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Hilton Vienna Plaza

5.0 of 5 Schottenring 11 | A-1010 Vienna, Vienna 1010, Austria
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Certificate of Excellence 2014
Hilton Vienna Plaza
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Hilton Vienna Plaza
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104 reviews from our community

Traveler rating
    62
    28
    11
    0
    3
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15
38
4
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sunderland, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

This hotel has adequate accommodation for people to stay comfortably. This was my first trip to Europe, so I don't know if the hard beds are a Euro thing, but I found them uncomfortable. This hotel was no fuss whatsoever. I am used to travelling in Asia where they really go overboard and make you deal with a million staff.... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, I would like to thank you very much for sharing your impressions. We very much regret that we could not live up to all your expectations regarding your stay at our newly renovated Art Deco hotel. First of all, we are truly sorry that our famous Serenity mattress was not comfortable for you. Actually, our beds are... More 

Northampton England
Top Contributor
218 reviews 218 reviews
75 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

maybe this is being a bit picky....but the restaurant has limited options (think cafe not restaurant), there was a not nice smell coming from the shower, and breakfast lacked somewhat. It's a nice location and on most things lives up to Hilton standards, but not consistently enough for me on this occasion.

Was this review helpful? Yes
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, thank you for sharing your experiences regarding your recent stay with us. Your opinion is highly appreciated, it enables us to improve! First of all, we truly regret that we did not entirely fulfill your expectations. We sincerely apologize for the inconveniences experienced regarding the mentioned issues. I forwarded your observations to the respective department heads. However,... More 

Utrecht
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel 18th to 20th January 2015. Was there to attend a business meeting. There are no negatives. From the minute you walk in you notice how calm it is. The reception area is manned by very efficient staff, and i was checked in in minutes and on my way to my beautiful room. I was in room... More 

Was this review helpful? Yes
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, thank you for sharing your detailed review regarding your recent stay at the newly refurbished Hilton Vienna Plaza. It was such a pleasure to read your positive feedback and we are thrilled that you very much enjoyed your overall stay! We hope to have the pleasure accommodating you next time again, With kind regards, Matthias Herd Hotel... More 

Greater London, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

I stay in Vienna on business regularly and tried a number of hotels, including the Plaza before its refurb. My most recent trip saw me try the Plaza and and it was very pleasurable and the refurb has transformed the hotel look, comfort and experience. Staff were excellent (look out for Chang on reception - fantastic, friendly service, as was... More 

Was this review helpful? Yes
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, Greetings from Vienna! First of all, I would like to thank you for describing you experiences about your recent stay at the newly refurbished 1920`s style Hilton Vienna Plaza. We were glad to see that you enjoyed your overall stay with us and that the team members were able to exceed your expectations, especially our Plaza Host,... More 

Bucharest, Romania
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is one of my personal favorites in Vienna and in Europe considering perfect position next to City Center, proximity to Metro station and cost/quality ration. Recent refurbishment refreshed the rooms while maintaining high quality decors and furniture. Had decided to book for a week-end with the wife in an extent to my business trip to Vienna. Went for... More 

Was this review helpful? Yes
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, thank you for sharing your experiences regarding your recent stay at the newly refurbished Hilton Vienna Plaza! It was such a pleasure to see that our Art Deco hotel is your favorite hotel in Europe! Thank you for your praising words. Coming back to your comments regarding bathroom facilities, I would like to kindly inform you that... More 

Copenhagen, Denmark
Contributor
20 reviews 20 reviews
19 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Perfect stay in perfect hotel. Highly professional front desk staff, everything is fast and convenient. Spacious modern room, nice bed, plentiful breakfast. I also used conference services during my stay and this aspect is also impeccable. But I would say, that next time I will choose a hotel with free WI FI in the room and conference room. Charging EUR... More 

Was this review helpful? Yes 1
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, thank you for sharing your fantastic comments regarding our 1920`s style Art Deco hotel on Tripadvisor! We are glad that our Plaza Hosts could impress you with their professionality and friendliness. Furthermore, we were delighted to see that our guest rooms and also the breakfast offerings were to your complete satisfaction. Regarding Wifi, please note that we... More 

Berlaar, Belgium
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We were very impressed with the totally renewed Hilton Vienna Plaza. The new '20's style is suiting the Hotel well and food in the restaurant is amazing!!!! We had a great room and the location is perfect. If we go back to Vienna we would defenatly book the Plaza again.

Was this review helpful? Yes 1
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, thank you for reviewing our 1920`s style hotel and its services. It was such a pleasure to see how impressed you were and that you very much enjoyed your stay with us! We are glad that every aspect, especially our new design, the atmosphere of the 20`s, your guest room, the Executive Lounge, furthermore our food offerings... More 

Haifa, Israel
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This re-build hotel located at the center of Vienna. Walking distance to most of the attractions. My wife and myself enjoy staying at this Hilton hotel. The staff was very friendly and helpful. There welcome was amazing. Specially Mr. Huemer Manuel, Who help us before the stay with finding restaurants and during our stay. We are very recommend this hotel... More 

Was this review helpful? Yes 1
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, herewith I would like to thank you for sharing your experiences regarding your recent stay at the newly renovated Hilton Vienna Plaza. First of all, we were delighted to see that we could live up to all your expectation and you were especially satisfied with the service provided by our Hosts. Please rest assured that with great... More 

Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited Plaza in the beginning of January and stayed for a week. Everyone and everything was perfect except few details. First, the check in was quick in a professional manner and full of smiles. Our room was very stylish with warm colours and nice design. The only drawback is that slippers, bathrobes were missing and a lamp of the... More 

Was this review helpful? Yes 2
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, I would like to thank you for sharing your experiences regarding your recent stay at the newly renovated Hilton Vienna Plaza. We were delighted to see that you had an enjoyable stay with us. Your opinion is highly appreciated and I would like to assure you that your comments do not stay unheard. First of all, it... More 

Contributor
13 reviews 13 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

It was my friend and mine first trip to Vienna. The staff at the front desk went above and beyond to address our every need. We needed local directions, an overview of the public transportation, and adapters. They took pictures of us when we got all dressed for a concert. Most impressively, we need some help with another Hilton reservation... More 

Was this review helpful? Yes 1
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, Thank you for taking the time to share your kind feedback with everyone, we appreciate your time. I am thrilled to read that you had a wonderful stay at our newly renovated hotel and that you found our team to be extremely helpful and efficient. Our team works extremely hard to deliver exceptional service to all our... More 

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Additional Information about Hilton Vienna Plaza

Address: Schottenring 11 | A-1010 Vienna, Vienna 1010, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Vienna Plaza 5*
Number of rooms: 254
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Also Known As:
Hilton Vienna Plaza Hotel Vienna
Vienna Hilton
Hotel Style:
#13 Spa Hotel in Vienna
#33 Business Hotel in Vienna
#35 Luxury Hotel in Vienna
#35 Romantic Hotel in Vienna
#98 Family Hotel in Vienna

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