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All 369 Vienna hotels

Hilton Vienna Plaza

5.0 of 5 Hotel   |   Schottenring 11 | A-1010 Vienna, Vienna 1010, Austria
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77%
Ranked #113 of 369 hotels in Vienna
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
JAB4209 Charlotte, North Carolina
  • Reviews (740)
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740 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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English first
Charlotte, North Carolina
1 review
5 of 5 stars Reviewed yesterday NEW

The reason that I say the Hilton Vienna Plaza is one of the nicest hotels I've ever stayed in is not because of just one aspect of the hotel. My review is not focused on just the decor or just the staff; rather it focuses on everything and everyone in total that makes the Hilton Vienna Plaza what it is.... More

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Edinburgh, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This Hilton Hotel comes highly recommended as it has recently been refurbished to a very high standard. The rooms have been tastefully decorated together with excellent bathroom facilities. Special mention must go to Diana on Reception and Chang the bellman who answered all our questions and were very helpful and enthusiastic at all times. Diana even took the trouble to... More

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Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued Guest, Thank you very much for sharing your experiences on Tripadvisor! Your feedback is very important for us and I was delighted to read that you very much enjoyed your stay at the newly renovated Hilton Vienna Plaza and that our guest rooms fully met your expectations. Furthermore, I would like to thank you for your great feedback... More

uk
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This hotel is stunning in great location however I would not recommend it for a few months until initial teething issues are resolved. House keeping was the worse I'd experienced - dirty towels put back on rail for next day and bathroom not cleaned- ie empty soap boxes and shampoo bottles left from previous day. Glasses not removed and empty... More

Was this review helpful? Yes 1
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued Guest, We very much appreciate that you have taken the time to share your impressions on Tripadvisor. Reading your evaluation, I truly regret that your stay with us did not entirely meet your expectations and I am very sorry for the impression you have received. I understand your disappointment and I sincerely apologize for the inconveniences this has... More

Basehor, Kansas
Contributor
18 reviews 18 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The newly remodeled hotel was open for only a week before our visit. The staff was friendly and accommodating to our needs but sometimes they seemed overwhelmed and confused. However, all our needs were met even if it took several people to resolve the issue. We were pleased when a staff person could not resolve our needs that they referred... More

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Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued Guest, I very much appreciate that you have taken the time to share your experiences on Tripadvisor. I was glad to read that you overall enjoyed your stay with us and that you appreciated our central location and the friendliness of our staff. Coming back to the rest of your feedback however, I am very sorry for the... More

Denver, Colorado
2 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Loved the old Vienna Hilton Plaza. A bit outdated but stylish and classy, timelessly. Now modern, industrial. Some may enjoy. I am missing the wood, the brass, the art, the style. Still very good service. But the hardware is lacking to match.

Was this review helpful? Yes
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued Guest, Thank you very much for sharing your impressions on Tripadvisor. I was glad to read that you overall felt comfortable during your stay at the Plaza and I greatly appreciate your positive feedback on our services. Coming back to the rest of your feedback, I was very sorry to hear that our new interior design does not... More

Spain
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Hilton just have reopen the doors, of course smells paint, wood, glue, etc. but the finish is fantastic i did not know how was this hotel before but now is great ! The lobby the bar and reception area very well designed, the club lounge as well very comfortable and very well equipped, the Lady at the lounge reception... More

Was this review helpful? Yes 2
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued Guest, thank you very much for sharing your experience on Tripadvisor! Your feedback is especially during the first days after the reopening very important for us and I was pleased to read that you very much enjoyed your stay at the new Hilton Vienna Plaza. I also greatly appreciate your positive feedback on our new interior design and... More

Los angeles
Contributor
13 reviews 13 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 4, 2014

We ended up staying in Vienna for a night and picked this hotel as it was central to what we wanted to see, but also nicer compared to other hotels in the area -- at least for the money. PROS: 1. Lobby and first impression is great and feels like a worldclass hotel 2. Hotel is clean 3. Club lounge... More

Was this review helpful? Yes 3
Frankfurt Am Main
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 20, 2014

One of the most beautiful hotels in the world.........prime location Fantastic excutive rooms and lounge....great classic building.....very friendly and prof. staff. ....Walking distance tofun and shopping areas.

Was this review helpful? Yes 6
Scotland UK
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 4, 2014

Lovely hotel very centrally located. Room good quiet despite city centre location. Concierge fantastic and provide a great service. Got us tickets for Spanish riding school and various concerts. Breakfast excellent. tea the best I have tasted! Staff very professional and efficient.

Was this review helpful? Yes 2
A TripAdvisor Member
4 of 5 stars Reviewed April 22, 2014

Gorgeous hotel and perfect location. I travelled there many times for business purposes in the last few years and I must admit that this hotel is remarkable. The staff is friendly and helpful. The rooms are spacious and very comfortable. I will definitely return.

Was this review helpful? Yes 1
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued Guest, Thank you very much for sharing your experiences on Tripadvisor! It was a pleasure to read how much you enjoyed your visits at the Plaza and I greatly appreciate your positive feedback on the friendliness of our staff and our central location. I am pleased to announce that the Hilton Vienna Plaza is currently undergoing extensive renovation... More

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Additional Information about Hilton Vienna Plaza

Address: Schottenring 11 | A-1010 Vienna, Vienna 1010, Austria
Phone Number:
Location: Austria > Vienna
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Vienna Plaza 5*
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Also Known As:
Hilton Vienna Plaza Hotel Vienna
Vienna Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#15 Spa Hotel in Vienna #53 Family Hotel in Vienna #74 Business Hotel in Vienna #76 Luxury Hotel in Vienna #92 Romantic Hotel in Vienna
Hotel Class
Official Description (provided by the hotel)
Hilton Vienna Plaza is situated at Vienna's most prestigious location, the Ringstrasse. It is only a short walk to St. Stephen's Cathedral, Burgtheater, the State Opera and Hofburg Imperial Palace. Opened in 1988 as the first designer hotel in the city, it has been extensively renovated and once again provides exclusive amenities and unique service. Inspired by the golden era of the 1920s and Art Nouveau, the atmosphere that combines historical splendour with ultimate comfort awaits you and opens the doors to the contemporary lifestyle of the city. Whether you visit Vienna for its art and culture or on business, we ensure that your stay at Hilton Vienna Plaza is extraordinary. ... more   less 
Number of rooms
254

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