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All 353 Vienna hotels »

BEST WESTERN PREMIER Kaiserhof Wien

4.0 of 5
Frankenberggasse 10, Vienna A-1040, Austria
Hotel amenities
Ranked #10 of 353 hotels in Vienna
4.5 of 5 stars 287 Reviews
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287 reviews from our community

What travelers say about this hotel
  • Very good(12)
  • Breakfast buffet(7)
  • Friendly and helpful(7)
  • Bar area(5)
  • Opera house(5)
  • Long days(3)
  • Steam room(3)
  • Night stay(3)
Traveler rating
    195
    76
    10
    3
    3
Only show reviews for Family (47) | Couples (123) | Business (24)
Date Rating
rss_luvs2travel
Southcentral PA
Senior Reviewer
7 reviews
5 of 5 stars Reviewed February 13, 2012 NEW

A clean, comfortable hotel located on a quiet side street, just minutes from the historic city center. A really good value for the location! The staff of the Kaiserhof were incredibly friendly and helpful. The breakfast was delicious with a great variety of fresh fruits, meats and cheeses, cereals, breads, etc. We enjoyed a lovely 3-night stay here and would... More

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EvaPrague
Prague
Senior Contributor
26 reviews
7 helpful votes
5 of 5 stars Reviewed February 11, 2012 NEW

I have been already to this hotel twice, or three times. The hotel is about ten minutes walk from the Opera across the bridge next to Operngasse. Therefore you can reach Albertina, Kartnerstrasse and all sightseeing very fast. The rooms are sparkling clean, very good beds and sheets. Bathroom has a bath, hairdryer and herbal shampoos. Breakfast is solid, good... More

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Luigi_Fino
Tokyo, Japan
Senior Contributor
46 reviews
8 helpful votes
3 of 5 stars Reviewed February 8, 2012 NEW

The place is not luxurous, rather a quite acceptable standard and centrally located. Better than a business-hotel chain, but prices are not too bad. I expecially enjoyed the breakfast buffet. Free Internet is also complimentary. This hotel has a long history and the building is relatively old, thus there is not much more than could be done. It has everything... More

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Kaiserhof Wien, Director of Sales at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
February 10, 2012

Dear Mr. Fino, we thank you so much for taking the time to fil our the questionnaire and we are glad that you had a nice stay in Vienna and enjoyed your time at the Kaiserhof. We hope to welcome you again at the Kaiserhof Best regards from Vienna, The Kaiserhof-Team More

olop555
Shannon, Ireland
2 reviews
1 helpful vote
5 of 5 stars Reviewed February 6, 2012

Just back from Vienna. Stayed in the Kaiserhof Wien with a friend for four nights. It was incredible value. The location is perfect, so central. The room was perfect - warm, modern and spotlessly clean. The breakfast was delicious. The staff were so friendly. Especially the receptionist, Crista. The weather was very cold but as Vienna is such a beautiful... More

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Kaiserhof Wien, Director of Sales at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
February 8, 2012

Dear Shannon , thank you so much for taking the time to fil our the questionnaire! We are glad that you enjoyed your stay in Vienna and at the Kaiserhof. Hope to welcome you soon ! With best regards, Michaela Mondl Sales & Marketing Manager More

Taner3
mersin,turkey
Contributor
12 reviews
3 helpful votes
5 of 5 stars Reviewed January 29, 2012

The Kaiserhof was established about 115 years ago. It is located at walking distance from the city center. The rooms are nice. The service is friendly. The breakfast buffet is satisfying. I especially enjoyed the engravings and old pictures displayed in the halls and corridors. By the way this was my second stay in this hotel (the previous one was... More

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Kaiserhof Wien, Director of Sales at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
January 30, 2012

Dear Mr Taner , we are pleased that you again chose the Hotel Kaiserhof Wien for your stay in Vienna and thank you very much for taking the time to fill in our questionnaire! We hope to have the possibility to welcome you a 3. time at the Kiserhof! With best regards, Michaela Mondl Sales & Marketing Manager More

