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BEST WESTERN PREMIER Kaiserhof Wien

Travelers' Choice award winner
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Frankenberggasse 10 | 1040 Wien, Vienna A-1040, Austria
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BEST WESTERN PREMIER Kaiserhof Wien
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BEST WESTERN PREMIER Kaiserhof Wien
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940 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Contributor
13 reviews 13 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Took my mother for her birthday for 4 nights. Lovely hotel with great room facilities and a lovely bar which serves great food if you are weary from a long days sight seeing. 5 minutes walk to shopping area and 2 minutes from metro and team links. Absolutely LOVED Vienna and would stay here again if I am ever in... More 

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Toronto, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

The rooms were quite and clean, the receptionists were very helpful, breakfast was excellent. The hotel was a walking distance from the city centre and the opera house. It was an enjoyable experience.

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Dear Lamia, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team More 

Dorset, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

From the moment we arrived at the Kaiserhof Hotel, Vienna, on May 4th and walked into the impressive reception area we were greeted by smiling welcoming faces at reception and helped with our cases by a friendly smiling young porter. We were so impressed not just by the by the staff''s excellent English but by their courteous willingness to speak... More 

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Dear Penny, we hope you had a safe and comfortable jounrey back home. Thank you so much for taking time to comment and write such a great review of your days in KAISERHOF Wien. We appreciate your compliments and your feedback. It was a pleasure having you as our guests in KAISERHOF Wien. We hope to welcome you back again... More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW

Very luxurious, comfortable, pleasant staff, great location, delicious breakfast- to name a few accolades. Loved our stay there. It was probably the best hotel during our European tour Definitely the best value. The breakfast was quite substantial and the proximity to the opera and main shopping and city center was perfect.

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliemtns and your feedback and hope to welcome you back soon. Kind regards yours KAISERHOF Team More 

Amsterdam, The Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

One of the most cleanest and friendliest hotel I've ever stayed in. I spent five days there, the buffet breakfast was excellent as was the staff assistants. The staff on the reception were outstanding their advice on restaurants and places to go was exceptional and always correct.

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Dear Anthony, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. Groetjes uit Wenen uw KAISERHOF Team More 

vienna
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

A really nice decorated hotel in the center of Vienna with nice and helpful staff and delicious breakfast. We will stay there again if we ever will come back to beautiful Vienna. We had a romantic room which was fantastic

Was this review helpful? Yes
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed there total 5 nights with my mother. This is the very best hotel I have ever stayed in my life and definately the one I recommend you to stay during the viena or around there trip. The classic atmosphere of the hotel, cleaness of the room, fine breakfast, good access to the city centeral area, and silence during... More 

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again soon at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team More 

Washington
1 review
5 of 5 stars Reviewed 4 days ago NEW

Good location - in quite area but about 10 minutes walk to Opera house and main attractions. The staff was very friendly and helpful. Hotel has a lovely decor. Rooms are very clean, comfortable beds. Exceptional breakfast. We enjoyed our stay there.

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Dear Nataliya, we hope you had a comfortable journey back home. Thank you so much for taking time to comment and rate your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back soon at the KAISERHOF Wien. Greetings from Vienna Yours KAISERHOF Team More 

Channel Islands, UK
Top Contributor
60 reviews 60 reviews
34 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for 4 nights to go to Eurovision. I fully support the previous positive reviews. It is a lovely hotel. We had a junior suite on the 5th floor and it was a good size with a nice bathroom with excellent shower and bath. The toiletries were good quality and good selection. Reception staff were very good, especially... More 

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Hello from Vienna we hope you had a comfortable journey back home. Thank you so much for taking time to comment and rate your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back soon at the KAISERHOF Wien. Greetings from Vienna Yours KAISERHOF Team More 

Senior Contributor
25 reviews 25 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Lovely hotel with friendly staff and good rooms. Close to main city 10 min walk with more than enough restaurants nearby for any taste or budget. But 12 points go to best western for the breakfast best I've ever been offered in Europe if we ever came back to Vienna we would not hesitate to stay here again. Top marks... More 

Was this review helpful? Yes
KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Afternoon, we hope you had a comfortable journey back home. Thank you so much for taking time to comment and rate your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back soon at the KAISERHOF Wien. Thanks for the 12 points :-) Greetings from the former ESC... More 

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