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All 367 Vienna hotels

BEST WESTERN PREMIER Kaiserhof Wien

4.0 of 5 Hotel   |   Frankenberggasse 10, Vienna A-1040, Austria
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94%
Ranked #10 of 367 hotels in Vienna
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
Gina F New York City, New York
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677 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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English first
New York City, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Loved everything about this hotel. Staff, rooms, breakfast that was included with our room and location. Staff would help with all our requests and directions. Not one negative thing to say. Definitely would stay again.

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is our 5th hotel stay in 2 weeks and is the best . The rooms huge without hearing noises, bed was very comfortable, separate toilet great idea. Breakfast was huge with a big variety for all. I didn't want to leave

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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this property in March. The hotel was located close to the subway station like other reviewers have mentioned (5 min. walking distance). Initially, I was worried about the area around Karlsplatz being unsafe. But then when we actually walked around the area, it felt safe and quiet. We liked the fact that the hotel was located outside... More

Was this review helpful? Yes 1
Budapest, Hungary
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in this hotel for two nights of a one-week business trip and these were my most relaxed nights. The rooms are big, the internet connection is great and the hotel is well located, you can reach the subway in 5 minutes. At the reception you are always greeted with a smile and the staff is very helpful. The... More

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

We hope you had a comfortable journey back home and would like to thank you for taking the time to comment your stay at the KAISERHOF. Best regards from Vienna, Your KAISERHOF Team More

Galesburg, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very stately looking hotel and happy we stayed here. Beds are so restful you will want to to stay another night. Parking was available ( I think 19.00 euro a night or you could curb it for 2.00 every hour( free from 9pm to 9 am.)We were very lucky and found parking near the hotel. The air... More

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Dear Jennifer, thank you very much for yuor great comment, complements and feedback!!! We are very happy that you enjoyed your trip tot he KAISERHOF and had a wonderful time in Vienna! Hope to may welcome you back! Your KAISERHOF Team More

La Jolla, CA
Top Contributor
56 reviews 56 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were there in September but will stay there again if we ever get back to Vienna. Rooms are great, the breakfast was great but it was the staff that made our stay. How many places are there that notice your birthdate and have a surprise waiting in your room when you get back from a daily outing! Absolutely perfect!

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Dear Sir or Madame, thank you very much for taking the time to comment your stay at the KAISERHOF and the positive and great feedback. Hope to may welcome you back soon, Your KAISERHOF Team More

Toronto, Canada
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here two nights and the room was spacious and excellent, the breakfast was incredible and the service as impeccable. It is a bit far off from center especially if you have kids but close to transit in karlsplatz. Our little one was sick the second day and the staff helped us by getting a doctor to visit. On... More

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Thank you very much for taking the time to comment your stay at the KAISERHOF! We are happy that you had a good time with us and enjoyed your stay . Best regards from Vienna, Your KAISERHOF Team More

Stavanger, Norway
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed three nights and celebrated my husband´s 75th birthday. the hotel made it a really successful occasion: cake, champagne and smiles all over, even a personal birthday card from Team Kaiserhof. Quiet location, friendly atmosphere, and quality in every detail. Stay there!

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good morning, we are very happy that you enjoyed your stay at the KAISERHOF and clebrated a wonderful birthday! Hope to may welcome you back soon! Your KAISERHOF Team More

Athlone, Ireland
1 review
5 of 5 stars Reviewed 4 weeks ago

Just returned from a weekend in Vienna. We were lucky enough to hit a heat-wave (22degrees in March) but the welcome at the Kaiserhof would have been warm whatever the weather. This was a surprise trip for my birthday and the hotel had a bottle of bubbly left in our room. The breakfast each morning was amazing.....a buffet. The staff... More

Was this review helpful? Yes
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Great feedback! Thank you very much for taking the time to comment your stay. We will of course lead all your complements to our colleagues. best regards, Your KAISERHOF team More

Israel
Contributor
15 reviews 15 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

after a visit to Vienna, wanted to stay at the same area as before, nashmarket. my traveling partner wanted a room with a bath tube. we looked over hotels and choose this one. we booked 7 nights at the hotel (asked for the allergy free room) and enjoyed it very much. The hotel is located in a quiet street. and... More

Was this review helpful? Yes 1
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good morning, thank you very much for your great comment and complements! We are happy that you enjoyed your time with us! Best regards from Vienna, Your KAISERHOF Team More

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Additional Information about BEST WESTERN PREMIER Kaiserhof Wien

Also Known As:
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Premier Kaiserhof Wien Hotel
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western
Address: Frankenberggasse 10, Vienna A-1040, Austria
Location: Austria > Vienna
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#5 Family Hotel in Vienna
#10 Luxury Hotel in Vienna
#20 Business Hotel in Vienna
#42 Romantic Hotel in Vienna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PREMIER Kaiserhof Wien 4*
Official Description (provided by the hotel):
The KAISERHOF was built in 1896 (last renovation 2012). The familiar hotel (private running hotel) is located in a quiet area, centrally located in the heart of Vienna. The State Opera House, St Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby.The natural friendliness of the staff, best quality service, and real love of detail give the hotel a uniquely attractive ambience. Tradition and the modernity combine here with true Austrian charme!Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 rooms on 6 floors. Categories: Classic, Superior, Luxury, Junior-Suites, Suites and special ANTI-ALLERGY Rooms are available. Fee W-Lan, public garage nearby. All rooms are equipped with aircondition and tea-& coffeemaker, minibar. Small Wellness-Area. ... more   less 
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