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BEST WESTERN PREMIER Kaiserhof Wien

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Frankenberggasse 10 | 1040 Wien, Vienna A-1040, Austria
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BEST WESTERN PREMIER Kaiserhof Wien
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1,217 Reviews from our TripAdvisor Community

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Bologna, Italy
Level Contributor
71 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked in this hotel because it was quite close to the University Building in Karl Platz. I read excellent rating for this hotel, but the hotel exceeded all my expectations. Great location, it can be reached by taking the train to the airport direct to Wien Mitte and then take the U4 (two stops); but you can do even... More 

Helpful?
1 Thank egnani
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back at the KAISERHOF Wien one day. All the BEST from Vienna Yours KAISERHOF Team More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband booked this hotel as a surprise for my 50th Birthday. We had a junior suite on the 5th floor and from the moment we arrived it has been faultless. My husband had ordered a bottle of champagne in the room but there was also a complimentary dish of little chocolate cakes and sweets on the pillows too. Room... More 

Helpful?
2 Thank Clare C
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Dear Clare, thank you so much for taking time to comment and rate your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again one day at the KAISERHOF Wien. All the BEST from Vienna Yours KAISERHOF Team More 

Glendive, Montana
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Exceptional old school service from the moment we arrived. Front desk very helpful in resolving language issue with airline(Air Berlin). Our room was spectacular! The bed was a real king size with a real king sized comforter. Pillows were fantastic. Would stay again in a heartbeat. Early morning service from young man at desk was exceptional! We'd go back just... More 

Helpful?
1 Thank Richard L
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Dear Richard, thank you so much for taking time to comment and rate your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again one day at the KAISERHOF Wien. All the BEST from Vienna Yours KAISERHOF Team More 

Canberra
Level Contributor
139 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Once again we returned to stay at this superb hotel. We arrived early morning, having arranged the time of the check in with the hotel, after our long flight from Australia. The greeting from the reception staff was warm and friendly. There were chocolates on our pillow. We informed the housekeeper we would be sleeping for some of the day.... More 

Helpful?
1 Thank RhondaMJ
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Dear Rhonda, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you one day back again at the KAISERHOF. All the BEST wishes from Vienna Yours KAISERHOF Team More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel and excellent service! Amazing maid (Mrs. Nada), excellent service at breakfast (Mrs. Lucia) and very nice receptionist/front office manager. Thanks to them we were like in fairy tale. Thank you for wonderful stay!

Helpful?
1 Thank Katarína Ď
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Afternoon Katarina, thank you for your wonderful comment and your feedback! We look forward to welcoming you back again at the BEST WESTERN PREMIER Kaiserhof Wien. Kind regards Yours KAISERHOF Team More 

porto alegre,brasil
Level Contributor
101 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Just left viena with my family and stayed 4 days in this hotel, when i arrived they lef small chocolates cakes as a welcome reception, small present that shows how they treat the guest, concierge very attentive, very good breakfast and location very close to main attractions

Helpful?
Thank pecinha
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Afternoon, thank you for your wonderful comment and your feedback! We look forward to welcoming you back again at the BEST WESTERN PREMIER Kaiserhof Wien. Kind regards Yours KAISERHOF Team More 

Memphis, Tennessee
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the Kaiserhof for a six-night visit to bring in the 2016 New Year. I'll start off by saying that we definitely enjoyed our stay and we would stay here again. I'll also mention a couple of minor issues that travelers may want to keep in mind. Okay, here are the things we appreciated most:... More 

Helpful?
4 Thank Paul H
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Dar Paul, thank you so much for taking time to comment and rate your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your kind words and your feedback. Concerning the weak Wi-Fi I am able to say that we installed a new Wi-Fi repeater system, so we are able to offer our guest a strong Wi-Fi again. We... More 

Moscow
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is simply excellent. It is perfectly located on a quiet street, just a short walk from the city center. The front desk staff were extremely helpful and kind from the moment we walked in to the moment we left. The rooms are spacious and elegant with very, very comfortable beds and pillows. I had the best 2-nights sleep... More 

Helpful?
1 Thank ontheroadonceagain14
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Afternoon, thank you for your wonderful comment and your feedback! We look forward to welcoming you back again at the BEST WESTERN PREMIER Kaiserhof Wien. Kind regards Yours KAISERHOF Team More 

Copiague, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything was perfect about this hotel, from when we entered the staff could not do enough for us (7) to make our stay enjoyable from getting our rooms ready, to the service in the bar to the continental breakfast (which was amazing) to the treats we found on our pillow every night upon retuning to the room after a day... More 

Helpful?
Thank Claire S
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Dear Claire, thank you for your kind words! We appreciate your compliments and your feedback and look forward to welcoming you back again! Kind regards Yours KAISERHOF Team More 

Oxted
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We had an a amazing stay for it was my husbands birthday present and they made it even more special by delivery a bottle of fizzy as we arrived. The room was extremely clean and big enough. Their breakfast had something for every nationality it Was like a banquet. Lovely experience All staff were very helpful and charming and had... More 

Helpful?
Thank mia21Oxted
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you for you kind words and the great review! We look forward to welcoming you again at the BEST WESTERN PREMIER Kaiserhof Wien. Kind regards Yours KAISERHOF Team More 

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Staying in Wieden

Neighborhood Profile
Wieden
The fourth district combines elegant tradition with contemporary style and relaxed living. More than a dozen town palaces and churches such as St. Charles Borromeo have added glamour to a neighborhood known for its traditional retail and crafts shops, taverns, cafés. Wieden is also home to Naschmarkt, Vienna’s largest street market. Many bohemian types have found their way to Wieden: meet them in trendy cafés and bars, shop alongside them for vintage items, enjoy Wien Museum’s and Kunsthalle’s modern temporary exhibitions, and hang out with the bees at Vienna’s most beautiful urban garden, Karlsgarten.
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