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All 367 Vienna hotels

Hilton Vienna Plaza

5.0 of 5 Hotel   |   Am Schottenring 11, Vienna 1010, Austria
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Ranked #108 of 367 hotels in Vienna
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed March 13, 2014
melanie B Leatherhead
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726 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leatherhead
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2014

I stayed at this hotel in April 2013 for four days. The trip was a gift for my 60th birthday from one of my sons. I tried to book again for this spring only to discover it is closed for renovations. However, this prompted me to write a review which I did not do last year. Although we had to... More

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Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, We highly appreciate your great comments, thank you for taking the time to review us on Tripadvisor. It is nice to see that you enjoyed your stay with us last year and you would like to return. It makes us very proud that we could make your 60.birthday delightful and unforgettable! Your praising words are great motivation... More

Boston, Massachusetts
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed February 17, 2014

We stayed at the Hilton Vienna Plaza for four nights over the Thanksgiving weekend to see the Christmas markets. You couldn't have asked for a better location to see the markets. The U-2 station is around the corner from the front door of the hotel and only a few blocks walk to the Rathausplatz, Freyung, Am Hof, Alten AKH and... More

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Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, Thank you very much for sharing your feedback regarding your stay at the Hilton Vienna Plaza. It was a pleasure to read how much you enjoyed your visit and that we were able to fully meet your expectations. We would also like to thank you for your recommendations about Vienna. We are pleased to announce that the... More

Toronto, Canada
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 10, 2014

Nice hotel, great location, super staff, expensive breakfast (your 5 mins away from 100's of good breakfast places). I would stay again. Under reno from Jan to May 2014. I would recommend to see all of Vienna's sights. Subway entrance just around the side of building!!

Was this review helpful? Yes 1
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, Thank you for taking the time to share your experiences on Tripadvisor. We are glad that you very much enjoyed your stay with us, especially our location and the services provided by our team members. I would also like to thank you for recommending us and we would you pleased to welcome you back after our reopening... More

Newport Beach, California
Top Contributor
50 reviews 50 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 9, 2014

Good location, very convenient to subway. Staff is excellent, including Gabor (concierege) who helped me immensely with his advice, information, etc. Chang at the front desk was fantastic with customer service also. Nice large room. The bed was not very comfortable, however. The spa is quite nice, with jacuzzi, sauna and cold plunge. That was one of my favorite things... More

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Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, First of all, I would like to thank you very much for your comments regarding your recent stay at Hilton Vienna Plaza. We were pleased to read your positive feedback about our location, the size of our guest rooms, spa facilities and cleanliness. Furthermore, it was such a pleasure to see that our employees, especially Gabor and... More

Surfers Paradise, Queensland, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 8, 2014

We spent two nights here on a trafalgar tour. It was a lovely old hotel with lots of ambience. The rooms were clean and roomy. The bay window overlooking the street with all the lights was lovely. Short walk to xmas markets and landmarks. The bed was comfy but quite hard.

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Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, We would like to thank you for sharing your experiences on Tripadvisor in regards of your recent stay with us. It was such a pleasure to see that we could impress you and you very much enjoyed your stay with us. We are glad that our ambience, the guestrooms and location were to your complete satisfaction! We... More

Reading, United Kingdom
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 7, 2014

Family three-night pre-Christmas stay. excellent hotel which is only 5 minutes walk from nearest Christmas market, and 10 from the city centre. efficient desk, we were given a huge room with access to the exec floor restaurant, plenty of space for young family. breakfast really excellent, busy but well-organised. only lack is of a pool, but a very relaxing environment... More

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Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, We very much appreciate your opinion, thank you taking the time to post your review. First of all, we were delighted to learn that we could meet your expectations almost in all aspects and we could provide you an enjoyable stay. Also thank you for your praising words in regards of our employees, especially of our Front... More

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 6, 2014

We spent the 30th and new year's eve 2013 at the Plaza. The staff was helpful and responsive to our requests, but they were not much on volunteering any assistance. The bed was a flat mattress, about four inches thick. As an American, we are not accustomed to such flats without a box spring. We had to ask for a... More

