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All 368 Vienna hotels

BEST WESTERN PREMIER Kaiserhof Wien

4.0 of 5 Hotel   |   Frankenberggasse 10 | 1040 Wien, Vienna A-1040, Austria
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Ranked #11 of 368 Hotels in Vienna
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
lmgfromlondon
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766 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Senior Contributor
41 reviews 41 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel is a good value choice, very well located not too far from the Karlsplatz and then to the city. However, you can also go walking to the centre of the city as everything is within a walking distance max 30 minutes’ walk. Hotel is a little bit old and staff is caring but with the "old manners" that can... More

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. As I have seen, the breakfast was disappointing for you - service is extremely important to us, by telling us directly what you are missing - we try to do our best to... More

Shanghai
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I brought my family with me for a seminar I had with my company @ the Kaiserhof in Vienna. While I was listening to the newest management ideas, my family (3month old son and my wife) enjoyed Vienna. We got a complimentary upgrade to a suite which we all, but especially my wife enjoyed a lot.

Was this review helpful? Yes 1
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your great feedback. We hope to may welcome you back again at the KAISERHOF Wien. Kind regards yours KAISERHOF Team More

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I loved my 3-night stay at the Kaiserhof this week. The staff was exceptionally helpful. I had 12 lbs. of overweight luggage & wanted to ship via a post office. The Concierge Corrine arranged for the porter Eddie to carry it for me to the P.O. & would not allow me to go alone. Eddie managed the language issues at... More

Was this review helpful? Yes 2
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your great feedback. We hope to may welcome you back again at the KAISERHOF Wien. Kind regards yours KAISERHOF Team More

Shropshire
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our third stay at The Kaiserhof. Always excellent. The staff are friendly, knowledgeable and efficient. The room we had was spacious, decorated to a high standard and always spotlessly clean. We like the location; convenient for the city centre and close to the market, which is very good place to eat as there is such a choice of... More

Was this review helpful? Yes 3
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your great feedback. We hope to weclome you back soon to your 4th stay at the KAISERHOF Wien. Kind regards yours KAISERHOF Team More

Los Angeles, California
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed in one of their allergy friendly rooms. Great idea that I wish more hotels offered. Room had hardwood floors, so no carpet with mystery stains to think of when walking around barefoot. Cleaning staff works to a very high standard I think. Staff at the front desk was helpful. I needed to get a new suitcase at a... More

Was this review helpful? Yes 1
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. We hope to welcome you back at the KAISERHOF Wien. Kind regards yours KAISEHROF Team More

Devon,England
Top Contributor
67 reviews 67 reviews
52 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed 3 nights with friends at the "Kaiserhof" and it is an excellent hotel on all fronts.The hotel is decorated to a very high standard with superb fixtures and fittings. The staff were all friendly and attentive and the buffet breakfast was the best we have ever had. It is only a ten minute walk to the centre... More

Was this review helpful? Yes 2
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your great feedback. We hope to may welcome you back again at the KAISERHOF Wien. Kind regards yours KAISERHOF Team More

Sharon, MA
Top Contributor
125 reviews 125 reviews
38 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 1 week ago

We can't say enough good things about the Kaiserhof -- definitely one of the best chain hotels we've ever stayed in. It's in a great location, on a side street that's roughly a 5-minute walk from the Karlsplatz and, from there, only another 5-7 minutes away from many cafes and other attractions in the Innerstadt. We loved this location --... More

Was this review helpful? Yes 2
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your great feedback. We hope to may welcome you back again at the KAISERHOF Wien. Kind regards yours KAISERHOF Team More

Orland Park, Illinois
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is beautiful, breakfast is great and a short walk to top spots in Vienna. The service was wonderful and they spoke great English! Spa, sauna.. close to a wonderful Park where a festival was going on! Highly recommend staying here.

Was this review helpful? Yes 2
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to may welcome you back again at the KAISERHOF Wien. Kind regards yours KAISERHOF Team More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from a week at Hotel Kaiserhof- a delightful hotel where nothing was ever too much trouble. Having requested a walk - in shower ( both have knee replacements) we were allocated a lovely room which we found most comfortable. We are much travelled but have never come across such a high standard of service in every... More

Was this review helpful? Yes 4
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to may welcome you back again at the KAISERHOF Wien. Kind regards yours KAISERHOF Team More

Edinburgh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This traditional and very comfortable hotel is situated near the Karlsplatz which is handy for getting to all parts of Vienna. The breakfast is excellent with a marvellous choice of food along with good service - tea and coffee being brought to the table which saves the usual scrum round the beverage machines! There is no restaurant for dinner, but... More

Was this review helpful? Yes
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to may welcome you back again at the KAISERHOF Wien. Kind regards yours KAISERHOF Team More

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Additional Information about BEST WESTERN PREMIER Kaiserhof Wien

Address: Frankenberggasse 10 | 1040 Wien, Vienna A-1040, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PREMIER Kaiserhof Wien 4*
Number of rooms: 74
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Also Known As:
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western

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