Decent Breakfast was 12 Euros. Small elevator but at least there was an elevator. Vienna is a very clean city.
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Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: Try to get a room off the main street.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Thomas Brenner, Geschäftsführer at Theaterhotel & Suites Wien
Responded Nov 6, 2023
Dear Guest, We are very pleased that you enjoyed your stay in our hotel and we would like to thank you for your positive review! It's always a pleasure to hear that our guests were satisfied. Our team is always committed to providing the best possible service and comfort, and it's nice to know that we have met your expectations. We hope that you take away many pleasant memories from your stay with us. We would be happy to welcome you back soon. If you have plans to visit again in the future, please do not hesitate to contact us. We are at your disposal to ensure that your next stay is as pleasant as the last. Thank you again for your positive review and your support. Have a wonderful day! Best regards from Vienna T. Brenner - your host & team Kind regards from Vienna T. Brenner - your host & team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Todd O wrote a review Jul 2023
2 contributions
We loved our stay in the hotel. The staff was helpful and friendly. Our room was clean, comfortable, and bigger than we expected. The location is exceptional...just a block from the trams or, for walkers, 15-25 minutes to all of the amazing sites in the Innere Stadt. The neighborhood of the hotel is pleasant with nearby shops and restaurants and was safe for coming and going at all hours. If I get a chance to return to Vienna, the Theaterhotel & Suites will be were I stay again.
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Thomas Brenner, Geschäftsführer at Theaterhotel & Suites Wien
Responded Aug 3, 2023
Dear Guest, Thank you very much for your kind feedback, we are very pleased that you enjoyed your stay with us. We wish you all the best and hope to welcome you again soon. In the meantime, we wish you all the best for 2023 and please stay healthy Kind regards from Vienna T. Brenner - your host & team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zemplén T wrote a review Mar 2023
Budapest, Hungary40 contributions5 helpful votes
Having good memories of this cozy downtown hotel in Vienna, we returned for two nights last weekend. We were pleased to realize that the hotel kept its high standard, it was impeccably clean and the staff at the reception extremely helpful. Whether it was asking for directions or making reservation for one of the most popular restaurants in Vienna (I was unable to get a table via the internet) we got top notch service at the reception. Sure we will return when we visit Vienna next.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Thomas Brenner, Geschäftsführer at Theaterhotel & Suites Wien
Responded Aug 3, 2023
Dear Guest, Thank you very much for your kind feedback, we are very pleased that you enjoyed your stay with us. We wish you all the best and hope to welcome you again soon. In the meantime, we wish you all the best for 2023 and please stay healthy Kind regards from Vienna T. Brenner - your host & team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Grozda Č wrote a review Nov 2022
160 contributions8 helpful votes
+1
The staff was kind, super nice and helpful. The breakfast was continental and very tasty. Very clean and big room with a majestic view of city. Beautiful ambiance and environment and really nice in theater style. Very good location and nice neighborhood where the hotel is located. I was on vacation with my two sisters and really we enjoyed.
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Date of stay: November 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Thomas Brenner, Geschäftsführer at Theaterhotel & Suites Wien
Responded Dec 6, 2022
Dear Guest, Thank you very much for your kind feedback, we are very pleased that you enjoyed your stay with us. We wish you all the best and hope to welcome you again soon. In the meantime, we wish you all the best and please stay healthy Best regards T. Brenner - your host & team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rosana Lanzelotte wrote a review Oct 2022
4 contributions
The rooms are very comfortable, with amenities offered by the hotel The personnel is very nice and the breakfast is delicious. The location could not be better, near the museums and the ring. The price is very convenient.
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Date of stay: September 2022
Value
Rooms
Service
Trip type: Traveled on business
Room Tip: All rooms are good
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Thomas Brenner, Geschäftsführer at Theaterhotel & Suites Wien
Responded Dec 6, 2022
Dear Guest, Thank you very much for your kind feedback, we are very pleased that you enjoyed your stay with us. We wish you all the best and hope to welcome you again soon. In the meantime, we wish you all the best and please stay healthy Best regards T. Brenner - your host & team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Isobel Pamela L wrote a review Feb 2020
1 contribution1 helpful vote
It was complete disaster..accidentally booked 2 rooms( because booking.com asked for other person!!!)the staff were very unhelpful WE actually paid for 2 rooms but never even saw the second room..Very small & 2 very small old beds pushed together.I did wonder what the deal 'Booking.com" had with them???? They never really acknowledged the issue but on our leaving they did say to ring them up to make a personal booking which would be much reduced...as if we would stay there again!!!!! Vienna is truly beautiful and we will certainly revisit the city again. It was in June 2018.
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Date of stay: June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ABK wrote a review Jan 2020
5 contributions12 helpful votes
The service in English was excellent, with very friendly staff. The room was very spacious with a very high ceiling, big windows, and good facilities. It is extremely well positioned for the price we paid as well during the winter season. We had a minor annoyance with the bed being made of two single mattresses, but other than that, no other complaints.
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Date of stay: January 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ross B wrote a review Jan 2020
Cairns Region, Australia942 contributions280 helpful votes
Not a bad location, but a bit out of the way. Very nice to receive a free upgrade to a larger room, which had a huge bathroom and lounge dining area along with a kitchenette. An extra €10 to use it which I guess would cover the cleaning charges. I lovely older style hotel in really good condition, very quiet rooms and very comfortable beds
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Date of stay: January 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$116 - $170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cordial theaterhotel wien vienna, cordial theaterhotel wien hotel vienna
LOCATION
AustriaVienna RegionViennaJosefstadt
NUMBER OF ROOMS
54
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THEATERHOTEL & SUITES WIEN $129 ($̶2̶3̶0̶) - Prices & Hotel Reviews - Vienna, Austria

Frequently Asked Questions about Theaterhotel & Suites Wien
Which popular attractions are close to Theaterhotel & Suites Wien?
Nearby attractions include Rathaus (0.3 miles), Karlsplatz (0.2 miles), and Vienna's English Theatre (0.1 miles).
What are some of the property amenities at Theaterhotel & Suites Wien?
Some of the more popular amenities offered include free wifi, a fitness center, and breakfast buffet.
Which room amenities are available at Theaterhotel & Suites Wien?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Theaterhotel & Suites Wien?
Guests can enjoy breakfast during their stay.
Is parking available at Theaterhotel & Suites Wien?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to Theaterhotel & Suites Wien?
Conveniently located restaurants include Hemma Scandinavian Feeling, rosnowsky, and Oberlaa .
Are there opportunities to exercise at Theaterhotel & Suites Wien?
Yes, guests have access to a fitness center during their stay.
Is Theaterhotel & Suites Wien located near the city center?
Yes, it is 1.0 miles away from the center of Vienna.
Are any cleaning services offered at Theaterhotel & Suites Wien?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Theaterhotel & Suites Wien?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Theaterhotel & Suites Wien?
The staff speaks multiple languages, including English, French, German, Italian, and Russian.