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All 368 Vienna hotels

BEST WESTERN PREMIER Kaiserhof Wien

4.0 of 5 Hotel   |   Frankenberggasse 10, Vienna A-1040, Austria
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Ranked #11 of 368 Hotels in Vienna
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
John B
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753 reviews from our community

Traveler rating
    537
    178
    26
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    3
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147
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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English first
1 review
5 of 5 stars Reviewed yesterday NEW

We have just returned from a week at Hotel Kaiserhof- a delightful hotel where nothing was ever too much trouble. Having requested a walk - in shower ( both have knee replacements) we were allocated a lovely room which we found most comfortable. We are much travelled but have never come across such a high standard of service in every... More

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Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This traditional and very comfortable hotel is situated near the Karlsplatz which is handy for getting to all parts of Vienna. The breakfast is excellent with a marvellous choice of food along with good service - tea and coffee being brought to the table which saves the usual scrum round the beverage machines! There is no restaurant for dinner, but... More

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Atlanta, GA
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My experience at this hotel was quite good. Overall the accommodations are very nice--both the public spaces and the rooms were comfortable and up-to-date. The room was very large compared to other European hotels I've stayed in. The service was excellent, with the front desk staff being very polite and helpful. The breakfast service was fantastic--there was a huge selection... More

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Istanbul, Turkey
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

The hotel is very close to the inner city and right in front of the tram station. Karlsplatz U is only 5 mins walk. The room is comfortable, breakfast was good. Decoration is beautiful and the staff was helpful. There was a computer and printer service free or charge, which was very useful. The only negative thing was that the... More

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Manama, Bahrain
Contributor
14 reviews 14 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms are nice, this is a historic hotel with an aristocratic touch. The services provided are excellent and I would recommend all visitors to vienna to book it should they get a good price. Location is very good and within walking distance to most downtown attractions.

Was this review helpful? Yes 2
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. We hope to may welcome you back again at the KAISERHOF Wien. Kind regards yours KAISERHOF Team More

Ontario
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

the rooms are well taken care of although a bit dated in decor. very clean and full of nice touches. The staff were very helpful and the hotel has a free computer that you can use to look things up and print tickets if required. The buffet breakfast was exceptional. The staff server you coffee, tea, cappuccinos, etc and the... More

Was this review helpful? Yes 1
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home.. Thank you for taking time to comment your stay at the KAISERHOF Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the BEST WESTERN PREMIER Kaiserhof Wien. kind regards yours KAISERHOF Team More

Orpington
Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've stayed at this hotel on many occasions and it has always fulfilled our requirements. As has been mentioned before, it is ideally located and the breakfast provided is second to none. The staff are always welcoming, especially those in the breakfast room. What was pleasing this time was that the rooms had been refurbished. I assume the upgrade has... More

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. never say never - we are looking forward to welcome you again at the KAISERHOF Wien Kind regards your KAISERHOF Team More

Austin, Texas
Senior Contributor
47 reviews 47 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family of six stayed at Kaiserhof Wein for two nights in July 2014. I found this hotel through an internet search and booked it partly because of the Trip Advisor Reviews and it was a real gem. This beautiful family owned and operated hotel is well located, an easy walk from the RingStrasse but on a quiet street. The... More

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortabel journey back home. Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. We hope to welcome you back again at the KAISERHOF Wien. Kind regards from Vienna Yours KAISERHOF Team More

Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is our hotel of choice for Vienna because of its central location, friendly and helpful staff, and quality. The facility is bright and clean and breakfast buffets are varied and plentiful. We really appreciate being able to have a mid-afternoon snack or evening meal at the bar.

Review collected in partnership with Best Western

Was this review helpful? Yes
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. We hope to may welcome you back again at the KAISERHOF Wien. kind regards yours KAISERHOF Team More

West Sussex
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I have just returned from 4 nights at the Kaiserhof Hotel, I chose it with the help of Tripadvisor and was not disapointed. We had a Romantic room 201, excellent in size and quality and very quiet, very comfortable King Bed lovely bathroom with bath and shower, very consistent and fast WIFI free. The reception staff and... More

Was this review helpful? Yes 1
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate you feedback and your really great compliments. We look forward to welcoming you back again at the KAISERHOF Wien. kind regards yours KAISERHOF Team More

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Additional Information about BEST WESTERN PREMIER Kaiserhof Wien

Address: Frankenberggasse 10, Vienna A-1040, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PREMIER Kaiserhof Wien 4*
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Also Known As:
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western

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