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Hilton Vienna Plaza

#46 of 365 Hotels in Vienna
Certificate of Excellence
Hotel website
Schottenring 11 | A-1010 Vienna, Vienna 1010, Austria
Special Offer
Summer Sale - Save 30%
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Hilton Vienna Plaza
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267 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Never stayed in a Hilton hotel before. Decided to book this one as it was in the summer sale and all the other hotels I had booked (around Europe as I was travelling) were cheap so thought I would treat me and my boyfriend. Did not let us down! Very smart, clean, modern - just beautiful! Staff were very friendly... More 

Was this review helpful? Yes
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, thank you very much for your kind words about your recent stay with us. I am delighted to read that you had a wonderful experience at Hilton Plaza and that our facilities and services fully met your expectations. It would be a pleasure to welcome you again in the near future! With kind regards from Vienna, Matthias... More 

Reading, United Kingdom
5 of 5 stars Reviewed 2 days ago NEW

starting from the warm welcome by Mr Chang at the reception, to the penthouse kings suite experience and the added HHHonours benefits, this was a great hotel living up to its promise of superb service and committed staff. The hotel staff were always cheerful and willing to help with directions to tourist places, options and experiences. Superb location very near... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, thank you very much for taking the time to share your feedback on TripAdivisor. I am happy to read that you and your family enjoyed your stay with us and that especially our central location as well as the service offered by our Plaza Team was to you fullest satisfaction. I hope to have the pleasure of... More 

London, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Amazing hotel, beautiful, modern and clean. The staff literally couldn't do enough for us. It was such a fabulous hotel. The breakfast was incredible and if you have a room on the penthouse floor you can access the 2nd floor lounge where they have breakfast and sweets,cakes and tea all day long!

Was this review helpful? Yes
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, thank you very much for your kind words regarding your stay at Hilton Vienna Plaza. It is a pleasure to read that you had a wonderful stay with us. Thank you also for your kind words about our Plaza Team. It is a great pleasure to read that our guests feel well taken care of. We’ll be... More 

Dhahran, Saudi Arabia
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 days ago NEW

I stayed here with some family and it just wasn't up to par with other Hilton hotels I have stayed at. When we first checked in the room my parents were staying in didn't seem like it had been thoroughly cleaned (there were still dirty tissues on the floor!!). None of the rooms had simple amenities that other hotels provide... More 

Was this review helpful? Yes
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, herewith I would like to thank you very much for taking the time to share your experiences in regards of your recent stay at the newly renovated 1920`s style Hilton Vienna Plaza. First of all, please accept our sincerest apologies for all inconveniences caused.We truly regret that we were not able to deliver the service you may... More 

New York, New York, United States
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What a pleasant experience for our family of three staying at Hilton Vienna Plaza! Most welcoming staff, excellent housekeeping services, always available and knowledgeable concierge services and the most perfect location in town - makes us want to return back to the same property. Hotel is located on a quiet street in a posh neighborhood of Vienna's district 1 (city... More 

Was this review helpful? Yes
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, thank you very much for your kind words about your stay at Hilton Vienna Plaza. I am delighted to read that you had a wonderful stay with us and that our services and the central location were to your fullest satisfaction. We will certainly be glad to welcome you again in the near future! With kind regards... More 

Level Contributor
71 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Overall the hotel is good except the air condition. Even we put on 18 degree with high fan , still feels like 24 degree. Anyway still acceptable but should be better. The staff is excellent , provide good services. Breakfast is good , wifi is fast , shower is good except the degsin is odd , water may come out... More 

Was this review helpful? Yes
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, thank you for your feeback on TripAdvisor. I am glad you overall enjoyed your stay with us and hope to have the pleasure of welcoming you again in the near future. With kind regards from Vienna, Matthias Herd Hotel Manager More 

Montreal, Quebec
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hilton Vienna Plaza is just about the perfect hotel for a couple or family visiting Vienna for the first time. Myself and my girlfriend chose the hotel largely due to the H-Honors program but had decided on this specific Hilton because of its location on Schottenring (Vienna Ring Road.) The location is walkable from virtually everything on the must... More 

Was this review helpful? Yes
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, thank you very much for taking the time to write a review about your recent stay. I am happy to read that you had a pleasant stay with us and that our central location was very convenient for you. Furthermore, I would like to thank you for mentioning our Plaza team, it is always great to read... More 

London, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at The Hilton Plaza for 2 nights 15 July...absolutely fabulous! We had room 733, luxurious and quiet! It was about 35 degrees outside but the air conditioning kept the room nice and cool. The rooms are sound proofed so we couldn't hear any noise from outside. Very clean and we had tea/coffee facilities, plenty of plugs, and fluffy... More 

Was this review helpful? Yes
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, thank you very much for your kind words regarding your recent stay at Hilton Vienna Plaza. It is a pleasure to read that you enjoyed your stay with us and that our central location, the spacious guest rooms and our bar met your expectations. I do hope to have the pleasure of welcoming you back again soon.... More 

Manila
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed July 3 to 6, 2015. We were with a group of tourist, the aircon in many of the rooms were not working. This is summer time and temperature was 32 degrees centigrade. It was hot. They did not tell us the air conditioning system was out of order for a few days. They kept it a secret and... More 

Was this review helpful? Yes
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, thank you for taking the time to provide some feedback on your recent visit. I sincerely apologize that the experience made was not to your satisfaction. I fully understand your frustration about the temperature experience. Our central cooling unit broke down on one evening when the outside temperature was extremely hot. We certainly took every action possible... More 

Canberra, Australia
Level Contributor
117 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 4 days here, moving from the Hilton Vienna after a tour. The hotel is located on the Ringstrasse and a 20-30 minute walk from most attractions. The hotel has undergone a major renovation recently. As soon as you enter the lobby a sense of calm descends as it is very quiet. Check-in was fine and staff very helpful... More 

Was this review helpful? Yes
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, thank you very much for your positive review on TripAdvisor. I am happy that you had a lovely stay with us and hope to have the pleasure of welcoming you again in the future. With kind regards from Vienna, Matthias Herd Hotel Manager More 

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Staying in Serviten Quarter

Neighborhood Profile
Serviten Quarter
The Serviten Quarter is an inner city neighborhood with many private charms. Popular with French and American expats, Sigmund Freud’s neighborhood boasts his former practice and apartments, now turned into a museum. Stunning Liechtenstein Garden Palace houses the private art collection of Prince Adam of Liechtenstein. Romantic Strudlhofstiege close to the palace is a fantastic photo spot. With their small independent shops and eateries, the main streets of Liechtensteinstrasse, Porzellangasse and Servitengasse reveal much of this area’s character. Peek into baroque Serviten Church, with its richly decorated dome and walls. At the Old Jewish cemetery in Seegasse you can see one of the most precious cemeteries in Europe with tombstones almost 500 years old.
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