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BEST WESTERN PREMIER Kaiserhof Wien

Travelers' Choice award winner
Frankenberggasse 10 | 1040 Wien, Vienna A-1040, Austria
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BEST WESTERN PREMIER Kaiserhof Wien
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982 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Perth, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed for 7 nights in June and we wanted to return again as we loved our first experinece there 2 years ago. It's location is ideal as it's so close to all transport. Minutes walk to city centre. Very friendly and knowledgable staff, outstanding breakfast buffet. All together a wonderful experience. Victor and Gerda Perth Australia.

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Colchester, United Kingdom
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115 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From the moment we checked in we were made to feel at home. Nothing was too much trouble. Of particular note is breakfast. It is hard to think of anything which is part of anyone's normal breakfast which was not available on the buffet. The coffee was excellent. Ideally placed for all the city attractions, and the underground is only... More 

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Bucharest, Romania
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed 3 nights at this hotel and were very pleased with the quality of the rooms (super comfy beds, large and well equipped bathroom), the warmth of the staff, both at the reception and in the restaurant and the diverse breakfast. The hotel is a few minutes walk from both the historic centre and a metro station where several... More 

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Stayed two days with friends. Very attentive and courteous staff, great food and very comfortable rooms. There were special pillows available on request to ensure a restful night's sleep. Loved the décor and the ambience. Recommend the gnocchi!

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Hewitt, Texas
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46 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is located just ouside the Ring, but is an easy walk to the center. You can also catch the tram right outside the door or a short walk to the subway. Breakfast was fantastic, with a whole spread of choices. Hotel staff were helpful, and there is a comfortable bar with elegant seating and a cafe near the... More 

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San Francisco, California
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14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

What a splendid hotel and oh what a beautiful stay we had in Vienna! Amazing breakfast choices, perfectly appointed room, friendly service, fabulous location close enough on foot to the Ringstrasse but far enough to avoid the touristic glut or its noise. Such a good location actually that we were able to walk to the train station after our Vienna... More 

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New Delhi, India
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92 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

it was very early one morning when we arrived at kaiserhof. though the rooms weren't available until 2 pm, we were allowed to feast on their breakfast upon request. and by god, other than exploring vienna everyday, we would look forward to their out of this world breakfast each morning of our 4 day stay. corrine at the desk made... More 

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. As an traditional city hotel, we are unfortunately not able too enlarge our gym and spa area. The building is under urban heritage conservation - so adaptions are really difficult to implement. We... More 

Brighton, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been visiting European cities with a group of friends, we all agreed this is the best hotel we have stayed in so far. The staff are brilliant, an amazing choice of food for breakfast and very reasonable bar prices. Our rooms were clean, comfortable and a good size. It's located in a quiet area about 10 mins walk... More 

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Good Morning to Brighton, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliements and your feedback, it is the best way to improve and adapt our service and the quality level. We hope to welcome you back again one day in Vienna and of course the KAISERHOF... More 

Calgary, Alberta, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel is within walking distance from the main tourist area. Excellent staff at reception, lounge, and breakfast room. The breakfast is complimentary and they were willing to let you start ahead of opening (15-20 min)if you have a plane to catch or a early tour. The breakfast had a great variety. The rooms were impressive. Spacious, modern, clean, and... More 

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Dear Sheri, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team More 

New York City, New York
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Would recommend highly. great very professional hospitality staff…. lots of extra care. Great rooms. Very good location not far from Vienna center. Easy walk. Near subway and streetcar. Great full breakfast. great bar for nightcap and even Vienna chocolate cake and milk…. We really enjoyed staying there.

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KaiserhofWien, Verkaufsleiter at BEST WESTERN PREMIER Kaiserhof Wien, responded to this review

Dear Edward, we hope you had a wonderful trip back home. Thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team More 

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Neighborhood Profile
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The fourth district combines elegant tradition with contemporary style and relaxed living. More than a dozen town palaces and churches such as St. Charles Borromeo have added glamour to a neighborhood known for its traditional retail and crafts shops, taverns, cafés. Wieden is also home to Naschmarkt, Vienna’s largest street market. Many bohemian types have found their way to Wieden: meet them in trendy cafés and bars, shop alongside them for vintage items, enjoy Wien Museum’s and Kunsthalle’s modern temporary exhibitions, and hang out with the bees at Vienna’s most beautiful urban garden, Karlsgarten.
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