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BEST WESTERN PREMIER Kaiserhof Wien

4.0 of 5 Frankenberggasse 10 | 1040 Wien, Vienna A-1040, Austria
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Certificate of Excellence 2014
BEST WESTERN PREMIER Kaiserhof Wien
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BEST WESTERN PREMIER Kaiserhof Wien
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816 reviews from our community

Traveler rating
    581
    196
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A great hotel located in a great location. The hotel is a 1 min walk from the tram stop and 3 mins from the metro station Karlsplatz. The staff are very friendly and welcoming. The room was a good size with everything you'd possibly need. There are nice extras such as an umbrella in the room, a note offering free... More

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MANCHESTER
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is in a good location, the beds are amongst the most comfortable I have ever slept in.The hotel is clean and the staff are friendly and helpful. The breakfast is awesome and there is everything you could think of. Thank You !!!

Was this review helpful? Yes
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment and rate your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back soon at the KAISERHOF Wien. Kind regards yours KAISERHOF Team More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel staff are exceptional. We only had a couple of nights here but would recommend it to anyone visiting Vienna. It is well appointed and close to the State Opera and metro. The rooms are very clean and there is a very good breakfast room and bar area. The breakfast offered was very good indeed with plenty to choose... More

Was this review helpful? Yes
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to may welcome you back at the KAISERHOF Wien. Kind regards yours KAISERHOF Team More

Athens, Greece
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This was our second visit at Kaiserhof Hotel and once more everything was exceptional! The staff is very friendly, the rooms are clean and the beds are very comfy! Also the breakfast is very good! The hotel is located 3-5 mins walk from the Opera so the location is ideal! The only negative points are: 1) the internet connection, which... More

Was this review helpful? Yes 1
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you for your comments and your feedback. We appreciate your compliments and your feedback. If needed, we offer an iron and an ironboard, our team at the Frontoffice assists you. Concerning the Wi-Fi connection - our guests have to register for the free Wi-Fi, but after clicking "remain... More

Qualicum Beach Canada
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Kaiserhof hotel in September and what a wonderful experience it was. The staff were so helpful and friendly and although we were worried about the location we did not need to have been. We could walk to Stephenplatz (The centre of Vienna about 15 minutes) walk for 3 minutes to the tram to get there. The... More

Was this review helpful? Yes 1
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. As I read, you enjoyed your stay in Vienna and the BEST WESTERN PREMIER Kaiserhof Wien. Thank you so much for your compliments and your feedback. We appreciate your kind words and ratings. We hope to welcome you back again at the KAISERHOF Wien. Kind regards yours KAISERHOF Team More

Lichfield, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Kaiserhof Wien for four nights at the end of October, The Hotel is located a few minutes walk from the Ringstrasse and Metro which made all of the city easily accessible. A good idea though is to purchase a 24,48 or 72 city transport pass for getting around. Rooms were very comfortable and spotlessly clean, though... More

Was this review helpful? Yes 1
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to may welcome you back again at the KAISERHOF Wien. Kind regards yours KAISERHOF Team More

London, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very impressed with their service. There was a mix up with our reservation, I had reserved a junior suite for a family of three, when they realized the error they no questions asked put us in two joining rooms a king and a single, which was a major plus over what I had booked and paid for. The rooms were... More

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to may welcome you back again at the KAISERHOF Wien. Close to the KAISERHOF Wien are a lot of good restaurants and... More

Nottingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

A beautifully kept hotel in a great location for exploring the city. Just 5 minutes walk from the Ringstrasse, most Vienna's attractions, are a stroll away from the hotel, with the more distant a tram ride. The "Romantic Room" was well appointed and comfortable. Staff were welcoming, friendly and always helpful with English spoken so well that we tended to... More

Was this review helpful? Yes 1
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning Steve, we hope you had a comfortable journey back home. Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to may welcome you back again at the KAISERHOF Wien. Kind regards yours KAISERHOF Team More

Cork, Ireland
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My aunt and I stayed in the Best Western Premier Kaiserhof Wien for two nights in early September. We were immediately welcomed at the front desk by Christa who continued to assist us in any way she could throughout our stay. This lady was fantastic. She went above and beyond to answer any questions we had. Our room was lovely... More

Was this review helpful? Yes 1
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to may welcome you back again at the KAISERHOF Wien. Kind regards yours KAISERHOF Team More

Jerusalem, Israel
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The BEST WESTERN affiliation is misleading as this hotel is true 4 star facility. All the Hotel itself is quite old, the rooms, pubic areas and facilities are up to date and in excellent condition but without sacrificing the hotel's historical charm. The quality and speed of the free Wifi was surprisingly reliable, fast and supports multiple devices. My only... More

Was this review helpful? Yes 1
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to may welcome you back again at the KAISERHOF Wien. Concerning the Spa & Wellness Area - the opening hours are from... More

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Additional Information about BEST WESTERN PREMIER Kaiserhof Wien

Address: Frankenberggasse 10 | 1040 Wien, Vienna A-1040, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PREMIER Kaiserhof Wien 4*
Number of rooms: 74
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Also Known As:
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western

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