Niko N
Paris, France
1 review
4 of 5 stars Reviewed January 27, 2012

Well situated near the metro and not far from each historical place of Wien. Nice and friendly employees. Nice and quiet room. Very delightful breakfast. I recommend ! We had a room on the fist floor, next to the lift and stairs, so I was a bit afraid of the nighty noise ... but it was definitely a quiet night... More

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Kaiserhof Wien, Director of Sales at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
January 30, 2012

Dear Mr Niko N., thank you for staying with us and thank you for taking the time to fill in the questionaire! We are very glad and delighted that you enjoyed your stay at the Kaiserhof in Vienna and we hope to welcome you again in Vienna With best regards, The Kaiserhof-Team More

770Traveller
Stockholm, Sweden
Contributor
13 reviews
4 helpful votes
4 of 5 stars Reviewed January 19, 2012

I stayed here for 4nights before heading off to salzburg. This is a well oiled machine due to the staff in all areas, reception, breakfast and room maintenance. My bathroom and room were clean and generous, bed dreamily comfortable. Linen white and fresh. Reception will organise any tour you want just ask. Wi-fi in room. I was on the ground... More

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Kaiserhof Wien, Director of Sales at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
January 24, 2012

We are pleased that you chose the Hotel Kaiserhof Wien for your stay! Dear Guest, thank you very much for taking the time to fill in our questionnaire! We are delighted to learn that you enjoyed your stay in the Kaiserhof! We hope to welcome you again soon! With best regards, Michaela Mondl Sales & Marketing Manager More

SilveiraJr
Porto Alegre, RS
Reviewer
5 reviews
5 of 5 stars Reviewed January 3, 2012

One off the best hotels I ever stay. Service, rooms, breakfast, etc. excelent. Near the great points to walk (Graben street, Museum quarter, and others). Very nice cost-benefit. More

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Kaiserhof Wien, Director of Sales at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
January 24, 2012

Dear Mr. Silveira, We are pleased that you chose the Hotel Kaiserhof Wien for your stay! Thank you very much for taking the time to fill in our questionnaire! We are delighted to learn that you enjoyed your stay in the Kaiserhof! We hope to welcome you again soon! With best regards, Michaela Mondl Sales & Marketing Manager More

Klankers
Charleston, South Carolina
Senior Contributor
32 reviews
4 helpful votes
3 of 5 stars Reviewed December 30, 2011

I have to say we went with this hotel based on rate. I think it was a good deal overall. Pros: location was great and easy walking distance to everything, breakfast included Cons: small rooms, small bathrooms ( 2 people could not be in the bathroom at same time), breakfast was average, beds with those dividers. We were comfortable and... More

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Kaiserhof Wien, Director of Sales at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
January 24, 2012

We are pleased that you chose the Hotel Kaiserhof Wien for your stay! Dear clients Klankers, thank you very much for taking the time to fill in our questionnaire! We are delighted to learn that you enjoyed your stay in the Kaiserhof! Your suggestions are a valuable source for permanent improvements and new ideas. We hope to welcome you again... More

BigBriFM
Suffolk
Senior Reviewer
7 reviews
5 helpful votes
5 of 5 stars Reviewed December 15, 2011

My wife and I stayed here in February 2011 for our birthdays and we paid for the slighty better room and it was definitely worht it. The service was excellent, the hotel was just off the main area and a short walk to the main streets. The room was lovely; large, well decorated and very comfortable. I would certainly stay... More

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Kaiserhof Wien, Director of Sales at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review
January 24, 2012

Schön, dass Sie unser Gast waren! Werte Gäste, herzlichen Dank, dass Sie sich die Zeit genommen haben, unseren Hotelfragebogen auszufüllen.... More

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BEST WESTERN PREMIER Kaiserhof Wien Also Known As

  • Best Western Hotel Vienna
  • Best Western Vienna
  • Vienna Best Western
Address: Frankenberggasse 10, Vienna A-1040, Austria

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BEST WESTERN PREMIER Kaiserhof Wien
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