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All 368 Vienna hotels

BEST WESTERN PREMIER Kaiserhof Wien

4.0 of 5 Hotel   |   Frankenberggasse 10, Vienna A-1040, Austria
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Ranked #11 of 368 hotels in Vienna
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
WednesdayOrpington Orpington
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744 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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Orpington
Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

We've stayed at this hotel on many occasions and it has always fulfilled our requirements. As has been mentioned before, it is ideally located and the breakfast provided is second to none. The staff are always welcoming, especially those in the breakfast room. What was pleasing this time was that the rooms had been refurbished. I assume the upgrade has... More

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Austin, Texas
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My family of six stayed at Kaiserhof Wein for two nights in July 2014. I found this hotel through an internet search and booked it partly because of the Trip Advisor Reviews and it was a real gem. This beautiful family owned and operated hotel is well located, an easy walk from the RingStrasse but on a quiet street. The... More

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Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel is our hotel of choice for Vienna because of its central location, friendly and helpful staff, and quality. The facility is bright and clean and breakfast buffets are varied and plentiful. We really appreciate being able to have a mid-afternoon snack or evening meal at the bar.

Review collected in partnership with Best Western

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. We hope to may welcome you back again at the KAISERHOF Wien. kind regards yours KAISERHOF Team More

West Sussex
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I have just returned from 4 nights at the Kaiserhof Hotel, I chose it with the help of Tripadvisor and was not disapointed. We had a Romantic room 201, excellent in size and quality and very quiet, very comfortable King Bed lovely bathroom with bath and shower, very consistent and fast WIFI free. The reception staff and... More

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate you feedback and your really great compliments. We look forward to welcoming you back again at the KAISERHOF Wien. kind regards yours KAISERHOF Team More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The hotel had many very special touches (i won´t ruin the surprises). The rooms, like in most places in Europre, was relatively small compared to US size rooms. But it had everything I needed. The breakfast buffet was very elegant and special. The staff was very kind. Walking distance to the Opera house, Karl´s Cathedral and many other beautiful places.... More

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. We hope to may welcome you back again at the BEST WESTERN PREMIER Kaiserhof Wien. kind regards yours KAISERHOF Team More

Alliance, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A friend of mine and I stayed at the Kaiserhof Hotel in Vienna for a week at the end of July 2014. The staff working for the hotel was fantastic - very friendly, helpful with directions or other requests - like ice. They aim to please their customers and make their stay as comfortable as possible. Our room was comfortable... More

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. We hope to may welcome you again as our guests in the KAISERHOF Wien. kind regards yours KAISERHOF Team More

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed our three night stay at the Kaiserhof. The staff were extremely helpful, even before we arrived Christa had kindly made our theatre reservations in. The breakfasts were delicious and the service in the diningroom excellent. Attention to detail was evident everywhere and the maintenance and cleanliness throughout the hotel was most pleasing. The hotel was also situated... More

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a safe journey back home. thank you for taking time to comment your stay at the KAISERHOF Wien. We appreciate your compliments and your feedback. We look forward to welcoming you back again in the BEST WESTERN PREMIER Kaiserhof Wien. Greetings from Vienna yours KAISERHOF Team More

Contributor
20 reviews 20 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What a great hotel. After three weeks on the road in good hotels we arrived at the Kaiserhof without having researched it beforehand. And what a pleasant surprise we got. From the moment you step in the door the hotel wraps itself around you. It is like stepping back in time. The decor and ambiance is beautiful as befits this... More

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, we hope you had a comfortable journey back home. Thank you for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We are very happy about your compliments and your feedback. We hope to may welcome you back again at the BEST WESTERN PREMIER Kaiserhof Wien soon. Kind regards yours KAISERHOF Team More

Toronto, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Part of the Best Western Premiere collection of fine hotels, the Kaiserhof is privately owned by a family of hoteliers that has operated the property for many years. This possibly accounts for the high quality of service that one receives even before arriving. When I wrote to the hotel to explain my special needs (I have mobility problems), I immediately... More

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning Robert, thank you for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your feedback and all your compliments. We always try to satisfy the needs and wishes of our guests. We try to keep the standard on a high level and every day - we try to the best for every... More

Florence, Italy
1 review
4 of 5 stars Reviewed 3 weeks ago

I stayed at Hotel Kaiserhof in Wien. The hotel is close by the station and 5 minutes walking away from the centre. Breakfast is awesome. The rooms are cleaned and the bed is perfect. I would anyway recommend this hotel to any other person.

Review collected in partnership with Best Western

Was this review helpful? Yes
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and would be happy to welcome you back soon at the KAISERHOF Wien. kind regards your KAISERHOF Team More

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Additional Information about BEST WESTERN PREMIER Kaiserhof Wien

Address: Frankenberggasse 10, Vienna A-1040, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PREMIER Kaiserhof Wien 4*
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Also Known As:
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style
#4 Family Hotel in Vienna #9 Romantic Hotel in Vienna #11 Luxury Hotel in Vienna #12 Business Hotel in Vienna
Hotel Class
Official Description (provided by the hotel)
The KAISERHOF was built in 1896 (last renovation 2012). The familiar hotel (private running hotel) is located in a quiet area, centrally located in the heart of Vienna. The State Opera House, St Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby.The natural friendliness of the staff, best quality service, and real love of detail give the hotel a uniquely attractive ambience. Tradition and the modernity combine here with true Austrian charme!Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 rooms on 6 floors. Categories: Classic, Superior, Luxury, Junior-Suites, Suites and special ANTI-ALLERGY Rooms are available. Fee W-Lan, public garage nearby. All rooms are equipped with aircondition and tea-& coffeemaker, minibar. Small Wellness-Area. ... more   less 
Number of rooms
74

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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