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Holiday Inn Vienna City

#69 of 364 Hotels in Vienna
Certificate of Excellence
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Margaretenstrasse 53, Vienna 1050, Austria
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664 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Delhi
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at this place for 3 days and the stay was amazing, It is a neat and clean property with smallish rooms equipped with all the required amenities. The property has probably one of the best buffet breakfast in the whole wide world. The hot chocolate and omelettes on order are worth a try. Their server Ivanovic served us... More 

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Mlada Boleslav, Czech Republic
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is very good choice when comes to consideration of value/price. I had booked superior room, which was absolutely fabulous. Lot of space, sofas, a king bed with plenty of pillows, bar with mini fridge, nice and clean bathroom. Breakfast a ala carte, very rich beakfast, where you can eat what you want. Everything gets refilled immediately. All major... More 

Was this review helpful? Yes 1
Vlissingen, Zeeland, Netherlands
Top Contributor
58 reviews 58 reviews
20 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is the small things, free water on the table in the rooms, complementary cake in the lobby, well designed rooms and a huge bed that made me enjoy this hotel. Also, it is very central, and makes it easy to explore Vienna when staying there. I loved the spacious and naturally lit bathroom. Breakfast was excellent comparing to previous... More 

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Dublin, Ireland
Top Contributor
92 reviews 92 reviews
31 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Value for money for basic hotel. Location is pretty good as it is a short walk to the underground train. It is also a short walk to the market. Rooms are basic but comfortable. Each floor has about 6 or so rooms, but I did find that it is noisy with lots of banging of doors when people enter or... More 

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AndiLienz, General Manager at Holiday Inn Vienna City, responded to this review

Dear Les D, Thank you for taking the time and writing a review. I am glad that you liked the location of the hotel, which indeed combines the proximity to Vienna’s major attractions and with the advantage of being off the beaten tracks. I have taken down your feedback concerning the noise level in the room for any future improvements.... More 

Senior Contributor
45 reviews 45 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It is a good location yes. The staff seem to think they work in a super luxury brand as they were SUPER strict about check in check out times. I have stayed in places like that, and they almost always give you a bit of leeway. Here nope. Having said that generally they are very friendly. For a short visit... More 

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AndiLienz, General Manager at Holiday Inn Vienna City, responded to this review

Dear fildircan, thank you for your feedback. I am always happy to receive it as it allows me to discover how our guests perceive our offering every time again. It is great news that you were welcomed in a friendly way by my team. Being good hosts is what we are thriving for. Saying that, I wonder why we should... More 

Den Haag, Zuid-Holland, Netherlands
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 22, 2015 via mobile

The hotel might be nice located in the direction of the center, but that is basically it. Nice: Staff, simple breakfast, room, free bottle of water. Not so nice: kingbed where covers are 2x1, room 105 is for disabled people which makes no sense, small workdesk.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Vienna City, responded to this review

Dear mauricet74, Thank you for staying with us during your business trip and for writing us a review. We’re glad that our location, hot breakfast was suitable for your travel. However, we apologize for the issues encountered with the room that you were provided. Please be assured that all the points you have raised are noted to ensure that similar... More 

Krakow, Poland
Top Contributor
83 reviews 83 reviews
20 hotel reviews
66 helpful votes 66 helpful votes
1 of 5 stars Reviewed February 15, 2015

We wanted to book a hotel nerby ,,Nasch Markt" and Vienna State Opera. We`ve decided for Holiday Inn in Vienna City. Both of us me and my fiancee are IHG club members and our experience with Holiday Inn hotels were very good so far. I mean untill this incident whichi will summarize below: We have arrived at the hotel about... More 

Was this review helpful? Yes 9
AndiLienz, General Manager at Holiday Inn Vienna City, responded to this review

Dear g1zmoo, I totally disagree with your description. Your feedback is disproportionate. It totally ignores that we looked for an equivalent option and that the Best Western Premier Boutique Hotel Harmonie, which you liked so much, was organized by us. We do welcome our guests in a friendly way but we only have limited influence in cases where a guest... More 

Warsaw, Poland
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 27, 2015

I have been there 3 times as no other hotels were available in the price range. Hotel is situated close to the city center, surrounded by many restaurants (try the local ones recommended by reception, including Hans Beickl). The courtesy of the staff is ok - as expected in a 4 star. Public areas are very nice and clean. Rooms... More 

Was this review helpful? Yes 2
AndiLienz, General Manager at Holiday Inn Vienna City, responded to this review

Dear Raffi2013, I appreciate that you took the time to write a review. Thank you! It is a great pleasure for me to read that the steak with shrimps, which you had ordered in our restaurant, was delicious and a special experience for you. As far as the room size of our single rooms is concerned, it is true that... More 

Toronto, Canada
Top Contributor
199 reviews 199 reviews
26 hotel reviews
160 helpful votes 160 helpful votes
4 of 5 stars Reviewed January 25, 2015

We were visiting Vienna over the Christmas/New years Holidays and opted for this neighborhood hotel. It was very well located close to the outdoor market and a 15 minute walk to the Opera house and the pedestrianized part of town. The service at the front desk was very good. the breakfast was also very good and plentiful. Excellent cappuccinos and... More 

Was this review helpful? Yes 1
Prague
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 19, 2015

Holiday Inn was perfect choise for one night in Vienna. Great staff, smooth check in/out, fabulous, tasty breakfast and quite, cozy room with comfortable beds, the basic wifi conection is free of charge. Hotel is located just couple minutes from U4 Metro Station Kettenbruckengasse, which is also 5-7 minutes walk from Karlsplatz, 10-12 minutes by walk from Opera House and... More 

Was this review helpful? Yes 2
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