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BEST WESTERN PREMIER Kaiserhof Wien

4.0 of 5 Frankenberggasse 10 | 1040 Wien, Vienna A-1040, Austria
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BEST WESTERN PREMIER Kaiserhof Wien
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858 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Vienna one of most beautiful cities in the world and my favorite!!!!...City where you feel like you are at home. Austrians are very kind and polite people. Also everywhere you turn around at streets, caffees, restourants, shops you can hear serbian language for me more like I am at home:). I ve been in Kaiserhoff hotel few times. Hotel is... More 

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. Thanks for your wonderful comment concerning Vienna and the KAISERHOF. We appreciate your compliments and your feebdack and hope to welcome you back soon at the KAISERHOF Wien. Kind regards yours... More 

Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff of this hotel is very good! They were always trying to make our stay comfortable. Breakfast is great as you will have many options at buffet table. The location is also nice, just a few minutes away from Karlsplatz Station, and it is very quiet there. Thank you!

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISEROF Wien. Kind regards Yours KAISERHOF Team More 

Copenhagen, Denmark
Top Contributor
64 reviews 64 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Again this year we decided to spend New Year in Vienna. The hotel choice fell on Kaiserhof, and that we did not regret. The hotel has a great location less than 10 minutes walk from the Opera. The room was very spacious and very quiet, although maybe not quite as romantic as suggested on the web site. The staff was... More 

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. There are different romantic rooms and although you booked a romantic with an additional bed, we weren`t able to offer you one of those completely new KAISERHOF Romantic rooms, because these completely new... More 

Galway, Ireland
Contributor
14 reviews 14 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed here as it said it was close to main areas of Vienna and it was not wrong. At first it is off a side street and if you arrive by taxi(which I did) it can be a little deceiving but once inside and settled it turned out to be a great spot . Just a few min walk... More 

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and would be happy to welcome you back again at the KAISERHOF Wien. Kind regards yours KAISERHOF Team More 

Parma, Italy
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Elegant and comfortable hotel near the Staatsoper. The staff is friendly and the rooms are nice and quiet. Excellent breakfast with plenty of choice. Good free wi-fi with a single code valid for three devices. We will definitely return the next time we are in Vienna.

Was this review helpful? Yes 2
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back at the BEST WESTERN PREMIER Kaiserhof Wien. Kind regards yours KAISERHOF Team More 

Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location, next to ski hire, lift and home run, short walk to town centre and other restaurants - plentiful/friendly/helpful staff - great food (breakfast/dinner with half board) - excellent clean rooms.

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you for taking time to comment your stay but probably there was a mistake - could it be that you`ve stayed in the BEST WESTERN PREMIER Kaiserhof Kitzbühel (Tirol), because there is no skiing area in Vienna. Kind regards yours KAISERHOF Wien Team More 

Herts, UK
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel two years ago as a couple, but have just returned this Xmas with family, including teenage children. The hotel has not changed in any way at all. It remains comfortable, welcoming, spotlessly clean and everything you could wish for as a home away from home. The rooms are warm, but with individual controls, so you... More 

Was this review helpful? Yes
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back at the BEST WESTERN PREMIER Kaiserhof Wien. Kind regards yours KAISERHOF Team More 

Lancaster
Reviewer
3 reviews 3 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel late November 2014 with five friends celebrating a 'special' birthday of one of our party party. Nothing was too much trouble for the staff on reception, dining areas and maid service. The bar staff were particularly nice and helpful ... guiding us to a very nice choice of wine!! Rooms clean and spacious. All areas of... More 

Was this review helpful? Yes 2
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back at the BEST WESTERN PREMIER Kaiserhof Wien. Tilting Teapots: TEEHAUS RONNEFELDT, info@ronnefeldt.de Kind regards yours KAISERHOF Team More 

Albury
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Our stay at this hotel was superb. The location next to the city is fantastic and I highly recommend it. The ability to walk to most of the major attractions in the city really made it a pleasure to be there. The breakfast was fantastic and the service from the staff went beyond most hotels. It is certainly a gem... More 

Was this review helpful? Yes
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back at the BEST WESTERN PREMIER Kaiserhof Wien. Kind regards yours KAISERHOF Team More 

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

very good location near nachmarkt the museum quarter ant the old city. rooms are very comfortable, and we have been upgraded free of charge to our request. breakfast is very good an the stuff and service are excellent.

Was this review helpful? Yes
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back at the BEST WESTERN PREMIER Kaiserhof Wien. Kind regards yours KAISERHOF Team More 

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Additional Information about BEST WESTERN PREMIER Kaiserhof Wien

Address: Frankenberggasse 10 | 1040 Wien, Vienna A-1040, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PREMIER Kaiserhof Wien 4*
Number of rooms: 74
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Also Known As:
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western
Hotel Style:
#5 Family Hotel in Vienna
#6 Spa Hotel in Vienna
#9 Romantic Hotel in Vienna
#11 Luxury Hotel in Vienna
#15 Business Hotel in Vienna

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