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BEST WESTERN Hotel-Pension Arenberg

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Stubenring 2, Vienna A-1010, Austria
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BEST WESTERN Hotel-Pension Arenberg
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BEST WESTERN Hotel-Pension Arenberg
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BEST WESTERN Hotel-Pension Arenberg
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155 reviews from our community

Traveler rating
    23
    64
    31
    21
    16
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23
59
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23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Scotland, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After an awful start in Vienna when we arrived late at night to find another hotel had given away our room booked for 6 nights despite having been paid in full in advance we booked this hotel on line via a laptop at a time when over 20,000 delegates had descended on the city for a conference. Arriving after another... More 

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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in room 8, next to the breakfastroom for 2 nights. Perfect stay! No noise from the stubenring and other guests having breakfast. Big room, very classical. And the breakfast was very diverse! Loved it!

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lancashire
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 4, 2015

We had room 15 in this old apartment block,with the hotel on the 2nd and 3rd floor (there are lifts) it was a corner room with windows facing down both streets, really well presented with seperate hall, nice comfortable beds and a great seating area, the staff were very helpful and even tolerated my rusty German. Breakfast was good with... More 

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Sofia, Bulgaria
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 21, 2015

The hotel is really good located. 15 min away from the center. Tram No.2 will get you to the opera for less then 10 min. From the Schwedenplatz subway station you'll get to Schönbrünn for less then 15 min. The pension is fully wheelchair friendly, the room has average size but its fully equipped. I had a wonderful time in... More 

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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 3, 2015

We visited this hotel for four nights, one of them being New Year's Eve, obviously a busy time in Vienna. We booked a 'standard two person' room via booking.com, and were very surprised to find out we were put in a mini-room. It had one normal built-in bed (although very short) and an uncomfortable fold-out bed at the other side... More 

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Split, Croatia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 25, 2014

Hotel is situated in private building on 2nd and 3rd floor. Reception in 2nd and my room was on 3rd floor. You need to enter in apartment door with luggage to reach reception and than same to get in the hall where is the rooms. Other people having private apartments for living on the same floor.

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Milan, Italy
Top Contributor
71 reviews 71 reviews
4 hotel reviews
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed December 23, 2014

This hotel is the worst place where you can stay. AVOID IT!!!!! MY BAG WAS STOLEN from the room and the receptionist did not even apologise or give me any feedback on what to do. She didn't even know proper english. Terrible. They just said that the manager was unavaliable and to write down what happened. They also said that... More 

Was this review helpful? Yes 5
Cannington, Canada
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 24, 2014

We enjoyed our stay here, in large part because we were able to secure a room with a balcony(a teeny tiny balcony - 1 of only 2 in the entire hotel), otherwise I might have found it a bit claustrophobic. The room was beautiful with tons of charm and the staff were very helpful, letting us get coffee from the... More 

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Derby, UK
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 17, 2014

Odd place. Situated on the second and third floors of the building. Good shower, good comfy bed, not so good having the tram stop beneath your window at night! Clean room with good air con (30+ outside when I was there) Short walk into the centre of Vienna, so lots of choices for places to eat, drink and maybe eat... More 

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Seattle area
Contributor
16 reviews 16 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed July 19, 2014

I reserved a room with balcony including breakfast for 4 nights four months in advance at a special rate. After the third night, my key card wouldn't work and I was informed that they need my room for another booking. The fourth night was spent in a dingy airless room looking out into a blank wall. No argument would work,... More 

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