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All 366 Vienna hotels

BEST WESTERN Hotel-Pension Arenberg

4.0 of 5 Hotel   |   Stubenring 2, Vienna A-1010, Austria
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Ranked #257 of 366 Hotels in Vienna
A recent review
4 of 5 stars Reviewed September 24, 2014
cdnIriegirl Cannington, Canada
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133 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cannington, Canada
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 24, 2014

We enjoyed our stay here, in large part because we were able to secure a room with a balcony(a teeny tiny balcony - 1 of only 2 in the entire hotel), otherwise I might have found it a bit claustrophobic. The room was beautiful with tons of charm and the staff were very helpful, letting us get coffee from the... More

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Derby, UK
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 17, 2014

Odd place. Situated on the second and third floors of the building. Good shower, good comfy bed, not so good having the tram stop beneath your window at night! Clean room with good air con (30+ outside when I was there) Short walk into the centre of Vienna, so lots of choices for places to eat, drink and maybe eat... More

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Seattle area
16 reviews 16 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed July 19, 2014

I reserved a room with balcony including breakfast for 4 nights four months in advance at a special rate. After the third night, my key card wouldn't work and I was informed that they need my room for another booking. The fourth night was spent in a dingy airless room looking out into a blank wall. No argument would work,... More

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16 reviews 16 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 14, 2014 via mobile

This hotel is in a great location and is FULL of Viennese charm. It doesn't have a ton of rooms and unfortunately we could only book one night. I wish we had planned better. The breakfast was incredible and the staff helpful and nice.

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Senior Contributor
24 reviews 24 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed July 5, 2014

The hotel is a 3 star hotel with generosity. I wonder how Best Western got this hotel rated 4 star. a true injustice. Reception is closed 11 pm till morning. Feels totally insecure late at night and early morning as it is 2 floors in a large building and no one there after evening. room was tiny with a 2... More

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Rome, Italy
Top Contributor
60 reviews 60 reviews
38 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed June 2, 2014

The hotel has a very good location so from that point of view it is not bad. What strikes me is that this is supposed to be a 4 star hotel. That is impossible. It is more like a B&B rather than a hotel, and the staff is rather rude. One receptionist, was very friendly and pleasant, but except for... More

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Auckland New Zealand
Senior Contributor
37 reviews 37 reviews
30 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 18, 2014

What a great find this hotel is! The location is perfect for catching the #2 tram. We had a lovely room with period furniture and a balcony. The staff are very friendly and helpful. We had a very early morning check out and the staff arranged for some fruit, water and sandwiches to be left in our room the night... More

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 18, 2014 via mobile

Minutes away from the old town area, elegany interior design and warm ambient. Had a really good impression from the moment we stepped in. The only downside, and the most important one, was the attitude of the receptionist, which is unbelievably rude and unprofessional.

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Tampa, Florida
11 reviews 11 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 26, 2014

I stayed here a couple of months ago, while being on a business trip in Austria. This place is clean and its location is perfect for visiting the city. Unfortunately, these are the only pro' s that I could discover. The food just lacks the taste, the room is very small and uncomfortable, and the WIFI signal is intermittent. The... More

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Amberg, Germany
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 12, 2014

From 30.12.2013 until 05.01.2014 I booked a reservation in Hotel Pension Best Western Arenberg in Vienna for the price of approximately 1100 euros ( 6 nights). I wanted to try out the Viennese flair und opted for a junior suite just as the pictures in booking.com suggested. It’s not clear in the photos but the hotel takes up just two... More

Was this review helpful? Yes 11
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Additional Information about BEST WESTERN Hotel-Pension Arenberg

Address: Stubenring 2, Vienna A-1010, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Hotel-Pension Arenberg 4*
Number of rooms: 22
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Also Known As:
Best Western Hotel-Pension Arenberg Hotel Vienna
Best Western Hotel Arenberg
Best Western Vienna
Vienna Best Western

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