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Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, Thank you for taking the time to review us. First of all, we regret that we could not meet your expectations in all aspects, especially in regards of our mattresses and furnishing. However, we hope that you still enjoyed the rest your stay with us. I would like to kindly inform you that our hotel is already... More

Copenhagen, Denmark
1 review
4 of 5 stars Reviewed January 2, 2014

We stayed at the Hilton Vienna Plaza for New Years. Even though we only stayed there one night, we got exceptionally much value. We were able to check in early, the room was spacious and clean, and the next day we got a lot of service from Gabor the concierge even after we had checked out. He offered assistance well... More

Was this review helpful? Yes
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, Thank you very much for your great review! We were delighted to learn that we could make your New Years Eve memorable and you very much enjoyed your stay with us. Also thank you for recommending us! With pleasure we forwarded your nice words to Gabor. We hope to have the pleasure welcoming you back soon, Best... More

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 1, 2014 via mobile

My husband and I spent a week at the Hilton Vienna Plaza and celebrated Christmas here. The hotel is dated as per other reviews, however, the hotel is about to go through a major refurbishment. Room: We were upgraded to a penthouse suite so had plenty of room and club access. Location: We were happy with the location. For us... More

Was this review helpful? Yes
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, Thank you very much for posting a review on Tripadvisor. It was such a pleasure to see that you very much enjoyed your stay with us! Also thank you for highlighting Gabor and Camille. We already forwarded your praising words to them! We look for welcoming you back soon, Sincerely, Matthias Herd Hotel Manager More

Regina, Canada
Top Contributor
52 reviews 52 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 29, 2013

My husband and I stayed at the Hilton Vienna Plaza while traveling throughout Europe in early December on a Christmas holiday. We only have good things to say about our stay, and would definitely return during a future visit to Vienna. We booked the hotel through Hotwire and received an excellent deal, so it was a great value especially considering... More

Was this review helpful? Yes 1
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, We appreciate very much that you took the time to share your thoughts on Tripadvisor. We were so delighted to see that we could exceed your expectations and you very much enjoyed your stay with us. We are glad that we could make your Christmas memorable! We look forward to welcoming you back soon, Best regards, Matthias... More

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Additional Information about Hilton Vienna Plaza

Also Known As:
Hilton Vienna Plaza Hotel
Hilton Vienna Plaza Hotel Vienna
Hilton International Vienna
Hilton Vienna
Vienna Hilton
Address: Am Schottenring 11, Vienna 1010, Austria
Phone Number:
Location: Austria > Vienna
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#56 Family Hotel in Vienna
#76 Luxury Hotel in Vienna
#77 Business Hotel in Vienna
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hilton Vienna Plaza 5*
Official Description (provided by the hotel):
Dear guests, we are going to make the great even better! Exciting times ahead for the Hilton Vienna Plaza! Our hotel will be undergoing a masterplan renovation, including all bedrooms, meeting spaces and public areas. Therefore the hotel will cease operation beginning January 2014 and will be reopened in May 2014. We look forward to welcoming you in the new era of the Hilton Vienna Plaza in the near future! In the meantime, we kindly recommend booking your room at one of our other beautiful hotels in Vienna: the Hilton Vienna Stadtpark or the Hilton Vienna Danube Waterfront, where you and your guests will experience the same excellent service standards. Please note that between May 9th and October 31st a few floors in the hotel are still undergoing refurbishment. Rest assure that all disturbances will be kept to an absolute minimum. --------------------------------------------- Hilton Vienna Plaza is situated at Vienna's most prestigious location, the Ringstrasse. It is only a short walk to St. Stephen's Cathedral, Burgtheater, the State Opera and Hofburg Imperial Palace. Opened in 1988 as the first designer hotel in the city, it has been extensively renovated and once again provides exclusive amenities and unique service. Inspired by the golden era of the 1920s and Art Nouveau, the atmosphere that combines historical splendour with ultimate comfort awaits you and opens the doors to the contemporary lifestyle of the city. Whether you visit Vienna for its art and culture or on business, we ensure that your stay at Hilton Vienna Plaza is extraordinary. ... more   less 
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