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All 369 Vienna hotels

Hilton Vienna Plaza

5.0 of 5 Hotel   |   Schottenring 11 | A-1010 Vienna, Vienna 1010, Austria
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77%
Ranked #110 of 369 hotels in Vienna
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
kpatters Edmonton, Canada
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677 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
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English first
Edmonton, Canada
Top Contributor
532 reviews 532 reviews
63 hotel reviews
242 helpful votes 242 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

From the moment we arrived we were warmly welcomed by the reception desk staff who could not do enough for us. Their web site clearly states that they are under construction and when we booked it a year ago it also let us know then so we were prepared for some minimal construction noise which did not negatively affect our... More

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Zermatt
1 review
3 of 5 stars Reviewed 1 week ago via mobile

Stayed for 3 nights with another couple, the hotel was good but still under renovations. Although we pre-booked several months in advance Hilton failed to inform us that this renovation was still under way - works starting at 7 am in the morning with considerable noise lasting until early evening - not good for a relaxing stay. Staff were good... More

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1 review
5 of 5 stars Reviewed 1 week ago

The hotel has an excellent location. Even though there is renovation going on, we had a very pleasant stay. Great staff. The Executive Lounge has a good size but the food could be improved.The staff of the Executive Lounge was helpful providing names of places to eat and directions. We really enjoyed visiting with one of the ladies - Tini... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued Guest, Thank you very much for sharing your experiences on Tripadvisor. I was delighted to read that you had a pleasant stay and I would like to thank you very much for your great feedback on the friendliness of our staff, especially our Front Desk and Executive Lounge staff. At the same time I am glad to hear... More

Surrey, Canada
1 review
5 of 5 stars Reviewed 1 week ago

This was my husbands and my first trip to Europe together. We were with 4 family members travelling in a group of six at the end of our River Cruise. I had recommended the Hilton Vienna Plaza to stay at because we are Hilton Vacation Club owners and we have collected Hilton Honors points. Unsure of whether we would enjoy... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued Guest, First of all I would like to thank you for writing a review on Tripadvisor. I was thrilled to read that you enjoyed every minute of your stay with us and that you greatly appreciated our central location with walking distance to the main sights. At the same time I would like to thank you for your... More

Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed here on a family holiday and were very impressed with the staff - especially Diana Boros who made sure our stay there was perfect and also arranged with the Hilton in Budapest to have a taxi meet us at the train station. What great service!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued Guest, Thank you very much for writing a review on Tripadvisor in addition to completing our guest questionnaire. I was delighted to read that you enjoyed your family holiday at Hilton Vienna Plaza and that you greatly appreciated the friendliness of our staff. Furthermore, I would like to especially thank you for your kind words on Diana. I... More

Charlotte, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The reason that I say the Hilton Vienna Plaza is one of the nicest hotels I've ever stayed in is not because of just one aspect of the hotel. My review is not focused on just the decor or just the staff; rather it focuses on everything and everyone in total that makes the Hilton Vienna Plaza what it is.... More

Was this review helpful? Yes 2
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued Guest, First of all I would like to thank you very much for writing this detailed review on Tripadvisor! I very much appreciate that you have taken the time to share your impressions and I was thrilled to read that Hilton Vienna Plaza is “one of the nicest hotels you have ever stayed in”. At the same time... More

Edinburgh, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This Hilton Hotel comes highly recommended as it has recently been refurbished to a very high standard. The rooms have been tastefully decorated together with excellent bathroom facilities. Special mention must go to Diana on Reception and Chang the bellman who answered all our questions and were very helpful and enthusiastic at all times. Diana even took the trouble to... More

Was this review helpful? Yes 1
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued Guest, Thank you very much for sharing your experiences on Tripadvisor! Your feedback is very important for us and I was delighted to read that you very much enjoyed your stay at the newly renovated Hilton Vienna Plaza and that our guest rooms fully met your expectations. Furthermore, I would like to thank you for your great feedback... More

uk
Top Contributor
50 reviews 50 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is stunning in great location however I would not recommend it for a few months until initial teething issues are resolved. House keeping was the worse I'd experienced - dirty towels put back on rail for next day and bathroom not cleaned- ie empty soap boxes and shampoo bottles left from previous day. Glasses not removed and empty... More

Was this review helpful? Yes 1
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued Guest, We very much appreciate that you have taken the time to share your impressions on Tripadvisor. Reading your evaluation, I truly regret that your stay with us did not entirely meet your expectations and I am very sorry for the impression you have received. I understand your disappointment and I sincerely apologize for the inconveniences this has... More

Basehor, Kansas
Contributor
19 reviews 19 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The newly remodeled hotel was open for only a week before our visit. The staff was friendly and accommodating to our needs but sometimes they seemed overwhelmed and confused. However, all our needs were met even if it took several people to resolve the issue. We were pleased when a staff person could not resolve our needs that they referred... More

Was this review helpful? Yes
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued Guest, I very much appreciate that you have taken the time to share your experiences on Tripadvisor. I was glad to read that you overall enjoyed your stay with us and that you appreciated our central location and the friendliness of our staff. Coming back to the rest of your feedback however, I am very sorry for the... More

Denver, Colorado
2 reviews
3 of 5 stars Reviewed June 20, 2014 via mobile

Loved the old Vienna Hilton Plaza. A bit outdated but stylish and classy, timelessly. Now modern, industrial. Some may enjoy. I am missing the wood, the brass, the art, the style. Still very good service. But the hardware is lacking to match.

Was this review helpful? Yes
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued Guest, Thank you very much for sharing your impressions on Tripadvisor. I was glad to read that you overall felt comfortable during your stay at the Plaza and I greatly appreciate your positive feedback on our services. Coming back to the rest of your feedback, I was very sorry to hear that our new interior design does not... More

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Additional Information about Hilton Vienna Plaza

Address: Schottenring 11 | A-1010 Vienna, Vienna 1010, Austria
Phone Number:
Location: Austria > Vienna
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Vienna Plaza 5*
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Also Known As:
Hilton Vienna Plaza Hotel Vienna
Vienna Hilton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#16 Spa Hotel in Vienna #53 Family Hotel in Vienna #76 Luxury Hotel in Vienna #78 Business Hotel in Vienna #84 Romantic Hotel in Vienna
Hotel Class
Official Description (provided by the hotel)
Hilton Vienna Plaza is situated at Vienna's most prestigious location, the Ringstrasse. It is only a short walk to St. Stephen's Cathedral, Burgtheater, the State Opera and Hofburg Imperial Palace. Opened in 1988 as the first designer hotel in the city, it has been extensively renovated and once again provides exclusive amenities and unique service. Inspired by the golden era of the 1920s and Art Nouveau, the atmosphere that combines historical splendour with ultimate comfort awaits you and opens the doors to the contemporary lifestyle of the city. Whether you visit Vienna for its art and culture or on business, we ensure that your stay at Hilton Vienna Plaza is extraordinary. ... more   less 
Number of rooms
254

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