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All 368 Vienna hotels

BEST WESTERN Hotel-Pension Arenberg

4.0 of 5 Hotel   |   Stubenring 2, Vienna A-1010, Austria
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59%
Ranked #249 of 368 hotels in Vienna
A recent review
3 of 5 stars reviewed 4 days ago
martinfroggatt Derby, UK
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128 people have reviewed this hotel

Traveler rating
    19
    51
    29
    16
    13
See reviews for
20
47
19
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Derby, UK
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Odd place. Situated on the second and third floors of the building. Good shower, good comfy bed, not so good having the tram stop beneath your window at night! Clean room with good air con (30+ outside when I was there) Short walk into the centre of Vienna, so lots of choices for places to eat, drink and maybe eat... More

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Seattle area
Contributor
16 reviews 16 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I reserved a room with balcony including breakfast for 4 nights four months in advance at a special rate. After the third night, my key card wouldn't work and I was informed that they need my room for another booking. The fourth night was spent in a dingy airless room looking out into a blank wall. No argument would work,... More

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Seattle
Contributor
15 reviews 15 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 14, 2014 via mobile

This hotel is in a great location and is FULL of Viennese charm. It doesn't have a ton of rooms and unfortunately we could only book one night. I wish we had planned better. The breakfast was incredible and the staff helpful and nice.

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usa
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed July 5, 2014

The hotel is a 3 star hotel with generosity. I wonder how Best Western got this hotel rated 4 star. a true injustice. Reception is closed 11 pm till morning. Feels totally insecure late at night and early morning as it is 2 floors in a large building and no one there after evening. room was tiny with a 2... More

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Rome, Italy
Top Contributor
61 reviews 61 reviews
39 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed June 2, 2014

The hotel has a very good location so from that point of view it is not bad. What strikes me is that this is supposed to be a 4 star hotel. That is impossible. It is more like a B&B rather than a hotel, and the staff is rather rude. One receptionist, was very friendly and pleasant, but except for... More

Was this review helpful? Yes 3
Auckland New Zealand
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 18, 2014

What a great find this hotel is! The location is perfect for catching the #2 tram. We had a lovely room with period furniture and a balcony. The staff are very friendly and helpful. We had a very early morning check out and the staff arranged for some fruit, water and sandwiches to be left in our room the night... More

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Male
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 18, 2014 via mobile

Minutes away from the old town area, elegany interior design and warm ambient. Had a really good impression from the moment we stepped in. The only downside, and the most important one, was the attitude of the receptionist, which is unbelievably rude and unprofessional.

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Tampa, Florida
Contributor
11 reviews 11 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 26, 2014

I stayed here a couple of months ago, while being on a business trip in Austria. This place is clean and its location is perfect for visiting the city. Unfortunately, these are the only pro' s that I could discover. The food just lacks the taste, the room is very small and uncomfortable, and the WIFI signal is intermittent. The... More

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Amberg, Germany
2 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 12, 2014

From 30.12.2013 until 05.01.2014 I booked a reservation in Hotel Pension Best Western Arenberg in Vienna for the price of approximately 1100 euros ( 6 nights). I wanted to try out the Viennese flair und opted for a junior suite just as the pictures in booking.com suggested. It’s not clear in the photos but the hotel takes up just two... More

Was this review helpful? Yes 11
White Plains, New York
Top Contributor
154 reviews 154 reviews
14 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed October 10, 2013

Pension Arenberg is just what advertised - old world pension charm and decorated accordingly.. Prices, while not cheap, are reasonable for an accommodation located in the center of Vienna. Excellent location on tram ring at station. Only 5 minutes from U bahn station. The Arenberg is spotless. The breakfast buffet is like nothing you have ever seen before. There are... More

Was this review helpful? Yes 3
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Additional Information about BEST WESTERN Hotel-Pension Arenberg

Address: Stubenring 2, Vienna A-1010, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotel-Pension Arenberg 4*
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Also Known As:
Best Western Hotel-Pension Arenberg Hotel Vienna
Best Western Hotel Arenberg
Best Western Vienna
Vienna Best Western

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style
#142 Luxury Hotel in Vienna
Hotel Class
Number of rooms
22

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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